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Hotel Continental Zurich - MGallery Collection

#29 of 127 Hotels in Zurich
Certificate of Excellence
GreenLeadersSilver level
Stampfenbachstrasse 60 | 8006 Zurich, Zurich 8006, Switzerland
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Hotel Continental Zurich - MGallery Collection
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Hotel Continental Zurich - MGallery Collection
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1,421 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (121)
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Townsville, Australia
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed yesterday NEW

The hotel is very close to old town and the station, but I suggest not to walk it with suit cases as it is uphill and several roads with tram line to cross. Breakfast is really well done. The bar is good, but the restaurant only as a last resort. I found all of the staff helpful and friendly.

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Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Stayed for 3 nights to refresh after 30 days touring Europe and Ireland. The airconditioning was broken and internal room temperatures exceeded 27 C. Said to be fixed the next day, but the over heating was repeated the following nights. Because it required technictions it turned out it could not be fixed over a week end. leepless nights. Also sometimes... More 

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EskoRe, Manager at Hotel Continental Zurich - MGallery Collection, responded to this review

Grüezi, Thank you for your feedback and detailed description after 9 months since your stay. Meanwhile the air conditioning has been fixed. Please accept our apologies for this inconvenience. However, I do not recall to have seen a "circus" at breakfast in August last year. It is indeed very random that families with children are staying here - even though... More 

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I stayed here recently for two nights on a business trip to Zurich. The location of the hotel is pretty good, about a 10 minute walk from the main station and close to the bars and restaurants of Niederdorfstrasse. If you need to go a bit further afield the tram is also conveniently located. In general I was not a... More 

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EskoRe, Manager at Hotel Continental Zurich - MGallery Collection, responded to this review

Dear finduslondon, Thank you very much for your recent stay with us. Please accept my apologies for the mix up with the welcome cards - have to check what went wrong there. Concerning our decor; we are fully aware that this is polarizing - either one likes it or not. Obviously we did not meet your taste. For your next... More 

Princeton
Contributor
16 reviews 16 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here for a night in August for a stopover between Italy and Germany. Hotel was close to the train station which was handy. Checkin staff were friendly and efficient. Rooms were clean and comfortable. Only issue was that they didn't have a two twin bed room instead of a king as two of our party were teenagers who were... More 

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EskoRe, Manager at Hotel Continental Zurich - MGallery Collection, responded to this review

Dear AKG26, Thanks for your kind feedback. Great that you enjoyed your stay with us. Unfortunately we have only a very limited number of twin bedded rooms available - hope you were still able to sleep well. See you soon around. Best regards, Esko Rebstock - General Manager More 

London, United Kingdom
Senior Contributor
48 reviews 48 reviews
26 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel was a bit of a disappointment: it may be personal, but the facilities were bellow my expectations for an MGallery hotel, and I would classify this hotel more towards the 3 stars rather than 4. Bear in mind it's hard to find a good hotel in Zurich: for some reason this is a city that seems to be... More 

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EskoRe, Manager at Hotel Continental Zurich - MGallery Collection, responded to this review

Dear dfvital, Thank you very much for your comprehensive feedback. Happy to answer on your feedback. Our hotel is a city hotel - it is thanks to its central location that two tram lines are running in front of the hotel. If one is looking for a quiet getaway, then Zurich city center might not be the first choice. We... More 

Geneva
Senior Contributor
44 reviews 44 reviews
24 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was my second time in the hotel. Location : Still the same (of course...) Very good to get to the center or the railway station quickly. Service : a bit less warm and welcoming than the first time. Maybe because they knew I was coming back for the second time, I wasn't reminded the check-out hours, or when breakfast... More 

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EskoRe, Manager at Hotel Continental Zurich - MGallery Collection, responded to this review

Dear Where_is_my_room, First of all thank you for your second visit and your detailed feedback. I am happy to answer on your comments: Sorry, that you felt served a bit less warm than the first time - I can assure that this had nothing to do with the fact that you were staying the second time. As a guest you... More 

Bs. As. Argentina
Senior Contributor
36 reviews 36 reviews
36 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Before staying, I had many doubts about the property. But as I am Accor Gold and there were very convenient rates for weekends, I decided to book here. Under Swiss strict hotel regulations, this a 4 star hotel. In more flexible and less pretentious jurisdictions, it could be five stars. With the exception of the guy I encountered at the... More 

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EskoRe, Manager at Hotel Continental Zurich - MGallery Collection, responded to this review

Grüezi sebsk4, Great that we were able to exceed your expectations and thank you for your feedback. Actually we are not a pure business hotel and despite your impression not empty on weekends. We look forward to your next visit and thanks again for your kind review. Best regards, Esko Rebstock General Manager More 

São Paulo
Top Contributor
102 reviews 102 reviews
27 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel is very close to all interesting sites. Service is always very good and breakfast is great. Rooms are just the right size and very confortable. Food in the restaurant is good although the menu include some more choices. Ambiance is very nice and the staff very helpful.

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EskoRe, Manager at Hotel Continental Zurich - MGallery Collection, responded to this review

Grüezi MLFL, Regards from the wonderful cozy hotel. Thank you so much for your kind review. Our restaurant menu is not too wide spread - that is absolutely right. We rather concentrate one quality and a fresh, local offer. Kind regards, Esko Rebstock General Manager More 

Oxford, Kansas
Top Contributor
52 reviews 52 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were with a group so I can't comment on standard check-in as it went perfectly. The lobby is comfortable with a 24/7 supply of fresh yummy apple juice. The staff is very friendly and helpful. When we got to our room I was a bit surprised at how small it was - Rm 536. I quickly got over the... More 

Was this review helpful? Yes 1
EskoRe, Manager at Hotel Continental Zurich - MGallery Collection, responded to this review

Grüezi KnJ88, Seems that you really had an enjoyable stay, which makes us happy as well. Great and thank you for your feedback. Apple juice & honeycomb are among a number of small details which make us differ from other places - nice that you enjoyed them. We have rooms with bigger bathrooms (large walk-in showers) available. Just ask for... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

I only stayed a night but truly enjoyed the hospitality and comfort of the room. The location of the hotel ensures that you have access to the sites in Zurich, which are compact and walkable. Zurich is an expensive city and it was nice to feel that the hotel was delivering value for money. This is not a luxury property... More 

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EskoRe, Manager at Hotel Continental Zurich - MGallery Collection, responded to this review

Dear Derek A, And you would do us a great favor by returning to our hotel. Next time maybe more than one night. We are not luxury hotel and most importantly do not pretend to being one. See you soon. Best regards, Esko Rebstock - General Manager More 

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