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Baur au Lac

Travelers' Choice award winner
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Talstrasse 1 | 8001 Zürich, Zurich 8001, Switzerland
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Baur au Lac
Baur au Lac
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451 Reviews from our TripAdvisor Community

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Geneva, Switzerland
Level Contributor
344 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 1,081 helpful votes
5 of 5 stars Reviewed yesterday NEW

Never ceases to deliver. Not the most amazing 5 star of all times in terms of looks but more efficient and regular than a Patek Philippe watch. Great service, swiss german cleanliness and efficiency, extremely comfortable beds and an amazing location moments from the Lake and Bahnhofstrasse. My hotel of choice for business and pleasure. A little on the expensive... More 

Helpful?
1 Thank honestunbiasedview
York
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Beautiful hotel fabulous attentive staff. Lovely city to spend a long weekend in. Many restaurants and shops, very clean in all areas and transport system with the trams was easy and convenient to use.

Review collected in partnership with The Leading Hotels of the World

Helpful?
Thank gillianc66
Brooklyn, New York
Level Contributor
3 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

This hotel is totally over the top. Location can't be better. Rooms are extremely clean and taken care of. Will definitely come back again. the bar is very happening as well as the restaurants. We got upgraded to a suite which was over the river and absolutely beautiful.

Helpful?
Thank Ari B
Hawaii
Level Contributor
77 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 stars Reviewed 1 week ago

Although my short was stay, I would highly recommend this hotel: LOCATION: Convenient for our car service and in a great location to walk/run to Old Town Zurich SERVICE: Impecable. I had made a few requests prior to arrival and the hotel staff was quick to assist. GYM: Excellent for a hotel gym. The area was great for running and... More 

Helpful?
Thank EB808
Zurich, Switzerland
Level Contributor
113 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago

We celebrated our birthday here this year. I strongly recommended their taste menu with wine pairing. It was a really excellent experience- the food, the layout and the service was all perfect. If there is one thing that could probably improve, the suit of the lead waitor is slightly over-size and could be more fit.

Helpful?
Thank Jessie G
Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear Jessie G, First of all let me thank you for celebrating your birthday at the Pavillon and for taking the time to share your comments on TripAdvisor. We are delighted that we have met your expectations in every aspect. Your compliments concerning our “Menu Harmonie” are very pleasing. The Menu has been composed with much dedication by Chef de... More 

Whistler, Canada
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

From The moment we stepped out of our town car arriving at the Baur au Lac: we felt very well cared for and we appreciated the amazing level of service. The manager of the restaurant for the breakfast service and lunch his name is JJ and he is so amazing. He offers a quiet level of service that is second... More 

Helpful?
Thank wheelerart
Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear wheelerart, Thank you very much for staying at the Baur au Lac and for sharing your experience on Tripadvisor. Your amazing feedback puts a big smile on our faces. We are delighted to learn that you fully enjoyed staying with us and that you felt cared for throughout your entire stay. We are always striving to make every single... More 

Perth, Australia
1 review
5 of 5 stars Reviewed 3 weeks ago

Incredible hotel and staff. Stayed in Junior suites and the size and appointments in the room were superb. Staff are just amazing and always go out of their way top help with any request. The reception is old school and very efficient which is part of the hotels charm. The Baur au Lac really is the standard that other hotels... More 

Helpful?
Thank t1352016
Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear Timothy, We want to thank you for staying at the Baur au Lac and for writing this very kind and wonderful review about your experience. It makes us sincerely happy, when our guests leave with such a positive feeling and it motivates us even more to strive for the best every day. Dear Timothy, we would feel honoured to... More 

Qatar
Level Contributor
65 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Fresh, lively, rich, vibrant, etc. Hotel lives up to the expectation of the guests. Rooms are just superb. Maintained very well and no compromise. Beautiful garden around the hotel fresh flowers all around the hotel is very energising. The only property which he access to receive guests right at the aircraft on landing in Zurich airport.

Helpful?
Thank Balaji S
Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear Balaji S, Thank you for choosing the Baur au Lac as your home away from home during your stay in Zurich. We are delighted to receive such a wonderful review about your stay at our hotel. Our employees give their upmost to make every guest feel welcome and happy while staying with us. All the more your friendly words... More 

Zurich, Switzerland
1 review
5 of 5 stars Reviewed 3 weeks ago

As always I was staying at Baur au Lac early January this year. This is a truly professional place. From your arrival to the departure everything works like a Swiss watch. The service is impeccable. The room large and comfortable. There is an old fashion atmosphere of quality and dignity. There is no sign of "design hotel" or "boutique hotel",... More 

Review collected in partnership with The Leading Hotels of the World

Helpful?
Thank Anders L
Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear Andres L, We would like to thank you for staying at the Baur au Lac and for sharing a review about your experience. We feel flattered by your kind words about our hotel. Since we are always striving for perfection it makes us truly happy to learn, that you were fully satisfied during your stay. An atmosphere of quality... More 

Canton of Zurich, Switzerland
Level Contributor
63 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed December 31, 2015 via mobile

We booked ourselves into a junior suite for New Year's Eve as a treat and a treat it was. The suite overlooked the lake and was located on the third floor so perfect to observe the fire works at midnight. The suite as such was very spacious and stunningly appointed. The furnishings were opulent and comfortable and the marble bathroom... More 

Helpful?
1 Thank 967AJacobs
Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear 967AJacobs, Thank you for writing a review about your stay on New Year’s Eve – we wish you a happy New Year! We are delighted to read your kind words about your experience at the Baur au Lac. It is a huge compliment for us to learn that our hotel’s atmosphere, the design and service approach of our staff... More 

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