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All 123 Zurich hotels

Sheraton Zurich Neues Schloss Hotel

4.0 of 5 Hotel   |   Stockerstrasse 17, Zurich 8002, Switzerland
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Sheraton Zurich Neues Schloss Hotel
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Ranked #39 of 123 hotels in Zurich
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
Satyabrata New Delhi
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234 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New Delhi
Contributor
13 reviews 13 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here on Business for three nights and everything was really nice and comfortable. Though the double room size seemed bit smaller. The staff is very nice and warm and helpful. I think they work too much. There's always some nice free chocolates and fruits near the reception that I loved to take. Location is ideal, walking distance to... More

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Pieter-van-Beugen, Manager at Sheraton Zurich Neues Schloss Hotel, responded to this review

Dear sir, thank you very much for your review on TripAdvisor. It is good to hear that you liked the hotel and were even able to get the Lobby area Link@Sheraton Wifi for free while staying in the room. This means to me that the Wifi Network is very strong and of good quality. Please be assured that our employees... More

Senior Contributor
37 reviews 37 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel was a small Sheraton hotel located close to the train station. I had written ahead to let them know we were celebrating our 25th anniversary. I had previously received confirmation we had been booked into a junior suite although upon arrival was informwd this was a "mistake" as the girl that said that was new and we had... More

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Pieter-van-Beugen, Manager at Sheraton Zurich Neues Schloss Hotel, responded to this review

Dear Pollywally1, thank you very much for your review on TripAdvisor! I would like to apologize for the unpleasant situation regarding the suite. Due to our internal failure we confirmed your suite night award although all our suites were booked for your date of arrival. I fully understand that this was very annoying especially as it was your 25th anniversary... More

Stockholm, Sweden
Top Contributor
122 reviews 122 reviews
32 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Got upgraded to a junior suite, which was great. Fantastic downtown location close to the lake. Outstanding breakfast buffet. Friendly service in the reception. Didn't use any other facilities, but left the hotel with a happy feeling. More of a business hotel than a place I would come for a weekend though.

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London, United Kingdom
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at the hotel on a recent business trip. The staff were very polite. The rooms were very clean - and has a Nespresso machine, which is great. The hotel was well located for my purposes as my clients were based nearby. As for staying here for non-business, it is still very good as many of the attractions are... More

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Pieter-van-Beugen, Manager at Sheraton Zurich Neues Schloss Hotel, responded to this review

Dear LKCLPJJB, thank you very much for staying with us on your recent business trip. It is good to hear that you liked your stay with us. Although I understand your point about the Wifi in the rooms we have to charge for this service to reach consistency within the Sheraton Hotels. As on the other side we understand that... More

Tel Aviv, Israel
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 17, 2014

Asked and got a room with a balcony, the balcony is amazing for smokers or just for relaxing, but even without it, the room is spacey with very nice decor in a quiet yet very nicely located area near the lake and public transportation. Besides that a top yet not annoying service from all personnel, it is small Sheraton hotel... More

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Pieter-van-Beugen, Manager at Sheraton Zurich Neues Schloss Hotel, responded to this review

Dear Alon87, great to hear that you liked your stay with us. I fully agree with you, these rooms with balconies are amazing and I´m happy that we were able to offer you one. It is also good to hear that you were satisfied with our service and that you describe our hotel as it felt like a family run... More

Toronto, Ontario
Senior Contributor
42 reviews 42 reviews
42 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed March 7, 2014

Terrific staff (Marius at front desk was particularly helpful) and v. good location. Had a corner balcony room - spacious, quiet, modern. Sheraton brand can range in comfort/execution, and this one is top decile. Short stroll to waterfront and downtown. Have been to Zurich multiple times, this will be my 1st choice when I return.

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Pieter-van-Beugen, Manager at Sheraton Zurich Neues Schloss Hotel, responded to this review

Dear CRtor, thank you very much for posting your review of our hotel on TripAdvisor. It is great to hear that you liked your stay with us. Please be ssured that I´ll share your kind words with our staff, and Marius particularly, as well. On behalf of the whole team I hope to welcome you back to the Sheraton Zurich... More

Frankfurt, Germany
Contributor
16 reviews 16 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 26, 2014

The hotel has been renovated a couple of years ago and it looks good, modern. The staff are very friendly and professional. They also recognize the loyalty of their customers (SPG). Centrally located, close to the lake, hbf, shops, etc. tram stop a couple of blocks away.

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Chicago, Illinois
1 review
5 of 5 stars Reviewed February 25, 2014

I don't normally write reviews, but was especially impressed by the Nuess Schloss Sheraton Hotel. The service is friendly (and fast!), the location is perfect, the rooms are modern and tastefully designed, and the bar/lounge area is a great place to grab a drink, socialize, or (in my case) work. The hotel lacks a fitness center, but there is a... More

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Pieter-van-Beugen, Manager at Sheraton Zurich Neues Schloss Hotel, responded to this review

Dear Conor W, thank you very much for writing a review this time! It is great to hear that the hotel and its staff were able to fullfill all your needs and you had a good time staying with us. We do everything we can to keep up or even improve our level of service and I trully hope that... More

Hong Kong, China
Senior Contributor
32 reviews 32 reviews
32 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed February 18, 2014

Stayed there last August for a family trip with the 6 month old baby. From a room perspective, we gave this a 5 star. Perhaps because we were kindly upgraded to the top floor suite with a balcony, so it is a little bit unfair in that way. But the room was fantastic, particularly the bathroom which was very high... More

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Singapore, Singapore
Top Contributor
115 reviews 115 reviews
61 hotel reviews
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed February 16, 2014

The hotel itself is clean, modern and spacious. It is very conveniently located 20 mins easy walk from the Zurich main train station (or 5 mins tram ride via trams 6, 7 and 13) and you can find Starbucks and other restaurants around the corner. It is located in the business district with many banks and offices, and it's a... More

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Pieter-van-Beugen, Manager at Sheraton Zurich Neues Schloss Hotel, responded to this review

Dear nemrac_coco, thank you so much for your review on TripAdvisor. It is great to hear that you enjoyed your stay at the Sheraton Zurich Neues Schloss Hotel and that you liked our location in the beautifull city of Zurich. On behalf of the Sheraton team I hope to welcome you back at some time in the near future. Warm... More

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Additional Information about Sheraton Zurich Neues Schloss Hotel

Also Known As:
Sheraton zürich
Sheraton Zurich
zürich Sheraton
Address: Stockerstrasse 17, Zurich 8002, Switzerland
Location: Switzerland > Zurich
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#25 Luxury Hotel in Zurich
#29 Romantic Hotel in Zurich
#35 Business Hotel in Zurich
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Zurich Neues Schloss Hotel 4*
Official Description (provided by the hotel):
The Sheraton Zurich Neues Schloss Hotel is idyllically situated in the heart of Zurich. With its 60 rooms and suites the boutique hotel offers the perfect ambiance for a sightseeing weekend in the lively metropolis. Only a few steps from the Opera, the famous Bahnhofstrasse or the Old town, the Hotel is a place of wellbeing and calm. ... more   less 
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