We tried to extend our stay and were given various prices from chf 900 to 400 for the same room, and then when we tried to book it, they raised the price from 400 to 550. We had a room for chf 250. We decided to go elsewhere. We requested a taxi and they had a taxi van available from... more

I love this Hotel and always go here whenever I am in Zurich as its so close to all shops and litterally a 1 minute walk to the main station. And a 10 min train stop from Zurich Airport. Also very clean and very friendly staff. They just redone all the bedrooms and they are comfortable and clean and you... more

Just back from a two night stay. Stylish room, comfortable bed, huge bathroom. The hotel is really close to the train station; It's a great choice if you are looking for an elegant hotel right in the centre of Zurich. more

Just one night here for the location a block from the train station. Excellent friendly recep tion on our evening check-in by Deha Tuerkel. Gave lots of info about restaurants and areas to see when we went out. Hotel has old world charm which we look for in Europe since we don't have it at home. Everything was very clean... more

Hotel service is excellent. Room itself is fine but very noisy when windows are open. Location is excellent Liked best food quality and service Liked least noise in room when windows are open more

This is a lovely hotel to stay in. It is within walking distance of the station and shopping is on the doorstep. The rooms are very comfortable with large luxurious bathrooms. Service is friendly and efficient and the Hummer Bar is an experience not to be missed. We have stayed before and look forward to hopefully staying in the future. more

This hotel has great location, but facility is old and badly kept, elevators do not work, staff is not attentive, Internet is overpriced (SFR30/per day), cleaning service & housekeeping are poor, no night porter, etc. Does not deliver value for money (SFR340/per night). You can have better hotel in Zurich for less money. more

the location is the argument to choose this hotel it needs an urgent renovation for a 4 stars rated hotel ! finally the desk staff is far from friendly more

Although in general terms I was happy, I have to say there is lack of facilities for reduced mobility access, which is something non-acceptable nowadays and less for a high standard hotel (that is why I have rated the hotel as average and not as excellent). We travelled with a baby and had to lift the pram with our hands... more