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City-Hotel Ochsen Zug

#2 of 8 Hotels in Zug
Certificate of Excellence
Am Kolinplatz 11, Zug CH 6300, Switzerland
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City-Hotel Ochsen Zug
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147 Reviews from our TripAdvisor Community

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Traveler rating
    50
    69
    22
    3
    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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Boston, Massachusetts
Level Contributor
4 reviews
4 of 5 stars Reviewed 2 days ago NEW

This hotel was located in the old town and right next to Lake Zug. It is close to the train station (5 min) & 10 min walk to Zug station. There are lots of restaurants nearby and two supermarkets. It is a nice and safe area that you can walk around at night without any issues. The room was small,... More 

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Carlisle, SC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

I have stayed at The City Hotel Ochsen a few times, and it is always clean and comfortable. The staff is always pleasant, and will assist with any needs. The location is very nice, on the square at the old town, and only a couple of blocks to the lake with several places to eat or enjoy a cup of... More 

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Tel Aviv, Israel
1 review
4 of 5 stars Reviewed 2 weeks ago

Very comfortable hotel, excellent staff and service. Comfortable shower and bed. The room is big and lots of space to be at. great table in front and comfortable places to work. Friendly staff and overall very clean and tidy .

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Hegglin, Manager at City-Hotel Ochsen Zug, responded to this review

Dear Alon Thank you very much for your review and your time! I and my team are very happy that you enjoyed your stay and felt comfortable. We hope to have the pleasure of welcoming you again soon and remain with best wishes and kind regards from Zug Matthias Hegglin Managing owner More 

Atlanta
Level Contributor
63 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a nice quiet local hotel. The staff is always very pleasant and accommodating. Rooms are not large but certainly adequate. Breakfast was included as well as Internet. It was a brisk 12 minute walk from the train station. Easy walk. I pick up snacks and drinks at Migros very close to the train station.

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Hegglin, Manager at City-Hotel Ochsen Zug, responded to this review

Dear guest Thank you very much for your review and your time! I and my team are happy that you enjoy staying with us and we hope to have the pleasure of welcoming you also next time when you are visiting Zug. With best wishes and kind regards Matthias Hegglin Managing owner More 

A TripAdvisor Member
5 of 5 stars Reviewed June 11, 2015

We had an amazing time at the Ochsen and would definitely go back. The staff was very friendly and accommodations were superb. We had a great view overlooking the historical district and it was walking distance to lake. If you are heading to Zug, definitely consider the Ochsen for your overnight stay! If you are a wine lover it probably... More 

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Hegglin, Manager at City-Hotel Ochsen Zug, responded to this review

Dear guest I am very happy that you and your family enjoyed your stay at the City-Hotel Ochsen and I thank you very much for your review and your valuable time! I and my team are looking forward to welcoming you again soon and remain with best wishes and kind regards from Zug Matthias Hegglin Managing owner More 

Munich, Germany
Level Contributor
3 reviews
5 of 5 stars Reviewed June 10, 2015

During 1,5 Year, I have been traveling for business reasons to Zug so I can say I tried them almost all. The Ochsen Hotel was always my first choice! The Hotel service is professional and friendly, the rooms are clean and cozy (all with a desk to work if necessary) and the breakfast is very complete (breads, cereals, fruits, cheeses,... More 

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Hegglin, Manager at City-Hotel Ochsen Zug, responded to this review

Dear guest I am very happy that you enjoy staying with us and I thank you very much for your appreciated review! I and my team are looking already forward to welcoming you next time and remain with kind regards and best wishes from Zug Matthias Hegglin Managing owner More 

Seville, Spain
1 review
5 of 5 stars Reviewed May 15, 2015

Near the lake on the best place of Zug. Comfortable rooms with parquet. Excellent bathroom with a comfortable shower. All employees are very kind. Internal bar (smoking permitted) with access to external.

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Hegglin, Manager at City-Hotel Ochsen Zug, responded to this review

Dear Antonio Thank you very much for your kind review. I and my team are very happy that you enjoyed staying with us and we hope to have the pleasure of welcoming you again soon. Kind regards from Zug Matthias Hegglin Managing owner More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 2, 2015

This hotel is very good; service is impeccable; the rooms are clean and spacious and the breakfast is reasonable. Prices are the same as everywhere in Zug - pricey! But this hotel is better value for money than many of the others

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Hegglin, Manager at City-Hotel Ochsen Zug, responded to this review

Dear guest Thank you very much for your kind review! I and my team are very happy that you enjoyed your stay with us. Thank you for appreciating our value! We hope to have the pleasure of welcoming you again soon and remain with best wishes and kind regards from Zug Matthias Hegglin Managing owner More 

Schiedam, The Netherlands
2 reviews
1 of 5 stars Reviewed April 30, 2015

I travel a lot for my work and I have been in many hotels but this was the worst bed ever. The bed was very hard and I felt every plank in my back. It was impossible to sleep. I have tried to put the matrass on the ground. Unfortunately not possible because it was fixed on the planks. Next... More 

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Hegglin, Manager at City-Hotel Ochsen Zug, responded to this review

Dear Mario Thank you very much for your review and your time! I appreciate very much all comments, positive or negative, as they give us the possibility to get better and to offer a better service for our guests. I am very sorry to hear about your terrible experience with our "Hüsler Nest beds" and the sleepless night you spent... More 

Oeiras, Portugal
Level Contributor
410 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 202 helpful votes
3 of 5 stars Reviewed April 24, 2015

First thing to mention is that everybody is very professional, nice and friendly, from reception to breakfast/dining room, and everybody else. Also on the plus side, they have good free wifi, and I liked the glass door of the bathroom... As for the hotel itself, well you either like the style or you don't...and unfortunately I don't. In 2015, I... More 

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