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Hotel Ascot

4.0 of 5 Tessinerplatz 9 | 8002, Zurich 8002, Switzerland
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Hotel Ascot
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172 reviews from our community

Traveler rating
    56
    73
    33
    6
    4
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20
53
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
1 review
1 of 5 stars Reviewed 4 weeks ago

I never write reviews and I never complain. But this one was too much. You would not suspect it if a hotel like this one, but I experienced certainly the most impertinent service ever in my life. Friends accompanying me were as flabbergasted as I was. The night porter (on a matter of credit cards) was simply impertinent. Things like... More 

Was this review helpful? Yes
Christian F, Manager at Hotel Ascot, responded to this review

Dear guest (name of the guest is known to Hotel Ascot) Thank you for posting this review on tripadvisor.com. To be honest, we don’t think that your comment is completely fair, especially since we thought we have resolved the issue via e-mail already. After receiving your e-mail and complain, the Front Office Manager apologized for the way your concern was... More 

Miami, Florida
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 25, 2015

Good hotel for business purposes as it offers free wifi with excellent connection, it is very close to the tram, banhof enge and Paradeplatz. Breakfast was quite good and included in the price. Although the hotel seems to have been renovated in some of its features recently, the decoration of the lobby and the hallways seem quite old. I think... More 

Was this review helpful? Yes
Christian F, Manager at Hotel Ascot, responded to this review

Dear guests TravelerMiami77 Thank you very much for having taken the time to share your favorable feedback following your visit to the Hotel Ascot. It would be our pleasure to welcoming you back to the Hotel Ascot on your next trip to Zurich in the near future. Until then we wish you all the best. Yours sincerely, Christian Frei Hotelier More 

Fribourg, Switzerland
Contributor
18 reviews 18 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed January 6, 2015

We booked the New Year's Eve package and stay at hotel Ascot. Our room was totally standard with a small bathroom (toilets were leaking and shower head broken)… We were waiting for something better with that category of price. The access to the VIP area for fireworks was really good with free food and beverage. We would have appreciate a... More 

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Christian F, Manager at Hotel Ascot, responded to this review

Dear guest SFO2005 Thank you very much for taking the time to write about your stay with us and your constructive Feedback. It is very important to us as it helps me and the team to improve our level of service continuously. Please be assured that I will look into all your points raised to discuss those with my colleagues.... More 

Montreal
Top Contributor
113 reviews 113 reviews
43 hotel reviews
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed January 1, 2015

Hotel Ascot is a nice establishment. Our room was very comfortable for typical small European hotel rooms. It was well appointed with everything we needed for a 1 night stay on a layover. The location was very convenient : this hotel is across from the train station to the airport. There is a Starbucks adjacent, an Asian restaurant and a... More 

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Christian F, Manager at Hotel Ascot, responded to this review

Dear guest Globetrotter_411 Thank you very much for having taken the time to share your positive feedback. We are delighted to hear that you had a great stay with us in Zurich. It would be our pleasure to welcoming you back to the Hotel Ascot on your next trip to Zurich in the near future. Until then we wish you... More 

Brisbane, Queensland, Australia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 30, 2014

We stayed here in December 2014 worth my family including 2 small children. Amazing location (right opposite Enge train station). Good sized rooms. Very quiet. Good breakfast. Very close to Cory and lake zurich. Great experience. We had interconnecting rooms for us and our two children. I would highly recommend this hotel.

Was this review helpful? Yes
Christian F, Manager at Hotel Ascot, responded to this review

Dear guest Liz C Thank you very much for having taken the time to share your favorable feedback following your stay at the Hotel Ascot. We are delighted to read that we could meet your expectations and appreciate your positive feedback. It was a pleasure to have you as our guest and we are looking forward to welcoming you back... More 

Hertford, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 30, 2014

Pre Christmas trip with a friend. Great location, just across from train station from which we went to Lucerne and Mount Titlis, and a lovely walk to Zurich center. Nice hotel, friendly and helpful staff. Good breakfast. One downside was no control over heating, and not able to open window due to outside noise. Would stay again but ask for... More 

Was this review helpful? Yes
Christian F, Manager at Hotel Ascot, responded to this review

Dear guest PatBen123 Thank you very much for having taken the time to share your positive feedback following your visit to the Hotel Ascot. Please let us know when you are planning your next stay at the Hotel Ascot so we can assist you with a room to the back court. It would be our pleasure to welcoming you back... More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 of 5 stars Reviewed December 2, 2014

What a beautiful hotel. Right from the moment you walk into the foyer, you are greater by top quality service, through to the very comfortable rooms. The staff were always at our beck and call and nothing was too much for them. Breakfast was the best we have ever had so far on our European trip. It's a great location... More 

Was this review helpful? Yes
Christian F, Manager at Hotel Ascot, responded to this review

Dear guest Rose R Many thanks for your stay at the Hotel Ascot and for sharing your favorable opinion with us. We are delighted to read that we could meet your expectations in many respects and appreciate your positive overall conclusion. We would be delighted to welcoming you back to the Hotel Ascot on another occasion. Until then, we wish... More 

Contributor
20 reviews 20 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 12, 2014

Only a one night business stay, so didn't use much of facilities ie restaurant and bar although breakfast was excellent. Lovely hotel in a good central location; very friendly staff and service, will use hotel again in future.

Was this review helpful? Yes
Christian F, Manager at Hotel Ascot, responded to this review

Dear guest Andrew E Thank you very much for taking your time to review your stay at the Hotel Ascot and sharing your favorable feedback. We appreciate your positive feedback and we are looking forward to welcoming you back again soon. Yours sincerely, Christian Frei Hotelier More 

New York
Top Contributor
132 reviews 132 reviews
35 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed November 8, 2014

This is a rather nice hotel located just across the Enge train station. It has a good location, a quick walk to the lake as well as the old town. The rooms are simple and comfortable. Friendly efficient staff. Pricey, but then again, its Zurich. Parking available for extra charge.

Was this review helpful? Yes
Christian F, Manager at Hotel Ascot, responded to this review

Dear guest DocNewYork Thank you very much for having taken the time to share your feedback following your visit to the Hotel Ascot. It would be our pleasure to welcoming you back to the Hotel Ascot on your next business trip to Zurich in the near future. Until then we wish you all the best. Yours sincerely, Christian Frei Hotelier More 

Honefoss, Norway
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 31, 2014

Stayed here one long week-end in early october with a group of 8 from Norway. Found this hotel very handy for bus, tram and rail just a short walk away from the lake. Nice walk from hotel to the old city with its shops, cafes and pubs. Staff was friendly and service-minded so we all had an enjoyable stay here.... More 

Was this review helpful? Yes
Christian F, Manager at Hotel Ascot, responded to this review

Dear guest norske01 Thank you very much for taking your time to review your stay at the Hotel Ascot and sharing your favorable feedback. We appreciate your positive feedback and we are looking forward to welcoming you back again soon. Yours sincerely, Christian Frei Hotelier More 

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Additional Information about Hotel Ascot

Address: Tessinerplatz 9 | 8002, Zurich 8002, Switzerland
Location: Switzerland > Canton of Zurich > Zurich
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Ascot 4*
Number of rooms: 74
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Also Known As:
Ascot Hotel zürich
Hotel Style:
#30 Romantic Hotel in Zurich
#35 Luxury Hotel in Zurich

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