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City-Hotel Ochsen Zug

Am Kolinplatz 11, Zug CH 6300, Switzerland
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City-Hotel Ochsen Zug
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City-Hotel Ochsen Zug
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119 reviews from our community

Traveler rating
    42
    56
    16
    3
    2
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11
81
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed 1 week ago via mobile

Boutique hotel, great staff, roomy rooms, clean and with excellent location, close to lake, business, shopping and restaurants. WIFI is free and great. Housekeeping is great, bathrooms are roomy and equipped. Not much for views. I stayed there twice and will go back again. By American standard, I found it too pricy for the value, but it is Switzerland!

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Top Contributor
66 reviews 66 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed October 17, 2014 via mobile

Stayed here for one night on business this week so unfortunately didn't get to see much of Zug, although the lake area looks stunning. It is very easy to get here from Zurich airport - simply take a train from the airport, which costs CHF 18 one way. There are several options every hour, but only one per hour doesn't... More

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Los Angeles
2 reviews
4 of 5 stars Reviewed September 22, 2014

Excellent hotel, rooms are very basic (seems to be Ikea furnished). Staff is very professional and quite helpful. Travel to the Zurich airport via Taxi is not recommend, very $$. It would be nice for the hotel to have an airport service of some kind.

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Hegglin, Manager at City-Hotel Ochsen Zug, responded to this review

Dear guest Thank you very much for your review. I'm happy that you enjoyed staying with us. Our Superior rooms are indeed designed in a natural and sustainable way, with wood and stone and no plush around. But the rooms are not Ikea furnished, instead all the furniture were individually carved by a local carpenter. You are right that the... More

Engelberg, Switzerland
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 1, 2014

One of the most beautiful succssfull mixing between modern design and historical wall that i have seen. Some effort for welcome during the night can be improve, asking for id card and watching it as "polizei" migration dpt, don't get a good first impression, and no answer from the desk during night at this level is not really acceptable ....... More

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Kirchberg, Austria
Top Contributor
68 reviews 68 reviews
36 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed September 1, 2014

This hotel is wonderfully-located within walking distance of the Station and more importantly from the lake, which is a popular summer bathing area for man and swan alike. whilst the hotel restaurant boasts many accolades, beautifully-terraced village restaurants are too good to miss. our room had magical views of various church towers, which have stood the test of time. The... More

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Plymouth, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 24, 2014

This is a lovely, comfortable family hotel. The owner and his staff are friendly and helpful and the room was spacious and comfortable. The hotel also has an excellent restaurant which is popular with local residents as well as hotel guests. I cannot imagine that our stay could have been better.

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Bad Bevensen, Germany
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 16, 2014

We come to this Hotel for more then 3 decades (once a year), but also have stayed in other Hotels in Zug (only if the "Ochsen" had no more space available), but there is really no comparison. The Hotel Ochsen is unique and the staff is extremely friendly and well trained. The Restaurant is 'Gourmet' all the way. Rooms are... More

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Hegglin, Inhaber at City-Hotel Ochsen Zug, responded to this review

Dear guest Thank you very much for your positive review and your appreciated time. I and my team are very happy that you enjoy staying with us that much. We hope to have the pleasure of welcoming you again soon. All the best and kind regards from Zug Matthias Hegglin More

Contributor
11 reviews 11 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed June 21, 2014

very nice historical building,renovated recently with easy reach to lake and shopping areas.train station about ten minutes walk.breakfast needs more varieties,also should keep fridge in each room.premium restaurant was excellent

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Hegglin, Inhaber at City-Hotel Ochsen Zug, responded to this review

Dear guest I would like to thank you for your review and your appreciated time. I am very happy that you had, in overall, a good stay in our hotel. Regarding your comment on the fridges: In fact we had a fridge in all the hotel rooms once but as they were hardly used we removed them a couple of... More

Atlanta
Top Contributor
51 reviews 51 reviews
22 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed June 18, 2014

This is hotel is centrally located. It is simple but very clean. No television but that did not matter to me. The staff spoke excellent English and were also very pleasant. The breakfast, while not elaborate, was good. Not sure if all rooms have A/C. They left a nice handwritten note welcoming me....just a nice gesture. Note that a church... More

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Hegglin, Inhaber at City-Hotel Ochsen Zug, responded to this review

Dear guest Thank you very much for your appreciated review and your time. I'm happy that you enjoyed your stay in our hotel. Yes, all our hotel rooms dispose of an A/C as well as a television by the way (very sorry that you didn't see it, it’s a bit hidden behind the wooden box on the wall). I hope... More

Contributor
17 reviews 17 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 31, 2014

We stayed at the ochsen for one night on Saturday. The location is excellent as it is only a few minutes from the lake and a short bus ride from the train station. The room was very clean and other interior was very swiss with lots of wood and typical swiss furniture. The staff was very forthcoming and friendly. We... More

Was this review helpful? Yes 1
Hegglin, Inhaber at City-Hotel Ochsen Zug, responded to this review

Dear guests Thank you very much for your review and your time! I'm very happy that you enjoyed staying with us. I hope to have the pleasure of welcoming you again soon for another weekend stay. With my best wishes and kind regards Matthias Hegglin More

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Additional Information about City-Hotel Ochsen Zug

Address: Am Kolinplatz 11, Zug CH 6300, Switzerland
Location: Switzerland > Canton of Zug > Zug
Price Range (Based on Average Rates): $$$
Number of rooms: 15
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