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All 123 Zurich hotels

Hotel St. Gotthard

4.0 of 5 Hotel   |   Bahnhofstrasse 87 | Altstadt, Zurich CH-8023, Switzerland
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Ranked #49 of 123 Hotels in Zurich
A recent review
4 of 5 stars reviewed 2 days ago
Tiago P Rio de Janeiro, RJ
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510 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Rio de Janeiro, RJ
Contributor
14 reviews 14 reviews
9 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The St. Gotthard hotel is located in Zurich downtown at the main street where the best stores and services are located and only few steps from the train station (bahnhof). It´s very easy to move anywhere around the city walking or by tram. The quality of the the room is ok, nothiing special but the shower is good and the... More

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Martin S, Manager at Hotel St. Gotthard, responded to this review

Dear Triago P Thank you for the positive feedback of your recent visit to the Hotel St. Gotthard. We are so pleased that you enjoyed our location, room and breakfast buffet and will certainly pass on your compliments to our staff. We sincerely wish to host you again and welcome you back so that we may exceed your expectations. With... More

1 review
4 of 5 stars Reviewed 2 days ago NEW

We stayed one night in this hotel to visit Zurich. The room was big enough for two and very clean. The bathroom was also very clean, but the shower did not work properly. We recommend this hotel as it is near (5min by walk) the train station and located in the downtown.

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Martin S, Manager at Hotel St. Gotthard, responded to this review

Dear lionel d Thank you very much for your comment on Tripadvisor and your recent stay at Hotel St. Gotthard. We appreciate all forms of guest feedback, and it is through constructive comments that we are able to continually improve our services and facilities for our guests. We apologize most sincerely for the shortcomings which you faced in terms of... More

Mumbai (Bombay), India
1 review
2 of 5 stars Reviewed 3 days ago NEW

The location of the hotel is very good, it is very close to the station as well as the main shopping street. We had no horrible experience with the service and were annoyed with the attitude of the staff. To begin with, there was a goof up with our booking as they had booked only one room instead of two.... More

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Martin S, Manager at Hotel St. Gotthard, responded to this review

Dear K87M Thank you very much for having chosen the Hotel St. Gotthard for your stay in Zurich and for taking the time to give us your honest feedback through Tripadvisor. As much as we are delighted to learn that you like our location so much, as much we feel deeply disturbed to hear that you had such a bad... More

Lugano, Switzerland
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel has a great location, just a few meters from the famous "Bahnhofstrasse" and in walking distance to all the places in down town. Very clean rooms, have everything you need for short stay, insulated windows. Fantastic mattresses. Friendly staff especially alle the concierges. I am a returning customer now for three years already.

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Martin S, Manager at Hotel St. Gotthard, responded to this review

Dear Patrizia K Thank you for the positive feedback of your recent visit to the Hotel St. Gotthard in Zurich. We are so pleased that you enjoyed your stay with us again due to the location, rooms and staff. We appreciate all forms of guest feedback, and it is through constructive comments that we are able to continually improve our... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

I booked this hotel based upon the location close to the train station, which was admittedly convenient. However I would not recommend this hotel to anyone. The first room we were given stunk of sewage. Like really badly. So we went down to the front desk to request a different room. The receptionist then proceeded to tell us we would... More

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Martin S, Manager at Hotel St. Gotthard, responded to this review

Dear Rj4040 Thank you for your visit at the Hotel St. Gotthard and your sincere feedback about your stay with us on tripadvisor. We were deeply disturbed to learn about your room experiences at our hotel. We are fully booked these days so that obviously our front desk could not offer you a better room than a smokers room. Regarding... More

Dubai
Top Contributor
89 reviews 89 reviews
29 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Arrived and staff was very courteous, specially Mr. Sadiq. he seemed professional and courteous. Had read that property had been refurbished but did not seem very updated from the moment you walk in. Our room was Ok in size, but seemed not updated at all. The room was still the old style as it has carpet. As I always say,c... More

Was this review helpful? Yes 1
Martin S, Manager at Hotel St. Gotthard, responded to this review

Dear ArBy777 Thank you for your recent stay at Hotel St. Gotthard and for having taken the time to share your impression on Tripadvisor. Your feedback with regards to our facilities and services is extremely important to us and allows us to monitor and improve our services. We’ll certainly pass on your kind words to Mr. Sadig. Regarding the interior... More

Tewkesbury, United Kingdom
Top Contributor
50 reviews 50 reviews
21 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here for 2 nights for a business trip, and the location is perfect. 2 minutes from Zurich HB station makes access to the airport very easy. It is right in the central shopping area if that's your interest, and the 'touristy' old town is 5-10 minutes walk away. The room I had was small, but had a nice... More

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Martin S, Manager at Hotel St. Gotthard, responded to this review

Dear CCW1972 Thank you for your comment at Tripadvisor and your recent stay with us. Your feedback is extremely important to us and allows us to monitor and improve our services. We are delighted to hear that you enjoyed the time spent with us and especially appreciated our location and room. Regarding our pillows we offer various types of inlays... More

London, United Kingdom
1 review
1 of 5 stars Reviewed 2 weeks ago

I had an extremely disturbing experience in this hotel.I had my money stolen while i had been sleeping in the room. I woke up to find my hand bag in the bathroom with all the money stolen from it. The staff were extremely unhelpful and the general manager only got back 3-4 hrs after the incident. will never ever recommend... More

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Miami, Florida
Contributor
20 reviews 20 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Our family of four (2 kids ages 5 an 6) stayed for 2 nights at the St. Gotthard. My decision to stay was based on proximity to the train station, as well as Banhoffstrasse. Location is perfect, one block away from the station (which includes underground access so we never had to cross the street) and sort of tucked in... More

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Martin S, Manager at Hotel St. Gotthard, responded to this review

Dear Mary_S_F77 Thank you very much for having taken the time to share your wonderful feedback following your recent stay at the Hotel St. Gotthard. It makes us very proud that our location and rooms are very convenient for you and your family and that our staff were able to turn your stay into such a delightful experience. Your favourable... More

melbourne
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The bed in our room was disappointing: the mattress was rock hard, and the pillows offered no support for the neck/head, presumably because they were feather pillows, but clearly not enough feathers in them! spent a long night trying to get comfortable!

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Martin S, Manager at Hotel St. Gotthard, responded to this review

Dear vinbro Thank you for taking the time to share your feedback regarding your recent stay on tripadvisor. We deeply regret to learn that your bedding situation did not satisfy you allthough we had exchanged our harder mattresses with softer ones. We also provide a variety of pillows, including hard therapeutic ones and softening mattresses, which our housekeeping staff would... More

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Additional Information about Hotel St. Gotthard

Address: Bahnhofstrasse 87 | Altstadt, Zurich CH-8023, Switzerland
Location: Switzerland > Canton of Zurich > Zurich
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel St. Gotthard 4*
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Also Known As:
Hotel St Gotthard
St Gotthard zürich

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