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All 123 Zurich hotels

Zurich Marriott Hotel

5.0 of 5 Hotel   |   Neumuehlequai 42, Zurich 8001, Switzerland
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Ranked #28 of 123 hotels in Zurich
Certificate of Excellence 2014
A recent review
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899 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (171)
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1 review
5 of 5 stars Reviewed today NEW

As you would expect from a Marriott Hotel, the facilities were very good, not inexpensive, but then nothing is inexpensive in Switzerland. The breakfast was outstanding and quite varied. Wi-fi was only free in the foyer and the cost within the room was quite expensive. For a hotel catering for business people I would have thought that in this day... More

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Senior Contributor
34 reviews 34 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Most of the rooms have spectacular views. We had the view that is shown on their Trip Advisor ad. It is not central to the big shopping street...but we like to walk and we're able to get to anything we wanted to see very easily. One of our party wasn't feeling well and the reception staff helped us get a... More

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Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Better locations in town, room ok but lacking some essentials such as slippers and... WIFI! Free WIFI only available in the lobby. Plus hotel right next to ambulance station, which makes it more likely to be disturbed at night. Breakfast good and complete. Did not have a chance to check restaurant and bars, but looked quite nice and hotel also... More

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London
Top Contributor
107 reviews 107 reviews
39 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This hotel is on the edge of the city, a fifteen minute walk to the old town along the river. It was a distinctly average stay in a corporate hotel. Rooms a little dated but perfectly adequate. We had a corner room which gave us a view of the river and surrounding area. The bathroom was really too small but... More

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MarriottZurich, Guest Relations Manager at Zurich Marriott Hotel, responded to this review

Dear Awaywegoagain22, Thank you for taking the time to share your feedback, following your recent stay with us at the Zurich Marriott Hotel. First of all, we were delighted to read that you enjoyed the beautiful river view from your room, as well as the breakfast in our restaurant. The main building of the Zurich Marriott Hotel was built in... More

Milan, Italy
Senior Contributor
39 reviews 39 reviews
18 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

we went to this hotel by using Marriott points as otherwise the rate would be not affordable for normal people (about 450€/night). the staff very kind and active in giving advises and welcoming us. being gold member i could get also free internet and lounge access otherwise to be paid and also got benefit of an upgrade in a minisuite... More

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MarriottZurich, Guest Relations Manager at Zurich Marriott Hotel, responded to this review

Dear Lorenzo R, Thank you for taking the time to review your stay with us on Tripdavisor. We are strongly convinced that the feedback you are providing will be of great assistance for others when planning their trip to Zurich. It is a pleasure to read that your time with us met your expectations and needs, especially that you have... More

dubai
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Not very pleased with this hotel. First of all, it's quite far from the nearest tram station which in Zurich is never heard of. Second, the lobby smells like people have been smoking cigarettes all day long, and when I asked why the receptionist told me that the smokers lounge is close by. Third, we had a very bad night... More

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MarriottZurich, Guest Relations Manager at Zurich Marriott Hotel, responded to this review

Dear MHH2, Thank you for taking the time to share your experience on Tripadvisor! The Zurich Marriott Hotel is located within 5 minutes walking from the next tram stop "Stampfenbachplatz", we do apologize if that was not explained to you. We were distressed to read that you were disturbed by the smell of smoke in the Lobby Area. Except the... More

London, United Kingdom
Senior Contributor
27 reviews 27 reviews
22 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel is situated on the outskirts of the city centre right across the road from the river so its quite easy to walk into town. I had an executive room which was huge with separate sleeping and lounge area. Great wifi connection and probably the best selection of TV channels I've seen in all my time of travelling. Very... More

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MarriottZurich, Guest Relations Manager at Zurich Marriott Hotel, responded to this review

Dear MissMac83, Thank you for taking the time to share your positive experience following your recent stay at the Zurich Marriott Hotel with us and other travellers on TripAdvisor. It has been a pleasure having you as our guest. We are excited to read that our hosts were able to exceed your expectations and that your sojourn was a most... More

Toronto
Contributor
11 reviews 11 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

A pleasant surprise after a horrible stay at Milan Marriott. We were greeted with a welcoming smile and assurance that our room was connecting. The rooms are dated (just like any other European hotel) but very comfortable.The consistent great customer service was unparalleled to any other hotel we stayed this year (we are not a gold member). Ever morning, coffee... More

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MarriottZurich, Guest Relations Manager at Zurich Marriott Hotel, responded to this review

Dear AlineGToronto, The time you invested in writing a review about the Zurich Marriott Hotel is highly appreciated and we are delighted to learn that all of our efforts did not go unnoticed. Should your travels bring you back to Zurich, it would be an honor to welcome you back to the Zurich Marriott Hotel. Please let us know if... More

Georgia
Contributor
20 reviews 20 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

My family had two rooms at the Marriot at the end of our 4 country vacation. While the room was clean and large enough the staff left something to be desired. The check in process took forever. When asked about we were told there was some confusion because another group checking in had a "similar" last name. Not the same,... More

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MarriottZurich, Guest Relations Manager at Zurich Marriott Hotel, responded to this review

Dear GASunlover, Thank you for taking the time to share your experience following your recent stay at the Zurich Marriott Hotel with us and other travelers on TripAdvisor. It has been a pleasure having you as our guest. We were distressed to read from your comments, that you were not completely satisfied with the room that you were accommodated in.... More

Jakarta
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

Stayed here for 2 nights at the tail end of over 2 weeks in Switzerland and it was the worst of the 7 hotels we stayed in. While the hotel was clean, the service was inconsistent and the staff was cold and often rude. Our bathroom door was broken and one member of our family was stuck in the bathroom... More

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MarriottZurich, Guest Relations Manager at Zurich Marriott Hotel, responded to this review

Dear rkn172, First of all we would like to take this opportunity and thank you for selecting the Zurich Marriott Hotel for your recent stay and for sharing your comments with us on Tripadvisor! We were concerned to read your comments about your recent stay and would like to apologize that we were unable to meet our expectations on this... More

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Additional Information about Zurich Marriott Hotel

Address: Neumuehlequai 42, Zurich 8001, Switzerland
Phone Number:
Location: Switzerland > Canton of Zurich > Zurich
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Zurich Marriott Hotel 5*
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Also Known As:
Marriott Zurich
Marriott zürich
zürich Marriott

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#12 Romantic Hotel in Zurich #12 Family Hotel in Zurich #18 Luxury Hotel in Zurich #19 Business Hotel in Zurich
Hotel Class
Number of rooms
261

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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