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Hotel Krone Unterstrass

#28 of 132 Hotels in Zurich
Certificate of Excellence
Schaffhauserstrasse 1 | 8006 Zurich, Zurich CH-8006, Switzerland
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552 Reviews from our TripAdvisor Community

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Tirol, Austria
1 review
5 of 5 stars Reviewed 6 days ago NEW

I stayed in Zurich for only one night. Early check-in was no Problem. Room was recently renovated and very clean. Breakfast was sufficient and of very high Quality. great stay. Free and very fast wifi. great bedding.

Helpful?
Thank Austria100
Hounslow, United Kingdom
Level Contributor
44 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We spent a long weekend in Zurich and I spent a while looking on trip adviser at all the reviews. I was a bit worried about the distance of the hotel from the station but the quieter hotels are further out. Don't worry that the hotel is a bit further out- it's an easy tram ride from the station with... More 

Helpful?
Thank laura i
Ascona, Switzerland
1 review
2 of 5 stars Reviewed 2 weeks ago

Since a few years i visit this hotel for business. Unfortunately this hotel lost a lot of quality. The prices becam higher but the service lost a lot. Some personal at the Reception are not competent enough. The rooms are clean. It was my last stay in this place.

Helpful?
Thank Reblu67
Grünstadt, Rheinland-Pfalz, Germany
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Very friendly and helpful service, nice renovated rooms and a good breakfast; I´ll come back. Parking possibilities limited in the hotel but in the evening official parking allowed without costs on the street von 7pm to 8am.

Helpful?
Thank Marc V
Miami, Florida
Level Contributor
38 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and I stayed at Hotel Krone Unterstrass in Zurich for three nights during the month of December, and we were absolutely pleased with everything and everyone there. It is located very close to Old Town (which is beautiful), right in front of the tram stop, with an excellent appearance, an outstanding staff, and a very ample breakfast. We... More 

Helpful?
Thank vacationJan2010
Melaka, Malaysia
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

The hotel is superb in every corner. The location is nice which is not too near to the busy city centre but not too far either. Transportation is convenient as there is a tram station in front of the hotel. Tram no 14 & 11 bring you direct to the main train station - the HB which is 4 stops... More 

Helpful?
Thank babyprince
Ramsgate, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 31, 2015

had a wonderful weekend in this superb hotel the weekend before Christmas. we arrived early asked to leave our bags as we were about 3 hours before check in, we were then informed that the room we had been sold by our agent wasn't that big in the bed department. The kind ppl on reception then gave us a free... More 

Helpful?
Thank Nicholas H
differente, Manager at Hotel Krone Unterstrass, responded to this review

Dear guest "Greetings from Hotel Krone Unterstrass" First and foremost I would like to thank you for mentioning the complimentary upgrade, since we did experience some difficulties in the past with the bookings for economy double rooms. Apparently Travel Agents do not provide the full information about room and bedsize - we do apologize for any inconvenience caused, as much... More 

Bellevue, Washington
Level Contributor
84 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 stars Reviewed December 31, 2015

This property is about 20 minutes walk to Zurich Central Station so its a great location for walkers. For those not wanting to walk, the tram is just in front of the hotel. The Staff is friendly. The room was comfortable and wifi was free. The restaurant at the hotel is incredibly good but very pricey.

Helpful?
Thank jinapsan
differente, Manager at Hotel Krone Unterstrass, responded to this review

Dear guest "Greetings from Hotel Krone Unterstrass" We are more than happy to hear that you had a good stay with us. Thank you very much for the time you have dedicated to inform us about your opinion. We will definitely forward the compliment to our staff, customer feedback is the best motivation in order to provide excellent customerservice on... More 

1 review
5 of 5 stars Reviewed December 27, 2015 via mobile

really nice and relax place,all staff are really friendly to help. The hotel is well appometd and conveniently located,10mins walk to the train station and also have tram stop just in front of the hotel.

Helpful?
Thank Ora H
differente, Manager at Hotel Krone Unterstrass, responded to this review

Dear guest "Greetings fromHotel Krone Unterstrass" Wow what an excellent rating! Customer feedback is very important for us in order to improve constantly. In your case we are more than happy to hear that you had an enjoyable stay with us and we would be ceratainly very happy to welcome you back! In the meantime please do let us know... More 

Durham, North Carolina
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 15, 2015

Cute hotel and friendly staff. I booked online through Travelocity with a flight as well. I was meeting a friend traveling from another country so I was not able to add that 2 adults would be in the hotel. In the US it isn't a big deal, but we were charged an additional $75/night. This is still one of the... More 

Helpful?
Thank Jessica H
differente, Manager at Hotel Krone Unterstrass, responded to this review

Dear guest "Greetings from Hotel Krone Unterstrass" First of all we would like to thank you for your feedback and the time you have dedicated to inform us about your opinion. Though I am a bit surprised about your comment regards to the additional charges and I am happy to clarify: In the US you do not have single rooms... More 

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