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Baur au Lac

5.0 of 5 Talstrasse 1, Zurich 8022, Switzerland
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Certificate of Excellence 2014
Baur au Lac
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Baur au Lac
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277 reviews from our community

Traveler rating
    219
    34
    13
    5
    6
See reviews for
45
88
21
86
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (277)
  • Mar-May only
    (50)
  • Jun-Aug only
    (86)
  • Sep-Nov only
    (83)
  • Dec-Feb only
    (58)
All months
Tokyo, Japan
Senior Contributor
25 reviews 25 reviews
23 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed yesterday NEW

Unless your income means it's a relative insignificance, perhaps no hotel is ever really worth the price one has to pay at hotels such as this. But when it comes to the high-end, exclusive, historic hotels of the world, the Baur au Lac sets the standard. Of course the rooms, while on the smaller side, are wonderfully comfortable and superbly... More 

Was this review helpful? Yes
Zurich, Switzerland
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

the ambience in this restaurant is great, if possible you should sit outside on a nice day. the service and food is amazing. if you go there, you need to have enough time for such a wonderful place. enjoy

Was this review helpful? Yes
San Diego, California
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I have stayed in luxury hotels worldwide and Baur au Lac was truly incredible! It was my birthday the day of arrival and they had put a complementary fruit basket and INCREDIBLE chocolate torte birthday cake to welcome me in the room. Every staff member in the hotel wished me a happy birthday every time I would go in and... More 

Was this review helpful? Yes
Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear jmarte05, Thank you very much for taking the time to leave such a kind review of your recent stay at the Baur au Lac. It makes us always very happy when our guests had an outstanding time in Zurich and at the hotel. Feedback like yours motivates the entire team to give the best every day. Rest assured that... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Baur Au Lac in Zurich is an excellent hotel and probably one of the best hotels all over the world, as far as I know! If you travel to Zurich, stay at the Baur au Lac and you will not forget it! Of course you must have breakfast in the unique PAVILLON and

Was this review helpful? Yes 1
Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear AntoniosKoudroglou, Thank you very much for your kind words, which are a great motivation for the entire Baur au Lac team. It would be a pleasure to welcome you back very soon. In the meantime we wish you a very festive holiday season and a remarkable start into the New Year! Kind regards, Wilhelm Luxem General Manager More 

Zurich, Switzerland
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It was a magical lunch. Thank you to the organizers and sponsors. I know from experience how much work goes into holding a successful and profitable fundraising event. I believe you did indeed succeed in raising a lot of money for Pinocchio's counseling center for parents and children, so, once again... Congratulations & chapeau!

Was this review helpful? Yes
Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear Jeu_dePlume, Thank you so much for your lovely post on tripadvisor. We are very pleased to read that you have enjoyed the Ladie’s Lunch. We are very proud to take part of this important fundraising event and we are looking forward to welcoming you next year again at the Baur au Lac. Dear Jeu_dePlume , thank you again for... More 

london
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

I have been to to restaurant a while ago, very slow service although not busy. Today again glacial service in lounge although a set lunch item ordered. Why ? Seemed short staffed but not good for this level of hotel....

Was this review helpful? Yes 1
Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear villamine, Thank you very much for taking your time to share your recent experience at our restaurant. Please let me offer you our most sincere apologies for the inconvenience you encountered. Concerning your experience with our staff, we regret that you did not feel that they were engaged and attentive. We will certainly review your feedback with all staff... More 

Singapore, Singapore
Contributor
17 reviews 17 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Champagne and chocolates with gold paper and strawberries awaited us..! We were recognized by fade and taken for a tour.! Amazing place amazing food people and concierge is super helpful.! Everything you could ask for from a leading hotel.! Warm and understanding and helpful and simply amazing simply amazing..! Can't say enough I am every happy to have experienced this... More 

Was this review helpful? Yes
Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear ImranMir Thank you very much for taking the time to share your « magical » experience at the Baur au Lac. We are so glad that you thoroughly enjoyed your stay with us and the Baur au Lac outreached your expectations to a unforgettable stay. Your comments about our staff make us very proud. It is with great pleasure... More 

Geneva, Switzerland
1 review
5 of 5 stars Reviewed 3 weeks ago

My 2-day stay at the Baur au Lac with 2 children aged 8 and 4 1/2 was just perfect. The room was huge and tastefully decorated. I had to ask for some medicine as my daughter was unwell, and it was fetched from the local pharmacy and promptly delivered to our room. My son had received a stuffed lion during... More 

Was this review helpful? Yes
Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear Philipp1207, Thank you very much for taking the time to share your experience. It is a great pleasure to read you and your family enjoyed your stay with us. We are always striving to provide a very customised service in order to meet the individual needs of all of our guests. It makes us thoroughly happy to discover when... More 

Edinburgh, United Kingdom
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have just spent three glorious days in this wonderful Hotel...no wonder it's amongst the Leading Hotels in the world category and deservedly so. I doubt whether any reviewer could adequately articulate the all round splendour from the moment you see the courtyard entrance and you are whisked to your de luxe room with the minimum hassle and optimum efficiency.... More 

Was this review helpful? Yes
Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear DJM-JBM13, Thank you very much for your e-mail of today regarding your recent visit to the Baur au Lac. I would like to take this opportunity the express my sincerest thanks for your positive comments on tripadvisor. I greatly appreciate that you have taken the time to write about your experiences at the Baur au Lac and am delighted... More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 9, 2014

A classic with wonderful accommodation and excellent service. A must stay if you plan on citing the city. It is one of my favorite hotels in Switzerland and has been constant in perfection every since my first visit twenty years ago. Highly recommended for a vacation.

Was this review helpful? Yes
Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear Neptune-Dog, Thank you very much for sharing your Baur au Lac experience. It makes us tremendously happy to welcome returning guests. We are continuously investing into the hotel and regularly refurbishments are crucial to maintain the high standard we aim to offer our guests. We are currently renewing our “Le Hall” and would love to hear your feedback, once... More 

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Additional Information about Baur au Lac

Address: Talstrasse 1, Zurich 8022, Switzerland
Phone Number:
Location: Switzerland > Canton of Zurich > Zurich
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Baur au Lac 5*
Number of rooms: 120
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Also Known As:
Baur Au Lac zürich
Hotel Style:
#2 Romantic Hotel in Zurich
#3 Luxury Hotel in Zurich
#4 Business Hotel in Zurich
#11 Family Hotel in Zurich

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