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Hotel St. Gotthard

Bahnhofstrasse 87 | Altstadt, Zurich CH-8023, Switzerland
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Hotel St. Gotthard
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Hotel St. Gotthard
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364 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

I booked a double room and was 1st given an upgrade which was very old, small shower room only and faulty air conditioning. Certainly nothing like the rooms on their website. When I complained they gave me one of their newly refurbished rooms which was excellent. Great mood lighting on the ceiling and proper A/C and a proper bathroom. The... More 

Was this review helpful? Yes 1
kascioglu, Manager at Hotel St. Gotthard, responded to this review

Dear Mr Ian257 Thank you very much for taking your time and placing your experiences at our Hotel during your last stay in the social media. We are very happy that our front team could change your room from oriental style to design style. We have noted in your file that you prefer design style. Thank you also for your... More 

London, United Kingdom
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel itself is a typical city hotel. Well located within minutes if the train station. While the staff were friendly and attentive the noise in my from from outside my room of the trucks unloading from 4 a.m. Was un bearable! In fairness I did receive a discount on the room but that didn't help me get through my... More 

Was this review helpful? Yes
Martin S, Manager at Hotel St. Gotthard, responded to this review

Dear nedhochar, thank you for your comment on Tripadvisor an your comment. Thank you that you appreciated our Service and staff. We are very sorry that the noise, early morning on the street, did interrupt your sleep. For a next stay with us, we would like to offer you an upgrade to a quiet room, not facing to the street.... More 

Mumbai (Bombay), India
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Wonderful stay. centrally located, and very functional and well kept. The Housekeeping staff were efficient, well trained and the rooms were done up twice a day. The linen was god quality. The Breakfast were standard, the same over 4 days does get boring, but nevertheless, 6.30 am Swiss precision,breakfast was available . the price I suppose was based on location... More 

Was this review helpful? Yes
Martin S, Manager at Hotel St. Gotthard, responded to this review

Dear kayalat, thank you for your extensive comment. We appreciate very much that you recommend us, after the positive experience you had with us. The Hotel St. Gotthard offers 3 Restaurants: Lobby Bistro with international dishes and live piano Music, the oyster & Lobsterbar for seafood and fresh fish and the Manzoni, our italian coffeebar with authentic cappuccino an a... More 

Cardinal, Canada
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This Hotel is Awesome Across from the train station...... Right in the heart of everything...... You can walk to everything....... The Manger was so helpful..... and loved his sense of humour I would highly recommend this Hotel..... It is very clean..... safe...... you can't even get on the elevator without a pass...... Loved it here would stay here again........... So... More 

Was this review helpful? Yes 1
Martin S, Manager at Hotel St. Gotthard, responded to this review

Dear Esther R, thank you very much for your great review. With pleasure we rorward your motivating feedback to our staff. It is great to know that you recommend us and that we can welcome you again during your next trip to Zürich. With our best regards Martin Santschi General Manager More 

Los Angeles, California
Top Contributor
176 reviews 176 reviews
34 hotel reviews
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The Location is two short blocks from the train station. It was not obvious to us when we arrived late exactly which direction to go from the trains. No one was around to ask at Zurich HB. Once we found the hotel, it was fine for a short overnight stay. The desk clerk was very helpful with information about our... More 

Was this review helpful? Yes
Martin S, Manager at Hotel St. Gotthard, responded to this review

Dear Sheldon K, Thank you very much for your rewiev and the time to have taken to give us your feedback. we are glad that you liked our location very near the railwail Station and our service. We appreciate that you recommend us and are looking forward to welcoming you again during your next trip to Zürich. With our best... More 

ATHENS
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was in Zurich on a 2 day business trip and stayed at St Gotthard. The overall experience was very positive. Some points : Great location: Next to the train station and walking distance from the old city centre. Minimising the need to use the extremely expensive taxi service The rooms are very clean and tidy and utilitarian. Breakfast was... More 

Was this review helpful? Yes 3
Martin S, Manager at Hotel St. Gotthard, responded to this review

Dear yiorgospa, thank you for your great review and we are very glad that you liked our service and location. Our free wi-fi is offered in the rooms, restaurants and public areas. In Zürich it is comfortable to use the tram and bus-service to avoid the expensive taxis. As we are situated near the main railway station, we recommend the... More 

Penang
Senior Contributor
47 reviews 47 reviews
44 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed February 21, 2015

I booked a room in this hotel under the name of City Rooms and was delighted with my fine. I am not sure what the arrangement is between City Rooms and the hotel I stayed in called St Gotthard but I reckon I got a room for a avery good rate under City Rooms. For anyone with a big bag... More 

Was this review helpful? Yes 1
Martin S, Manager at Hotel St. Gotthard, responded to this review

Dear ICDC, thank you for your great review. We are glad tha you liked our location near the main railwaystation and our service. We appreciated very much that you recommend us. with our best regards Martin Santschi General Manager More 

Lahti, Finland
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 20, 2015

The hotel was in a good location. A short distance to the shopping. A pleasant reception. The room was really neat. Very good breakfast, coffee of your preference was served to the table. Sparkling wine is also available at breakfast. The hotel's restaurant Lobster and Oyster Bar was fabulous. Serving there was a high level. Food incredibly good! We recommend.

Was this review helpful? Yes
Martin S, Manager at Hotel St. Gotthard, responded to this review

Dear Sirpa, thank you very much for your great review and we are glad that you liked our location, service , breakfast & fine dining restaurant, specialized in seafood, oysters, lobster and fresh fish. With pleasure we forward your motivating comments to our staff. We are pleased to welcome you again during your next trip to Zürich and thank you... More 

Lahti, Finland
1 review
5 of 5 stars Reviewed February 15, 2015

At first time you walked in to hotel you feel so welcomed and feel so good and warm athmosphere. Not too casual for my point of view. Only beds left something what i hope it should be better, littlebit too hard for me. But this hotel is something what i totally recommend.

Was this review helpful? Yes
Martin S, Manager at Hotel St. Gotthard, responded to this review

Dear Olli L, thank you for your recommendation and great comment. We are very glad that you liked our location and service. We offer mattress toppers for our customers who prefer the sleeping comfort a bit softer. Looking forward to welcoming you again, during your next stay in Zürich, we remain with our best regards Martin Santschi General Manager More 

Istanbul, Turkey
Senior Contributor
46 reviews 46 reviews
24 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed February 14, 2015

This was my second visit to Zurich and i opted for this hotel instead of an airport hotel. It is right at the heart of Zurich old town. The hotel was good overall. The room was quiet and the bed was comfy. I cannot say it was spacious but definitely sufficient. The only thing i was not so happy about... More 

Was this review helpful? Yes
Martin S, Manager at Hotel St. Gotthard, responded to this review

Dear OnurUstunel, thank you for your great review, we appreciate very much and Forward the comment about the shower to our technical department. Our location is near for shopping, sightseeing and also many restaurants. In the Hotel St. Gotthard we offer several Restaurant Options: Lobster- & Oysterbar, Nr. 1 in Town, for fresh seafood, fish, oysters and nice lobster dishes.... More 

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