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Sheraton Zurich Neues Schloss Hotel

Stockerstrasse 17, Zurich 8002, Switzerland
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1 room 1 guest
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Sheraton Zurich Neues Schloss Hotel
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330 Reviews from our TripAdvisor Community

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    139
    64
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cleveland, Ohio
Level Contributor
92 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The Zurich Neues Schloss Hotel is a great spot. Walking distance from the waterfront, all of the landmark churches and the old town Zurich areas and parks. It's only 100 meters from the lake! The rooms are extremely nice and the junior suites have wonderful balconies that wrap around the side of the building. The attached restaurant has very good... More 

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Montreal, Canada
Level Contributor
35 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed on points but thought this was a great place to stay in a quiet area that is nonetheless close to sights, lake, and shops. We had a nice room on fourth floor with a balcony. Lovely to sit out after a day of sight seeing. The breakfast buffet was very nice. We ate dinner one evening outside and... More 

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Geneva, Switzerland
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed one night in a junior suite in Aug 2015. The room was great, bed, bedding and pillows all very comfortable, nice facilities. The suite was worth the small extra stub we had to pay on Booking.com. However, wifi, which is free in the overwhelming majority of 4 star hotels worldwide was not, but rather very expensive. The food... More 

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New York City, New York
Level Contributor
60 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A smaller hotel in a great location, with good service. Down the block from the lake, and a few block walk over to Fraumunster and shopping. We had adjoining rooms with our kids. Very clean and comfortable beds, with plenty of closet space and large windows. The breakfast was served in the restaurant, offering a large selection of cereals, yogurt,... More 

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Apollo Bay, Victoria, Australia
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Beautiful but perfect small hotel. Stayed here one night on 25/07, booked through Stanwood spg. Great reception people, so friendly. Restaurant people friendly and food very good. The bar we found to be good, while waiting for our ride to the airport staff were excellent. Hard to fault this hotel.

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Pieter-van-Beugen, Manager at Sheraton Zurich Neues Schloss Hotel, responded to this review

Dear Liz B, thank you for your review on TripAdvisor! Great to hear that you enjoyed your stay with us. Be assured that I share your comments with my team. Thank you for staying with us and I hope to welcome you back to the Sheraton Zurich Neues Schloss Hotel if you ever stay in Zurich again. Warm regards, Pieter... More 

Houston, Texas, USA
Level Contributor
37 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is in the business district and very close to train station and any trams you need to get to. Staff was amazingly helpful guiding us to sightseeing locations, restaurants, convenience stores. They held our luggage before and after the trip and made everything a breeze to get around in. And, their coffee in the hotel cafe is to... More 

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Pieter-van-Beugen, Manager at Sheraton Zurich Neues Schloss Hotel, responded to this review

Dear Tracy_ANTCC, thank you very much for taking the time to review your stay with us on TripAdvisor. It is great to hear that you had a good time visiting Zurich while staying with us. On behalf of the whole team I would like to thank you for your kind words and we hope to welcome you back at some... More 

North Haven, Australia
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 24, 2015

Beds were great and comfy. Room service pricey, but then so is just about everything in Zurich. Room size was fine for two female travellers that have lots of baggage and clothing. Shower pressure was low, but the temperature control was good. Breakfast was great and given that it was included in the room price, even better !

Was this review helpful? Yes 1
Pieter-van-Beugen, Manager at Sheraton Zurich Neues Schloss Hotel, responded to this review

Dear TRUDS6, thank you for your review on TripAdvisor. It is great to read that you enjoyed your stay and you had a good night sleep. On behalf of the whole team I thank you for staying with us and we hope to welcome you back if you ever visit Zurich again. Warm regards from Switzerland, Pieter van Beugen Hotel... More 

Chicago, Illinois
Level Contributor
55 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed July 15, 2015

During our cab ride to the hotel my wife and were saying little prayers please let this hotel have air conditioning, please please(it was 38 centigrade almost 100 Fahrenheit). When we arrived at the hotel we were somewhat surprised by how small it is for a Sheraton our prayers were answered - air conditioning! The second thing we noticed was... More 

Was this review helpful? Yes 3
Phoenix, Arizona
Level Contributor
50 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 14, 2015

This hotel is located very close to the train station (5 minute walk and very close to the tram stops. It was the perfect hotel for our Zurich vacation. The hotel is located on a quiet street but is very close to all of the action. The staff was friendly and attentive. We received a room upgrade The room was... More 

Was this review helpful? Yes 1
melbourne
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed July 14, 2015

Rooms are very small but clean. You only get basic complimentary items in comparison to other hotels. Biggest flaw was no WiFi in room.... They charge 19-20 euros for WiFi per day... 40 euros for breakfast. Its a bit steep. Go to the local bakeries and pay 1/4 of the price. The hotel is based in a good location and... More 

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Pieter-van-Beugen, Manager at Sheraton Zurich Neues Schloss Hotel, responded to this review

Dear ndio, thank you for your review on TripAdvisor. I see your point about the Wifi. We do include the Wifi for our SPG guests booking over our internal channels. This might be an option for future Starwood bookings as we have a best rate guarantee on our own booking channels as well. Furthermore we offer free Wifi in all... More 

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