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Altstadt Hotel

Hotel website
Kirchgasse 4, Zurich CH 8001, Switzerland
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10% off room rate
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71 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
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Singapore, Singapore
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 26, 2015 via mobile

We were looking for a historical Swiss hotel in old town Zurich while there for a business meeting and Altstsadt was perfect. Friendly staff, comfortable room and perfect location within walking distance of everything in the old town and the lake. Breakfast was good and the service was friendly. Would definitely go back.

Was this review helpful? Yes 1
EliReich, Leiter Front Office at Altstadt Hotel, responded to this review

Dear guest, It’s so nice to read feedback like yours – thank you very much. We’re glad that you’ve enjoyed your stay in our hotel in the heart of Zurich’s old town. We would be very happy to welcoming you soon back at our place. Kind regards, Simone Müller Chef de réception More 

Level Contributor
3 reviews
5 of 5 stars Reviewed March 19, 2015

What a pleasant surprise ! I never knew hotel rooms in old town Zurich could be so spacious and the staff so lovely. Loved spending time with the front desk / bar / restaurant staff : Ms. Simone Muller & team . Spacious rooms , comfortable beds, small bathroom but good enough. Definitely will be back soon. Special thanks to... More 

Was this review helpful? Yes
EliReich, Front Office Manager at Altstadt Hotel, responded to this review

Dear Abhijit, Thank you very much for your lovely comment - It makes us happy to hear you have had a good stay. It would be our pleasure to welcome you back again at our place in the heart of Zurich. Take care & all the best for you and your family Simone & Team Chef de Réception More 

Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed January 8, 2015

The Altstadt Hotel is fine. My girlfriend and i stayed here for two night and enjoyed our stay. The staff were very friendly and provided good customer service. The hotel is located in a perfect location to start your journey in exploring Zurich. Thank you

Was this review helpful? Yes 1
EliReich, Front Office Manager at Altstadt Hotel, responded to this review

Dear Aleksandar, Thank you so much for your comment and good rating. We're pleased that you've enjoyed your stay in the heart of Zurich’s old town. We'd be happy to welcome you back again in our place. In the meantime we wish you all the best. Yours faithfully, Simone Müller Chef de Réception More 

Level Contributor
40 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed November 28, 2014

Just 10 minutes walk from the central station I checked in to this small and charming hotel, perfect location if you have meetings in the center. Small but nice rooms. Great comfort and with a large and nice bed. The breakfast was ok, just missed thy gluten free stuff.. I'll be back D.

Was this review helpful? Yes 1
EliReich, Front Office Manager at Altstadt Hotel, responded to this review

Dear Jim, Thank you so much for your comment and good rating. We're pleased that you've enjoyed your stay in the heart of Zurich. For another time, just send us a short e-mail or put a comment in the reservation and we'll prepare the gluten free stuff.. We'd be happy to welcome you back again in our place. In the... More 

Boston, MA
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed October 16, 2014 via mobile

A simple, clean hotel with (typical for Zuerich) small rooms. As standard in Zuerich you pay a lot for what you get. All in all: if you're looking for a hotel in the walkable centre, there you go. The staff is friendly, a nice café connected to the hotel, all good. If you arrive by car, be prepared: it's really... More 

Was this review helpful? Yes 1
EliReich, Front Office Manager at Altstadt Hotel, responded to this review

Dear guest, Thank you for having taken the time to rate our hotel. We're happy to hear that you've enjoyed your stay. Thank for the hint regarding a description on our web-site. We’ll try to find a good solution. We would be very happy to welcome you back in our hotel. In mean time we wish you all the best.... More 

Montagnola, Switzerland
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed October 6, 2014 via mobile

We spent two nights and although we live in southern Switzerland and are aware how expensive this beautiful country is this hotel is absurdly priced. The room is very small and the bathroom is beyond tiny. There is not even space for a shower door so the bathroom gets soaked from taking a shower. We stayed in the fifth floor... More 

Was this review helpful? Yes
EliReich, Front Office Manager at Altstadt Hotel, responded to this review

Dear Guest, Thank you for having taken the time to share your personal impressions. Feedbacks like yours are very important to us an help us to improve our service standard. We regret to hear that the view from our terrace wasn't to your complete satisfaction. For another time we recommend you our rooms with bathtube - those bathrooms are bigger..... More 

Vancouver, Canada
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed September 17, 2014

Great little boutique hotel in Old Town Zurich. Found them online and booked via email after many questions back and forth that were always answered the next day. Three stops on the tram from central station, you can get there from the airport and save yourself $75. on a taxi. The location is interesting to walk around, many restaurants and... More 

Was this review helpful? Yes 1
EliReich, Front Office Manager at Altstadt Hotel, responded to this review

Dear Guest, Thank you so much for your comment and good rating. We're pleased that you've enjoyed your stay in the heart of Zurich. We'd be happy to welcome you back again in our place. In the meantime we wish you all the best. Yours faithfully, Simone Müller Chef de Réception More 

Woodside, California
Level Contributor
25 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed September 17, 2014

I loved this place - my only complaint was that after one night I asked if I could extend and unfortunately they were fully booked! My room was quite small but very nice, and the location can't be beat. Great people, nice place.

Was this review helpful? Yes
EliReich, Front Office Manager at Altstadt Hotel, responded to this review

Dear Sir, Thank you so much for your nice comment. We're happy to hear that you've enjoyed your stay. If there would be only complaints like yours.. :)  We would be very happy to welcome you back in our hotel. In mean time we wish you all the best. Best regards, Simone Müller Chef de réception More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 6, 2014

1. Location: the location was great. Hotel was few steps away from tram stop and night next to grossmunster and short walk to old town and paradeplatz. I felt very safe walking around the area at night. The area around the hotel was great to walk around and take pics. There are a lot of shops and restaurants around. Zurich... More 

Was this review helpful? Yes
EliReich, Front Office Manager at Altstadt Hotel, responded to this review

Dear Guest, Thank you so much for your detailed comment and good rating. We're pleased that you've enjoyed your stay in the middle of Zurich's old town. You’re absolutely wright regarding the tv. At the moment we’re working on it – so soon there’ll be bigger screens and more international channels. We would be very happy to welcome you back... More 

Washington DC, District of Columbia
1 review
4 of 5 stars Reviewed August 12, 2014

Great location, nice service, friendly staff and clean, also nice continental breakfast. However, the hotel has a bar/cafe/restaurant at the ground floor, which is the source of noise. Hotel is close to a lot of bars/restaurants, so there is a tradeoff between convenience and quietness. Overall, my experience was quite good.

Review collected in partnership with Radisson Blu

Was this review helpful? Yes
EliReich, Front Office Manager at Altstadt Hotel, responded to this review

Dear Guest, Thank you so much for your comment and good rating. We're pleased that you've enjoyed your stay in the middle of Zurich's old town. We would be very happy to welcome you back in our hotel. In mean time we wish you all the best. Best regards, Simone Müller Chef de Réception More 

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