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Baur au Lac

#2 of 131 Hotels in Zurich
Certificate of Excellence
Talstrasse 1, Zurich 8022, Switzerland
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Baur au Lac
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354 Reviews from our TripAdvisor Community

Traveler rating
    290
    39
    14
    5
    6
See reviews for
56
107
27
115
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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  • All months
    (354)
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    (90)
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    (95)
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    (83)
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    (86)
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Luxembourg District, Luxembourg
Level Contributor
63 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

It s part of one my favorite hotel in the world regarding services , rooms, food and location. They have an excellent restaurant right outside with great clientele and food Rive gauche.a place to be. I hope I can make it to the summer party this year.

Was this review helpful? Yes
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

From the doorman on up, everyone is concerned about your comfort and satisfaction at all times. The location is very central, with close access to the Lake, to Bahnhofstrasse, the concerthall, old town, etc. The food is excellent and the restaurant in the garden is really very pleasant. The rooms have been beautifully remodeled while not very large.

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Jacksonville, Florida
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Before starting a two-week group tour in Switzerland and Italy, I treated myself to a stay at the Baur au Lac to recover from jet lag and see something of Zurich. The room was beautiful and comfortable, the staff amazingly warm and helpful, and my meals there were lovely. The motorized blackout window shades assured I could catch up on... More 

Review collected in partnership with The Leading Hotels of the World

Was this review helpful? Yes 1
Level Contributor
63 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

if you are interested in being where everyone who is anyone in Zurich goes, it's the Baur Au Lac. Great atmosphere. perfect location just in front of the lake with it's own gardens. highly recommend eating in the garden any afternoon. marvelous,.

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minsk
Level Contributor
48 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is a perfect example of luxury service in hospitality industry. I decided to celebrate my birthday there, booked the rooms for myself and my friends. However I could not arrive before my friends, thus I've contacted the reception and asked them if they could not follow their standard procedure while checking in my guests and charge me when... More 

Was this review helpful? Yes
Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear 35tat, First of all we would like to thank you for having taken the time to write about your recent stay at the Baur au Lac. It makes us very happy, that you have chosen the Baur au Lac to celebrate your birthday in Zurich and that we have been able to host you and your friends for this... More 

Boston, Massachusetts
Level Contributor
193 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
5 of 5 stars Reviewed 2 weeks ago

By far -- one of the best hotels I have ever stayed at. The linens are the finest in the world. The rooms soundproof and solid. The staff can't do enough. And the food is very carefully prepared. There is ONLY one hotel for me in Zurich: Baur au Lac.

Was this review helpful? Yes
Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear Bostonian80 First and foremost we would like to thank you for having taken the time to write about your stay at the Baur au Lac. We truly appreciate your highly motivating comments. Being the first hotel of your choice in Zurich is a wonderful compliment! Your feedback is very well received by the entire Baur au Lac team. We... More 

Houston, Texas
Level Contributor
62 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I really can't understand the love affair other reviewers seem to have with hotel unless price is just not an object (which may be the case?). Or perhaps my expectations are just too high for a US$950 room? I provide a summary of my experience below and frankly, alot of my opinion is based on what the hotel costs, but... More 

Was this review helpful? Yes 1
Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear eurotripper Thank you for your visit at the Baur au Lac and your sincere feedback about your stay with us on TripAdvisor. A personal and individual customer service is our top priority, therefore it makes us very sad, that we could not fulfil your expectations and we were not able to serve you immediately at our Front Desk. Please... More 

New York City, New York
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed May 31, 2015

We only had one night in Zurich and decided to pamper ourselves by staying at Baur au Lac. The hotel turns out to be the best thing about Zurich! The service was hands down amazing. We arrived on an early morning flight and was at the hotel by 6.30. We thought that being a 5 star hotel, Baur might have... More 

Was this review helpful? Yes 1
Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear maodohsiao First and foremost we would like to thank you for your visit to the Baur au Lac and your wonderful detailed review. We are happy to learn, that you enjoyed your stay to the fullest and we were able to grant you an early check-in in order to recover from your very long journey to Zurich! For us... More 

New York City, New York
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed May 29, 2015

We spent 2 nights at the Baur au Lac and were very impressed by the quality of this hotel. First of all it is perfectly situated in central Zurich - by the lake and shopping areas. The service and hotel staff were very professional and friendly. The rooms are very well appointed and very nicely decorated. We highly recommend staying... More 

Was this review helpful? Yes 1
Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear C L, Thank you very much for having taken the time to write about your stay at the Baur au Lac. Your kind words regarding our hospitality give us even more motivation for daily efforts. As you mentioned, the Baur au Lac is family-owned for 6 generations and we always try to make our guests feel like home. We... More 

s paulo
Level Contributor
98 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 stars Reviewed May 27, 2015

Me and my husband stayed there for leisure for 3 days this month. The hotel is located in the best place in town, so we could go to many interesting places by foot. Our room was perfect, the restaurants are excellent, and the gardens make us feel in a very special place. Staff is very kind and attentive. Certainly we... More 

Was this review helpful? Yes 2
Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear cintiap, Thank you very much for having taken the time to write about your stay at the Baur au Lac. We are happy to learn that you enjoyed your stay at the Baur au Lac, especially our peaceful park. With pleasure we share your words with the entire team. We hope to welcome you back very soon. Kindest regards,... More 

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