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Ibis Zurich City West

#78 of 131 Hotels in Zurich
GreenLeadersSilver level
2.0 of 5
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Schiffbaustrasse 11, Zurich 8005, Switzerland
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Ibis Zurich City West
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Ranked #78 of 131 Hotels in Zurich
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed 4 days ago
mooresroad chennai
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642 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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Jakarta, Indonesia
2 reviews
2 of 5 stars Reviewed 2 days ago NEW

I just stayed 1 night in this hotel. I complained the aircon but they said it is centrally controlled and suggest us to open the window. Other than aircon the other facilities was good. Easy access to train station using train.

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chennai
Level Contributor
104 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The location of the hotel is good - in a block with Novotel and Ibis Budget. At the Technopark stop of Tram 4. Food places around covering the range from fast food to fine dining. The hotel has very pleasant staff, who speak good English. The rooms are large and quiet. The breakfast is minimal. The maintenance could be better... More 

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Kourosch K, Manager at Ibis Zurich City West, responded to this review

Dear mooresroad, Thank you for your review. We have a 24 hour Maintenance guarantee so if a light bulb is broken you can call us and we fix it anytime. Concerning the Phone you would have to dial Number 6 and then the room number as written on every phone in the Hotel. Please let me explain you next time.... More 

Rhodes Town, Greece
Level Contributor
137 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Ibis hotels all over the world are exactly the same and this one is not exception. Although it is not a downtown hotel, the means of transport leave you almost outside your door. Moreover, the area around it is being quickly developed with a lot of young people enjoying a meal in one of the many restaurants around. We did... More 

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London
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 1 week ago

We recently stayed 3 nights at Ibis Hotel Zurich City West. The hotel provides good value for money for Zurich. The fact that it is not located in the City Center is not a problem in Zurich as the city has a good public transport systems. The trams are frequent and reasonably priced. You can take tram number 4 from... More 

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Kourosch K, Manager at Ibis Zurich City West, responded to this review

Dear Traveller60London, We are happy that you have enjoyed your stay at the ibis Zurich City West and to welcome you in the future again. Concerning the "Soap-Combo" we are sorry we did not meet your expectations also this is a ibis world wide standard that we sadly can not change. Hope to see you soon again Best Regards Joel... More 

London, United Kingdom
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Easy checking in, and I was moved to another room without any fuss as my room overlooked a building site ( not hotels problem but they were very accommodating) I read somewhere on her the moan about only one power outlet - there were actually 3 all in the same place so no complaints there! Room was always cleaned, bed... More 

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Kourosch K, Manager at Ibis Zurich City West, responded to this review

Dear Airwave57, Thank you for the review and recommendation. Sad we did not meet your expectations concerning the breakfast. At ibis we strive to serve you a simple, local breakfast with good quality of products. We hope to convince you of our breakfast the next time. We hope you will give us another chance. Best Regards Joel Ibernini More 

New Delhi, India
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were in Europe trip and arrived Zurich from Paris. Stayed there for two days from 05th June 2015. I booked the hotel with a Breakfast @ 1 franc offer. Before leaving from India, I reconfirmed this with the reservation staff and got a email for that. However, during checkin they refused to provide rates including breakfast and charged for... More 

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Kourosch K, Manager at Ibis Zurich City West, responded to this review

Dear JAYADEVAN1980, Thank you for your kind review and for noticing the "Swiss Standard". Sorry for the confusion with the booking but in the end it all worked out. Hope to have you as our guest soon again. Best Regards Joel Ibernini More 

Swansea, United Kingdom
Level Contributor
27 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My husband and I work in Zurich a few times a year, and usually stay in the Novotel. This stay we got booked by someone else into the Ibis. It was the worst. ONE - there is only one electrical outlet in the room - so two people each with computer and phone on a working trip, but only room... More 

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Kourosch K, Manager at Ibis Zurich City West, responded to this review

Dear Ms. TorchSongTango / Dear Ms. Costa It is always sad to read client reviews referring to unrealistic expectations. As you have just described you normally book 4 Star Hotels. This time you (or somebody for you) decided to book you in the ibis being a 2 Star Hotel. It should be clear that you will not have the same... More 

St Helens, United Kingdom
Level Contributor
338 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 164 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife booked a hotel in Zurich for a mini-break. It was a "mystery" hotel, so we did not know where we were staying until the last minute. I have to say that we were very impressed with our stay here. The room was very quiet and very large! Service at the reception was friendly and helpful. Located quite a... More 

Was this review helpful? Yes 1
Kourosch K, Manager at Ibis Zurich City West, responded to this review

Dear Chris S, Thank you for your kind review. We hope to accommodate you soon again. And if you ever get tired of walking to the City center there is a Tram line that goes every few minutes from in front of the hotel and takes only 10 Minutes to the Center. Best Regards Joel Ibernini More 

Level Contributor
38 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel can be recommended for a location, also fot tram connection to the city centre, to the airport. Rooms are good equipped and clean. The "biggest" problém can be the breakfast buffet... Absolutely without fresh vegetables... for a 15CHF it is little bit terrible, and can be better ! Overall good price - good value.

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Kourosch K, Manager at Ibis Zurich City West, responded to this review

Dear PDosko, Thank you for your kind review. I'm sorry that our breakfast did not meet your expectation. There is always a basket full with one selection of regional and seasonal fruit placed at the beginning of the buffet and can be easily overlooked. From now on we will try to place it a bit more central. Hope to see... More 

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