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Baur au Lac

5.0 of 5 Talstrasse 1, Zurich 8022, Switzerland
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Certificate of Excellence 2014
Baur au Lac
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Baur au Lac
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297 reviews from our community

Traveler rating
    238
    35
    13
    5
    6
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Sydney, New South Wales, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My husband stayed at the Baur Au Lac more than 20 years ago and remembered this hotel fondly. We were not sure what to expect after so many years, but were delighted with the updates to the hotel, particularly the beautiful and elegant rooms. The service was impeccable. Breakfast in the pavilion was a lovely way to start the day.... More 

Was this review helpful? Yes 1
Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear Kyra A, Thank you for your lovely words here on Tripadvisor. It very much touches our heart, that you have returned to the Baur au Lac after twenty years. All the more it makes us very happy, that we could fulfil your expectations and that we have also met your taste with regards to the interior design. A returning... More 

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We spent two nights in this charm hotel. from the time of the check-in you feel a'coming home' ambiance. large, comfortable rooms with plendid sheets and good pillows in bed. I like to sleep in 68F despite the winter and had no problem with the a / c. dined at both restaurants: In "The Pavillion" very classic and elegant roundabout... More 

Was this review helpful? Yes
Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear mbotaola, Thank you very much for your message here on Tripadvisor. We are always striving to provide a unique experience to every single one of our guests. Therefore it makes us thoroughly happy when our guests leave with so many positive impressions. Our Restaurant Manager will be delighted that you also enjoyed your visit at the Pavillon to the... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Amazing hotel staff and concierge services under Captain Jeremy's leadership, everything can be taken care of for you. Always do the breakfast to start your day. No better location in Zurich. Beautifully updated lobby. Hair and makeup at Vanity is a must. I love Louisa!

Was this review helpful? Yes
Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear Avchoquette Thank you very much for taking the time to leave such a positive review of your recent stay at the Baur au Lac. It is a great pleasure to read, that you enjoyed your stay with us. We will pass on your feedback to the entire team, especially to Jérémie. Comments like yours, encourage our employees to provide... More 

Kuala Lumpur, Malaysia
Top Contributor
103 reviews 103 reviews
79 hotel reviews
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Famous. Classic. Well located. Is there anything else to say? The reception counter is tiny. But works. There is no lobby to speak of but having said that the atrium is unique The rooms are large and beautiful in the classic European grand hotel style. Technology requirements are discreetly located but all there. The bathroom is luxurious. There is nothing... More 

Was this review helpful? Yes
Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear siglo, Many thanks for your recent stay at the Baur au Lac and for passing on your valuable thoughts. We really appreciate that you took the time to record your experience and are delighted to hear that we were able to fulfil your expectations. The renovation has transformed “Le Hall” (atrium) back to its original light-filled guise, a restoration... More 

Durban, South Africa
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

found through LHW website, first time to Switzerland so wasn't sure what to expect culture wise - this hotel surpassed all our expectations of 5 star, and more! Every sector, from check in to restaurants to housekeeping were consistent in their outstanding hospitality Would highly recommend for an amazing experience in Zurich

Was this review helpful? Yes
Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear Nishi_sp, Your kind words about your stay at the Baur au Lac and your experience at our restaurants are very much appreciated. It makes us thoroughly happy that you have left Zurich with such a positive feeling. It is the ultimate goal of the entire Baur au Lac team to provide every single one of our guests with a... More 

Berlin, Germany
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I was very favourably impressed. The hotel is very centrally located, with the high street, Bahnhofstrasse, mere minutes away. I had a very lovely room – including a bathroom with a shower that worked fine without you having to study a manual first. The service at the hotel was excellent, as was breakfast. Everything just went fine. Next time I'm... More 

Was this review helpful? Yes
Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear Rainer Z, Thank you for taking the time to share your experience on Tripadvisor. We are very grateful that we have such a central location. It truly makes us very happy to learn that you appreciated the proximity to the city centre and the lake. A returning guest is one of the biggest compliment for us, it indicates that... More 

Cape Town, Western Cape, South Africa
Contributor
16 reviews 16 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Magnificent old world charm with superb service and attention to detail. Rooms much better than entranxe. Tasteful contemporary decor with sophicticated co fort. Exquisitely clean bathrooms and nice touches. Free mini bar, chocolates and fruit complementary. Very comfortable beds with beautiful linen and crisp soft pillows . Hotel constantly revamps and redecorates. Not to be missed

Was this review helpful? Yes
Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear Suzanne B, Thank you so much for taking the time to write about your stay on Tripadvisor. The choice of our décor and interior design is something we attach great importance to. All the more it makes us very happy to hear that we met your taste. We are pleased to share your kind words with the team and... More 

Dubai, United Arab Emirates
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We missed our flight from Zurich and resorted to searching online for hotels in Zurich and called a few friends & family members. We lucked out. Having visited most other 5 star hotels in Zurich, we definitely lucked out. 2 mins from Bahnhofstrasse, an amazing lobby lounge with an amazing selection of delicious food, champagnes, liqueurs etc., an amazing evening... More 

Was this review helpful? Yes 1
Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear Dany032, Thank you for taking the time to share your experience. It was a pleasure to welcome you and your family and we are delighted to learn, that you could enjoy your stay despite the rather inconvenient situation of missing your flight. We have just recently opened our newly refurbished “Le Hall” and are very thankful to read that... More 

Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed at Baur au Lac hotel for a few nights and absolutely loved everything of it. The hotel is 5 mins walk from Paradplatz and the lakeside, hiding a little behind its own garden, it's like a paradise within a paradise. The hotel standard from rooms, staff, service, hospitality, food to interior are impeccable. Truly a traditional luxurious hotel with... More 

Was this review helpful? Yes 1
Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear Globetrotter_vee, Thank you so much for your kind words and taking the time to share them here on Tripadvisor. We feel very grateful for our central location and are very happy when our guests appreciate it too. It is a pleasure to learn you enjoyed your stay with us and we will be glad to share your positive feedback... More 

Christchurch, New Zealand
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were in Zurich for two nights and loved this place. We thought the room even though of good quality, was a little to expensive compared to other luxury hotels across Europe. As it was decorated in a slightly dated style, but elegant at the same time. We loved the open air bar on the ground floor and would end... More 

Was this review helpful? Yes 1
Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear Hall221, Thank you very much for your review on Tripadvisor. We always appreciate it when our guests take the time to share their personal experience. We are very pleased to learn, that you enjoyed our Rive Gauche Terrasse and the location of the hotel. It is however unfortunate, that we could not fully suit your taste in terms of... More 

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Additional Information about Baur au Lac

Address: Talstrasse 1, Zurich 8022, Switzerland
Phone Number:
Location: Switzerland > Canton of Zurich > Zurich
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Baur au Lac 5*
Number of rooms: 120
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Also Known As:
Baur Au Lac zürich
Hotel Style:
#1 Romantic Hotel in Zurich
#2 Business Hotel in Zurich
#2 Luxury Hotel in Zurich
#6 Family Hotel in Zurich

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