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All 122 Zurich hotels

Sheraton Zurich Neues Schloss Hotel

4.0 of 5 Hotel   |   Stockerstrasse 17, Zurich 8002, Switzerland
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Sheraton Zurich Neues Schloss Hotel
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Ranked #44 of 122 Hotels in Zurich
A recent review
3 of 5 stars reviewed 1 week ago
Msdacko
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263 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
38 reviews 38 reviews
18 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Service was great here. The staff upgraded me to the next level room which included a nice private terrace. I didn't really use it that much because it had an interior view of the courtyard area which most of your views are people looking at you from the building across the way so privacy is not really all there -... More

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Pieter-van-Beugen, Manager at Sheraton Zurich Neues Schloss Hotel, responded to this review

Dear Msdacko, thank you very much for your detailed review on TripAdvisor. It is good to hear that you liked the service, the room and the great location of the hotel. For us it would be a honour to welcome you back to the Sheraton Zurich Neues Schloss Hotel sometime in the future. warm regards, Pieter van Beugen Hotel Manager More

Berwyn, PA
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I had my 5th + stay at ther Sheraton this week - - very nice quiet location close to the lake. The rooms are well maintained, somewhat small, but very clean and efficient. In some rooms the showers are quite small - - I give them credit for the use of space. This hotel does not offer the larger hotel... More

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Pieter-van-Beugen, Manager at Sheraton Zurich Neues Schloss Hotel, responded to this review

Dear David R, thank you very much for staying at the Sheraton Zurich Neues Schloss Hotel and for your TripAdvisor review after your stay. It is good to hear that you had a comfortable stay and I really appreciate your honest comments in your review. Looking forward to welcome you back to Zurich! Pieter van Beugen Hotel Manager More

Belgium
1 review
5 of 5 stars Reviewed 1 week ago

Good hotel for a weekend trip! close to the old town, close to the lake, convenient rooms and a friendly staff. Unfortunately no gym. Prices are high but normal for Switzerland. It is worth it spending some extra money on a higher category room as they are really more comfortable.

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sudbury,ma
Top Contributor
72 reviews 72 reviews
17 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Don't get me wrong... except for the worn carpet, Movenpick Ice cream vending machine at the front desk and absolutely no one to help with luggage ( no doorman, bellman etc) this is your average Sheraton. Rooms clean, smallish, well equipped with Nespresso machine, nice bath toiletries, plenty of towels etc. Not too far from the lake, in a former... More

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Pieter-van-Beugen, Manager at Sheraton Zurich Neues Schloss Hotel, responded to this review

Dear RonnieK K, first of all we would like to thank you for sharing your experiences with us on TripAdvisor. The satisfaction of our guests is very important to us and your comments help us improving our services. Therefor please be assured that we take your comments, positive and negative, very seriously, that we learn from them, work on them... More

London, United Kingdom
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Although genuinely a nice and practical hotel, suitable in all the services it provides, really shouldn't be a Sheraton considering the price... (Although the food is very Sheraton) Best part of this hotel is its location! Right off the lake, and across from the very luxurious and even more expensive Park Hyatt.

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Miami, Florida
Senior Contributor
37 reviews 37 reviews
19 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is very convenient and very well located. It is not a luxurious hotel, but it is very comfortable and the staff is very efficient and helpful. Overall my experience was very good and I would certainly return.

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Pieter-van-Beugen, Manager at Sheraton Zurich Neues Schloss Hotel, responded to this review

Dear Alejandro Z., first of all I would like to thank you for sharing your experiences with us on TripAdvisor. The satisfaction of our guests is very important to us and we are pleased to hear that we were able to satisfy your wishes and needs. It would be great to welcome you back to Zurich and especially to the... More

Dublin
Contributor
18 reviews 18 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I stayed here for one night on a business trip to Zurich and only booked the morning before I travelled. Understanding that hotels in Zurich aren't cheap I still expected a far higher standard of hotel than I experienced, especially from a Sheraton. The staff were very helpful (although it was very late when I was checking in and the... More

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Pieter-van-Beugen, Manager at Sheraton Zurich Neues Schloss Hotel, responded to this review

Dear FTJ_Mackey, thank you very much for taking the time to review your stay at the Sheraton Zurich Neues Schloss Hotel. It is your feedback which helps us improving our services continuously. I`m very sorry to hear that you were not satisfied with your stay with us. For the convenience of our guests we offer different rates, rates with room... More

Los Angeles, California
Top Contributor
146 reviews 146 reviews
40 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed September 16, 2014

We stayed here a few nights before our Uniworld Rhine River cruise. A friend of ours lives in Zurich and was our tour guide so it was very easy to get around the city on the trains. The Sheraton was close to a train stop and close to the water. Our room was nice with a big balcony, very clean... More

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Singapore
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 6, 2014

We choose this hotel because we are through Starwood recommendation. I must say that I had make the right choice. Service is impeccable and the front office ladies are very helpful and friendly. We told them that this is our first trip to Zurich and we need information to go to the tourist terminal. They explain to us patiently although... More

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Pieter-van-Beugen, Manager at Sheraton Zurich Neues Schloss Hotel, responded to this review

Dear Lyn Lyn PEH, thank you very much for reviewing your stay with us on TripAdvisor and thank you for your kind words about the hotel. It is great to hear that you enjoyed your stay with us and please be assured that I will forward your comments to Jasmin and Anina at the Front Desk. All the best from... More

London, United Kingdom
Top Contributor
69 reviews 69 reviews
62 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed September 6, 2014

Usually I stay at the Park Hyatt in Zurich, but this time I had to travel on a very short notice, and my Assistant booked a room at this Sheraton, which from a location point of view is exactly the same compared wiht the Hyatt, what is key for me, because is just some minutes walking from my office there.... More

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Additional Information about Sheraton Zurich Neues Schloss Hotel

Address: Stockerstrasse 17, Zurich 8002, Switzerland
Location: Switzerland > Canton of Zurich > Zurich
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Zurich Neues Schloss Hotel 4*
Number of rooms: 60
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Also Known As:
Sheraton zürich
Sheraton Zurich
zürich Sheraton

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