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Sorell Hotel Krone

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Marktgasse 49, Winterthur 8400, Switzerland
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71 reviews from our community

Traveler rating
    20
    33
    16
    1
    1
See reviews for
5
30
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25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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    (71)
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    (27)
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Dunwoody
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Couldn't have been a better stay! Staff went above and beyond. Great location!! The breakfast was amazing every morning and the entire staff went above and beyond to ensure we had what we needed. I would highly recommend this property to anyone staying in Winterthur, CH.

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Blairstown, New Jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Over the years I have stayed in almost all hotels in Winterthur and this is the one I like the best. Love the location in the Altstadt/pedestrian zone, easy walk to the train station, bus stop, food, shopping, entertainment etc. Nice, modern rooms and bathrooms. Breakfast buffet is fantastic.

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Marcia N, Front Office Manager at Sorell Hotel Krone, responded to this review

Dear Hotelguest We would like to say thank you, for your great Feedback. We hope that you had a nice stay, and that you were happy with our services during your stay. We are looking forward to welcome you again. Kind regards, Sorell Hotel Krone-Team. More 

Washington, DC
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 5, 2015

Cheerful staff--always smiling, always helpful, they knew my name on day 1 and remembered my room number by day 2. Room was spacious, clean, parquet floor, comfortable bed and bedding. Asked for extra pillows and got them right away with smile. I stay in Winterthur on business every month--have done so for 20 months now. I have by now sampled... More 

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Marcia N, Front Office Manager at Sorell Hotel Krone, responded to this review

Dear Mr. Scott Knell WOW, WOW, WOW. We thank you so much for having taken the time to write such a wonderful review. We really appreciate that. It was a pleasure for us having you here in our Sorell Hotel Crowne Winterthur and to spoil you with our services. I will forward your great words to the teams in the... More 

Geneva, Switzerland
Top Contributor
84 reviews 84 reviews
46 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed February 23, 2015

This Hotel in the old City of Winterthur is a good place to stay for Business Travellers. The rooms are clean, spacious but sparsely furnished and decorated. The light bulbs are too weak and reading is not comfortable. Protected garage is available nearby. Breakfast is marginal. Salmon was partially dried up and not fresh. The same can be said for... More 

Was this review helpful? Yes 1
Marcia N, Manager at Sorell Hotel Krone, responded to this review

Dear Client Thank you very much for your sincere Feedback. We are very sorry that the breakfast was not in your interest. We would like to surprise you with our breaktfast at your next visit. kindest regards the Krone Team More 

Ghent, Belgium
Top Contributor
67 reviews 67 reviews
26 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed December 20, 2014

The hotel is situated in the middle of a predestrian zone. In the evening there can be some noise till quite late. Rooms are ok, with all the comfort you need for a short trip. Breakfast is good, with friendly staff. When arriving by car, you need to collect an electronic key card to open the door to an elevator... More 

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Marcia N, Front Office Manager at Sorell Hotel Krone, responded to this review

Dear Guest We would like to say thank you for your excellent feedback. Thanks! Our Hotel has as well rooms to a quite side. For the next time you can inform us if you like. We hope we welcome you again in the Hotel krone in Winterthur. All the best, Kind regards Hotel Krone. More 

Rochester, new york
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 14, 2014

My stay was fine. I'm writing this because I used the Lobby Computer to login to GMAIL and printout my boarding pass. A few days after I arrived home, I receive an email from a different Sorell hotel about a NEW booking that I, allegedly, made. I informed the hotel I did not make the booking, that Sorell Krone in... More 

Was this review helpful? Yes 1
Porto, Portugal
Top Contributor
139 reviews 139 reviews
33 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed September 23, 2014

Cozy little hotel that you can only walk to since it is impossible to reach by car because it belongs to the Fußgängerzone. The room was just big enough, too hot though and no AC, the breakfast is enjoyable, the staff very nice. Very conveniently close to the railway station. I know where I will be staying when I go... More 

Was this review helpful? Yes
Marcia N, Front Office Staff at Sorell Hotel Krone, responded to this review

Dear Mr. Do Camandro We would like to thank you for staying in our hotel. As well for your nice Feedback. We hope that you had a nice stay, and that you were happy with our services during your stay. Hopefully we see you again in the future. Kind regards Hotel Krone Team. More 

1 review
5 of 5 stars Reviewed September 21, 2014

The best staff I have ever had the fortune to meet. The room was large and spacious, the shower was at a constant temperature and the water pressure was enough to take my tan off! Close enough to the train station for travelling and right in the centre of Winterthur. I loved staying here. The Hotel manager should be very... More 

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Marcia N, Manager at Sorell Hotel Krone, responded to this review

Dear Guest, i'm very touched, thank you very very much for your excellent review. We are really a good Team and we love our Job. We are very pleased to welcome you to another time Kindly Greet the crown Team More 

Jakarta, Indonesia
Contributor
15 reviews 15 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed September 21, 2014

I stayed at the Sorell-Krone Hotel, Winterthur for a week. Actually the hotel was good but my experience during check out time had damaged all good memories of this hotel and the City of Winterthur. I chose this hotel as recommeded by some people and then booked a room a few weeks before I left for Swiss. When I checked... More 

Was this review helpful? Yes 1
Canton of Zurich, Switzerland
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 15, 2014

The place is one of the best in Winterthur, having tried a couple other hotels ( there aren't many ) in the city. Having stayed here for more than 8 nights over the course of a year I can tell you that the atmosphere in the building is nice. Somewhat rustique, the interior walls of the building consist mainly of... More 

Was this review helpful? Yes 1
Marcia N, Manager at Sorell Hotel Krone, responded to this review

Thank you for your visit and placed in time for your constructive criticism. I apologize that your staying is not to your satisfaction. We strive to constantly improve ourselves, and thanks to your feedback, we can optimize processes and train the staff. We would be pleased if you would give us once Chance again. More 

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