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Hotel Europe

4.0 of 5 Dufourstrasse 4, Zurich 8008, Switzerland
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Certificate of Excellence 2014
Hotel Europe
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Hotel Europe
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128 reviews from our community

Traveler rating
    81
    33
    11
    3
    0
See reviews for
14
43
13
38
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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UK
Contributor
16 reviews 16 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

What a relief - another visit and once again delighted to find the Hotel Europe is it's usual charming, lovely, wonderful, friendly and comfortable self. We've been going regularly for several years now and whilst minor cosmetic changes happen now and again the essence of the place (peace, calm, friendly and excellent service, charm) never does. We were especially delighted... More

Was this review helpful? Yes
Sebastian_Kramer, Manager at Hotel Europe, responded to this review

Dear catmacaulay, your review has been the most outstanding review we could have ever received. Thank you very much! Furthermore, we really appreciate that you always book directly through us (europehotel(dot)ch) in order to receive the breakfast free of charge. It would be a pleasure to our family to welcome you back again! Have a wonderful weekend. Kind regards, Family... More

New York City, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

The room is a bit small, but everything else- breakfast,bed comfort, and above all, service is exceptionally friendly and efficient. Highly recommended! Also close to the opera, the tonhalle, and excellent restaurants within 1 minute walk.

Was this review helpful? Yes
Sebastian_Kramer, Manager at Hotel Europe, responded to this review

Dear Emanuel A., thank you for highly recommending our family operated hotel. Please book next time directly via our hotel website europehotel(dot)ch in order to receive the breakfast free of charge. For your next stay I would recommend to book a Superior category for more comfort. By the way we are offering a special promotion on facebook for the month... More

London, England, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Beautifully and individually decorated, I absolutely loved this hotel! It is perfectly located for the Opera House and main sites; it is close to the water which is a joy to be near. The hotel team were wonderfully polite, incredibly attentive and warm in their service. Breakfast was delivered to my room (although you can eat in the restaurant) -... More

Was this review helpful? Yes
Sebastian_Kramer, Manager at Hotel Europe, responded to this review

Dear Bridget W., wonderful words you have mentioned. Thank you very much! It would be great to welcome you back again and please remember to book directly via our website europehotel(dot)com in order to receive the breakfast free of charge. As we have mentioned at the hotel this cannot be retrieved from booking(dot)com nor Expedia. Have a wonderful weekend. Kind... More

New York City, New York
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Hotel Europe is a true gem--a charming "European" hotel in the heard of historic Zurich. Rooms had character and were clean with recently renovated bathrooms. Location was impossible to beat just minutes from the train station and the heart of historic Zurich. Staff was very nice and there was a lovely bar right in the lobby. My wife and... More

Was this review helpful? Yes
Sebastian_Kramer, Manager at Hotel Europe, responded to this review

Dear M8248, thank you for strongly recommending our family operated boutique hotel. Your words truely mean a lot to us! Just a little information on the side, if you next time directly through our website europehotel(dot)ch you will receive the braekfast free of charge. This is not the case if you book through booking(dot)com nor Expedia or any other travel... More

Copenhagen, Denmark
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 11, 2014 via mobile

The reception,the staff and the rooms are quite exceptional regarding atmosphere and kindness. Caring for everyone. One feels at home! And all is a sort of English way perfect. Location behind one of the best operas in the world doesn't count down!!!

Was this review helpful? Yes
Sebastian_Kramer, Manager at Hotel Europe, responded to this review

Dear Michala G, you are indeed a wonderful person! Thank you very much for all your beautiful words. We are looking forward welcoming you back again with your sister. Kind regards, Family Kramer and the Hotel Europe Team More

Essen, Germany
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 10, 2014

I had a clean and very small roome (single classic bedroom) which I would avoid if I stay here again and book the next higher category. The hotel is well located, the internet works well, the staff is nice. Continental breakfast consists of one croissant, coffee butter and jam; an extra cup of tea was charged at chf 4.80; The... More

Was this review helpful? Yes
Sebastian_Kramer, Manager at Hotel Europe, responded to this review

Dear nododamore, thank you for mentioning all aspects you have noticed at our hotel. I can certainly offer you to book next time directly through our hotel website europhotel.ch in order to receive the breakfast free of charge. If you book through any other website you will be automatically charged for your breakfast expenses. We are looking forward welcoming you... More

Rahway, New Jersey
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed October 4, 2014

I always try to be fare and i had a conversation with the manager of this hotel I dont see how it could be improved.Its an old building rooms are small ,elevator small and bathroom made me scream i commited no crime to be in jail! I tried to get a room elsewhere impossible on short notice and I had... More

Was this review helpful? Yes 1
Sebastian_Kramer, Manager at Hotel Europe, responded to this review

Dear leramd30, firstly thank you for sharing your thoughts about our hotel. We apologies that you have not received the expected product. We try our best to promote the hotel on the internet as real as we can. In order to find a solution I would be delighted if you could personally write me an email to sales@europehotel.ch. I am... More

Mumbai
Top Contributor
80 reviews 80 reviews
42 hotel reviews
365 helpful votes 365 helpful votes
4 of 5 stars Reviewed October 4, 2014

This is a compact hotel with some heritage features but very high tariffs. It is located close to the popular landmark Opera House and walking distance to the lake. Given the small reception and a odd elevator, the rooms and bathrooms were surprisingly spacious with an old world feel to them. I had the room at the top floor with... More

Was this review helpful? Yes 2
Sebastian_Kramer, Manager at Hotel Europe, responded to this review

Dear deepz78, thank you for your extensive review and time you have spend for compiling the comments. As you have mentioned we are a heritage hotel and are limited to change certain factors such as the small elevator due to building protection laws. Overall, we are pleased to hear the positive feedback from all parts of our hotel. If you... More

Hong Kong, China
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 4, 2014

the hotel Europe is not a bad place to stay. Staff efficient. room clean, wifi works, great location etc. We had a double room with a small balcony, lots of charm. The point is why stay in Zurich at all when the rest of Switzerland is so nice.

Was this review helpful? Yes
Sebastian_Kramer, Manager at Hotel Europe, responded to this review

Dear tonycoxhk, it is sad to hear that Zurich wasn't left in a good memory to you but we are glad to read that our hotel experience was positive. Switzerland offers a variety of opportunities and it is depending on your preferences what you would favour and choose. I can certainly give you lots of recommendations for Switzerland overall based... More

Woodend, Australia
Senior Contributor
48 reviews 48 reviews
30 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed October 3, 2014

Lovely looking hotel close to Opera House and lake. Very old building. Room was a reasonable size for Europe with good storage. Tiny balcony and very small bathroom but clever design with sliding door. Bed comfortable but could do with a fan in the room. I would hate to stay here on a really hot day with no air conditioning.... More

Was this review helpful? Yes
Sebastian_Kramer, Manager at Hotel Europe, responded to this review

Dear ceecee018, thank you for your feedback and the positive rating. We apologies for the inconvenience with the air cooling system in our hotel which is working but the settings in your room must have been turned in the wrong direction. We are very pleased that a travel agent with personal experience has given our family operated hotel such a... More

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Additional Information about Hotel Europe

Address: Dufourstrasse 4, Zurich 8008, Switzerland
Phone Number:
Location: Switzerland > Canton of Zurich > Zurich > Seefeld
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Europe 4*
Number of rooms: 39
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Also Known As:
Europe Hotel zürich

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