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All 123 Zurich hotels

Townhouse Boutique Hotel

Schutzengasse 7, Zurich 8001, Switzerland (Old Town)
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88%
Ranked #28 of 123 hotels in Zurich
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
TravellerJMelbourne Melbourne
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  • Reviews (182)
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182 people have reviewed this hotel

Traveler rating
    81
    77
    21
    1
    2
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25
82
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30
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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English first
Melbourne
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This hotel has been a very pleasant experience for us. Located just a street or two south of the Zurich HB train station, it is definitely non traditional in its set-up - you arrive in a small foyer which is shared with a couple of other businesses; then guests take the lift to the 5th floor reception. Here a small,... More

Was this review helpful? Yes 1
new york
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Right near main station and restaurants. British style decor is fabulous. Beds are comfortable and terrace is also a treat. Staff us helpful and very knowledgeable. Very good value with modern amenities with a British style!!

Was this review helpful? Yes 1
Copenhagen
2 reviews
3 of 5 stars Reviewed 2 weeks ago

Central location, well designed and furnished, super friendly staff. Only self-serve breakfast and the rooms towards the street are very noisy. There was some roads work going on at night, which were really load. For the price I paid, I expected more catering service and a quiet room.

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Singapore
Contributor
12 reviews 12 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is only a 5 min walk away from the Zurich HB train station (around the corner once you see Yooji's restaurant), and there is a underground access from the station right to the street. We stayed for 3 nights at the start of our honeymoon and 1 more night while transiting through Zurich to catch our flight back... More

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Kuni_Burlet, Leiter Front Office at Townhouse Boutique Hotel, responded to this review

Dear guest, thank you so much for sharing your helpful, informative review about our centrally located Boutique Hotel Townhouse. As you experienced, there are different room categories in our hotel. The size starts at 15m2 up to 35m2 and different coloured wallpaper. Only a few rooms are equipped with a balcony and/or AC. Two lovely rooms with balcony and A/C... More

Southport
Senior Contributor
47 reviews 47 reviews
37 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here for one night at the end of an eight week trip around Europe. Everything was amazing. The friendliness of the staff, the hotel, the room and don't even get me started on how amazing the pillows and duvet were! It's a great location with great amenities, would 100% recommend this hotel.

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Kuni_Burlet, Leiter Front Office at Townhouse Boutique Hotel, responded to this review

Dear guest, thank you very much for your 'amazing' review. We are happy to read that you felt so comfortable with our pillows and duvet and that overall, you seem pleased with our Boutique Hotel Townhouse. We would look forward to welcoming you back again. Yours sincerely, Kuni Burlet and team More

Warsaw, Poland
Senior Contributor
44 reviews 44 reviews
15 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Lovely experience in the "blue" room. The staff was incredibly helpful with local recommendations. Charming rooms with character. What an amazing location from the train station, old town, and the main road. Overall a great experience. Very comfortable beds. We were given a late check out upon request. No complaints.

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Kuni_Burlet, Leiter Front Office at Townhouse Boutique Hotel, responded to this review

Dear guest, thank you very much for having chosen our Boutique Hotel Townhouse during your visit to Zurich. It makes us happy to read that you experienced a great stay with us. And thank you for sharing your opinion with other travellers. We certainly hope to welcoming you back again one day. Yours sincerely, Kuni Burlet and team More

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed one night here because it is very close to the train station. We had the junior suite, which is quite nice. The bed was good and the pillows very good.. The room was clean. The staff were very helpful and recommended a very nice restaurant in Zurich. On the downside the TV did not work. Also there was... More

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Kuni_Burlet, Leiter Front Office at Townhouse Boutique Hotel, responded to this review

Dear guest, thank you very much for staying with us recently. We are pleased to read that you liked the spacious and clean Junior Suite and you felt comfortable with the bed, pillows and our helpful staff. Please accept our apologies for the inconvenience with the disfunction of the TV. Unfortunately, it could not be fixed the same night and... More

Hong Kong, China
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My daughters like the curtain in purplish pink which gives the England-themed decor a nice touch. But I prefer the spacious room, comfortable bed and most importantly its vicinity to Zurich's main train station. Only 5 minutes' walk. The bathroom amenities and bathtub are also of great appeal. Most suitable for short stay. Be prepared to request for a room... More

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Kuni_Burlet, Front Office Manager at Townhouse Boutique Hotel, responded to this review

Dear guest, thank you very much for your kind review. We are happy to read that even the colour of the curtain and wallpaper pleased your daughters. Our rooms are decorated with different colour pairs: pink/gold, blue/black, black/white, turquoise/white. We wish you further happy travels and hope to welcoming you back one day. Yours sincerely, Kuni Burlet and team More

Giddings, Texas
Contributor
13 reviews 13 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 28, 2014

Very nice hotel in heart of Zurich. Staff was very nice and extremely helpful. We were within walking distance to the train station. although the underground tunnel at the Zurich station was THE MOST CONFUSING of any in Europe due to the very poor signage. Our room was small, as others have stated. It wasn't an issue for us as... More

Was this review helpful? Yes 1
Kuni_Burlet, Front Office Manager at Townhouse Boutique Hotel, responded to this review

Dear guest, thank you very much for having chosen our Boutique Hotel Townhouse for your overnight stay. We are pleased to hear that you enjoyed your stay with us. Please note, that we offer 4 different room categories which mainly differ in size, starting at 15m2 up to 35m2, facing either the narrow side street 'Schützengasse' or our urban courtyard.... More

Sydney, Australia
Top Contributor
102 reviews 102 reviews
85 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed July 26, 2014

Terrific location close to the railway station and a ten minute comfortable walk to the old town. Lots of restaurants, bars, cafés and shopping on your door step. Rooms were comfortable, quiet and beautifully decorated. I have to thank Judith on reception for organising my daughters passport which was left behind in Bern. My daughter was flying out the next... More

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Kuni_Burlet, Leiter Front Office at Townhouse Boutique Hotel, responded to this review

Dear Elizabeth, thank you very much for your kind review about our Boutique Hotel Townhouse in Zurich. We have already forwarded your praise to Judith. It makes us happy when our staff is able to assist our guests with all kind of requests. We wish you all the best, further happy and safe travels and we hope to welcoming you... More

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Additional Information about Townhouse Boutique Hotel

Address: Schutzengasse 7, Zurich 8001, Switzerland
Location: Switzerland > Canton of Zurich > Zurich > Old Town
Price Range (Based on Average Rates): $$
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Amenities

Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style
#24 Romantic Hotel in Zurich #27 Family Hotel in Zurich #31 Business Hotel in Zurich
Official Description (provided by the hotel)
The Townhouse is a small boutique hotel with 23 rooms and 2 spacious junior suites. It is located in the very heart of Zurich, a block away from the main train station where direct services take you to Zurich airport in less than 15 minutes. Upon arrival, you will already notice the difference. Check-in takes place in our living room on the 5th floor. This is also the place where you can relax in comfortable couches, browse through the latest magazines, or help yourself to a drink from our honesty bar. The refrigerator is stocked with healthy snacks and you can make yourself a tasty Italian espresso at the coffee machine. ... more   less 
Number of rooms
25

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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