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Hotel St. Gotthard

Bahnhofstrasse 87 | Altstadt, Zurich CH-8023, Switzerland
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Hotel St. Gotthard
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418 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

I stayed here only one night for a business trip. Very upscale and the employees were very helpful and polite. The room was super clean - a little cramped but nice. You couldn't be more centrally located to all of the shops and restaurants. The train station is a block away.

Was this review helpful? Yes
Martin S, Manager at Hotel St. Gotthard, responded to this review

Dear Bob R, thank you for your great review about our service and location, directly on the world famous Bahnhofstreet, main shopping area of Zürich. Our rooms were refurbished two years ago and we offer several room types as standard, deluxe, junior suites and the St. Gotthard Suite, the biggest suite on the Bahnhofstreet. We highly appreciate your recommendation and... More 

London
Level Contributor
96 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed 2 nights in the St Gotthard on business. Negatives - small room, weird bed set up - basically 2 single duvets and a bit of do it yourself bed make up, bedroom door opens outwards (took me ages to get out the first night), shower leaks into the bathroom and the plugs are a nightmare - some don't... More 

Was this review helpful? Yes
Martin S, Manager at Hotel St. Gotthard, responded to this review

Dear Cabernet Sue, thank you for your kind feedback. We are very sorry that you did not like our standard. Your Information is very helpfull to improve our service. During your next stay in Zürich, we hope that you will give us another chance, to test our better service. With our best regards Martin Santschi General Manager More 

London
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here for a few days on a work trip. It's across the road from the main train station and on the Oxford St of zurich, so extremely central. The room was ok, shame the double bed was 2 singles pushed together. Was clean and tidy. Not much more to say about the room as for me it was... More 

Was this review helpful? Yes
Martin S, Manager at Hotel St. Gotthard, responded to this review

Dear Skysky London, thank you for your great Review. We higly appreciate that you liked our central location directly on the world famous Shopping street: "Bahnhofstrasse". We are very glad that you recommend us and specially our French Restaurant: Lobster- & Oysterbar, top rated on Tripadvisor. With our best regards Martin Santschi General Manager More 

Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel receptionists were helpful but the check-in process was very slow and it took us about 30minutes to finish the verification and allocation of rooms. Elevator are so tight that only 4 persons can fit in at a time. Two if you have several luggages. Lobby is also very small, however upon entering into our room we were treated with... More 

Was this review helpful? Yes
Martin S, Manager at Hotel St. Gotthard, responded to this review

Dear guanson L, thank you very much for your kind Review and the time you have taken to give us your feedback. We have 2 elevators, probably you did not realize the second, bigger one for 6 persons. We are very sorry for the delay in the check-in. We are very proud that we are located in the middle of... More 

Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

One of the worst I've stayed in, and not Swiss quality at all, the only and I mean the only positive is location, it's so old it badly needs to be renovated! I've asked for a deluxe double and I'm sure they gave me a standard, and when I complained they told me we will upgrade you with extra charge!!!!!... More 

Was this review helpful? Yes
Martin S, Manager at Hotel St. Gotthard, responded to this review

Dear Norah M, thank you for you detailed review and specially that you point out our excellent location, directly on the main shopping street "Bahnhofstrasse", directly at the main railway station. We are very sorry that you did not like our hotel and its service and do not recommend us. We are 4-Star classified and it is difficult to compare... More 

London
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is an services building within walking distance of the railway station. This means the location is great for getting about in the business district, the shopping or the old town. The hotel staff are polite, the room is of good quality and deserving of a 4 star. There are grades of rooms - the cheapest would be a... More 

Was this review helpful? Yes 1
Martin S, Manager at Hotel St. Gotthard, responded to this review

Dera MLAJF, thank you for your time, you have taken to give us your Feedback. We higly appreciate that you recommend us for our central location, staff and service. Looking foreward to welcoming you again during your next trip to Zürich, we remain with our best regards. Martin Santschi General Manager More 

Atherton, California
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Wow, did I luck out!!!! I Trip Adivsored hotels for days to no avail then found Hotel St Gotthard: Location-minutes to the best of Zurich: shopping, restaurants, the rail and 5 mins walk to The Lake. Service is impeccable, Check-in: 3 minutes. Their terrace restaurant serves great food with a court-side seat with great people watching. And I thought a... More 

Was this review helpful? Yes 1
Martin S, Manager at Hotel St. Gotthard, responded to this review

Dear denis_morrissey, Many thanks for your recent stay with us and for your wonderful report on it. We are happy to read that you had an enjoyable stay with us. Please rest assured that I have passed on your very kind words to the entire team, and we all hope that we will have the chance to meet your expectations... More 

Basildon, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

An excellent hotel centrally located with friendly staff and modern rooms. Unfortunately we did not spend enough time in Zurich to appreciate what it had to offer but look forward to going back in the near future.

Was this review helpful? Yes 1
Martin S, Manager at Hotel St. Gotthard, responded to this review

Dear Steve C, thank you for your great review on Tripadvisor and we higly appreciate the time you have taken to give us your Review. We are very glad that you liked our Location and the Service and are looking Forward to welcoming you again during your next stay in Zurich, when you will have hopefully more time to enjoy... More 

Singapore, Singapore
Level Contributor
26 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A top of the line experience - the location can't get better - walking distance from the main train station and right in the heart of the city. Good service and very well maintained rooms. The concierge is very helpful and will guide you in the right direction for anything you may want. A definite recommendation

Was this review helpful? Yes 1
Martin S, Manager at Hotel St. Gotthard, responded to this review

Dear RahulSG, thank you very much for your great review. We are very happy, that you liked our Hotel, the Service and the location. We are situated 2 walking minutes from the railwyastation, directly at the world famous Bahnhofstreet. . We higly appreciate that you recommend us and hopefully we can welcome you during your next stay in Zurich again.... More 

Stansted Mountfitchet, United Kingdom
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed May 27, 2015

Only stayed for one night on a business trip. Rooms are small, didn't book breakfast as it was very expensive. There are plenty of cafes close by to eat at a fraction of the cost. English sockets in room were very handy. Shower was fab, beds not that comfy but ok. Rooms clean, you a n ask reception for an... More 

Was this review helpful? Yes 1
Martin S, Manager at Hotel St. Gotthard, responded to this review

Dear Amanda130913, Thank you for your Kind Review and your important feedback that helps us to improve every day. We are very glad that you recommend our hotel and are looking forward to welcoming you during your next trip to Zurich. With our best regards Martin Santschi General Manager More 

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