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Altstadt Hotel

3.5 of 5 Kirchgasse 4, Zurich CH 8001, Switzerland
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Altstadt Hotel
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Altstadt Hotel
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64 reviews from our community

Traveler rating
    19
    27
    11
    3
    4
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10
23
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
17 reviews 17 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Just 10 minutes walk from the central station I checked in to this small and charming hotel, perfect location if you have meetings in the center. Small but nice rooms. Great comfort and with a large and nice bed. The breakfast was ok, just missed thy gluten free stuff.. I'll be back D.

Was this review helpful? Yes
EliReich, Front Office Manager at Altstadt Hotel, responded to this review

Dear Jim, Thank you so much for your comment and good rating. We're pleased that you've enjoyed your stay in the heart of Zurich. For another time, just send us a short e-mail or put a comment in the reservation and we'll prepare the gluten free stuff.. We'd be happy to welcome you back again in our place. In the... More 

Boston, MA
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed October 16, 2014 via mobile

A simple, clean hotel with (typical for Zuerich) small rooms. As standard in Zuerich you pay a lot for what you get. All in all: if you're looking for a hotel in the walkable centre, there you go. The staff is friendly, a nice café connected to the hotel, all good. If you arrive by car, be prepared: it's really... More 

Was this review helpful? Yes
EliReich, Front Office Manager at Altstadt Hotel, responded to this review

Dear guest, Thank you for having taken the time to rate our hotel. We're happy to hear that you've enjoyed your stay. Thank for the hint regarding a description on our web-site. We’ll try to find a good solution. We would be very happy to welcome you back in our hotel. In mean time we wish you all the best.... More 

Montagnola, Switzerland
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed October 6, 2014 via mobile

We spent two nights and although we live in southern Switzerland and are aware how expensive this beautiful country is this hotel is absurdly priced. The room is very small and the bathroom is beyond tiny. There is not even space for a shower door so the bathroom gets soaked from taking a shower. We stayed in the fifth floor... More 

Was this review helpful? Yes
EliReich, Front Office Manager at Altstadt Hotel, responded to this review

Dear Guest, Thank you for having taken the time to share your personal impressions. Feedbacks like yours are very important to us an help us to improve our service standard. We regret to hear that the view from our terrace wasn't to your complete satisfaction. For another time we recommend you our rooms with bathtube - those bathrooms are bigger..... More 

Vancouver, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed September 17, 2014

Great little boutique hotel in Old Town Zurich. Found them online and booked via email after many questions back and forth that were always answered the next day. Three stops on the tram from central station, you can get there from the airport and save yourself $75. on a taxi. The location is interesting to walk around, many restaurants and... More 

Was this review helpful? Yes
EliReich, Front Office Manager at Altstadt Hotel, responded to this review

Dear Guest, Thank you so much for your comment and good rating. We're pleased that you've enjoyed your stay in the heart of Zurich. We'd be happy to welcome you back again in our place. In the meantime we wish you all the best. Yours faithfully, Simone Müller Chef de Réception More 

Woodside, California
Senior Contributor
25 reviews 25 reviews
23 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed September 17, 2014

I loved this place - my only complaint was that after one night I asked if I could extend and unfortunately they were fully booked! My room was quite small but very nice, and the location can't be beat. Great people, nice place.

Was this review helpful? Yes
EliReich, Front Office Manager at Altstadt Hotel, responded to this review

Dear Sir, Thank you so much for your nice comment. We're happy to hear that you've enjoyed your stay. If there would be only complaints like yours.. :)  We would be very happy to welcome you back in our hotel. In mean time we wish you all the best. Best regards, Simone Müller Chef de réception More 

London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 6, 2014

1. Location: the location was great. Hotel was few steps away from tram stop and night next to grossmunster and short walk to old town and paradeplatz. I felt very safe walking around the area at night. The area around the hotel was great to walk around and take pics. There are a lot of shops and restaurants around. Zurich... More 

Was this review helpful? Yes
EliReich, Front Office Manager at Altstadt Hotel, responded to this review

Dear Guest, Thank you so much for your detailed comment and good rating. We're pleased that you've enjoyed your stay in the middle of Zurich's old town. You’re absolutely wright regarding the tv. At the moment we’re working on it – so soon there’ll be bigger screens and more international channels. We would be very happy to welcome you back... More 

Washington DC, District of Columbia
1 review
4 of 5 stars Reviewed August 12, 2014

Great location, nice service, friendly staff and clean, also nice continental breakfast. However, the hotel has a bar/cafe/restaurant at the ground floor, which is the source of noise. Hotel is close to a lot of bars/restaurants, so there is a tradeoff between convenience and quietness. Overall, my experience was quite good.

Review collected in partnership with Radisson Blu

Was this review helpful? Yes
EliReich, Front Office Manager at Altstadt Hotel, responded to this review

Dear Guest, Thank you so much for your comment and good rating. We're pleased that you've enjoyed your stay in the middle of Zurich's old town. We would be very happy to welcome you back in our hotel. In mean time we wish you all the best. Best regards, Simone Müller Chef de Réception More 

Mumbai (Bombay), India
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 30, 2014

Stayed at the Altastadt Hotel for 3 days. Room was a little smaller than expected. Location Superb! My main grouse is the breakfast. It was a European breakfast, so coffee, juice, bread, croissant, corn flakes, yoghurt & cheese. In all these were limited choices (1-2) The Bircher Muesli (nice taste) bowl was always empty & refills were done after 0.5-1... More 

Was this review helpful? Yes 1
EliReich, Front Office Manager at Altstadt Hotel, responded to this review

Dear Guest, Thank you for having taken the time to share your personal impressions. Feedbacks like yours are very important to us an help us to improve our service standard. We regret to hear that our breakfast buffet wasn't to your complete satisfaction. We will look into it in order to prevent this to happen again. Please accept our apologies.... More 

Ottawa, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 28, 2014

A lovely small boutique hotel in the Altstatd. Close to the Kunsthof museum and gallery, and a a fabulous private gallery around the corner where you can see, and buy, Picasso and Dali originals. Fun!

Was this review helpful? Yes
EliReich, Front Office Manager at Altstadt Hotel, responded to this review

Dear Guest, Thank you so much for your comment and good rating. We're pleased that you've enjoyed your stay in Zurich's old town. We are looking forward to welcome you back in our hotel. In mean time we wish you all the best. Best regards, Simone Müller Chef de Réception More 

Brasilia, DF
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 20, 2014

Great location and great price for zurich! Near bellevue and lake, helpful staff, cozy, designed rooms and in the heart of old towne! Price slightly high, but below average for location. Would go again for this hotel!

Was this review helpful? Yes 1
EliReich, Front Office Manager at Altstadt Hotel, responded to this review

Dear Sir, Thank you so much for your comment and good rating. We're pleased that you've enjoyed your stay in the heart of Zurich. We'd be happy to welcome you back again in our place. In the meantime we wish you all the best. Yours faithfully, Simone Müller Chef de Réception More 

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Additional Information about Altstadt Hotel

Address: Kirchgasse 4, Zurich CH 8001, Switzerland
Phone Number:
Location: Switzerland > Canton of Zurich > Zurich > Old Town
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Altstadt Hotel 3.5*
Number of rooms: 23
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Also Known As:
Altstadt Hotel zürich

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