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Baur au Lac

#1 of 127 Hotels in Zurich
Certificate of Excellence
Talstrasse 1, Zurich 8022, Switzerland
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Best prices for: 1 room 1 guest
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Baur au Lac
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Baur au Lac
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342 reviews from our community

Traveler rating
    280
    38
    13
    5
    6
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55
103
26
110
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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  • Chinese (Simplified) first
  • English first
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  • All months
    (342)
  • Mar-May only
    (87)
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    (86)
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    (83)
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    (86)
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Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Had the opportunity to spend (2) nights at the Baur au Lac on business was very impressed with the level of service and attention to detail. The room was nicely appointed, well lit and had a warm atmosphere. What really set the hotel apart was the warm and friendly staff, everyone could not have been nicer. Best hotel in Zurich... More 

Was this review helpful? Yes
Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear tvltheworld28, Thank you for taking the time to write about your experience at the Baur au Lac. We feel very grateful for every positive feedback we receive, therefore we are even happier to learn that you were satisfied and pleased with our hospitality and the hotel itself. With joy we share your kind words with the entire Baur au... More 

Hong Kong
1 review
5 of 5 stars Reviewed 2 weeks ago

the team have me feel like a home away from home superb overall can highly recommend this a must place to stay take the harbour view worth a million dollars try their restaurant the drive with a gps its easy and hotel has a valet service

Review collected in partnership with The Leading Hotels of the World

Was this review helpful? Yes
Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear David P Thank you for taking the time to write about your stay. We are delighted to hear that you enjoyed your stay and especially our beautiful and unique lake view. We are very happy to forward your kind words to the entire Baur au Lac team. We would be very pleased to welcome you back in Zurich in... More 

Senior Contributor
31 reviews 31 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

One of the view hotels owned by a private Familly. Ideally located by the lake with a beautiful garden, but also only a stone throw away from the world famous Bahnhofstrasse. Staff throughout the hotel is highly professional and always keen to help. The rooms are very comfortable and very quiet. Highly recommendable for business and family travel. Definitely a... More 

Was this review helpful? Yes
Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear Mimi Michel Thank you very much for sharing your kind words here on TripAdvisor. A returning customer is one of the biggest compliments for us. Therefore it makes us very happy to hear that you were satisfied yet again with our staff and the comfort of our premises. Dear Mr. Mimi Michel, we would love to welcoming you back... More 

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This is a serious hotel with very professional and high level service. I think that it's not necessary to describe details. It is expensive, but if you can spend that money, you will not be sorry for any single frank.

Was this review helpful? Yes
Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear Momir N, Thank you for taking your time to write about your stay. We are delighted to hear that you enjoyed your stay and are very happy to forward your kind words to the entire Baur au Lac team. We would love to welcome you back in Zurich in the very near future. Kind regards, Wilhelm Luxem General Manager More 

Geneva, Switzerland
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

A wonderful stay in a hotel which is not only beautifully decorated, but where every piece of art has its personal story. Our room had a view on the lake, overlooking the canal, and don't miss a delicious dinner in the Rive Gauche restaurant. We thoroughly enjoyed our stay!

Was this review helpful? Yes
Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear Sylvie j, We are very grateful for your kind words here on Tripadvisor. It makes us very happy, that our interior design is appealing to you and you felt comfortable during your stay with us. The Rive Gauche team will be thrilled about your compliment! It would be a real pleasure to welcome you back in the near future.... More 

New York City, New York
5 of 5 stars Reviewed 4 weeks ago

This is one of Europe's great hotels. It has the right combination of old world charm and modern touches. The service is impeccable; the restaurants and bars are some of the best in the city. The views of the river are beautiful, enhanced by large windows.

Was this review helpful? Yes
Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear Lisa D, Thank you for taking the time to write about your stay. Your positive words make us very happy and will be shared with the entire Baur au Lac team. We would love to welcome you back in the near future. Kind regards, Wilhelm Luxem General Manager More 

Lemont, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

I enjoyed every minute of my stay at Baur au Lac and wish I could have stayed longer. It is a stunning property and the staff is very warm and friendly. Everyone makes you feel very much at home. The food was outstanding! I was there for the end of winter festival and the hotel management sent me a little... More 

Review collected in partnership with The Leading Hotels of the World

Was this review helpful? Yes
Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear Linda, Your kind words bring a smile on my face! When our guests leave with such a positive feeling, we feel even more motivated to give our best every day. An authentic and personalised service is what the Baur au Lac stands for. The entire team is always striving to provide our guests with an unforgettable stay. We are... More 

Victoria, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

Travelers of means will appreciate the history and luxury of this hotel. And all modern amenities, including WiFi and TV channels in some 10 or so languages, are included. If the budget allows it, this hotel is highly recommended. Everything is top class.

Was this review helpful? Yes
Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear Martin M, Thank you for having taken the time to write such a kind recommendation of the Baur au Lac. We are thankful to read that we were able to meet your expectations with our inclusive services and amenities. We would be pleased to welcome you back soon. Yours sincereley, Wilhelm Luxem General Manager More 

Jeddah, Saudi Arabia
1 review
5 of 5 stars Reviewed April 15, 2015

Great Hotel with great staff who made sure we have everything we need and went out of their way to make sure we're feeling comfortable. I would like to personally express my deep appreciation to Mr. Robert Boden & Mrs. Comelia Zimmermam for making our stay a pleasurable stay. I will sure come back to your hotel because I had... More 

Review collected in partnership with The Leading Hotels of the World

Was this review helpful? Yes
Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear Ayman A, Thank you very much for having taken the time to write about your pleasant experiences at the Baur au Lac. We are always striving to provide a unique experience to every single one of our guests. Therefore it makes us thoroughly happy when our guests leave with so many positive impressions. It is a real pleasure to... More 

Manila, Philippines
Top Contributor
678 reviews 678 reviews
77 hotel reviews
362 helpful votes 362 helpful votes
5 of 5 stars Reviewed April 7, 2015

From the moment we drove up to the front door, we were taken care of. A valet parked our car in their nearby garage. After a quick check-in, one of the staff brought us to our rooms. This personalized gesture was very nice. Our 2 rooms were connected. Our 3 children stayed in one room with the addition of a... More 

Was this review helpful? Yes 1
Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear Coellum, Thank you so much for taking the time to write about your experience with us. We are very thankful about your positive words and will certainly share them with the entire team. A personal service is part of the Baur au Lac philosophy and it is our ultimate goal to make every single one of our guests feel... More 

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