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Hotel Continental Zurich - MGallery Collection

4.0 of 5 Stampfenbachstrasse 60 | 8006 Zurich, Zurich 8006, Switzerland
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Certificate of Excellence 2014
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Hotel Continental Zurich - MGallery Collection
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Hotel Continental Zurich - MGallery Collection
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1,336 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Very welcoming staff, Nice clean room and great breakfast! I stayed here several times in 2014, the matrasses are very soft as well as the pillows, breakfast is great with a very big choice of gresh products, checkin and out goes very fast! Thanks!

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Canberra
Senior Contributor
28 reviews 28 reviews
28 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed yesterday NEW

I stayed here for three nights from the 27th of December to the 30th of December, 2015. I found the staff very helpful and the location was very good. The room I had was small, a little tired but still comfortable. The location is excellent and is very easy to find if you're arriving at Zurich's main train station. Zurich... More 

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Los Angeles, California, United States
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is in a "pretty good" location, within walking distance to shops and restaurants. The staff however is rude and unfriendly. With every request I made at the front desk, I was met with eye rolling and a gruff attitude. The rooms themselves are nice and clean, very quiet and the room service was excellent. If they trained their... More 

Was this review helpful? Yes 1
EskoRe, Manager at Hotel Continental Zurich - MGallery Collection, responded to this review

Dear Robert D, First of all I would like to apologize for the impression you got from my Front Office team. As you can see in the vast majority of guest reviews, especially the team members at Reception are appreciated for their warm and hearty service attitude. Unfortunately I can not recall what went wrong during your stay and would... More 

Addis Ababa, Ethiopia
Contributor
16 reviews 16 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed 3 nights there. Hotel location is nice. It's closed to Banhofstrasse. You reach everywhere by walking. Rooms are very narrow. Even there is no space for your second luggage. But it was clean by the way. There are very few choices for room service. And if you want taxi. In reception they say in 2 minutes it's coming.... More 

Was this review helpful? Yes 1
EskoRe, Manager at Hotel Continental Zurich - MGallery Collection, responded to this review

Grüezi Seniye Y, Thank you very much for your feedback. We offer rooms in four different categories and I recommend to reserve one of our spacious Superior rooms for your future stay - definitely sufficient space for your luggage. With regards to the taxi, we can only give you the time estimation we receive from the taxi company and this... More 

Canberra, Australia
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed 1 night as a transit stop. Good location. Good price. Great breakfast. Décor was very authentic (which we loved). Bed was extremely comfortable. The only drawbacks were large holes in my pillow case, the mould in the shower and the terrible attitude of one employee who after having loud "words" with her staff decided to take her bad mood... More 

Was this review helpful? Yes 2
EskoRe, Manager at Hotel Continental Zurich - MGallery Collection, responded to this review

Dear Jacqueline O, Thank you very much for your feedback. We are very sorry for the inconveniences caused. Rest assured that we addressed them immediately. Within the next weeks we will receive new bed linnen, which will replace the old stock. About your experience with one of my team members I would like to learn more - would you be... More 

New Plymouth, New Zealand
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We sayed 2 night at the Continental to end our trip to the Rhine and Switzerland over Christmas. An excellent hotel, very easy walking distance to railway station and the main shopping areas. Staff freindly and helpful and room was well presented ,spacious and buffet breakfast was included. We were staying during their fist snow of the winter and the... More 

Was this review helpful? Yes 2
EskoRe, Manager at Hotel Continental Zurich - MGallery Collection, responded to this review

Grüezi CWL936, Oh yes, that was nice when we had the first snow (which is already gone) in Zürich. Great that you had such an enjoyable stay with us. Best regards, Esko Rebstock General Manager More 

Athens
Contributor
11 reviews 11 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice spaciours rooms (I had a standard one), very clean, with tea/coffee making facilities. Convinient location (walking distance to the city center and to the both sides of the town), walking distance to bars, historic center and town. Helpful front desk. Good value for money. The only downside was the breakfast: even if the breakfast room was really pleasant and... More 

Was this review helpful? Yes 1
EskoRe, Manager at Hotel Continental Zurich - MGallery Collection, responded to this review

Dear TheoniAthens, Sorry to read that you did not enjoy our breakfast and thank you for letting us know. Rest assured that we use fresh regional products which are highly appreciated by the vast majority our our guests. Every guest will be seated in the morning -reason behind this common practice is to utilize all seats available. Best regards, Esko... More 

Fairfax, Virginia
Senior Contributor
44 reviews 44 reviews
19 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We recently spent one night at the Hotel Continental. We stayed here after exploring the country, due to our early flight out of Zurich the next morning. Arrival/Check-in We arrived a around official check-in time, and our room was ready. The front desk personnel were very professional and thoroughly explained all that the hotel had to offer. There is fresh... More 

Was this review helpful? Yes 1
EskoRe, Manager at Hotel Continental Zurich - MGallery Collection, responded to this review

Dear MadMaxEsq, Thank you very much for your detailed feedback. Concerning the rooms I would like to recommend our spacious Superior rooms for your coming stays. With regards to your breakfast experience I need to follow up on this, since we work with a waiter per guest ratio to guarantee efficient service especially in the morning. Sorry for this inconvenience.... More 

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Additional Information about Hotel Continental Zurich - MGallery Collection

Address: Stampfenbachstrasse 60 | 8006 Zurich, Zurich 8006, Switzerland
Phone Number:
Location: Switzerland > Canton of Zurich > Zurich
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Continental Zurich - MGallery Collection 4*
Number of rooms: 138
Reservation Options:
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Also Known As:
Continental Zurich Hotel
Continental Zurich zürich
Sofitel Zurich
Hotel Style:
#3 Green Hotel in Zurich
#9 Family Hotel in Zurich
#13 Romantic Hotel in Zurich
#15 Luxury Hotel in Zurich
#25 Business Hotel in Zurich

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