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Central Plaza Hotel

Central 1, Zurich CH 8001, Switzerland
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431 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
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English first
  • All months
    (431)
  • Mar-May only
    (87)
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    (134)
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    (97)
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    (113)
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Cairo
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

4 night stay in 2 spacious rooms (for Europe). Very clean and comfortable. Notable: Nespresso machines in our rooms, well-stocked snacks in mini-bar, very fast free wifi, well insulated windows preventing outside noise (bus station below). View on plaza is lovely from 5th floor. All food was very good and came quickly, service very courteous. Our days were hot, and... More 

Was this review helpful? Yes
CentralPlazaHotel, Leiter Front Office at Central Plaza Hotel, responded to this review

Dear Guest Thank you very much for your visit and for your positive review. We are happy that you mention the clean and comfortable room and the Nespresso machine which our guests may use free of Charge. Please excuse that there was provided an Information regarding the bus / ticket machine which is not correct. Thank you for your feedback... More 

Bracknell, United Kingdom
Level Contributor
4 reviews
3 of 5 stars Reviewed 1 week ago

Plus points are that it is located as central as you can get right by the Zurich HB and countless tram spots so getting around is easy. It is a nice little hotel with a really good restaurant attached. Downsides are that some of the staff seem to have a memory of a sieve. After staying for a number of... More 

Was this review helpful? Yes
CentralPlazaHotel, Leiter Front Office at Central Plaza Hotel, responded to this review

Dear Guest Thank you very much for your stay in our hotel and for taking the time to write your review. We are glad that you enjoyed the central location of the hotel. I am really sorry to hear that you think we need a CRM tool - of course we have it - maybe something went wrong. You are... More 

Westland, Michigan
4 of 5 stars Reviewed 1 week ago

This hotel is in a premier waterfront location. The front desk is friendly and the clean rooms are a credit to the housekeeping staff. On a downside, parking is a hassle if you have a car. Restaurant quality close to the hotel is outstanding. The view of the historic part of Zurich while walking is stunning.

Was this review helpful? Yes
CentralPlazaHotel, Leiter Front Office at Central Plaza Hotel, responded to this review

Dear Guest Thank you very much for your visit and for your positive feedback. Your nice words regarding the friendly staff, the clean rooms really motivating us. We are looking forward to welcoming you soon again in our hotel. Sunny regards from Zurich Franziska Jahn Front Office Manager More 

Orlando, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My wife and I recently stayed 4 nights at the Central Plaza Hotel in Zurich prior to a July river cruise with Emerald Waterways Cruises from Basel to Amsterdam. We were absolutely thrilled with every aspect of this hotel, from the reservation process at home through check-in and during the stay. The location couldn’t have been better; from our 5th... More 

Was this review helpful? Yes 1
CentralPlazaHotel, Leiter Front Office at Central Plaza Hotel, responded to this review

Dear Guest Thank you very much for your visit and for taking the time to write your wonderful review. We are so happy about your very positive words regarding the location, the hotel room and our services. Especially your words regarding the friendly staff are motivating us. Your feedback is already forwarded. I remember that we were speaking about your... More 

Kilcormac, Ireland
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

The best feature of this hotel is its location. It is across the river from the train station, there is a COOP across the road and since the city centre is quite small everywhere in district 1 is within walking distance. You can reach the lake in about 15 minutes. The university is right up the hill behind the hotel... More 

Was this review helpful? Yes 1
CentralPlazaHotel, Leiter Front Office at Central Plaza Hotel, responded to this review

Dear Guest Thank you very much for your visit and for taking the time to write your review. We also thank you for your positive words regarding the perfect location of the hotel. You are totally right - everything is so nearby. I am sorry to hear that you hit your head several times in the room - if we... More 

Barcelona, Spain
Level Contributor
39 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

I decided to reserve this room because I wanted to stay in the heart of Zurich. For 4 Star it's a bit dated in furnishings but very comforatable stay. The room is very spacious and has every amenity you could need or want. The TV had English, Spanish and other languages but at least it had these two since they're... More 

Was this review helpful? Yes
CentralPlazaHotel, Leiter Front Office at Central Plaza Hotel, responded to this review

Dear Guest Thank you very much for your visit and for taking the time to write the review. We are happy that you enjoyed your stay in the heart of Zurich, the spacious room and our international TV channels. At our doors are bells where you can ring when they are closed during the night. We wish you a sunny... More 

London, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Efficient, clean, close to station. Stayed on the first floor, which does get some rumbles from the trams outside. However, the room is air conditioned and relatively roomy. Beat expectations being so close to the station.

Was this review helpful? Yes 1
CentralPlazaHotel, Leiter Front Office at Central Plaza Hotel, responded to this review

Dear Guest Thank you very much for your visit and for your positive feedback. We are glad that you did like the location of the hotel and the room. It îs wonderful to hear that we exceeded your expections. We wish you a good summer time and are looking forward to welcoming you soon again in our hotel. Best regards... More 

Columbus, Ohio
Level Contributor
142 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The location of this place to the train station is perfect. That's it's best quality. The room wasn't real clean, but the biggest problem was the air conditioning. The hotel staff was very nice. They did bring a fan up to the room. However if you are going here in the summer and you prefer a cooler room or you... More 

Was this review helpful? Yes 1
CentralPlazaHotel, Leiter Front Office at Central Plaza Hotel, responded to this review

Dear Guest Thank you very much for your visit and for taking the time to write the review. I am sorry to hear that you have not been satisfied with the room. We have an air floating System in the most of our rooms - it doesn’t t gets as cold as with an air condition. In our Superior rooms... More 

Munich, Germany
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I stay often at Central Plaza and I get everything expect. Friendly staff, nice rooms and a great location are very positive features at this hotel. The only negative is the noise from the tram/bus stop outside. The window has too be shut at night. Otherwise I will continue to stay here as it is on the door step to... More 

Was this review helpful? Yes
CentralPlazaHotel, Leiter Front Office at Central Plaza Hotel, responded to this review

Dear Guest Thank you you very much for your stays and for your great comment. Especially we thank you for your positive words regarding our staff - they are really motivating. You are right, you here "the living city" if the window is opened - if the window is closed you do not feel that you are in the heart... More 

Encinitas, California, United States
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Centrally located close to everything. Quiet even though in the center of the city. Excellent patio restaurant. Friendly, knowledgeable staff. Rooms have all needed amenities. Rooms are well appointed

Was this review helpful? Yes
CentralPlazaHotel, Leiter Front Office at Central Plaza Hotel, responded to this review

Dear Guest Thank you very much for your visit and for your wonderful review Your comment is really motivating - thank you very much for your positive feedback regarding our restaurant and our staff. We wish you a pleasant time and are looking forward to welcoming you soon again. Sunny regards from Zurich Franziska Jahn Frotn Office Manager More 

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