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All 123 Zurich hotels

Baur au Lac

5.0 of 5 Hotel   |   Talstrasse 1, Zurich 8022, Switzerland
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Ranked #4 of 123 Hotels in Zurich
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 days ago
Motya64 Riga, Latvia
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252 reviews from our community

Traveler rating
    198
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    13
    4
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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English first
Riga, Latvia
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed 3 days ago NEW

Smell in the corridors, everything in the room seems old, air conditioning is very noisy, seems being installed 20 years ago. Really needs renovation. Service is not ideal. Bad value for money.i arrived at 16-00 and my room was not ready. Breakfast is ok, but not included in the rate. And cost 46 franks.

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Switzerland
Top Contributor
123 reviews 123 reviews
37 hotel reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Very expensive but nothing else even compares, excellent service gorgeous restaurant wonderful location for breakfast and one can walk to wherever one wants . Switzerland's best and greatest city always a treat to visit . Concierge amongst the best I have found anywhere and always ready to help in any situation . Highly recommend if you can afford such an... More

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Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear Jonathan Switzerland, Thank you for your kind words on Tripadvisor. We feel honoured being rated among the best hotels of Zurich and we will pass on your favourable comment to our entire team. It is our main goal to satisfy our guests and to keep up a high level of personal service and quality in order to provide good... More

New York City, New York
Contributor
15 reviews 15 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Carefully upgraded old-style classic hotel. The beautifully upgraded bathrooms grab your attention, a refreshing change from corner-cutting modernizations you see all to often. Breakfast at the Pavilion is a treat. Top class service, wow eggs benedict. I even think they've earned a Michelin star. The Mediterranean restaurant on the other side is terrific too. Awkward access, down and up, but... More

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Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear N N, It is a great pleasure to read your kind comment on Tripadvisor. We very much appreciate a lot your positive feedback on our service, location and our culinary offer. Since the opening of the hotel in 1844 we give a lot of attention to our interior design. We want our infrastructure to meet the high expectations of... More

2 reviews
5 of 5 stars Reviewed 1 week ago

My husband and I stayed there for 3 nights. All hotel staff we met were friendly and gave us warm greetings. Our suite was nicely decorated and clean. We also dined in their Michelin star restaurant Pavillon, very nice food and as usual, friendly staff with good service. Overall, it's a very nice experience.

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Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear Phebe C., Thank you very much for having taken the time to write a comment on Tripadvisor. We appreciate your kind words and we will pass them on to our entire staff. It is our ambition to satisfy our guests and we are pleased, that you were happy with our service and culinary performance. As a family owned hotel... More

Porto Alegre, Rio Grande do Sul, Brazil
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Excellent and luxury hotel. Located in front of the lake and just two blocks from Banhnofstrasse, the main downtown and exclusive shopping street. All the salons of the hotel are clear, with beautiful design and elegant decoration, specially the breakfast room and the outdoor restaurante, with the wonderful hotel garden view. The rooms are very comfortable and beautiful too, the... More

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Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear Mrs. VeraAguiar2014, Thank you very much for having taken the time to write about your pleasant experiences at the Baur au Lac. It is a real pleasure to read, that our employees aimed for making your stay a most enjoyable one. Since the opening of the hotel in 1844 we give much attention to our interior design. All the... More

Melbourne, Australia
Top Contributor
50 reviews 50 reviews
25 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 4 weeks ago

this was our second visit and again it was a superb experience. lake views, brilliantly decorated andmaintained, and exceptional experience. great location for visiting the old city, the new shopping malls and the lake and parks and gardens. their out door restaurant, indoor casual dining and bar and the breakfast room gourmet dining all serve wonderful food.

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Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear Grant M, Thank you for your kind words on tripadvisor. We feel very honoured when customers return to the Baur au Lac and we may indulge them with our hospitality once more. Hoping to soon welcome you back and wishing you all the best in the meantime. Kind regards, Wilhelm Luxem General Manager More

London, United Kingdom
Senior Contributor
37 reviews 37 reviews
30 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Baur Au Lac is iconic Zurich hotel, perfectly located within short walk to the midst of action. It's been relatively recently updated so you'd find that whilst retaining its Old World feel it is very comfortable. Magnificent breakfast. In Zurich I have two favourite hotels: Dolder Grand and Baur au Lac, very different. Choose one or the other dependent on... More

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Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear MsPapercut, Thank you for taking the time to share your thoughts on tripadvisor. We appreciate your positive comments about our location and renovation. Over the last 18 years, some 160 million Swiss francs have been invested in new facilities at the Baur au Lac. While keeping the history alive, it is utterly important to us, that we are aiming... More

2 reviews
5 of 5 stars Reviewed August 11, 2014

Being a frequent traveller - I would like to recommend Baur au Lac to any demanding person - this hotel has everything. Great restaurant, beautiful terrace, nice bar and large quiet rooms as well as a top service.

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Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear jan petter S, Thank you for taking the time to write about your experience on tripadvisor. Feedback such as yours, makes us very happy and motivates the entire Baur au Lac team to make every guest’s stay an unforgettable one. We are already looking forward to your next visit. Kind regards, Wilhelm Luxem General Manager More

Cape Town Central, South Africa
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 9, 2014

It is no wonder this hotel has passed down from generation to generation. It is a fantastic place to stay with perfect attention to detail from the rooms to the breakfast coffee. A few minutes walk and you are at the lake or grabbing that famous Berliner sausage.

Was this review helpful? Yes 2
Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear DHW 1969, Thank you for your nice words about your stay with us. It was a pleasure to read your note! We feel indeed honoured to be a family owned hotel- already in the sixth generation- and the independence enables us to provide an even more flexible and customised service to each of our precious guests. We are very... More

Buenos AIres
Top Contributor
56 reviews 56 reviews
29 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed August 6, 2014

I stayed for one night at the Baur au Lac at the end of June. I had been searching for a hotel on various hotel websites and was astonished, even horrified how bad the Zurich hotel scene is. Extremely expensive hotels - above Paris and London levels - and horrible design and decoration including the old world hotels and the... More

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Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear NormanV, Reading your review is a true pleasure! Thank you for taking the time to write about your experience in such detail. It makes us very proud that you have chosen the Baur au Lac as your preferred place to stay in Zurich. Our owning family attaches great importance to the continuous investment into the property in order to... More

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Additional Information about Baur au Lac

Address: Talstrasse 1, Zurich 8022, Switzerland
Phone Number:
Location: Switzerland > Canton of Zurich > Zurich
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Baur au Lac 5*
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Also Known As:
Baur Au Lac zürich

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