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All 123 Zurich hotels

Baur au Lac

5.0 of 5 Hotel   |   Talstrasse 1, Zurich 8022, Switzerland
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Baur au Lac
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89%
Ranked #6 of 123 hotels in Zurich
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
talamenthe New York City, New York
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211 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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New York City, New York
Top Contributor
73 reviews 73 reviews
29 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The Baur au Lac is a gem. From the second you arrive, you feel pampered and treated as a Royal family member. The service is perfect and ran with maestria. I love this hotel and cannot recommend it enough. We had dinner at Rive Gauche as we stayed only for one night during this holiday weekend. The food was delicious... More

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Stockholm
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a beautiful hotel, and I was well received on arrival. I was shown to an immaculate single room with lovely crisp bedlinen and a nice decor. There was a fruit basket in the room. Both the bathroom and the room were spacious, but there was no view. My room was facing another bulding. I did not mind, but... More

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Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear phantom008 We deeply regret to learn that your breakfast order was not picked up and thus not delivered. Rest assured that this incident was discussed with the respective person in order to avoid an incident like this in the future. Moreover we would like to thank you for input on the quality of food. We are convinced that food... More

Lausanne, Switzerland
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I really enjoyed my stay at the hotel, excellent and professional service. The Brasserie style restaurant was perhaps not up to the level, despite great food the service was somewhat slack. I still think it's sad when a hotel uses it's standard rooms even when it isn't full, looking out the window into the courtyard always is a drag....Despite a... More

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Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear Gunnel B, First of all I would like to thank you for your recent stay at the Baur au Lac and for having taken the time to write your reaction on Tripadvisor. Your feedback with regards to our facilities and services is extremely important to us and allows us to continually monitor and improve our services. We are delighted... More

Santa Barbara, California
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 12, 2014

I had two recent stays at this hotel. Its quiet elegance, location, and perfect service make it one of my favorite stays in the world. On my last evening before an early flight, I left my credit card at a restaurant. I had to cancel the card early the next morning. On checking out, the staff could not have been... More

Was this review helpful? Yes 1
Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear Jon B, Thank you very much for having taken the time to share your wonderful feedback following your recent stays at the Baur au Lac. It makes us very proud that our employees were being most helpful while you were facing a difficult situation. Furthermore we are delighted that they were able to turn your stay into such a... More

Melbourne, Australia
Contributor
11 reviews 11 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 4, 2014

I have recently had the opportunity of returning to the Baur Au Lac after my first visit nearly twenty five years ago. The hotel is still the grand gem in Zurich. Service is perfect , rooms are absolutely beautiful and the food , whether in the Breakfast restaurant or the hall is top standard. Location could not be better, walking... More

Was this review helpful? Yes 1
Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear Mr Moss, Thank you for taking the time to share your feedback regarding your recent stay on tripadvisor. It is always a pleasure when our guests choose to return to the Baur au Lac after so many years and we are still able to meet their expectations. We are very proud to read that you consider the Baur au... More

Cornwall
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed February 23, 2014

Difficult to review this hotel - it is just perfect in every respect. Attentive service yet not obsequious, incredible large rooms with extraordinarily comfortable beds, superb bathroom facilities, first class breakfast and so on and so on. There is not a single thing that could be improved upon. Affiliated to the 'Leading Hotels of the World' the Baur au Lac... More

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Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear nucleartraveller8, Thank you for posting your wonderful review about the Baur au Lac on tripadvisor. We are absolutely thrilled to learn that you especially appreciated our discreet but attentive service, the size of our guest rooms and the quality of our breakfast. Rest assured that we will proudly share your kind feedback with our entire team. It would be... More

Top Contributor
97 reviews 97 reviews
44 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed January 18, 2014

Amazing place...very nice the garden during the summer...beautiful decorated little tearoom....very helpfull and friendly staff. The food is very tasty and well served. Very popular place for the elderly and beautiful aristocrats....

Was this review helpful? Yes 1
Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear skfmac, Thank your for taking the time to post your views about the Baur au Lac on tripadvisor. We are happy to learn that the ambiance in our garden and the tearoom, as well as the quality and taste of food, was to your liking. Your kind words about our employees are highly appreciated and make us very proud.... More

Desenzano Del Garda, Italy
1 review
5 of 5 stars Reviewed January 18, 2014 via mobile

This hotel is my faworit during long time already. It is one of the best hotels in Europe and believe me I visited really many hotels already, mostly members of The Leading Hotels of the World. Baur Au Lack - the best service, rooms, restaurans, location... I can recomend you!

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Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear francesco…., Thank you very much for this wonderful review on tripadvisor. We are absolutely thrilled that you regard the Baur au Lac as one of your favourite hotels and are happy that you enjoy the time with us. Your loyalty and recommendation are highly appreciated. It would be a great pleasure to welcome you back in the very near... More

Karlovy Vary, Czech Republic
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 14, 2014

Classy hotel! Stayed for 3 nights in a spacious room with lake view during the Golden League, friendly stuff always helpful, great food quality. Only missed the chance to be driven in the hotel´s Rolls Royce;-)

Was this review helpful? Yes
Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear Maaze70, Thank you for sharing your „Baur au Lac experience“ with us. We are delighted to learn that you have especially appreciated the size of the lake side room, the friendliness of our employees and the quality of our cuisine. Your kind feedback has already been shared with the entire Baur au Lac team. It would be a great... More

Sentosa Island, Singapore
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 12, 2014

Me and my girlfriend went there to have a lunch and it was very good experience. Service staff was very friendly and food quality was good. Nice view! They also serve very good brunch on weekends! Suggest everyone to try !

Was this review helpful? Yes 1
Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear Pavel_Kuznetsov, Thank you for sharing your recent experience about your visit at our Pavillon restaurant. Your compliments about our service crew indicates that we are on the right path. It is our ultimate goal to satisfy our customers with the highest quality of food and an outstanding service experience. We look forward to welcoming you back in the not... More

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Additional Information about Baur au Lac

Also Known As:
Baur Au Lac zürich
Baur Au Lac Hotel
Address: Talstrasse 1, Zurich 8022, Switzerland
Phone Number:
Location: Switzerland > Zurich
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Business Hotel in Zurich
#6 Luxury Hotel in Zurich
#7 Romantic Hotel in Zurich
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Baur au Lac 5*
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