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All 123 Zurich hotels

Hotel Continental Zurich - MGallery Collection

4.0 of 5 Hotel   |   Stampfenbachstrasse 60, Zurich 8006, Switzerland
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86%
Ranked #22 of 123 hotels in Zurich
Certificate of Excellence 2014
A recent review
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1,209 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
Date | Rating
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English first
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here the last 2 nights of a post-river cruise extension package. We had been gone from home for 13 days by the time we got here and had also stayed in 2 other hotels (Amsterdam and Lucerne) in addition to the river cruise accomodations before getting to this location. We were wearing out and hoping that the Zurich... More

Was this review helpful? Yes
Sydney, Australia
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed for 2 nights, the reception staff were fantastic. It is in easy walking distance to the town, has public transport at the door. The room was clean & reasonably sized. The bed was comfortable & having a pillow menu was a plus. If we ever return to Zurich again we will definitely stay here.

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EskoRe, Manager at Hotel Continental Zurich - MGallery Collection, responded to this review

Dear ColinCox53, Thanks a million for your fantastic review. Zurich is such a beautiful boutique city - you should definitely visit it again. And I know a hotel which would be the perfect match for you. Kind regards, Esko Rebstock General Manager More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed only for one night. We really enjoyed the location, the staff, the breakfast and we're amazes on how clean the room and bathroom was. Truly a five stars hotel on our end..;) We intend on coming back to Zurich and will surly stay at the Continental hotel again..!

Was this review helpful? Yes 2
EskoRe, Manager at Hotel Continental Zurich - MGallery Collection, responded to this review

Grüzie roei s , Please do not hesitate to do so and stay with us again. We would be very happy to welcoming you back. Five stars from you as well. We are very proud to receiving comments like yours. Best regards, Esko Rebstock General Manager More

Singapore, Singapore
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We had the booking done by Swiss tours. The hotel was just near the Bahnhof . However we got a bit misguided and took a longer walk to the hotel. the breakfast was great and the staff spoke perfect English. They were very obliging to loan out a travel adaptor to charge the phones/tablets. Hotel is conveniently located to go... More

Was this review helpful? Yes 1
EskoRe, Manager at Hotel Continental Zurich - MGallery Collection, responded to this review

Dear aks73 , Your feedback is highly appreciated. Thank you for sharing your experiences on tripadvisor. We look forward to welcoming you back very soon. Best regards, Esko Rebstock General Manager More

Mumbai (Bombay), India
Contributor
13 reviews 13 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I & MY wife travel regularly to various destinations across the world and are regular ACCOR GUESTS - it is always a great pleasure to stay at a ACCOR HOTEL that provides an extra touch !! We stayed at hotel continental from 29th july to 2nd august 2014 .. From the time of check in to the room maintainence (housekeeping)... More

Was this review helpful? Yes 1
EskoRe, Manager at Hotel Continental Zurich - MGallery Collection, responded to this review

Grüezi VIRAG S, What a nice review. Thank you! Kind that you consider the Continental being a five star hotel. We are proud to be an Accor upscale hotel striving to offer five star service to our guests. See you soon again. Best regards, Esko Rebstock General Manager More

Stafford, United Kingdom
Top Contributor
152 reviews 152 reviews
87 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 1 week ago

The bed was like a cloud and we slept wonderfully in a well equipped room that was spotlessly clean. Breakfast offered a wide choice in pleasant surroundings. Conveniently located the hotel is only a few minutes from the city centre and train station. Despite facing onto a road our room was quiet and peaceful. Would stop again.

Was this review helpful? Yes 1
EskoRe, Manager at Hotel Continental Zurich - MGallery Collection, responded to this review

Dear LouJohnson, Thank you so much for your kind words. Please do so! Stop again at Hotel Continental. Best regards, Esko Rebstock General Manager More

Antalya, Turkey
Top Contributor
167 reviews 167 reviews
57 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed 1 week ago

This was our second stay at the Continental and the friendly welcome at reception included the information that they had already taken the soft 'topper' off the mattress! I was puzzled until told that we had complained about the soft bed in comments after our last stay. Very efficient! As Gold Accor members we were upgraded to an Urban Swiss... More

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EskoRe, Manager at Hotel Continental Zurich - MGallery Collection, responded to this review

Grüezi claranda, Thank you very much for your kind review. Conerning the breakfast. Obvioulsy you have stayed on the same date as Jari V who had a similiar experience. Meanwhile I followed up on the comments and we had unfortunately two team members less present than scheduled. But rest assured that this is not our regular team size for breakfast... More

2 reviews
1 of 5 stars Reviewed 2 weeks ago

The worst 4 stars hotel service ever! Cleaning and room service is close to zero. We asked many times for them to clean the bathrooms, provide tissue and towels, the obvious, and nothing. The hotel was not busy at all and yet they could not do thier job!! Avoid it.

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EskoRe, Manager at Hotel Continental Zurich - MGallery Collection, responded to this review

Dear Abeer A, Let me assure you that we replace towels, tissues etc. on a daily basis. And should one of our guests wishes to have them replenished more often, then we will most certainly do that. Who did you ask to refill the towels and to clean the bathroom? Our Front Office is 24/7 available and we have not... More

Helsinki, Finland
Contributor
17 reviews 17 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel Continental Zurich is located 5 min walk from the main railway station and start of the main shopping street. Also old town with many restaurants is close by and there is tram connection available just outside of the hotel. There is plenty of dark wood and some textiles used through out hotel giving it personal feeling. They also have... More

Was this review helpful? Yes 2
EskoRe, Manager at Hotel Continental Zurich - MGallery Collection, responded to this review

Terve Jari V, Good that we were able to meet your expectations. Next time we will do our utmost to exceed them. Our Breakfast team is usually staffed with a ratio that is used in five star properties - obviously there were team members missing during your stay. We are very sorry for this. See you hopefully very soon again... More

Germany
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were visiting this hotel in June,unfortunately for one night ,only.Everyone was very helpful ,especially the Receptionist,Muhammad -nothing too much to trouble and so kind and polite.Our room was very comfortable,with espresso machine and some chocolate, Very good breakfast,great choice of bread.Would love to come back in the future.

Was this review helpful? Yes 1
EskoRe, Manager at Hotel Continental Zurich - MGallery Collection, responded to this review

Dear mona a , And we would love to welcoming you back in the future. I will pass on your nice compliments to our Front Office team member. See you soon. Best regards, Esko Rebstock General Manager More

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Additional Information about Hotel Continental Zurich - MGallery Collection

Address: Stampfenbachstrasse 60, Zurich 8006, Switzerland
Phone Number:
Location: Switzerland > Canton of Zurich > Zurich
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Continental Zurich - MGallery Collection 4*
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Also Known As:
Continental Zurich Hotel
Continental Zurich zürich
Sofitel Zurich

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style
#6 Family Hotel in Zurich #13 Romantic Hotel in Zurich #16 Luxury Hotel in Zurich #22 Business Hotel in Zurich
Hotel Class
Official Description (provided by the hotel)
Hotel Continental Zurich invites you to experience the Swiss style of living in downtown Zurich. Ideally located, 5 min. from the main station, the shopping district Bahnhofstrasse and a 15 min. drive from Zurich Airport. The unique combination of Swiss chalet-inspired décor with modern architecture offers contrast and balance typical of the city itself. The hotel embodies that which is expected of Swiss hospitality…understated elegance, comfort and well-being. A charming and elegant retreat ... more   less 
Number of rooms
138

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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