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BEST WESTERN Premier Hotel Glockenhof

#29 of 126 Hotels in Zurich
Certificate of Excellence
4.5 of 5
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Sihlstrasse 31, Zurich 8001, Switzerland
BEST WESTERN Premier Hotel Glockenhof
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Ranked #29 of 126 Hotels in Zurich
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Lewis H London, United Kingdom
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231 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here a number of times for business trips. The staff are always very helpful, polite and friendly. Will always greet you with "good morning/afternoon/evening". The rooms are incredibly well equipped. Top spec coffee whenever you want it. Breakfast was amazing. Again, staff couldn't be more helpful.

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Hotelier03, Manager at BEST WESTERN Premier Hotel Glockenhof, responded to this review

Dear guest Thank you for your lovely review and the 5 star score you gave us. I am glad to hear that you felt very well looked after by the entire team and that you have very much enjoyed your stay with us. We certainly hope to have the pleasure to welcome you back in the near future. Matthias Sutter,... More 

California
Top Contributor
73 reviews 73 reviews
39 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Coming from America, I flinched a little at the Best Western title. But apparently this is one of their Premium hotels, and it shows. We actually had a suite (pre-arranged for us by my client) so it was as big as an apartment. The bathroom was nice, with a big bathtub and glass-enclosed shower. The toilet was a combination toilet/bidet,... More 

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Hotelier03, Manager at BEST WESTERN Premier Hotel Glockenhof, responded to this review

Dear guest Thank you for your review on TripAdvisor. We are delighted to read that you enjoyed your time with us and that we were able to change your opinion of the Best Western brand. We hope to see you soon again. Matthias Sutter, General Manager More 

Senior Contributor
46 reviews 46 reviews
3 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is my second stay for business. The hotel is central, 10 min walk from the main station. First impressions are that it is a fairly small, neat Zurich hotel. The rooms are compact and perfectly fine. The food is surprisingly good. I don't know why I didn't think it would be, but breakfast is a good selection (and you... More 

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Hotelier03, Manager at BEST WESTERN Premier Hotel Glockenhof, responded to this review

Dear guest Many thanks for sharing these kind words with a wider community and for your observations. We will take on board your positive and your constructive points to make our hotel even better. Hopefully we have the opportunity to welcoming you back real soon. Matthias Sutter, General Manager More 

Istanbul, Turkey
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

Small rooms but clean and comfortable. Quiet and very good and convenient location. Nice restaurant. Reccomended for short stay especially for business puposes. Close to restaurants and shopping. Few steps away from the famous Bahnhofstrasse. Close to public transportation and to train station.

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Hotelier03, Manager at BEST WESTERN Premier Hotel Glockenhof, responded to this review

Dear guest I thank you for recommending the Hotel Glockenhof to TripAdvisor users and we look forward to welcoming you back Matthias Sutter, General Manager More 

Europe
Top Contributor
82 reviews 82 reviews
44 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed March 18, 2015

This hotel is convenient and the service as been good each time I stay here for Business. It is nice to actually have white bed sheets and towels that are how they should be in all hotels, very clean unlike many hotels I have to stay in. Hygiene is important for me and this hotel gets all ticks as being... More 

Was this review helpful? Yes 1
Hotelier03, Manager at BEST WESTERN Premier Hotel Glockenhof, responded to this review

Dear guest Thank you for taking the time to share the recent experience you have had at the Glockenhof. Our aim is to provide great service, and we can always look to improve this, thanks to valuable guests feedbacks such as yours. We will gladly discuss your input with the affected departments. And hopefully on your next visit you will... More 

New York
Top Contributor
131 reviews 131 reviews
23 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed March 14, 2015

Convenient, well-managed hotel in an excellent Renwig central Zurich location. The breakfast was well stocked and the service was of a high standard. Rooms are a tad small but clean and well-organized. Overall, a good solution if one does not want to pay for more luxe accommodations in Zurich.

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Hotelier03, Manager at BEST WESTERN Premier Hotel Glockenhof, responded to this review

Dear guest I am glad to hear that you felt very well looked after by the entire team and that you have very much enjoyed your stay with us. We certainly hope to have the pleasure to welcome you back in the near future. Matthias Sutter, General Manager More 

Dubai, United Arab Emirates
Contributor
14 reviews 14 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 13, 2015

The hotel is very well located nearly 1km from Zurich Main Railway station (Zürich Hauptbahnhof) and in the main Central Business District with lot of upmarket shopping retail outlets (like Jelmoli) The rooms were decent, we were travelling with our kids hence fitting their beds in the room was bit of an issue. The staff I must say was excellent... More 

Was this review helpful? Yes 1
Hotelier03, Manager at BEST WESTERN Premier Hotel Glockenhof, responded to this review

Dear guest Thank you for your lovely review and the 5 star score you gave us. We are delighted to read that you enjoyed your time with us and hope to see you soon again. Matthias Sutter, General Manager More 

Columbus, Ohio
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 10, 2015

The hotel was a nice. The elevators were minuscule according to US standards. The train station is walk able and the main shopping road (Bahnhofstrasse) is only two roads away. A traditional, continental European breakfast was included in the price of the room. The espresso machine in the room is great because I love having a night time coffee. The... More 

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Hotelier03, Manager at BEST WESTERN Premier Hotel Glockenhof, responded to this review

Dear guest Thank you for your recent review following your stay at the Glockenhof. I am glad to read that the majority of your stay was a positive experience. We do not have a Fitness center in the hotel but we work together with the Holmes Place Fitness just around the corner. We are looking forward to welcoming you back... More 

Los Angeles
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed March 7, 2015

I booked this hotel at the last minute for its location and it exceeded my expectations. Location is great (within walking distance of the station), rooms are clean, comfortable, spacious & modern and the staff friendly and helpful. If I found myself in Zurich again I would return.

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Hotelier03, Geschäftsführer at BEST WESTERN Premier Hotel Glockenhof, responded to this review

Dear guest Thank you for your lovely Review and the 5 star score you gave us. We are hoping that we have now become a top choice for you whenever you visit Zurich. Matthias Sutter, General Manager More 

Israel
Top Contributor
51 reviews 51 reviews
14 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed February 25, 2015

This was my first time at the Glockenhof in Zurich. A very well located place near the Bahnhofstrasse, with very good front desk service. The rooms are very modern with a very good size and the bathroom is excellent. The room has a complimentary espresso machine. The only things I have to mention (beside the hefty price) is the not... More 

Was this review helpful? Yes
Hotelier03, Manager at BEST WESTERN Premier Hotel Glockenhof, responded to this review

Dear guest We appreciate the comments you have offered regarding your recent stay at the Glockenhof. We have taken your suggestions on board and maybe in the future you will find that we have pushed our standards higher to meet your needs better. There are no Fitness facilities in the house, but we work together with Holmes Place, one of... More 

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