Zurich is probably the most expensive city in Europe - so if you are visiting then be prepared. We have been there before so knew what to expect - and this hotel is probably the best one there.
Here you are paying for the peerless service, surroundings & location. The service is really old-school hotel - the staff are highly...
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I would be happy to recomend Baur au Lac not only as a hotel but also as place to stay in Rive Gauche with a great crew. The restaurant is Pavillion is also very well worth to visit. We ate a very good menu accompanied with great wines and champagner.
On warmer days the terasse is a great place to...
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Dear Andreasiliohan
Thank you very much for posting your “Baur au Lac experience” on tripadvisor.
We are delighted to read that you recommend not only our hotel but also our restaurants Pavillon, Rive Gauche and Rive Gauche Terrasse.
Please be assured that we will share your kind words with the entire Baur au Lac team.
We are very much looking...
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If I had more than 5 stars, this would probably be the only property to deserve it. I have been coming to Zurich every year for the past 18 years. Sometimes I have been in the city twice a year. Always it has been the Baur Au Lac. It is where i feel at home. The staff's attention to detail...
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Dear yp1900
Thank you very much for sharing your positive comments about the Baur au Lac with on tripadvisor, it is a true pleasure to read your review.
We are delighted to know that you feel at home at the hotel and that you have been considering the Baur au Lac for many years. It is through kind and encouraging...
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Baur Au Lac has excellent team; they always smile, helpful, warm and welcoming. They do their best to make our stay smooth and pleasant. It’s a pity they didn’t have badges with the names so I could thank them personally.
The room was good, but a little noisy at night, I expected it to be calm because the hotel is...
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Dear RussianSouth
Thank you very much for posting your “Baur au Lac experience” on tripadvisor.
We are happy to learn that you have thoroughly enjoyed your time at the Baur au Lac. With great delight we have read your comments about our employees.
Please rest assured that your post will be distributed to our team. It will definitely brighten their...
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Stayed here many times over the years . Always top service , lots of atmosphere and good restaurants and bar . A jr suite facing the canal is prefferd , regular rooms are on the small side . Location is perfect , close to lake, shopping and business.
Sehr geehrter jetlaggad
Besten Dank für Ihr nettes Feedbak auf Tripadvisor.
Es freut uns sehr, dass Ihnen Ihr Besuch im...
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What a dissapointment for the Spring to arrive and a chance to sit and enjoy lunch on the terrace of the renowned Baur au Lac hotel unfortunatley that as far as it goes , the service as always is excellant but the menu is very boring and does not seem to meet the requests of most of the guest, I...
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Dear Robert M
Allow us to express our appreciation for taking the time to share your Rive Gauche terrace experience with us. We are delighted to read that you were satisfied with our service. Your compliment has been passed on to our service team.
The negative yet constructive feedback about our menu was of course also studied, and again we...
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A 3-hour perfect lunch in the Pavillon Restaurant with two business associates on a day visit to Zurich. This is not the place if you want a lively atmosphere - there were only 8 other diners - but you're not rushed, you can hear each other talk and the atmosphere is one of total calmness. Beautiful displays of flowers, too....
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Dear DangerousLady,
Thank you for sharing your positive comments about the meal you enjoyed at our Restaurant Pavillon! We are delighted that you had such a pleasant lunch with us. Our vision is based on offering our guests ‘unique moments’ and giving a high level of service where small touches count. We look forward to welcoming you back at the...
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Luxury, tradition, location - you get the best for the price that you pay for the room in this historic hotel. We were particularly impressed by the room design: the colours, the furniture, the marble in the bathroom, everything is very elegant and balanced. All the facilities are extremely well maintained, and the staff is very friendly and professional. I...
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Dear ilyaa57,
Thank you very much for taking the time to share your recent “Baur au Lac experience” on tripadvisor. It is a true pleasure to read your review.
We are delighted that you have chosen the Baur au Lac for your stay in Zurich and are thrilled that you thoroughly enjoyed your time with us. In addition, allow us...
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I had a great stay here when in Zurich on business. This hotel really seems to do everything right -- the rooms are very elegant and comfortable, the staff is very attentive, and the location is great. Expensive but I would not hesitate to stay here again.
Dear cdelucia,
Thank you for choosing the Baur au Lac for your stay in Zurich. We are very happy to hear that you enjoyed your time with us. We appreciate your nice comments and are looking forward to welcoming you back soon.
Your sincerely,
The Baur au Lac Management
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I was looking for someplace special to stay for this holiday to be a romantic getaway as well as a city break, a hotel with old-fashioned European grand hotel charm, and Baur au Lac turned out to be perfect! The decor, the look and feel of the hotel, the service and attitude of staff were all exceptional! Very good quality...
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Dear elinda_si
Thank you for sharing your positive “Baur au Lac experience” with us. Please allow us to express our appreciation for taking the time to share your stay at the Baur au Lac on tripadvisor in such detail. It is a true pleasure to read your review. We are convinced that other users will benefit from your insightful comments...
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