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Hotel Krone Unterstrass

#38 of 133 Hotels in Zurich
Certificate of Excellence
Schaffhauserstrasse 1 | 8006 Zurich, Zurich CH-8006, Switzerland
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1 room 1 guest
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Hotel Krone Unterstrass
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483 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
Date | Rating
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  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
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  • All months
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St. Petersburg, Russia
Level Contributor
1 review
5 of 5 stars Reviewed yesterday NEW

We stayed for 3 days in double room with extra bed for our daughter. +: comfortable modern room, very clean, AC, safebox, WIFI, minibar, well equipped bathroom. Great team, special thanks to Inna, who helped us a lot! The breakfast was great, but not included in room price. The parking is not overly expensive for Switzerland. The location is good,... More 

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Germany
1 review
2 of 5 stars Reviewed 2 days ago NEW

Good price/value. But very unflexible and not customer oriented at all when it comes to support and assistance. In this case we accidentially made a booking(after a bunch of stays) for a wrong date asking the reception to switch the dates afterwards. No Chance, completely refused to help at all.. simply mentioning that with confirming the booking we agreed the... More 

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differente, Manager at Hotel Krone Unterstrass, responded to this review

Dear guest "Greetings from Hotel Krone Unterstrass" In order to provide transparant and authentic information here on this platform, I am happy to clarify the situation: - Your booking was done with an online platform and not with the hotel directly - You choose to book a NON REFUNDABLE rate, which has strict terms and conditions to which you agreed... More 

Kochi (Cochin), India
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

My cousin brother was in this hotel from yesterday with his wife and a small child. The rooms was ok and the service is also not bad. But why Iam writing this review is because the extra payment which the hotel collecting is huge. My cousins small child peed in the bed yesterday on a deep sleep and the hotel... More 

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differente, Manager at Hotel Krone Unterstrass, responded to this review

Dear Sir "Greetings from Hotel Krone Unterstrass" I am happy to explain the situation. Upon cleaning the room our Housekeeping team realised what happened, we were unfortunately not informed by the guest himself. In order to prepare the room for the next customer we had to deep clean the mattress. As a hotel you have to follow very strict hygienic... More 

Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is my third year in a row staying at Hotel Krone Unterstrass. This year was as great as the years before. Very friendly staff and top quality throughout. I really enjoyed the breakfast and I also had a great dinner in the restaurant. Thank you for this year and I hope to be back next year.

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differente, Manager at Hotel Krone Unterstrass, responded to this review

Dear guest "Greetings from Hotel Krone Unterstrass" We are happy to hear that we did extend the expected customer service the 3rd year in a row. Thank you so much for your wonderful feedback and the time you have dedicated in order to inform us about your opinion. We will definitely forward your compliments and we are very glad that... More 

Frankfurt, Germany
1 review
5 of 5 stars Reviewed 5 days ago NEW

Very clean and very well designed and equipped room. Very friendly and helpful staff. The breakfast buffet is rich in variety. It does not take long to the river Limmat or to the city center - the latter roundabout 10 to 15 minutes.

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Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I expect to stay here again. I was unfamiliar with Zurich. The major US-based chains I use were all full or at the airport. So I selected a 4-star that appeared to be rather centrally located. My only hesitation, not having a concierge per se, proved unnecessary. A welcoming email under the name of the manager ("director") was received several... More 

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Charlottesville
2 reviews
4 of 5 stars Reviewed 1 week ago

Hotel Krone is very easy to find. Take tram 14 or 11 from the main train station. There is a stop right in front of the hotel. It is easy to get Lake Zurich, the train station or Old Town from the hotel. The property is nice - it's clean and decorated in a contemporary style. Like everything in Zurich,... More 

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London, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Very comfortable and pleasant stay, i would recommend this hotel to my friends and family, and all the staff were very helpful in all section of the hotel. I would definately stay there again,i would say this hotel has something for all ages, from young to old, and everything was what i expected it to be, as this was our... More 

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usa
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The staff is nice and housekeeping is friendly. The rooms were clean but the beds were soft and uncomfortable. Room size is small. We attended the Aachen Special in August paying over $200.00 a night,.Temperatures during the day reached the mid 90's and the hotel had no air conditioning or fans (no fans in the hotel)-- very hot and difficult... More 

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