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BEST WESTERN Premier Hotel Glockenhof

#28 of 127 Hotels in Zurich
Certificate of Excellence
Sihlstrasse 31, Zurich 8001, Switzerland
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BEST WESTERN Premier Hotel Glockenhof
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Ranked #28 of 127 Hotels in Zurich
Certificate of Excellence
A recent review
4 of 5 stars reviewed 4 weeks ago
Salin M Chester, United Kingdom
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234 Reviews from our TripAdvisor Community

Traveler rating
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    3
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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Chester, United Kingdom
Top Contributor
63 reviews 63 reviews
29 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A standard business-class hotel in Zurich, this is outwardly indistinguishable from a thousand others. Situated in the main shopping street it has an eager young staff, a slightly jaded older staff, free coffee and tea machines in the bedrooms, but is otherwise unremarkable. TV is the usual fare of about 3 English speaking channels, plus many more if you want... More 

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Hotelier03, Manager at BEST WESTERN Premier Hotel Glockenhof, responded to this review

Dear guest We thank you for your feedback which is very crucial in our continued process to provide our guests with a truly memorable experience Please accept our apologies for the elements of your experience that were not satisfactory- your comments have been passed on to and discussed with our management team in an affort to ensure no such issues... More 

Pretoria, Gauteng, South Africa
Top Contributor
69 reviews 69 reviews
30 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed April 27, 2015

My wife and I have the privilege of visiting Zurich at least once a year and we always stay in the Glockenhof hotel. Apart from the really nice and airy rooms, it is the consistent quality service that lets us keep coming back. It is ideally situated only 75 m from the Bahnhoff Strasse. The garden is our favourite lunch... More 

Was this review helpful? Yes 1
Hotelier03, Manager at BEST WESTERN Premier Hotel Glockenhof, responded to this review

Dear guest Thank you very much for you loyalty and your lovely 5 points review. Your very kind comments regarding your service and particularly our staff interaction are mosts welcome and morale boosting. We hope to be able to welcoming you back in the not too distant future. Matthias Sutter, General Manager More 

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 13, 2015

Stayed here a number of times for business trips. The staff are always very helpful, polite and friendly. Will always greet you with "good morning/afternoon/evening". The rooms are incredibly well equipped. Top spec coffee whenever you want it. Breakfast was amazing. Again, staff couldn't be more helpful.

Was this review helpful? Yes
Hotelier03, Manager at BEST WESTERN Premier Hotel Glockenhof, responded to this review

Dear guest Thank you for your lovely review and the 5 star score you gave us. I am glad to hear that you felt very well looked after by the entire team and that you have very much enjoyed your stay with us. We certainly hope to have the pleasure to welcome you back in the near future. Matthias Sutter,... More 

California
Top Contributor
74 reviews 74 reviews
39 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed April 9, 2015

Coming from America, I flinched a little at the Best Western title. But apparently this is one of their Premium hotels, and it shows. We actually had a suite (pre-arranged for us by my client) so it was as big as an apartment. The bathroom was nice, with a big bathtub and glass-enclosed shower. The toilet was a combination toilet/bidet,... More 

Was this review helpful? Yes 1
Hotelier03, Manager at BEST WESTERN Premier Hotel Glockenhof, responded to this review

Dear guest Thank you for your review on TripAdvisor. We are delighted to read that you enjoyed your time with us and that we were able to change your opinion of the Best Western brand. We hope to see you soon again. Matthias Sutter, General Manager More 

Senior Contributor
46 reviews 46 reviews
3 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed March 31, 2015

This is my second stay for business. The hotel is central, 10 min walk from the main station. First impressions are that it is a fairly small, neat Zurich hotel. The rooms are compact and perfectly fine. The food is surprisingly good. I don't know why I didn't think it would be, but breakfast is a good selection (and you... More 

Was this review helpful? Yes 1
Hotelier03, Manager at BEST WESTERN Premier Hotel Glockenhof, responded to this review

Dear guest Many thanks for sharing these kind words with a wider community and for your observations. We will take on board your positive and your constructive points to make our hotel even better. Hopefully we have the opportunity to welcoming you back real soon. Matthias Sutter, General Manager More 

Istanbul, Turkey
Contributor
14 reviews 14 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 24, 2015 via mobile

Small rooms but clean and comfortable. Quiet and very good and convenient location. Nice restaurant. Reccomended for short stay especially for business puposes. Close to restaurants and shopping. Few steps away from the famous Bahnhofstrasse. Close to public transportation and to train station.

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Hotelier03, Manager at BEST WESTERN Premier Hotel Glockenhof, responded to this review

Dear guest I thank you for recommending the Hotel Glockenhof to TripAdvisor users and we look forward to welcoming you back Matthias Sutter, General Manager More 

Europe
Top Contributor
82 reviews 82 reviews
44 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed March 18, 2015

This hotel is convenient and the service as been good each time I stay here for Business. It is nice to actually have white bed sheets and towels that are how they should be in all hotels, very clean unlike many hotels I have to stay in. Hygiene is important for me and this hotel gets all ticks as being... More 

Was this review helpful? Yes 1
Hotelier03, Manager at BEST WESTERN Premier Hotel Glockenhof, responded to this review

Dear guest Thank you for taking the time to share the recent experience you have had at the Glockenhof. Our aim is to provide great service, and we can always look to improve this, thanks to valuable guests feedbacks such as yours. We will gladly discuss your input with the affected departments. And hopefully on your next visit you will... More 

New York
Top Contributor
134 reviews 134 reviews
24 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed March 14, 2015

Convenient, well-managed hotel in an excellent Renwig central Zurich location. The breakfast was well stocked and the service was of a high standard. Rooms are a tad small but clean and well-organized. Overall, a good solution if one does not want to pay for more luxe accommodations in Zurich.

Was this review helpful? Yes
Hotelier03, Manager at BEST WESTERN Premier Hotel Glockenhof, responded to this review

Dear guest I am glad to hear that you felt very well looked after by the entire team and that you have very much enjoyed your stay with us. We certainly hope to have the pleasure to welcome you back in the near future. Matthias Sutter, General Manager More 

Dubai, United Arab Emirates
Contributor
16 reviews 16 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 13, 2015

The hotel is very well located nearly 1km from Zurich Main Railway station (Zürich Hauptbahnhof) and in the main Central Business District with lot of upmarket shopping retail outlets (like Jelmoli) The rooms were decent, we were travelling with our kids hence fitting their beds in the room was bit of an issue. The staff I must say was excellent... More 

Was this review helpful? Yes 1
Hotelier03, Manager at BEST WESTERN Premier Hotel Glockenhof, responded to this review

Dear guest Thank you for your lovely review and the 5 star score you gave us. We are delighted to read that you enjoyed your time with us and hope to see you soon again. Matthias Sutter, General Manager More 

Columbus, Ohio
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed March 10, 2015

The hotel was a nice. The elevators were minuscule according to US standards. The train station is walk able and the main shopping road (Bahnhofstrasse) is only two roads away. A traditional, continental European breakfast was included in the price of the room. The espresso machine in the room is great because I love having a night time coffee. The... More 

Was this review helpful? Yes
Hotelier03, Manager at BEST WESTERN Premier Hotel Glockenhof, responded to this review

Dear guest Thank you for your recent review following your stay at the Glockenhof. I am glad to read that the majority of your stay was a positive experience. We do not have a Fitness center in the hotel but we work together with the Holmes Place Fitness just around the corner. We are looking forward to welcoming you back... More 

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