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All 123 Zurich hotels

Sheraton Zurich Neues Schloss Hotel

4.0 of 5 Hotel   |   Stockerstrasse 17, Zurich 8002, Switzerland
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Sheraton Zurich Neues Schloss Hotel
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Ranked #41 of 123 hotels in Zurich
A recent review
5 of 5 stars reviewed 3 days ago
s964268 Jeddah, Saudi Arabia
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241 people have reviewed this hotel

Traveler rating
    77
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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Jeddah, Saudi Arabia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

This experience started as a continued business trip in Zurich and turned into a great holiday. This was my first time coming here. It is certainly a beautiful city full of amazing shops ( Brand Name), the best test of chocolate continued after leaving Geneva to Zurich.

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Lisbon, Lisboa, Portugal
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

You expect Sheraton to give you a good service. You expect Swiss organization to make everything go smoothly. And this hotel confirms your expectations! I stayed here for the Zurich Marathon in April and the following are the strong points that make me recommend this hotel: 1. It is very well located, 2 minutes from Zurich Lake, not much more... More

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Pieter-van-Beugen, Manager at Sheraton Zurich Neues Schloss Hotel, responded to this review

Dear Miguel M, thank you very much for taking the time to write such a detailed review after staying with us. It is great to hear that you had a great stay in Zurich and that we at the Sheraton Zurich Neues Schloss Hotel were able to fullfil your expectations. Please be assured that I`ll share your nice comments about... More

Atlanta, Ga
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Short walk from the action, but close to the lake promenade, which is what I wanted. Rooms are on the smallish side as to be expected in Europe, but nice. Excellent service, especially for Starwood status. I was very pleased and will stay again.

Was this review helpful? Yes 1
Pieter-van-Beugen, Manager at Sheraton Zurich Neues Schloss Hotel, responded to this review

Dear B M, thankn you very much for your comments on TripAdvisor. It is great to hear that you enjoyed your stay with us and I hope to welcome you back to beautifull Zurich and the Sheraton Zurich Neues Schloss Hotel at some time in the near future. All the best, Pieter van Beugen Hotel Manager More

Vienna, Austria
Contributor
20 reviews 20 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I stayed in this hotel for the better part of 2013 during a project in Zurich. Apart from the fact that Zurich has quite ridiculous hotel prices and in any other city you'd stay in a 5star place for this rate, this hotel makes the most out of it. So look beyond the fact that the rooms are quite small... More

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Pieter-van-Beugen, Manager at Sheraton Zurich Neues Schloss Hotel, responded to this review

Dear Paul F, thank you very much for taking the time to review your experiences made at our hotel. I agree with you that hotel prices in the whole Zurich area are high compared to the prices in main cities in the countries surrounding us. Therefor it is great to hear that our staff was able to show what the... More

Abu Dhabi, United Arab Emirates
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We chose the Sheraton Neues Schloss because of its location just a few walking minutes from the Zurich lake. We did not expect anything spectacular due to the size of the hotel but were very positively surprised. The reception staff was attentive and friendly, check -in only took a few minutes. We had quite a few extra wishes which were... More

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Boston, Massachusetts
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Pros: -Ok location, not amazing right in the middle of things but also not too far away -Check-in staff were very courteous, educated, made our check-in process and requests smooth - good facilities, overall clean and harmonic feeling Cons: -Size of our room was certainly limited. We understand space comes at a cost in zurich, but the "bath" was really... More

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Pieter-van-Beugen, Manager at Sheraton Zurich Neues Schloss Hotel, responded to this review

Dear Robert M., thank you very much for taking the time to write down your comments regarding your stay at the Sheraton Zurich Neues Schloss Hotel. It is always good to hear what we do well and good to know what we should approve on. Your comments help us improving our guests experiences. I hope to welcome you back to... More

Dallas, TX
Contributor
13 reviews 13 reviews
13 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I've just completed my second stay at this well-kept secret. The Sheraton Neues Schloss is neither big, nor flashy nor busy. It's NOT one of those places that people go-to in order to see or be seen, and it lacks the pretentiousness of many of its 5-star neighbors (it also lacks the attitude and "gimme a break cutesiness" of Starwood's... More

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Pieter-van-Beugen, Manager at Sheraton Zurich Neues Schloss Hotel, responded to this review

Dear Fatteta, thank you so much for your great review on TripAdvisor! Please be assured that I´ll share your kind words with the staff as this is exactly how we want them to be, being there for our guests and make sure that our guests are well looked after. I hope to welcome you back to the Sheraton Zurich Hotel... More

Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 10, 2014

I stayed at this property for two nights. I chose it because Sheraton hotels usually have some minimum standards. The customer service was good. Although I had booked two different reservations (a classic room and an executive room), I was allowed to stay in the executive room both nights. The front desk people were friendly and willing to help out.... More

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Tampa, Florida, United States
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 7, 2014

Enjoyed 3 nights on business at this hotel. I loved the location - very close walk to the lake, cafes, the Bahnhoff Station, etc. The staff was so friendly. I arrived very early in the morning after my overnight flight and they greeted me by name and got me to my room straight away. The rooms are pretty good for... More

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San Francisco, California
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 24, 2014

Over the years of my travel one hotel stood out as a place I wanted to go, feel comfortable and relax while doing my business. Although this place is a Sheraton, Starwood kept it like a small boutique hotel when they bought the Neus Schloss Zurich. In Switzerland this was a luxurious retreat. However, sadly I have found detrimental changes... More

Was this review helpful? Yes 1
Pieter-van-Beugen, Manager at Sheraton Zurich Neues Schloss Hotel, responded to this review

Dear Sam S Thank you very much for taking time to give us your feedback through Tripadvisor. Your detailed comments will be shared definitely with the management and the team, accordingly. However, it would be great, if you get in touch with our Hotel Manager via phone +41 44 286 94 00 so we can have a better understanding on... More

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Additional Information about Sheraton Zurich Neues Schloss Hotel

Address: Stockerstrasse 17, Zurich 8002, Switzerland
Location: Switzerland > Zurich
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Sheraton Zurich Neues Schloss Hotel 4*
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Also Known As:
Sheraton zürich
Sheraton Zurich
zürich Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#24 Luxury Hotel in Zurich #36 Romantic Hotel in Zurich #43 Business Hotel in Zurich
Hotel Class
Official Description (provided by the hotel)
The Sheraton Zurich Neues Schloss Hotel is idyllically situated in the heart of Zurich. With its 60 rooms and suites the boutique hotel offers the perfect ambiance for a sightseeing weekend in the lively metropolis. Only a few steps from the Opera, the famous Bahnhofstrasse or the Old town, the Hotel is a place of wellbeing and calm. ... more   less 
Number of rooms
60

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