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Townhouse Boutique Hotel

#31 of 132 Hotels in Zurich
Certificate of Excellence
Schutzengasse 7, Zurich 8001, Switzerland
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Townhouse Boutique Hotel
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238 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
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  • English first
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    (46)
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Hanoi, Vietnam
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Very nice hotel and in a great location for us as we needed to get up early for the train. We were upgraded to a very nice room and appreciated it. No air-conditioning or coffee/tea or fridge facilities in the room but there was a self serve communal space operating on an honesty system on the top floor which had... More 

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Vancouver
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Loved this hotel! Steps away from the main train station and the old town in a quiet building. There was no air conditioning, but a good fan. The front desk was very helpful and the room beautiful and comfortable. It does not provide breakfast as part of the rate.

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Singapore, Singapore
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Townhouse has many pluses: proximity to the main station, shopping, eateries etc; comfortable , clean room with all necessities, and professional receptionist to take care of your checking in and special requests. We also love their little fine touches to make the place homely - endearing figurines and pictures of dogs and puppies! Lovely and memorable stay at Townhouse!

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Kuni_Burlet, Leiter Front Office at Townhouse Boutique Hotel, responded to this review

Dear guest, Thank you very much for staying with us and for taking your time to writing this informative review. We are happy to read that you enjoyed your stay with us and that our front desk staff was able to help you with secial requests. Wishing you further happy travels and we hope to welcoming you back again one... More 

Toronto, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very convenient to the train station, this hotel is in a small office building. No lobby to speak of, but a small sitting area next to reception, which is on one of the higher floors with free coffee machine and a supply of snacks on the honour system. Reception is very helpful, though it closes at 10 pm. The room... More 

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Kuni_Burlet, Leiter Front Office at Townhouse Boutique Hotel, responded to this review

Dear guest Thank you very much for having chosen our Boutiqe Hotel Townhouse for your stay in Zurich. It's our pleasure to have been of service to you. Our reception/lobby area is located on 5th floor, we call it the 'Living Room' with an Honesty Bar in order to let our guests feel like at home. Access for our guests... More 

Singapore, Singapore
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 21, 2015

Front desk was friendly. On both occasions, I got lucky and managed to check in early. There are hotels that I have experienced very strict check-in timing, even if the room was already available. The hotel is less than two minutes work away from Zurich HB, the main train station. It is difficult to locate the hotel for the first... More 

Was this review helpful? Yes 3
Kuni_Burlet, Leiter Front Office at Townhouse Boutique Hotel, responded to this review

Dear guest, thank you very much for staying with us twice already. We are very happy to read that you appreciated both times an early check in. It is important to let us know these special requests as we always try to allocate the rooms accordingly. Thank you also for your detailled description how to reach us coming 'on foot'... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 8, 2015

A very quaint small hotel in the heart of Zurich famous shopping streets. Nicely furnished clean and friendly. Perfect for the traveler that has no car. Highly recommend this hotel when staying in this buzzing city. JB

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Stockport, United Kingdom
Level Contributor
79 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed May 25, 2015

Extremely well located, quirky as it is not obviously a hotel. This was booked by my son as the end of an amazing anniversary trip. Reception is on 5th floor but there is a lift. Breakfast is not that amazing and is payable by honesty method. Rolls, juice etc. Extremely convenient for the station.

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The Netherlands
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed May 25, 2015

Just wrapped up 2 nights in this great hotel. Everything was exactly as advertised: the room was cute & well decorated, with a very comfortable bed. I thought the price was totally fair for Zurich, although it probably seems high if you aren't used to the city's prices. The location couldn't be more convenient, right next to the train station... More 

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Hong Kong, China
Level Contributor
85 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed May 25, 2015

We stayed here for 2 nights. Only 5 mins walk from station. Good setting in room though the area is not big. The soup, bath and lotion is also ok, However, room cleaning service is not up to standard. No bottle of water and shower gel are refilled. Moreover, i think wifi is now important to most of the tourists,... More 

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Kuni_Burlet, Leiter Front Office at Townhouse Boutique Hotel, responded to this review

Dear guest thank you for having chosen our Boutique Hotel Townhouse for your 2 day stay in Zurich. We regret to read that you were not fully satisfied with our hotel and our service. Generally, we offer one complimentary mineral water per room upon arrival as our tap water in Zurich is of very high quality. Shower gel, shampoo and... More 

Sydney, Australia
Level Contributor
82 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed May 17, 2015

We wanted a cosy hotel for the night before an early morning train trip so we didn't have to lug our suitcases all over. For this reason alone the Townhouse was perfect! Not only that it was clean, quaint and well managed. Reception is on level 5, and there is a small elevator to help you navigate the levels with... More 

Was this review helpful? Yes 1
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Prices are for 1 room, 2 adults
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