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Dolder Waldhaus Hotel

#51 of 132 Hotels in Zurich
Certificate of Excellence
Hotel website
Kurhausstrasse 20, Zurich 8032, Switzerland
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Dolder Waldhaus Hotel
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Dolder Waldhaus Hotel
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138 Reviews from our TripAdvisor Community

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Traveler rating
    49
    63
    18
    5
    3
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52
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Any
English first
  • All months
    (138)
  • Mar-May only
    (36)
  • Jun-Aug only
    (49)
  • Sep-Nov only
    (35)
  • Dec-Feb only
    (18)
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La Coruna, Spain
1 review
5 of 5 stars Reviewed 1 week ago

Wonderful if you plan to visit tej country by car. Free car park. Good location. Confortably, clean. Magnificient indoor swimming pool. Good comunications with the city center if you do not wnat to use your car.

Was this review helpful? Yes
Thomas S, Manager at Dolder Waldhaus Hotel, responded to this review

Dear Guest Thank you very much for your recent stay at the Dolder Waldhaus and sharing with us your detailed feedback. We are delighted to hear, that we were able to meet your expectations during your past visits and appreciate your overall positive review. We also see the location of the Dolder Waldhaus as one of our highlights. We know... More 

Almaty, Kazakhstan
Level Contributor
52 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Service is ok, the design pretty outdated but the rooms are reasonable big. So for people without big needs it can work out. Everything is clean and function ok. Just not very charming. The same is true for restaurant and the lobby.

Was this review helpful? Yes
Thomas S, Manager at Dolder Waldhaus Hotel, responded to this review

Dear Guest Thank you very much for your recent stay at the Dolder Waldhaus and your kind message. We are disappointed to hear that we fell short of your expectations regarding the design in your room. The present building does not meet current operational or energy requirements. The services and technical equipment are well maintained, but mostly date back to... More 

boston
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Great view, comfortable room, ample breakfast, pleasant staff but hotel was not accommodating to a group of guests staying there in a heat wave. Many of us needed fans or portable air conditioners, and it took multiple requests, 2 -4 nights without any help and little sleep, before the hotel responded.

Was this review helpful? Yes 1
Thomas S, Manager at Dolder Waldhaus Hotel, responded to this review

Dear Guest Thank you very much for your recent stay at the Dolder Waldhaus and for sharing with us your feedback. You are right the view from our balconies is a privilege. We also see the location of the Dolder Waldhaus as one of our highlights. We are delighted to hear that we were able to meet your expectations regarding... More 

Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel overlooks the city and has a great view from the room. The rooms are adequate and clean. The staff is very friendly and helpful. It is a little way from downtown but is convenient to public transportation. It takes about 30 minutes or so to reach old town via train (very easy). The food in the restaurant is... More 

Was this review helpful? Yes
Thomas S, Manager at Dolder Waldhaus Hotel, responded to this review

Dear Guest Thank you very much for your recent stay at the Dolder Waldhaus and for sharing valuable feedback with us. We are happy that you enjoyed the view from your room. We are also pleased to hear that you enjoyed and recognized our product and services. Please rest assured that I we forward your encouraging words to our employees,... More 

Singapore, Singapore
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 5 weeks ago

My family booked this hotel for 2 nights because of the good rating on the internet but we were somewhat disappointed. To be fair, this is a decent hotel and the room we got was clean and comfortable. But to me that is too be expected for a hotel of this price anyway. Perhaps because we didnt get a room... More 

Was this review helpful? Yes
Thomas S, Manager at Dolder Waldhaus Hotel, responded to this review

Dear Guest Thank you very much for your recent stay at the Dolder Waldhaus and sharing with us your detailed feedback. The unsatisfactory point regarding the missing instant coffee in our rooms has been reviewed and we wish to apologize for any inconvenience they may have caused. The present building does not meet current operational or energy requirements. The services... More 

Hergiswil, Switzerland
Level Contributor
104 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
3 of 5 stars Reviewed June 27, 2015

I just spent one night at this hotel because of a course I attended close by. The room was rather small, but ok for the 1 night I've spent there. Furniture, bed etc. was fine. Just the carpet looked a bit old and one could see that already many people where walking over it. Bathroom was fine, although I would... More 

Was this review helpful? Yes
Thomas S, Manager at Dolder Waldhaus Hotel, responded to this review

Dear Guest Thank you very much for your recent stay at the Dolder Waldhaus and sharing with us your detailed feedback. You are right the view from our balconies is a privilege. We also see the location of the Dolder Waldhaus as one of our highlights. We sincerely regret that the recent performance in the Bähnli Bar was not what... More 

Alabaster, Alabama
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed June 6, 2015

We arrived from the airport at 9:30am and the friendly staff had a room for us by 11. While it was only on the second floor, we still had a great view from our nice, small balcony. The room was very comfortable, and we had good sleep during our stay. One morning, we tried out the breakfast buffet and really... More 

Was this review helpful? Yes
Thomas S, Manager at Dolder Waldhaus Hotel, responded to this review

Dear Guest Thank you very much for your recent stay at the Dolder Waldhaus and your kind message. We really appreciate that you took the time to express your experience. At the Dolder Waldhaus we continuously strive to meet and exceed our guests expectations and we are delighted to forward your positive comments to our entire staff. It is a... More 

Mumbai (Bombay), India
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 4, 2015

We visited the hotel with family. The hotel was a pleasant surprise. Away from city notice and a walk away from dolder tram station. The rooms are very spacious and have all facilities including a mini kitchnet. The staff is very polite and cooperative. The breakfast is good and one has a choice of eating it indoors or experience outdoors... More 

Was this review helpful? Yes
Thomas S, Manager at Dolder Waldhaus Hotel, responded to this review

Dear Guest Thank you very much for taking the time to share your valuable feedback with us. We are delighted to hear, that we were able to meet your expectations during your past visits and appreciate your overall positive review. I have passed on your very kind words to the staff and I hope that we will have the chance... More 

1 review
5 of 5 stars Reviewed May 24, 2015

Dolder Waldhaus was an amazing place to stay. Such a serene setting just outside the city centre. Very easy to get to by tram. The staff were so helpful with giving me directions and assisting with locating my luggage (that the airline lost!). Polite and approachable at all times. The room was nicely presented and there was water and fruit... More 

Was this review helpful? Yes
Thomas S, Manager at Dolder Waldhaus Hotel, responded to this review

Dear Guest Thank you very much for your recent stay at the Dolder Waldhaus and positive feedback. We are pleased to hear that you enjoyed and recognized our product and services. I have passed on your very kind words to the staff and I hope that we will have the chance to meet your expectations again in the very near... More 

Sydney, New South Wales, Australia
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed May 22, 2015

By mistake my husband and I drove to the Dolder Grand so you can imagine the disappointment when we found the Dolder Waldhaus which does not outwardly present nearly as well!! However, any disappointment quickly dissolved when we were greeted by very friendly staff as we checked in. They couldn't have been more welcoming.... even congratulating us on our wedding... More 

Was this review helpful? Yes
Thomas S, Manager at Dolder Waldhaus Hotel, responded to this review

Dear Guest Thank you very much for your recent stay at the Dolder Waldhaus and your kind message. We are pleased to hear that you enjoyed and appreciated our product and services. Please rest assured that I will forward your encouraging words to my employees, since they are a great motivation and help us to continue in the same direction... More 

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