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Hotel Europe

4.0 of 5 Dufourstrasse 4, Zurich 8008, Switzerland
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Free breakfast with your stay
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Certificate of Excellence 2014
Hotel Europe
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Hotel Europe
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122 reviews from our community

Traveler rating
    76
    32
    11
    3
    0
See reviews for
14
39
12
37
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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  • All months
    (122)
  • Mar-May only
    (19)
  • Jun-Aug only
    (32)
  • Sep-Nov only
    (39)
  • Dec-Feb only
    (32)
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Copenhagen, Denmark
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

The reception,the staff and the rooms are quite exceptional regarding atmosphere and kindness. Caring for everyone. One feels at home! And all is a sort of English way perfect. Location behind one of the best operas in the world doesn't count down!!!

Was this review helpful? Yes
Sebastian_Kramer, Manager at Hotel Europe, responded to this review

Dear Michala G, you are indeed a wonderful person! Thank you very much for all your beautiful words. We are looking forward welcoming you back again with your sister. Kind regards, Family Kramer and the Hotel Europe Team More

Essen, Germany
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I had a clean and very small roome (single classic bedroom) which I would avoid if I stay here again and book the next higher category. The hotel is well located, the internet works well, the staff is nice. Continental breakfast consists of one croissant, coffee butter and jam; an extra cup of tea was charged at chf 4.80; The... More

Was this review helpful? Yes
Sebastian_Kramer, Manager at Hotel Europe, responded to this review

Dear nododamore, thank you for mentioning all aspects you have noticed at our hotel. I can certainly offer you to book next time directly through our hotel website europhotel.ch in order to receive the breakfast free of charge. If you book through any other website you will be automatically charged for your breakfast expenses. We are looking forward welcoming you... More

Rahway, New Jersey
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I always try to be fare and i had a conversation with the manager of this hotel I dont see how it could be improved.Its an old building rooms are small ,elevator small and bathroom made me scream i commited no crime to be in jail! I tried to get a room elsewhere impossible on short notice and I had... More

Was this review helpful? Yes 1
Sebastian_Kramer, Manager at Hotel Europe, responded to this review

Dear leramd30, firstly thank you for sharing your thoughts about our hotel. We apologies that you have not received the expected product. We try our best to promote the hotel on the internet as real as we can. In order to find a solution I would be delighted if you could personally write me an email to sales@europehotel.ch. I am... More

Mumbai
Top Contributor
80 reviews 80 reviews
42 hotel reviews
362 helpful votes 362 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a compact hotel with some heritage features but very high tariffs. It is located close to the popular landmark Opera House and walking distance to the lake. Given the small reception and a odd elevator, the rooms and bathrooms were surprisingly spacious with an old world feel to them. I had the room at the top floor with... More

Was this review helpful? Yes 2
Sebastian_Kramer, Manager at Hotel Europe, responded to this review

Dear deepz78, thank you for your extensive review and time you have spend for compiling the comments. As you have mentioned we are a heritage hotel and are limited to change certain factors such as the small elevator due to building protection laws. Overall, we are pleased to hear the positive feedback from all parts of our hotel. If you... More

Hong Kong, China
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

the hotel Europe is not a bad place to stay. Staff efficient. room clean, wifi works, great location etc. We had a double room with a small balcony, lots of charm. The point is why stay in Zurich at all when the rest of Switzerland is so nice.

Was this review helpful? Yes
Sebastian_Kramer, Manager at Hotel Europe, responded to this review

Dear tonycoxhk, it is sad to hear that Zurich wasn't left in a good memory to you but we are glad to read that our hotel experience was positive. Switzerland offers a variety of opportunities and it is depending on your preferences what you would favour and choose. I can certainly give you lots of recommendations for Switzerland overall based... More

Woodend, Australia
Senior Contributor
48 reviews 48 reviews
30 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Lovely looking hotel close to Opera House and lake. Very old building. Room was a reasonable size for Europe with good storage. Tiny balcony and very small bathroom but clever design with sliding door. Bed comfortable but could do with a fan in the room. I would hate to stay here on a really hot day with no air conditioning.... More

Was this review helpful? Yes
Sebastian_Kramer, Manager at Hotel Europe, responded to this review

Dear ceecee018, thank you for your feedback and the positive rating. We apologies for the inconvenience with the air cooling system in our hotel which is working but the settings in your room must have been turned in the wrong direction. We are very pleased that a travel agent with personal experience has given our family operated hotel such a... More

Mooloolaba, Australia
Contributor
13 reviews 13 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I just had 3 nights in the Hotel. Beautiful bright room with plenty of natural light,. very unusual for a hotel room. On more than a couple of occasion the staff when out of there way to help make out stay more enjoyable. We were so grateful, we felt we had to write a review for them,... More

Was this review helpful? Yes
Sebastian_Kramer, Manager at Hotel Europe, responded to this review

Dear redwine1234, thank you for your very personal review. Your words mean a lot to us! We have just now released our new website where you are able to book the breakfast free of charge. This is not possible if you book through booking(dot)com nor Expedia. Hence, it would be wonderful to see you soon again with a book through... More

Cumbria
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My room was just a single but was roomy and very comfortable. Staff very welcoming and helpful. Great location near Opera house and easy to get to by train from airport. Would stay again without hesitation.

Was this review helpful? Yes
Sebastian_Kramer, Manager at Hotel Europe, responded to this review

Dear LakesMarion, thank you taking your time to write your very positive review. It is nice to hear that you have enjoyed our hotel and service. As we have mentioned at the check-in it would be great if you book directly through our hotel webiste in order to receive the breakfast buffet free of charge. We are looking forward welcoming... More

York, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Hotel Europe has wonderful friendly staff, beautiful rooms and a touch of elegance. As we sat in the dining room with a glass of champagne, my friends and I were transported back to the world of the 1920's. The staff were more than helpful and very pleasant. I will definitely be returning next year.

Was this review helpful? Yes
Sebastian_Kramer, Manager at Hotel Europe, responded to this review

Dear Devonport28, thank you for your wonderful review. The pleasure has been on our side to accomodate you at our hotel. Thank you as well for booking directly through our hotel website in order to receive the breakfast free of charge. We are already looking forward welcoming you next year again. Kind regards, Family Kramer and the Hotel Europe Team More

Dallas
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Best part of our stay at Hotel Europe was the staff and service. Breakfast was included with direct booking. Our special request for non-dairy milk was well received and we were provided with soy milk. Breakfast was minimal compared to others we had experienced throughout Switzerland. Staff was friendly and happy to help and accommodate request. The hotel does not... More

Was this review helpful? Yes
Sebastian_Kramer, Manager at Hotel Europe, responded to this review

Dear Diana L, thank you for compiling your review and feedback. We have tried our outmost to make your stay as comfortable as possible and accomodating your special wishes. Unfortunately, we have not received any complaint on your side concerning any noise, which I have read in your review. I am 100% certain that we could have fixed that problem... More

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Additional Information about Hotel Europe

Address: Dufourstrasse 4, Zurich 8008, Switzerland
Phone Number:
Location: Switzerland > Canton of Zurich > Zurich > Seefeld
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Europe 4*
Number of rooms: 39
Reservation Options:
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Also Known As:
Europe Hotel zürich

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