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All 123 Zurich hotels

Altstadt Hotel

3.5 of 5 Hotel   |   Kirchgasse 4, Zurich CH 8001, Switzerland (Old Town)
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10% off room rate
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Altstadt Hotel
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81%
Ranked #63 of 123 hotels in Zurich
A recent review
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59 people have reviewed this hotel

Traveler rating
    19
    26
    8
    2
    4
See reviews for
6
16
6
21
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I am at the hotel right now, fab boutique hotel in the heart of Zurich, close by to everything. Staff very attentive, it's spotless, full of culture connections and has a wonderful vibe. Much recommended. Will be staying again.

Was this review helpful? Yes 1
EliReich, Leiter Front Office at Altstadt Hotel, responded to this review

Dear Guest, It is a great to receive feedback like yours and we'd like to thank you for having taken the time to write it down. We're looking forward to welcome you back again in our hotel in Zurich's historical town centre. Yours faithfully, Simone Müller Chef de Réception More

London, United Kingdom
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 27, 2014

Stayed at the Altstadt for 2 nights. Very good location. Near to shops, restaurants and places of interest. Just a short walk from the river in a narrow street. Room adequate and very clean with modern fittings in the shower room/toilet. The coffee bar on the ground floor is a good place to savour excellent coffee and cakes or alcohol... More

Was this review helpful? Yes 1
EliReich, Front Office Manager at Altstadt Hotel, responded to this review

Dear Bruce W Thank you so much for your kind comment and good rating. We're pleased to hear that you've enjoyed your stay in our hotel. We'd be happy to welcome you back again in our place in the heart of Zurich. In the meantime we wish you all the best. Yours faithfully, Simone Müller Chef de Réception More

Knoxville, Tennessee
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 20, 2014

Wonderful little hotel in Old Towne Zurich. Great shops and restaurants nearby and an easy walk to Bahnhofstrasse, the main shopping district. The hotel lobby was a surprise as the receptionist checked us in through a window connecting a coffee bar and the hotel. She was expecting us and immediately made us feel welcome. The hotel staff was extremely friendly... More

Was this review helpful? Yes
EliReich, Front Office Manager at Altstadt Hotel, responded to this review

Dear guest, Thank you for your comment and the good rating. We're pleased that you've enjoyed your stay in our little hotel, which is located in a back road in Zurich's old town. We wish you all the best and would be happy to welcome you back again in our place. Yours faithfully, Simone Müller Chef de Réception More

Dubai, United Arab Emirates
Top Contributor
123 reviews 123 reviews
31 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed November 30, 2013

This place when you arrive can seem awkward as the entrance is terrible, but considering the price, the location and the rooms you will love it. Ask for the rooms at the fifth floor. Breakfast is served in a nice little cosy room. Great discovery !

Was this review helpful? Yes 2
EliReich, Front Office Manager at Altstadt Hotel, responded to this review

Dear guest, Thank you for your comment and the good rating. We're pleased that you've enjoyed your stay in our hotel, which is located in a back road in Zurich's old town. We wish you all the best and would be happy to welcome you back again in our place. Yours faithfully, Simone Müller Chef de Réception More

Reykjavik, Iceland
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 17, 2013

This is a small and friendly hotel with good location in a walking distance from the city and the lake. It was reasonably priced in mid week. Fairly good variety in the breakfast buffet. Simple and smart. Free wifi.

Was this review helpful? Yes 1
EliReich, Front Office Manager at Altstadt Hotel, responded to this review

Dear guest Thank you for your kind comment. We're pleased that you've enjoyed your stay in our small hotel in Zurich's historical town centre. We wish you all the best and would be happy to welcome you back again in our place. Yours faithfully, Simone Müller Chef de Réception More

Singapore
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 16, 2013 via mobile

Receptionist was exceptionally friendly, pro-active and accommodating. Made a good welcome! Room was not as small as feared, perhaps I've travelled enough to Hong Kong and Tokyo to not expect too much. Cleanliness of the room was excellent, towels are fresh, and bathroom amenities are of good quality, if slightly limited. TV screen was a tad small, but no major... More

Was this review helpful? Yes 2
EliReich, Front Office Manager at Altstadt Hotel, responded to this review

Dear guest, Thank you for your kind comment and the good rating. We're pleased that you've enjoyed your stay in the heart of Zurich. We're glad to hear that you've had some relaxing moments in our cozy bar. We wish you all the best and would be happy to welcome you back again in our place. Yours faithfully, Simone Müller... More

Bethesda, Maryland
Top Contributor
82 reviews 82 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed July 29, 2013

Great little hotel in a fantastic location! Very easy to walk everywhere! Only a few blocks to the lake and the main attractions in town. Most Americans will be surprised at the price (about $350 per night) but it's what you get in the most expensive city in the world. We found this on Trip Advisor so we knew what... More

Was this review helpful? Yes 1
EliReich, Front Office Manager at Altstadt Hotel, responded to this review

Dear Don M Thank you so much for your comment and good rating. We're pleased that you've enjoyed your stay in Zurich. Our rooms on the top floor are with air conditioning - and one of them with a private terrace and panoramic view of Zurich’s historical old town. We'd be happy to welcome you back again in our place.... More

Ramat Gan, Israel
1 review
1 of 5 stars Reviewed July 11, 2013

It is an expensive Hotel (CHF 560 Euro for 2 nights ) recommended by United Airline. It was terrible surprise for me, to find out that there is no air-conditioning . You even can not open the windows because it is noisy from outside (facing the street) and high lighting intensity coming from the street. It was so hot and... More

Was this review helpful? Yes
EliReich, Front Office Manager at Altstadt Hotel, responded to this review

Dear Guest Thank you for your feedback. Every advise helps us to improve our service standards. As already mentioned in your comment we do have some rooms with air-conditioning. We recommend them for hot summer days. We'd be pleased to welcome you back again in our hotel in Zurich's historical town centre. Yours faithfully, Simone Müller Chef de Réception More

Fort Lauderdale, Florida
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed June 7, 2013

Spent 2 nights here while on a pit-stop from the south of France up to Munich. Didn't put too much thought into visiting Zurich other than it was in the middle of our train commute up to Munich. But I'm SO glad we did. This hotel is quaint and small, but has everything you need. Staff is friendly and helpful... More

Was this review helpful? Yes
EliReich, Front Office Manager at Altstadt Hotel, responded to this review

Dear Guest, Thank you so much for your comment and good rating. We're pleased that you've enjoyed your stop in Zurich. We'd be happy to welcome you back again in our place. In the meantime we wish you all the best. Yours faithfully, Simone Müller Chef de Réception More

Manakin Sabot, Virginia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 18, 2013

We had a horrible experience at this hotel. A guest was running amok and the hotel management did nothing about it. There was no receptionist on duty after midnight, no one to call either. No emergency phone number in my room and no one from management around to help to protect the guests from the aggressive hotel guest who tried... More

Was this review helpful? Yes 1
EliReich, Owner at Altstadt Hotel, responded to this review
Google Translation

Wir hatten tatsächlich vor einem Monat einen Hotelgast der Amok gelaufen ist. Das war für alle beteiligten keine gute Nacht.... More

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Additional Information about Altstadt Hotel

Also Known As:
Altstadt Hotel zürich
Address: Kirchgasse 4, Zurich CH 8001, Switzerland
Phone Number:
Location: Switzerland > Zurich > Old Town
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
#9 Romantic Hotel in Zurich
Price Range (Based on Average Rates): $$$$
Hotel Class:3.5 star — Altstadt Hotel 3.5*
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