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BEST WESTERN Premier Hotel Glockenhof

#31 of 131 Hotels in Zurich
Certificate of Excellence
Sihlstrasse 31, Zurich 8001, Switzerland
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BEST WESTERN Premier Hotel Glockenhof
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Ranked #31 of 131 Hotels in Zurich
Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
ChrisB1970 St. Albans, United Kingdom
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249 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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St. Albans, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed yesterday NEW

A lot of hotels spend all their refurb money on Reception and Public Areas and leave the rooms as an afterthought. This hotel is the other way round. It is centrally located, friendly staff on reception and in the bar and a fair 4 star hotel. 5 star prices tho, this is Zurich! Go direct to the hotel and avoid... More 

Was this review helpful? Yes 1
Brighton, United Kingdom
Level Contributor
100 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 stars Reviewed 1 week ago

The "Best Western" in the name of this place could put you off, but despite that it is a really good, 4 star hotel, right in the main shopping area. The reception area is a bit dowdy but the rooms are clean and fresh and there is a lovely garden courtyard for dining. The staff are really helpful, a real... More 

Was this review helpful? Yes 1
Hotelier03, Geschäftsführer at BEST WESTERN Premier Hotel Glockenhof, responded to this review

Dear guest Thank you for your lovely review and the 5 star score you gave us. I am glad to hear that you felt very well looked after by the entire team and that you have very much enjoyed your stay with us. We certainly hope to have the pleasure to welcome you back in the near future. Matthias Sutter,... More 

1 review
4 of 5 stars Reviewed 1 week ago

Good location, clean, adequate breakfast, expensive as usual in Zurich. Good wifi, and room service. hiltl restaurant opposite the hotel was grate. Bad expierence with economy double room wich was for one person restrictly. I would ghange hotel for that reason but i dint want to broke my vacation trip. Finally i was managed to get a real double room,... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Hotelier03, Geschäftsführer at BEST WESTERN Premier Hotel Glockenhof, responded to this review

Dear guest Thank you for taking the time to leave a review. I am truly saddened to hear about the disappointing experience you encountered while being our guest profiting from our economy double special (beds are 140 cm wide). I am glad that our staff was able to assist you to finally enjoy a good nights sleep. We hope to... More 

Level Contributor
6 reviews
5 hotel reviews
4 of 5 stars Reviewed 1 week ago

Central location with nicely renovated rooms! Bathrooms were clean and nicely done up. Shops are located nearby to the hotel. Staff were very friendly and accommodating. Breakfast was normal like the other hotels. Wouldn't mind coming back again.

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Hotelier03, Geschäftsführer at BEST WESTERN Premier Hotel Glockenhof, responded to this review

Dear guest In the name of the whole team we would like to thank you for your lovely review. We hope to have an opportunity of hosting you again soon. Matthias Sutter, General Manager More 

Dar Es Salaam Region, Tanzania
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We frequent Zurich several times a year & stayed at this hotel for the first time & the location, service, rooms & wifi is so good that we have decided to always stay at this hotel for all our future visits to Zurich.

Was this review helpful? Yes
Hotelier03, Geschäftsführer at BEST WESTERN Premier Hotel Glockenhof, responded to this review

Dear guest Thank you for recommending us and for your warm words regarding our high standards of Service. I hope there are many more visits to come. Matthias Sutter, General Manager More 

Cincinnati, Ohio
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This Best Western was excellent in all areas if you do want to pay a little more than others in an outlying area. It is close to restaurants, city transportation, shopping , and all tourist sites. It is in a rather costly area so be prepared to pay a little more than in another area.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Hotelier03, Geschäftsführer at BEST WESTERN Premier Hotel Glockenhof, responded to this review

Dear guest Thank you for your lovely review and the 5 star score you gave us. I was very pleased to hear that you enjoyed your stay with us and hope to welcoming you back in the future. Matthias Sutter, General Manager More 

Helsinki, Finland
Level Contributor
26 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spent one night in this hotel and was positively surprised about the size of the rooms. Bathroom had a bath as well which was nice add-on. Appreciated the in-room ear plugs too. Enjoying some of the perks of BW loyalty programme too made my visit a pleasure. Will return when in the city next time.

Review collected in partnership with Amoma.com

Was this review helpful? Yes
Hotelier03, Geschäftsführer at BEST WESTERN Premier Hotel Glockenhof, responded to this review

Dear guest Many thanks for sharing these kind words with a wider community. I am very pleased to hear that the hotel fulfilled all your expectations. Hopefully we have the opportunity to welcoming you back real soon. Matthias Sutter, General Manager More 

Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have stayed at this hotel on business and selected it for family vacation based on my positive past experience and the convenient walk to the Bahnhoff, to shopping and dining, and to Old Town. The front desk staff and bell staff are very kind and helpful. It is pricey due to location. And, to accommodate a family of four,... More 

Was this review helpful? Yes
Hotelier03, General Manager at BEST WESTERN Premier Hotel Glockenhof, responded to this review

Dear guest Thank you for your recent review following your stay at the Glockenhof. I am glad to read that the majority of your stay was a positive experience and we hope to have an opportunity of hosting you again soon. Matthias Sutter, General Manager More 

Chester, United Kingdom
Level Contributor
63 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed April 30, 2015

A standard business-class hotel in Zurich, this is outwardly indistinguishable from a thousand others. Situated in the main shopping street it has an eager young staff, a slightly jaded older staff, free coffee and tea machines in the bedrooms, but is otherwise unremarkable. TV is the usual fare of about 3 English speaking channels, plus many more if you want... More 

Was this review helpful? Yes
Hotelier03, Manager at BEST WESTERN Premier Hotel Glockenhof, responded to this review

Dear guest We thank you for your feedback which is very crucial in our continued process to provide our guests with a truly memorable experience Please accept our apologies for the elements of your experience that were not satisfactory- your comments have been passed on to and discussed with our management team in an affort to ensure no such issues... More 

Pretoria, Gauteng, South Africa
Level Contributor
69 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed April 27, 2015

My wife and I have the privilege of visiting Zurich at least once a year and we always stay in the Glockenhof hotel. Apart from the really nice and airy rooms, it is the consistent quality service that lets us keep coming back. It is ideally situated only 75 m from the Bahnhoff Strasse. The garden is our favourite lunch... More 

Was this review helpful? Yes 1
Hotelier03, Manager at BEST WESTERN Premier Hotel Glockenhof, responded to this review

Dear guest Thank you very much for you loyalty and your lovely 5 points review. Your very kind comments regarding your service and particularly our staff interaction are mosts welcome and morale boosting. We hope to be able to welcoming you back in the not too distant future. Matthias Sutter, General Manager More 

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