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Sheraton Zurich Neues Schloss Hotel

Stockerstrasse 17, Zurich 8002, Switzerland
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Sheraton Zurich Neues Schloss Hotel
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333 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Abu Dhabi, United Arab Emirates
Level Contributor
76 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed yesterday NEW

I usually stay at another, smaller boutique hotel in Zurich, but was here for several nights for a business event, & as other reviewers have indicated, found it quite good - rack rate is quite reasonable by local standards, & location is just across from the Arboretum & lakeside, but a few minutes' walk from many of my favorite restaurants... More 

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Atlanta, Georgia
Level Contributor
85 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The Sheraton was boutique hotel, but the service was amazing. It was hot in Zurich while we were in town and they brought up another ac unit. The room was spacious, we had a suite with a wrap around terrace which was nice in the evening for a class of wine or reading a book. The bed was comfy and... More 

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Curitiba, Brazil
Level Contributor
121 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 237 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I've stayed at many other hotels in Zurich. Some had cost me twice as much than the Neues Schloss. Were they better? Maybe. But definetely not two times better than this totally UNSheraton-like hotel. Small, very well located, at walking distance from Paradeplatz, this hotel provides first class sleep quality in rather comfortable rooms, free wifi, attentive staff, at reasonable... More 

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Cleveland, Ohio
Level Contributor
92 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The Zurich Neues Schloss Hotel is a great spot. Walking distance from the waterfront, all of the landmark churches and the old town Zurich areas and parks. It's only 100 meters from the lake! The rooms are extremely nice and the junior suites have wonderful balconies that wrap around the side of the building. The attached restaurant has very good... More 

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Montreal, Canada
Level Contributor
35 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed on points but thought this was a great place to stay in a quiet area that is nonetheless close to sights, lake, and shops. We had a nice room on fourth floor with a balcony. Lovely to sit out after a day of sight seeing. The breakfast buffet was very nice. We ate dinner one evening outside and... More 

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Geneva, Switzerland
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed one night in a junior suite in Aug 2015. The room was great, bed, bedding and pillows all very comfortable, nice facilities. The suite was worth the small extra stub we had to pay on Booking.com. However, wifi, which is free in the overwhelming majority of 4 star hotels worldwide was not, but rather very expensive. The food... More 

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New York City, New York
Level Contributor
60 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A smaller hotel in a great location, with good service. Down the block from the lake, and a few block walk over to Fraumunster and shopping. We had adjoining rooms with our kids. Very clean and comfortable beds, with plenty of closet space and large windows. The breakfast was served in the restaurant, offering a large selection of cereals, yogurt,... More 

Was this review helpful? Yes 1
Apollo Bay, Victoria, Australia
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Beautiful but perfect small hotel. Stayed here one night on 25/07, booked through Stanwood spg. Great reception people, so friendly. Restaurant people friendly and food very good. The bar we found to be good, while waiting for our ride to the airport staff were excellent. Hard to fault this hotel.

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Pieter-van-Beugen, Manager at Sheraton Zurich Neues Schloss Hotel, responded to this review

Dear Liz B, thank you for your review on TripAdvisor! Great to hear that you enjoyed your stay with us. Be assured that I share your comments with my team. Thank you for staying with us and I hope to welcome you back to the Sheraton Zurich Neues Schloss Hotel if you ever stay in Zurich again. Warm regards, Pieter... More 

Houston, Texas, USA
Level Contributor
37 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is in the business district and very close to train station and any trams you need to get to. Staff was amazingly helpful guiding us to sightseeing locations, restaurants, convenience stores. They held our luggage before and after the trip and made everything a breeze to get around in. And, their coffee in the hotel cafe is to... More 

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Pieter-van-Beugen, Manager at Sheraton Zurich Neues Schloss Hotel, responded to this review

Dear Tracy_ANTCC, thank you very much for taking the time to review your stay with us on TripAdvisor. It is great to hear that you had a good time visiting Zurich while staying with us. On behalf of the whole team I would like to thank you for your kind words and we hope to welcome you back at some... More 

North Haven, Australia
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 24, 2015

Beds were great and comfy. Room service pricey, but then so is just about everything in Zurich. Room size was fine for two female travellers that have lots of baggage and clothing. Shower pressure was low, but the temperature control was good. Breakfast was great and given that it was included in the room price, even better !

Was this review helpful? Yes 1
Pieter-van-Beugen, Manager at Sheraton Zurich Neues Schloss Hotel, responded to this review

Dear TRUDS6, thank you for your review on TripAdvisor. It is great to read that you enjoyed your stay and you had a good night sleep. On behalf of the whole team I thank you for staying with us and we hope to welcome you back if you ever visit Zurich again. Warm regards from Switzerland, Pieter van Beugen Hotel... More 

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