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Hotel Continental Zurich - MGallery Collection

#32 of 132 Hotels in Zurich
Certificate of Excellence
GreenLeadersSilver level
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Stampfenbachstrasse 60 | 8006 Zurich, Zurich 8006, Switzerland
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1 room 1 adult
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Hotel Continental Zurich - MGallery Collection
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1,639 Reviews from our TripAdvisor Community

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Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

The hotel itself is located very near to The main rail station in Zurich (HB). The staff are very friendly and polite. The room sizes are very good, making longer stays more comfortable. Breakfast is amazing. A full continental and cooked breakfast. Lots of attentive staff in the morning helping wherever possible. The cost is 32 CHF or is often... More 

Helpful?
Thank Joe N
London, United Kingdom
2 reviews
2 of 5 stars Reviewed 4 days ago NEW

As I know Rates in Zurich are generally high and since it was a short stay I decided to book something more simple and central. I had heard about MGallery before and when my Travel Agent in Zurich proposed the Hotel I though its a safe bet. I expected small and simple. Never the less if I would not have... More 

Helpful?
Thank RettNose
EskoRe, Manager at Hotel Continental Zurich - MGallery Collection, responded to this review

Grüezi RettNose, Thank you for your feedback. We are truly sorry for not meeting your expectations. This hotel product polarizes, no doubt there. Some people really love the wooden decor for others it just does not meet the taste. Seems that you stayed in one of our single rooms - we offer rooms in four different categories and sizes and... More 

Level Contributor
64 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

We came in throu an internet booking. Although clearly stated in the booking the front desk did not honor our booking. All things stated were available but not included. So no breakfast, clean shirt service and no late check out. The hotel is run by a staff that is trained to deny and will not coopeate with any request. Also... More 

Helpful?
Thank Ericthepilot
EskoRe, Manager at Hotel Continental Zurich - MGallery Collection, responded to this review

Dear Ericthepilot, Usually I do not state this, but your review seems a bit harsh and unreasonable to me. After checking your reservation details, it was pretty obvious that you did not have to pay for breakfast nor for the late check out which was requested by you. My team did acknowledge the details included in the business package booked... More 

Milano
Level Contributor
31 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I always book Accor hotels when travelling if at all possible: you always get good service! The Continentsl is very well positioned, staff is very friendly and professional, rooms spacious Could do with a bit of modernisation and should really think of ladies when thinking of bathroom lights! putting up makeup or even plainly look at yourself in that light... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank LaElda
EskoRe, Manager at Hotel Continental Zurich - MGallery Collection, responded to this review

Grüezi LaElda, Thank you so much for your beautiful review. Really good point you mentioned. We should think more of ladies - for this reason we are currently work on implementing our "Inspired by her" brand initiative. Rest assured that a true lady (and not me) is the project lead for this hotel. See you soon around again. Best regards,... More 

San Jose, California
1 review
5 of 5 stars Reviewed 2 weeks ago

This is my second business trip going through Zurich, and I really enjoyed staying in this hotel! I really like the convenience that the hotel is only a 5 min. walk from the main train station. It's not in the city center, but it is in a quiet area, and if you don't mind walking and exploring, you can easily... More 

Helpful?
Thank 17eduenas2016
EskoRe, Manager at Hotel Continental Zurich - MGallery Collection, responded to this review

Dear 17eduenas2016, It does not sound silly at all - in the end we really put in some real thoughts on what to put as amenities in our rooms. We wanted to stand out of the crowd and offer our guest something nice. In our Superior rooms you would also find a Nespresso coffee machine. See you hopefully soon again.... More 

Rhodes, Greece
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Very good situated just few meters from Zurich HB and tram station.Delicious breakfast, friendly staff!Big thanks to Kosats from the bar:Aziz, Mohamed, Sharif and Anna from reception!Housekeeping is impeccable whatever you need-you have in few minutes!

Helpful?
1 Thank Tamarayastrebova
EskoRe, Manager at Hotel Continental Zurich - MGallery Collection, responded to this review

Grüezo Tamarayastrebova, What could I possibly add? Nothing. Thanks a million for your kind and warm review. We all hope to welcoming you back very soon. Best regards, Esko Rebstock General Manager More 

Harrogate, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

3 minute walk from main train station and 2 from river Situated in a mainly commercial area of the city Staff very helpful and pleasant The room we had was at the back of the hotel so quiet whereas ones at the front overlooking the main road might be noisier Room itself pleasant enough and had all the claimed amenities... More 

Helpful?
Thank peterwK7815SW
EskoRe, Manager at Hotel Continental Zurich - MGallery Collection, responded to this review

Dear peterwK7815SW, Thanks so much for your review. Sorry for the "bread incident" during breakfast - I can assure you that we have more than enough bread, buns & croissants in store. So I really need to look deeper into your remark to find out what happened. See you hopefully soon again. Best regards, Esko Rebstock General Manager More 

London, United Kingdom
Level Contributor
26 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This is a well organised, traditional hotel which suits a business traveller well. All the key aspects important for a business traveller (quick check in, good wifi, buffet breakfast) are very good. The hotel itself has a traditional and almost alpine feel, which is very welcoming and cosy, especially in the winter. Reasonable prices too.

Helpful?
Thank MoreTravels1983
EskoRe, Manager at Hotel Continental Zurich - MGallery Collection, responded to this review

Grüezi MoreTravels1983, Thank you very much for your kind feedback and great to see that you had an enjoyable time with us. See you hopefully around again. P.S. Summer is also nice over here Best regards, Esko Rebstock General Manager More 

Milan Italy
Level Contributor
45 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed 3 weeks ago

It's an old building in Swiss chalet style and if you want something more contemporary this is not the place. The hotel is 5/10 min walk from the Central Station and the area around the station is not that bad. Anyway the hotel is only a short stroll to city center. Room was decent size and quite adequate and comfortable... More 

Helpful?
1 Thank Borracha
EskoRe, Manager at Hotel Continental Zurich - MGallery Collection, responded to this review

Dear Borracha, Great that you enjoyed your stay with us. Let me quickly answer to your comment about the membership program. As a Le Club member you enjoy next to collecting points an array of benefits - however, only if you reserve directly with the hotel. This is very usual within the hospitality industry. Since you seem to have made... More 

Tonbridge, United Kingdom
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

...and very friendly staff make this hotel a good option for a short business trip to Zurich. It's within walking distance of the train station and the White Elephant Thai restaurant at the Marriott. On request I received s 2pm checkout which allowed me to conduct all my business in a sensible manner. Try the apple juice in reception. It's... More 

Helpful?
Thank Beauhawk
EskoRe, Manager at Hotel Continental Zurich - MGallery Collection, responded to this review

Grüezi Beauhawk, Thank you so much. See you soon then. Best regards, Esko Rebstock General Manager More 

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