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BEST WESTERN Premier Hotel Glockenhof

#30 of 132 Hotels in Zurich
Certificate of Excellence
Sihlstrasse 31, Zurich 8001, Switzerland
Hotel amenities
BEST WESTERN Premier Hotel Glockenhof
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Ranked #30 of 132 Hotels in Zurich
Certificate of Excellence
A recent review
5 of 5 stars reviewed 2 days ago
kimmmmmmy
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265 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
116 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 236 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I was lost and I stopped by this hotel and even though I wasn't staying here the staff were incredible. They called me a cab and offered my daughter and I to stay in their comfortable lounge. The hotel looked amazing and I would stay there in a heartbeat when I visit wonderful Zurich again.

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Philadelphia, Pennsylvania
1 review
4 of 5 stars Reviewed 3 days ago NEW

We visited overnight to spend time with my aunt. She booked dinner in the hotel for convenience. The dinner was good but not great. That is the only negative about the hotel. The bedroom was very modern and lovely. Creative use of space. Loved the materials in the bathroom. I asked for a quiet, allergy friendly room and that is... More 

Was this review helpful? Yes 1
Montgomery, Texas
Level Contributor
166 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

If you're a US Citizen, don't be afraid of the Best Western Brand in Europe. This hotel in particular is a great city-center hotel. Rooms are of ample size. Staff was cordial. Great breakfast each morning. Did not like the shower/tub in the bathroom. Design was not great...and the entire floor was soaked. Bed was comfortable. Had an issue with... More 

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California
Level Contributor
36 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed 1 week ago

We feel this is an ideal hotel for Zurich – it's convenient, not overly pricy, and is rather classy. Located just one block from Bahnhofstrasse with all its glitter and the trams, Hotel Glockenhof is an eight minute walk from the main train station (slightly uphill going to the hotel) and about 15 minutes to the Limmat River and the... More 

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Hong Kong, China
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I highly recommend this hotel which is just next to the main shopping street Bahnhofstrasse with lots of nice restaurants. We arrived just after 8 a.m and were checked in within 30 minutes while enjoying a free drink.Staff were extremely helpful amd efficient in recommending restaurants, arranging transport etc. Rooms were newly refurbished,bright, clean and spacious.The airconditioning, bed and other... More 

Was this review helpful? Yes 1
Sydney, Australia
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Have stayed here several times. Great position in centre of Zurich. Staff always very attentive and friendly. Restaurant and bar good and breakfast included. Pricey but not over the top for Switzerland. Internet in rooms good.

Review collected in partnership with Best Western

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Esher
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

It was like a bad monty Python sketch - I took a napkin and roll out of the breakfast area and was screamed it several times by a waitress accussing me of a form of theft The other members of staff lacking leadership look on in horror but did little to help. I never got the appropriate apology but credit... More 

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Hotelier03, Manager at BEST WESTERN Premier Hotel Glockenhof, responded to this review

Dear guest Please accept our sincerest apologies for the poor level of service you appear to have received. I have already been informed about the incident I would really appriciate to personally talk to you about this. Please feel free to contact me at any time either under 0041 44 225 91 91 or under Matthias.sutter@glockenhof.ch. I hope we get... More 

singapore
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Rooms were good sized. Bathrooms are new, interesting. Housekeeping was very good. Enjoyed breakfast very much. Centrally located - you can walk everyhwere. A very decent hotel with nice people in it!

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Hotelier03, Manager at BEST WESTERN Premier Hotel Glockenhof, responded to this review

Dear guest I am so glad you enjoyed your stay with us, and that everything met your needs. We hope to welcoming you back in the not too distant future. Matthias Sutter, General Manager More 

Fresno, United States
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Heated tiles in the bathroom floor? Elegant bedding and linens? Yes and yes. And you get champagne at the exquisite breakfast included in the morning, with a great array of food choices. Very friendly concierge. Great location to city center.

Was this review helpful? Yes 1
Hotelier03, Manager at BEST WESTERN Premier Hotel Glockenhof, responded to this review

Dear guest Thank you for your lovely review and the 5 star score you gave us. I am pleased to hear that you appreciated the friendliness of the staff. We hope to have an opportunity of hosting you again soon. Matthias Sutter, General Manager More 

Portland, Oregon
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Staff at the reception weere friendly and helpful. Breakfast buffet is good. The Swiss cheeses were all very nice. Nice latte! good location - 8 mins walk from the Main Train Station. Also nice that our room came with free interent. The not so good - -internet is really really really slow in the room. Clicked on a url,, wait,... More 

Was this review helpful? Yes 1
Hotelier03, Manager at BEST WESTERN Premier Hotel Glockenhof, responded to this review

Dear guest Thank you very much for taking the time to post your review. I am glad to read that the majority of your stay was a positive experience. The points you raised have been addressed with all relavant personnel. I hope there are many more visits to come. Matthias Sutter, General Manager More 

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