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Hotel Europe

#9 of 131 Hotels in Zurich
Certificate of Excellence
Hotel website
Dufourstrasse 4, Zurich 8008, Switzerland
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Free breakfast with your stay
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178 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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  • All months
    (178)
  • Mar-May only
    (39)
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    (47)
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    (45)
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Cambridge, MA
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I have stayed in hotels in other major European cities and this one really stands out in terms of quality, service, and value. The location cannot be beat, just steps away from Lake Zurich, the Opera House, Bellevueplatz with Globus, Migros, Sternen Grill, and Movenpick, and the Stadelhofen train station. Our room was beautiful, clean, and tastefully-remodeled complete with a... More 

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trondheim
Level Contributor
98 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This is a family run hotel, and members of the family are nearly always there. The service is just very, very good. The location, for us as operalovers, perfect. The opera is just over the street, there are lot of restaurants near by, the Zürich sea 100 meters away, a walk along the sea is highly recommended. Even Bahnhofstrasse is... More 

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Hotel Z, Manager at Hotel Europe, responded to this review

Dear enare, thank you for your feedback on TripAdvisor. We are pleased that you have enjoyed our personalized service. We have been surpised to read that you have not been satisfied with some points. During check-out we have not received any negative feedback. Our goal is to solve problems right away without any long waiting time. We would have certainly... More 

Seattle, Washington
Level Contributor
70 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I chose this hotel because the price seemed reasonable (relative to others in Zurich) and because it looked to have a more comfortable look and feel. It met our expectations and the location was great. Easy strolling distance to the lake, restaurants, sites, and shopping. The rooms were fine, except for the tiny bathrooms, but hey, who cares? The front... More 

Was this review helpful? Yes 1
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Given the price of everything in Switzerland I was pleasantly surprised by the quality and price of this hotel. Rooms were quirky, but nice and the bed quality was very good. Breakfast was included, but basic you pay extra for eggs etc. overall highly recommend.

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Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We picked Hotel Europe based on reviews and location. And we weren't disappointed! Fantastic service with very friendly and helpful staff and management. Gorgeous hotel with lake views. Very well located near the old town so perfect for exploring Zurich. The rooms were tastefully decorated and very comfortable. Highly recommended.

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Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

There is a reason why Hotel Europe rates so highly on Trip Advisor in its category and I would definitely recommend it. Zurich is quite expensive for hotels compared to many places (we're from Australia) but Hotel Europe offers great value for money. It's a lovely family run establishment which is so much better that impersonal international chain hotels. The... More 

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Greater London, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here for 2 nights while visiting Zurich. When I made the booking a month ago, I specifically requested room 10 because I loved how it looked on the website and was assured that it has been confirmed. When we arrived, we were told that room 10 was not available and we were given room 57, an adequate room... More 

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Hotel Z, Manager at Hotel Europe, responded to this review

Dear Mrstc2010, we thank you for writing your feedback on TripAdvisor. Concerning your reservation for room number 10 it was mistake on our side as a guest extended his stay in this particular room with a one day prior to your arrival notice. Hence, we have tried our best to accomodate you on the 5th floor with a nice view... More 

Baltimore, Maryland
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a very plush, extravagant hotel & if that is your desire, or if you are on an expense account, you may like it. We were not impressed with our stay June 3 & 4. To start the hotel was difficult to find as the sign on the front is very small so we ended up walking 2 blocks... More 

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Hotel Z, Manager at Hotel Europe, responded to this review

Dear SJG113, thank you for your extensive review. Concerning the pricing of our hotel I highly recommend you to book via our own hotel website europehotel(dot)ch in order to receive a better deals than anyhwere else. You will automatically save money with a reservation. Please note that the rates are based on 5 different hotels within the same region and... More 

south africa
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We typically don't like hotels - impersonal, boring etc This hotel is like no other! Truly family run, exceptional service, exquisitely furnished, divine restaurant, sumptuous rooms and attention to detail. This family and Sebastian in particular should open a hotel school because we have never experienced beauty and service at this Even. Thank you!!! Utterly wonderful!!!

Was this review helpful? Yes 1
Hotel Z, Manager at Hotel Europe, responded to this review

Dear cathwath, what an amazing feedback. We do not know how to thank you. It was a true pleasure getting to know you. If we have the chance to start a hotel school we certainly will! Please let us know when are retourning to Zurich and we would be more than happy to accomodate you. If so we kindly remind... More 

Minneapolis, Minnesota
Level Contributor
195 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 stars Reviewed 2 weeks ago

First of all, we were very impressed with the friendly and helpful staff. They really make you feel welcome and at ease. Also, we needed to have breakfast at 7:00 and it doesn't normally start until 8:00 on Sundays, but they let us go in and help ourselves an hour early. It was greatly appreciated, as many places aren't accommodating... More 

Was this review helpful? Yes
Hotel Z, Manager at Hotel Europe, responded to this review

Dear dtravelerguy, thank you very much for your comment. You have been a lovely couple. It was very nice getting to know you. Please have a look at the movie I have recommended to you. Very interesting and worth watching! As you have seen, we love direct bookers as we offer the the breakfast free of charge. Therefore, you can... More 

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