An amazing property, lovely little hotel, the staff were great and they offered impressive service. Housekeeping was unlike any housekeeping we have experienced in our travels around the world. I gave my trousers to be iron and wanted it back in 10 minutes.....and 10 minutes it was. Now that's a true example of service. One small elevator to access the... more

I stayed here twice in August for a total of 5 nights. This hotel is in a class of its own. The only possible criticism would be the lack of a swimming pool. But in such a location one cannot expect everything. On both occasions the rooms and bathrooms were perfect; on my second stay I was lucky enough to... more

It was our first trip to Zurich! Beautiful city! The hotel location was perfect to explore Zurich and the regions. Public transport is very easy to navigate from the hotel. The hotel staff let it down. They were way too stuck up! It is a lovely hotel. Breakfast was enjoyable except despite it being summer and 30C + you are... more

Alright, where to even start... We booked this hotel hearing from friends that it was the best place to stay. We usually stay in 5 star hotels, so the expense was not something that bothered us. We arrived around 4pm and we had to wait 30 minutes for our room to be ready. We stayed in a Jr. Suite, before... more

Being one of the oldest hotels in Zurich, Baur au Lac is just great. Right in the middle of the city, situated by the lake and close to the famous Bahnhofstrasse, it stands up to its reputation. Each and every one of the guest is a VIP for the staff. The hotel is privately owned, small with about 124 rooms,... more

Great location, attentive service from the staffs. I e-mailed the hotel and booked the room with them directly, responses were replied promptly and efficiently. Our flight arrived in the morning, and they arranged early check in to get us in our room in the morning, which is a really nice touch, I really appreciate it. The building itself is nice... more

Perfect room, spacious bathroom. Great Breakfast. Slightly overpriced. Good location and concierge desk helpful. more

The Baur au Lac has got to be one of the best hotels that I stay at. The service is second to none, both in the hotel, and in the conference & banqueting department. I've stayed here a couple of nights every year for the past 15 years. It's just a great place. Yes, the staff can be a little... more

I have to say, when we pulled up to the hotel, I had some doubts. It seemed a little quiet and I was concerned that it might be a bit stuffy. And I was travelling with my two teenaged sons, so I live in fear of stuffy!!!! Added to that, there was noticeable construction noise when we entered the lobby.... more