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Altstadt Hotel

Hotel website
Kirchgasse 4, Zurich CH 8001, Switzerland
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10% off room rate
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1 room 1 guest
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Altstadt Hotel
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76 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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Level Contributor
71 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My family and I stay in Altstadt Hotel in the triple room for 2 nights. The front desk staff were welcoming and friendly during our stay. As a triple room, we had 2 double beds next to each other. A separate bed was set up in the room. The breakfast was a good varied European style of cold meats, cheeses,... More 

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San Diego, California
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 28, 2015

This was my second stay in Hotel Altstadt. During my most recent stay I stayed in a triple room with family. The hotel is located in Old Town Zurich. It really is a great location as it is only a few stops from Zurich Hauptbahnhof while being in the heart of the Old Town. It's very fun to just walk... More 

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Level Contributor
85 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed July 21, 2015

The location is just perfect - once you step out of the hotel you are in the midst of all the wonderful things in Altstadt. The rooms, their "literary" differentiation and decoration were great. Pre-arrival: Fantastic service. We had a slight complication to be accomodated, and they went the extra mile to support us. Room: Lovely room, proper french bed.... More 

Was this review helpful? Yes 1
Exeter, UK
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed July 4, 2015

We stayed in this hotel for a Saturday night in June. This is a lovely hotel in a really picturesque part of the city. The staff were very welcoming on arrival and through out the stay. The rooms are themed after authors and with a collection of their works within the room. The rooms were spacious and thoughtfully laid out.... More 

Was this review helpful? Yes 1
EliReich, Front Office Manager at Altstadt Hotel, responded to this review

Dear guest, Thank you very much for having taken the time to rate our hotel and your lovely feedback. It makes us happy to read comments like yours! For a stay during warm days we recommend our rooms on the 5th floor – they are with air conditioning. We would be very glad to welcoming you back again at our... More 

Singapore, Singapore
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 26, 2015 via mobile

We were looking for a historical Swiss hotel in old town Zurich while there for a business meeting and Altstsadt was perfect. Friendly staff, comfortable room and perfect location within walking distance of everything in the old town and the lake. Breakfast was good and the service was friendly. Would definitely go back.

Was this review helpful? Yes 3
EliReich, Leiter Front Office at Altstadt Hotel, responded to this review

Dear guest, It’s so nice to read feedback like yours – thank you very much. We’re glad that you’ve enjoyed your stay in our hotel in the heart of Zurich’s old town. We would be very happy to welcoming you soon back at our place. Kind regards, Simone Müller Chef de réception More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 19, 2015

What a pleasant surprise ! I never knew hotel rooms in old town Zurich could be so spacious and the staff so lovely. Loved spending time with the front desk / bar / restaurant staff : Ms. Simone Muller & team . Spacious rooms , comfortable beds, small bathroom but good enough. Definitely will be back soon. Special thanks to... More 

Was this review helpful? Yes 1
EliReich, Front Office Manager at Altstadt Hotel, responded to this review

Dear Abhijit, Thank you very much for your lovely comment - It makes us happy to hear you have had a good stay. It would be our pleasure to welcome you back again at our place in the heart of Zurich. Take care & all the best for you and your family Simone & Team Chef de Réception More 

Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed January 8, 2015

The Altstadt Hotel is fine. My girlfriend and i stayed here for two night and enjoyed our stay. The staff were very friendly and provided good customer service. The hotel is located in a perfect location to start your journey in exploring Zurich. Thank you

Was this review helpful? Yes 1
EliReich, Front Office Manager at Altstadt Hotel, responded to this review

Dear Aleksandar, Thank you so much for your comment and good rating. We're pleased that you've enjoyed your stay in the heart of Zurich’s old town. We'd be happy to welcome you back again in our place. In the meantime we wish you all the best. Yours faithfully, Simone Müller Chef de Réception More 

Level Contributor
48 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed November 28, 2014

Just 10 minutes walk from the central station I checked in to this small and charming hotel, perfect location if you have meetings in the center. Small but nice rooms. Great comfort and with a large and nice bed. The breakfast was ok, just missed thy gluten free stuff.. I'll be back D.

Was this review helpful? Yes 1
EliReich, Front Office Manager at Altstadt Hotel, responded to this review

Dear Jim, Thank you so much for your comment and good rating. We're pleased that you've enjoyed your stay in the heart of Zurich. For another time, just send us a short e-mail or put a comment in the reservation and we'll prepare the gluten free stuff.. We'd be happy to welcome you back again in our place. In the... More 

Boston, MA
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed October 16, 2014 via mobile

A simple, clean hotel with (typical for Zuerich) small rooms. As standard in Zuerich you pay a lot for what you get. All in all: if you're looking for a hotel in the walkable centre, there you go. The staff is friendly, a nice café connected to the hotel, all good. If you arrive by car, be prepared: it's really... More 

Was this review helpful? Yes 1
EliReich, Front Office Manager at Altstadt Hotel, responded to this review

Dear guest, Thank you for having taken the time to rate our hotel. We're happy to hear that you've enjoyed your stay. Thank for the hint regarding a description on our web-site. We’ll try to find a good solution. We would be very happy to welcome you back in our hotel. In mean time we wish you all the best.... More 

Montagnola, Switzerland
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed October 6, 2014 via mobile

We spent two nights and although we live in southern Switzerland and are aware how expensive this beautiful country is this hotel is absurdly priced. The room is very small and the bathroom is beyond tiny. There is not even space for a shower door so the bathroom gets soaked from taking a shower. We stayed in the fifth floor... More 

Was this review helpful? Yes
EliReich, Front Office Manager at Altstadt Hotel, responded to this review

Dear Guest, Thank you for having taken the time to share your personal impressions. Feedbacks like yours are very important to us an help us to improve our service standard. We regret to hear that the view from our terrace wasn't to your complete satisfaction. For another time we recommend you our rooms with bathtube - those bathrooms are bigger..... More 

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