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Ibis Zurich City West

#73 of 127 Hotels in Zurich
GreenLeadersSilver level
Schiffbaustrasse 11, Zurich 8005, Switzerland
Hotel amenities
Ibis Zurich City West
Best prices for: 1 room 1 guest
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Ranked #73 of 127 Hotels in Zurich
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 5 days ago
Hugo15xxx
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618 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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Como, Italy
Contributor
17 reviews 17 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed yesterday NEW

The company I work for have put me up in this hotel on a number of occasions over the last few years. I have found the rooms not to be terribly clean, hairs in the bed, concerns as to if the towels are clean etc. For the quality of hotel, even without the aforementioned problem, I find it to be... More 

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1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

Thank you to the great young man at the reception Mr Saif. He has helped us and also made a great service for us at the bar and reception. He is a very pleasant and polite man with a good sense of humour, a delight to be in his company at the bar. Many thanks ABC

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Kourosch K, Manager at Ibis Zurich City West, responded to this review

Dear Hugo15xxx, Thank you for your review. We hope to see you soon again. Best Regards Joel Ibernini Assistant Director More 

Kenner, Louisiana
Top Contributor
106 reviews 106 reviews
41 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 1 week ago

Accor Hotels has many brands of hotels that range in price and quality. In Zurich West, they have three brands all within one building - Novotel, Ibis, and Ibis Budget - and each of these brands are different in terms of quality and price. The Novotel is more a full service hotel, while Ibis is a mid-range hotel and Ibis... More 

Was this review helpful? Yes 1
Kourosch K, Manager at Ibis Zurich City West, responded to this review

Dear 0504Traveller, Thank You for your kind and honest reply. Concerning the towels I'm sorry that we have not matched your expectations. We have forwarded this to our laundry Company that rents us the towels. We hope to welcome you soon again. Best Regards Joel Ibernini Assistant Director More 

Rotterdam, The Netherlands
Contributor
13 reviews 13 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed in this hotel for my Business trip in Zurich for 5 nights. It is a pretty decent hotel but not to the price it charged for night. Pros: Close to transportation- train station, bus station , tram stop all close by.Room are average size.Best part is its high speed internet for free which was a plus to me... More 

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Kourosch K, Manager at Ibis Zurich City West, responded to this review

Dear NKB1123, Thank you for your review of the Hotel. I'm sorry we did not meet you expectations concerning the Room and amenities. There fore I want to apologize for the inconvenience. Still I have to inform you that the room is according to the ibis standard. This means that all ibis Hotels worldwide have more or less the same... More 

Tralee, Ireland
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Not Expensive and then budget accommadation. I'm unsure of the cost of other hotels in Zurich, but if every thing else is as expensive as this place then it's a shame. Ibis is similer to a Premier inn or maybe a traveloge in the UK? The room was very clean, bathroom very acceptable. However, my room was not serviced on... More 

Was this review helpful? Yes 1
Kourosch K, Manager at Ibis Zurich City West, responded to this review

Dear DCN99, Thank you for taking the time to tell us about your experience at the ibis Zurich City West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

Senior Contributor
22 reviews 22 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Bedroom very comfortable, bathroom nice, staff very professional, nice breakfast, free wifi, held suitcases on check out day until evening for me. Ideally situated near restaraunt and businesses. Near tram stop for town centre

Was this review helpful? Yes 2
Kourosch K, Manager at Ibis Zurich City West, responded to this review

Dear Ellamm, Thank you for your kind and honest review! Hope to see you soon again. Best regards Joel Ibernini More 

London
Senior Contributor
42 reviews 42 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 13, 2015

Ibis budget formula. This was our third IBIS budget in a week (after Bern and Basel). A bit further away from the city center but no problem on the reliable number 4 tram. Get a Zurich card for 24 or 72 hours. free rides. Unlike Bern and Basel, Zurich does not offer free public transport to visitors. Would like to... More 

Was this review helpful? Yes 2
Kourosch K, Manager at Ibis Zurich City West, responded to this review

Dear Maurits_van_Eijck Thank you for your kind review! Hope to see you next time. Best regards Joel Ibernini More 

Berne
Top Contributor
94 reviews 94 reviews
38 hotel reviews
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed April 12, 2015

Had we left after the first night, this hotel would have merited four stars. The location, in the industrial regeneration zone (Zurich's answer to London's Canary Wharf?) of Zurich West is interesting, and the tram connection (via the regenerated number 4 route) into town is good. The rooms are modern, clean and comfortable - typical Ibis (with the usual Ibis... More 

Was this review helpful? Yes 2
Kourosch K, Manager at Ibis Zurich City West, responded to this review

Dear HectorFromBerne, Thank you for taking the time to tell us about your experience at the ibis Zurich City West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

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