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All 123 Zurich hotels

Hotel St. Gotthard

4.0 of 5 Hotel   |   Bahnhofstrasse 87 | Altstadt, Zurich CH-8023, Switzerland
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Ranked #47 of 123 hotels in Zurich
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502 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
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Dubai
Top Contributor
88 reviews 88 reviews
28 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Arrived and staff was very courteous, specially Mr. Sadiq. he seemed professional and courteous. Had read that property had been refurbished but did not seem very updated from the moment you walk in. Our room was Ok in size, but seemed not updated at all. The room was still the old style as it has carpet. As I always say,c... More

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Tewkesbury, United Kingdom
Senior Contributor
48 reviews 48 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed here for 2 nights for a business trip, and the location is perfect. 2 minutes from Zurich HB station makes access to the airport very easy. It is right in the central shopping area if that's your interest, and the 'touristy' old town is 5-10 minutes walk away. The room I had was small, but had a nice... More

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Martin S, Manager at Hotel St. Gotthard, responded to this review

Dear CCW1972 Thank you for your comment at Tripadvisor and your recent stay with us. Your feedback is extremely important to us and allows us to monitor and improve our services. We are delighted to hear that you enjoyed the time spent with us and especially appreciated our location and room. Regarding our pillows we offer various types of inlays... More

London, United Kingdom
1 review
1 of 5 stars Reviewed 5 days ago NEW

I had an extremely disturbing experience in this hotel.I had my money stolen while i had been sleeping in the room. I woke up to find my hand bag in the bathroom with all the money stolen from it. The staff were extremely unhelpful and the general manager only got back 3-4 hrs after the incident. will never ever recommend... More

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Miami, Florida
Contributor
20 reviews 20 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Our family of four (2 kids ages 5 an 6) stayed for 2 nights at the St. Gotthard. My decision to stay was based on proximity to the train station, as well as Banhoffstrasse. Location is perfect, one block away from the station (which includes underground access so we never had to cross the street) and sort of tucked in... More

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Martin S, Manager at Hotel St. Gotthard, responded to this review

Dear Mary_S_F77 Thank you very much for having taken the time to share your wonderful feedback following your recent stay at the Hotel St. Gotthard. It makes us very proud that our location and rooms are very convenient for you and your family and that our staff were able to turn your stay into such a delightful experience. Your favourable... More

melbourne
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

The bed in our room was disappointing: the mattress was rock hard, and the pillows offered no support for the neck/head, presumably because they were feather pillows, but clearly not enough feathers in them! spent a long night trying to get comfortable!

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Martin S, Manager at Hotel St. Gotthard, responded to this review

Dear vinbro Thank you for taking the time to share your feedback regarding your recent stay on tripadvisor. We deeply regret to learn that your bedding situation did not satisfy you allthough we had exchanged our harder mattresses with softer ones. We also provide a variety of pillows, including hard therapeutic ones and softening mattresses, which our housekeeping staff would... More

Doha, Qatar
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

+ve The location close to the main shopping area and central station is my choice of preference for this hotel. But due to renovation only one small lift is operational during my stay for 6 nights. The staff is cooperative and the restaurent is good. -ve The interiors of the hotel are little old and needs to be improved. Staff... More

Was this review helpful? Yes 1
Martin S, Manager at Hotel St. Gotthard, responded to this review

Dear Rktrvis Thank you for your visit at the Hotel St. Gotthard and your sincere feedback about your stay with us on tripadvisor. We are very happy to learn that you enjoyed our location and your shopping trip, our staff and restaurant, but of course we deeply regret your experience with our small lift. We still offer a big portiers... More

Stockholm, Sweden
1 review
2 of 5 stars Reviewed 1 week ago

I checked the hotel homepage and decided to book a Double delux room. The standard of the room (# 331) I was given upon arrival was very very poor. The reception desk told me that the rooms were in different styles and that my room was booked correct. A 2-star hotel in Playa deli Ingles has better rooms than this... More

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Martin S, Manager at Hotel St. Gotthard, responded to this review

Dear CarlJansson Thank you for your visit at the Hotel St. Gotthard and your sincere feedback about your stay with us on tripadvisor. While personal and individual customer service is one of our top priorities, it is very much to our regret you could not feel the „Hotel St. Gotthard Spirit », we are striving to pass on to every... More

Jakarta
Top Contributor
81 reviews 81 reviews
35 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed three nights at this hotel and the stand out for us was the location. It was within 200m of th train station and right on the main street of the Old Town. The rooms were not huge and basic in the services they provided but clean and functional. Wifi in the rooms was included in the room rate... More

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Martin S, Manager at Hotel St. Gotthard, responded to this review

Dear MOB68 Thank you for your visit at the Hotel St. Gotthard and your sincere feedback about your stay with us on tripadvisor. While personal and individual customer service is one of our top priorities, it is very much to our regret you could not feel the „Hotel St. Gotthard Spirit » in ervery moment we are striving to pass... More

Mumbai
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I stayed here for 2 nights and the best part about this hotel is its proximity to the Train Station and also its location on the edge of Bahnhofstrasse the main downtown street. It was very convenient for us to hop in and out of the hotel wherever we used to go. We were to arrive earlier... More

Was this review helpful? Yes 1
Martin S, Manager at Hotel St. Gotthard, responded to this review

Dear JeetFuria Many thanks for passing on your valuable thoughts and for your recent stay at the Hotel St. Gotthard. We really appreciate that you took the time to record your experience and are delighted to hear that we were able to fulfill your expectations. Rest assured that your review has been passed on to the staff and we hope... More

Stockholm
Contributor
16 reviews 16 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have been staying here for the last there years on my way to Bern. It is close to the station so you can esay walk. At the station you can find supermarket and resturants. The rooms are very good. It feels very clean fresh. I have never had any problem with chek-in or check-out. I had never had breakfast,... More

Was this review helpful? Yes 1
Martin S, Manager at Hotel St. Gotthard, responded to this review

Dear helix77 Thank you very much for taking the time to express your views about your repeated Hotel St. Gotthard experience. We really appreciate that you like our location and that you enjoyed your stay with us. We truly hope to welcome you back soon and maybe you want to try our delicious breakfast buffet with a great variety of... More

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Additional Information about Hotel St. Gotthard

Address: Bahnhofstrasse 87 | Altstadt, Zurich CH-8023, Switzerland
Location: Switzerland > Canton of Zurich > Zurich
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel St. Gotthard 4*
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Also Known As:
Hotel St Gotthard
St Gotthard zürich

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style
#23 Family Hotel in Zurich #24 Romantic Hotel in Zurich #27 Luxury Hotel in Zurich #60 Business Hotel in Zurich
Hotel Class
Official Description (provided by the hotel)
The Hotel St. Gotthard, built in 1889, has been owned and managed by the Manz family for over a century. Recently refurbished, modernized and enlarged with great attention to details, it can be considered a true architectural achievement in itself and one of the leading business hotels today in Zurich. The five-floor building provides a free Wireless Internet access for all 143 spacious rooms, including 11 Suites. With its three restaurants and the newly designed Lobby and Front Desk area, the Hotel St. Gotthard meets all the expectations of the demanding traveler. The Hotel lies directly in the heart of the city, located on the world famous Bahnhofstrasse, within 10 minutes walk from sightseeing, the business district and Lake Zurich. Caspar Manz, the founder’s grandson, established the famous Lobster and Oyster Bar in 1935 and since then it has been a culinary institution amongst gastronomic circles. Pleasant piano live music will welcome you for your aperitif at the Lobby Bar and will accompany you through the evening. The hotel also has 5 state of the art conference rooms with a capacity of up to 100 people for successful meetings and elegant receptions. ... more   less 
Number of rooms
139

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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