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City-Hotel Ochsen Zug

#3 of 8 Hotels in Zug
Certificate of Excellence
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Am Kolinplatz 11, Zug CH 6300, Switzerland
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CHF20 off room rate
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Best prices for: 1 room 1 guest
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City-Hotel Ochsen Zug
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152 Reviews from our TripAdvisor Community

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Traveler rating
    52
    70
    23
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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    (30)
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    (51)
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    (41)
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    (30)
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1 review
5 of 5 stars Reviewed 1 week ago NEW

Great hotel, great service, great restaurant, very comfortable location. Personфlly I enjoyed time and will be happy to come back. It is also old fashioned and it is something special. Also it is very fashion design outside and inside, shows the history of the hotel.

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

First off, Zug is amazing. This was my first visit and I was there on business. The city and it's residents are beautiful and friendly. This property sits in one of the most unique locations in the city. It's where old town starts and the lake/watchtower is right across the street. I found the room delightful. Strong Scandinavian influence on... More 

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Geneva, Geneve, Switzerland
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The walk from the station was longer than anticipated but I was greeted with the sight of a very traditional Swiss building. As I entered I was blasted by a saxophone player in reception playing for what looked like a private party. Loud but nice to see people having a good time. The volume made checking in a bit difficult... More 

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Madrid, Spain
Level Contributor
102 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very nice building. The rooms are minimalist. Some rooms close to the restaurant are very noisy. The breakfast room isn't very large. Been there on 2 occasions but I still prefer The Lowen hotel when I am in Zug. The restaurant is good but really expensive.

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London, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The most noisy basic hotel I have ever stayed in Air con did not work and as we were there during heatwave it was stifling. Extremely basic hotel (hostel like) Breakfast was very sparse with fruit flies on fruit! No outside space as we were told restaurant was under refurbishment. The only upside was it is very clean

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Hegglin, Inhaber at City-Hotel Ochsen Zug, responded to this review

Dear Alison Thank you very much for your review and your time! We are really sorry that you didn't enjoy your stay with us. What a pity that you had to suffer due to your not running air conditioning. Please let us know immediately if something is wrong or not working in your room next time, not only at the... More 

Boston, Massachusetts
Level Contributor
4 reviews
4 of 5 stars Reviewed July 29, 2015

This hotel was located in the old town and right next to Lake Zug. It is close to the train station (5 min) & 10 min walk to Zug station. There are lots of restaurants nearby and two supermarkets. It is a nice and safe area that you can walk around at night without any issues. The room was small,... More 

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Hegglin, Manager at City-Hotel Ochsen Zug, responded to this review

Dear Erica Thank you very much for your review and your appreciated time. I am happy that, in overall, you had a pleasant stay at our hotel. I would like to comment just few things: It is correct that you can iron by yourself in our laundry room but we also have an ironing service and are able to do... More 

Carlisle, SC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 28, 2015

I have stayed at The City Hotel Ochsen a few times, and it is always clean and comfortable. The staff is always pleasant, and will assist with any needs. The location is very nice, on the square at the old town, and only a couple of blocks to the lake with several places to eat or enjoy a cup of... More 

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Hegglin, Manager at City-Hotel Ochsen Zug, responded to this review

Dear guest Thank you very much for your kind review and your time! I am very happy that you enjoy staying at the Hotel Ochsen and we will do our best that this will also be the case for the future. I and my team are already looking forward to welcoming you soon again! With kind regards from Zug Matthias... More 

Tel Aviv, Israel
1 review
4 of 5 stars Reviewed July 15, 2015

Very comfortable hotel, excellent staff and service. Comfortable shower and bed. The room is big and lots of space to be at. great table in front and comfortable places to work. Friendly staff and overall very clean and tidy .

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Hegglin, Manager at City-Hotel Ochsen Zug, responded to this review

Dear Alon Thank you very much for your review and your time! I and my team are very happy that you enjoyed your stay and felt comfortable. We hope to have the pleasure of welcoming you again soon and remain with best wishes and kind regards from Zug Matthias Hegglin Managing owner More 

Atlanta
Level Contributor
63 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed July 1, 2015

This is a nice quiet local hotel. The staff is always very pleasant and accommodating. Rooms are not large but certainly adequate. Breakfast was included as well as Internet. It was a brisk 12 minute walk from the train station. Easy walk. I pick up snacks and drinks at Migros very close to the train station.

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Hegglin, Manager at City-Hotel Ochsen Zug, responded to this review

Dear guest Thank you very much for your review and your time! I and my team are happy that you enjoy staying with us and we hope to have the pleasure of welcoming you also next time when you are visiting Zug. With best wishes and kind regards Matthias Hegglin Managing owner More 

A TripAdvisor Member
5 of 5 stars Reviewed June 11, 2015

We had an amazing time at the Ochsen and would definitely go back. The staff was very friendly and accommodations were superb. We had a great view overlooking the historical district and it was walking distance to lake. If you are heading to Zug, definitely consider the Ochsen for your overnight stay! If you are a wine lover it probably... More 

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Hegglin, Manager at City-Hotel Ochsen Zug, responded to this review

Dear guest I am very happy that you and your family enjoyed your stay at the City-Hotel Ochsen and I thank you very much for your review and your valuable time! I and my team are looking forward to welcoming you again soon and remain with best wishes and kind regards from Zug Matthias Hegglin Managing owner More 

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