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Townhouse Boutique Hotel

#30 of 133 Hotels in Zurich
Certificate of Excellence
Schutzengasse 7, Zurich 8001, Switzerland
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1 room 1 guest
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242 Reviews from our TripAdvisor Community

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Traveler rating
    105
    104
    29
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    3
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27
104
22
48
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
  • All months
    (242)
  • Mar-May only
    (46)
  • Jun-Aug only
    (85)
  • Sep-Nov only
    (58)
  • Dec-Feb only
    (53)
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San Francisco, Calif
Level Contributor
98 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

A friend and I stayed here in two separate rooms during the very hot month of August. I got a suite which faced the quiet but unappealing inside courtyard, he got a room facing the street fronting onto Bahnhofstrasse. Needless to say, we had diametrically opposing experiences. The suite (apparently one of two in the hotel) was very spacious, had... More 

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Level Contributor
147 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed 1 week ago

First of all the location cannot be faulted, just off a little side street on Banhofstrasse, near the station. Easy to find, friendly reception staff and a real homely feel to it. Rooms well appointed and a really good size which is unusual for European city centre hotels in my opinion. Tip: we were on the second floor and stayed... More 

Was this review helpful? Yes 1
Thailand
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It located at the heart of Zürich, only one block or 5 minute walk from Zürich HB station. Just a walk to fantastic shopping street. It closed to McDonald and Starbucks or you can find variety food at Central station. Room is cosy with English style and bathroom amenities are Molton Brown. Staff are great, especially night shift. She is... More 

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Hanoi, Vietnam
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 23, 2015

Very nice hotel and in a great location for us as we needed to get up early for the train. We were upgraded to a very nice room and appreciated it. No air-conditioning or coffee/tea or fridge facilities in the room but there was a self serve communal space operating on an honesty system on the top floor which had... More 

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Vancouver
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 18, 2015

Loved this hotel! Steps away from the main train station and the old town in a quiet building. There was no air conditioning, but a good fan. The front desk was very helpful and the room beautiful and comfortable. It does not provide breakfast as part of the rate.

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Singapore, Singapore
Level Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 3, 2015 via mobile

Townhouse has many pluses: proximity to the main station, shopping, eateries etc; comfortable , clean room with all necessities, and professional receptionist to take care of your checking in and special requests. We also love their little fine touches to make the place homely - endearing figurines and pictures of dogs and puppies! Lovely and memorable stay at Townhouse!

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Kuni_Burlet, Leiter Front Office at Townhouse Boutique Hotel, responded to this review

Dear guest, Thank you very much for staying with us and for taking your time to writing this informative review. We are happy to read that you enjoyed your stay with us and that our front desk staff was able to help you with secial requests. Wishing you further happy travels and we hope to welcoming you back again one... More 

Toronto, Canada
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 30, 2015

Very convenient to the train station, this hotel is in a small office building. No lobby to speak of, but a small sitting area next to reception, which is on one of the higher floors with free coffee machine and a supply of snacks on the honour system. Reception is very helpful, though it closes at 10 pm. The room... More 

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Kuni_Burlet, Leiter Front Office at Townhouse Boutique Hotel, responded to this review

Dear guest Thank you very much for having chosen our Boutiqe Hotel Townhouse for your stay in Zurich. It's our pleasure to have been of service to you. Our reception/lobby area is located on 5th floor, we call it the 'Living Room' with an Honesty Bar in order to let our guests feel like at home. Access for our guests... More 

Singapore, Singapore
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 21, 2015

Front desk was friendly. On both occasions, I got lucky and managed to check in early. There are hotels that I have experienced very strict check-in timing, even if the room was already available. The hotel is less than two minutes work away from Zurich HB, the main train station. It is difficult to locate the hotel for the first... More 

Was this review helpful? Yes 3
Kuni_Burlet, Leiter Front Office at Townhouse Boutique Hotel, responded to this review

Dear guest, thank you very much for staying with us twice already. We are very happy to read that you appreciated both times an early check in. It is important to let us know these special requests as we always try to allocate the rooms accordingly. Thank you also for your detailled description how to reach us coming 'on foot'... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 8, 2015

A very quaint small hotel in the heart of Zurich famous shopping streets. Nicely furnished clean and friendly. Perfect for the traveler that has no car. Highly recommend this hotel when staying in this buzzing city. JB

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Stockport, United Kingdom
Level Contributor
84 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed May 25, 2015

Extremely well located, quirky as it is not obviously a hotel. This was booked by my son as the end of an amazing anniversary trip. Reception is on 5th floor but there is a lift. Breakfast is not that amazing and is payable by honesty method. Rolls, juice etc. Extremely convenient for the station.

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