We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Zurich Neues Schloss Hotel

4.0 of 5 Stockerstrasse 17, Zurich 8002, Switzerland
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Sheraton Zurich Neues Schloss Hotel
Professional photos View all
Browse nearby
Sheraton Zurich Neues Schloss Hotel
Write a Review

281 reviews from our community

Traveler rating
    89
    120
    56
    10
    6
See reviews for
37
95
26
87
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (281)
  • Mar-May only
    (61)
  • Jun-Aug only
    (69)
  • Sep-Nov only
    (94)
  • Dec-Feb only
    (57)
All months
Dubai, United Arab Emirates
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars NEW

This was my second stay at the hotel, I have tried a lot of hotels in Zurich. I really find the rooms perfect. First time I stayed in a stadard room and this time I stayed in jr. suite. Quiet rooms. I have not tried the restaurant but the bar is nice. Great staff.

Was this review helpful? Yes
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Been travelling to Zurich for years... 90% of the times for Business Travels... and today I've found this hotel... near the lake, top service, small but cosy rooms, top quality on everything... and I just loved it... this will my place to stay when I need my small business travel to lovely Zurich

Was this review helpful? Yes 2
Pieter-van-Beugen, Manager at Sheraton Zurich Neues Schloss Hotel, responded to this review

Dear Luis G, thank you very much for sharing your experience with us on TripAdvisor. It is great to hear that you enjoyed your stay with us and we look forward to welcome you again at the Sheraton Zurich Neues Schloss Hotel in the near future. Warm regards, Pieter van Beugen Hotel Manager More 

Chicago, Illinois
Contributor
16 reviews 16 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed January 10, 2015

The hotel itself isn't very remarkable. The staff is courteous and polite and the restaurant is ok. We stayed here when we had a stop-over in Zurich for Christmas day so there weren't a ton of things open however you can walk to most tourist attractions very quickly. We walked down to the lake which was only about 5mins away... More 

Was this review helpful? Yes 2
Pieter-van-Beugen, Manager at Sheraton Zurich Neues Schloss Hotel, responded to this review

Dear ghoshrh, thank you very much for reviewing your stay with us on TripAdvisor. Your feedback helps us getting better in what we do. It is good to hear that you enjoyed Zurich and the perfect location of the hotel in the city. On behalf of the whole team I hope to welcome you back to Zurich and the Sheraton... More 

Abu Dhabi, United Arab Emirates
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 2, 2015

We arrived early coming from Salzburg and the staff was super friendly and allowed us to check in. Rooms were very modern and trendy. Location was great. The staff was very helpful in recommending local attractions and resteraunts. Cannot say enough about such a wonderful staff....Thanks for the wonderful stay....Highly recommended.....

Was this review helpful? Yes 1
Pieter-van-Beugen, Manager at Sheraton Zurich Neues Schloss Hotel, responded to this review

Dear John A, thank you very much for your review on TripAdvisor. It is great to hear that you enjoyed your stay with us. As the manager of the hotel it is especially nice to hear that the staff made the real difference. On behalf of the whole team I would like to thank you for your kind words and... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 16, 2014

My wife, son and I just returned from a Zurich where we stayed at the Sheraton Zurich for three nights. I cannot say enough good things about the Front Office staff in terms of service. We have stayed in hotels all over the world, and this hotel's staff is truly among the very best. They are helpful, professional, and go... More 

Was this review helpful? Yes
Pieter-van-Beugen, Manager at Sheraton Zurich Neues Schloss Hotel, responded to this review

Dear Erik B,, first of all we would like to thank you for sharing your experiences with us on TripAdvisor. The satisfaction of our guests is very important to us and we are pleased to hear that we were able to satisfy your wishes and needs. Please be assured that your comments will be shared with all the staff. It... More 

Toronto
Top Contributor
104 reviews 104 reviews
71 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed December 8, 2014

Medium sized hotel near the lake in a neighbourhood of international hotels. An easy walk to high end shops and the old town. Also to Bahnhof Enge. Small room but with every amenity tucked in. Pleasant lobby and nice restaurant. Charge for wifi.

Was this review helpful? Yes
Pieter-van-Beugen, Manager at Sheraton Zurich Neues Schloss Hotel, responded to this review

Dear capegirardeau, first of all we would like to thank you for sharing your experiences with us on TripAdvisor. The satisfaction of our guests is very important to us and we are pleased to hear that we were able to satisfy most of your wishes and needs. I understand your point regarding the Wifi and please be informed that the... More 

London, United Kingdom
Senior Contributor
38 reviews 38 reviews
37 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed November 30, 2014

Staying for one night in this Sheraton hotel, it was reasonably priced for Zurich and it had everything that was required in the room (coffee, tea, comfy bed, etc.). Plus it was in a good location in the centre of Zurich, with some nice restaurants and bars just around the corner. I would say that the room is slightly small,... More 

Was this review helpful? Yes
Warsaw, Poland
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 27, 2014

I "lived" at this hotel for almost 6 months in 2013, travelling every week in and out. This is a typical business traveller sort of place, where everything is made with your efficiency in mind, much more than with the sense of providing you with a cozy ambiance and family atmosphere. So, this is not a holiday retreat option (in... More 

Was this review helpful? Yes
Pieter-van-Beugen, Manager at Sheraton Zurich Neues Schloss Hotel, responded to this review

Dear matowi, thank you very much for taking the time to write a review about the hotel on TripAdvisor. it is great to read a review from a guest who stayed at the hotel so many times and gathered a lot of experiences with us. If business ever brings you back to Zurich it would be graet to welcome you... More 

Vila Velha, ES
Top Contributor
50 reviews 50 reviews
18 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed November 19, 2014

This hotel is so good. Have a great location, very close to the main sights of the city, you can do everything by foot. The room isn't big, but have a great size, is new, clean, have a good and luxury design. The employees are very kind. The wifi free is only at the social area. At the hotel entrance... More 

Was this review helpful? Yes
Contributor
14 reviews 14 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 16, 2014

In Zurich for a conference. This was a conference recommended hotel. Overall quite happy: good sized room (can be an issue in Europe); friendly helpful staff; excellent breakfast with wonderful espresso drinks; very good location near the Lake. I had recent surgery so needed a Gym for my rehab. But no Gym in a Sheraton hotel - not good enough.... More 

Was this review helpful? Yes
Pieter-van-Beugen, Manager at Sheraton Zurich Neues Schloss Hotel, responded to this review

Dear BluesRule_GoBlues, first of all I would like to thank you for taking the time to share your experiences with us. I`m very sorry to hear that you were not satisfied with the gym option offered by the hotel. As our spaces are limited it isn`t possible for us to have a gym on property. Therefor we have this agreement... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Sheraton Zurich Neues Schloss Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Zurich Neues Schloss Hotel

Address: Stockerstrasse 17, Zurich 8002, Switzerland
Location: Switzerland > Canton of Zurich > Zurich
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Zurich Neues Schloss Hotel 4*
Number of rooms: 60
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotels.com, Cheap Tickets, Despegar.com, Hotwire, Priceline, Travelocity, Odigeo and Tingo so you can book your Sheraton Zurich Neues Schloss Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton zürich
Sheraton Zurich
zürich Sheraton
Hotel Style:
#27 Luxury Hotel in Zurich
#38 Romantic Hotel in Zurich
#41 Family Hotel in Zurich
#52 Business Hotel in Zurich

69 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (64)
Viewed
Room/suite (14)
Viewed
Bathroom (8)
Viewed
Hotel & grounds (8)
Viewed
Dining (4)
Viewed
Other (30)

Management photos: Courtesy of the property manager

Viewed
All management photos (5)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (2)
Hotels you might also like...
Check In Check Out
Price Your Stay