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Parkhotel Zug

Industiestrasse 14, Zug 6304, Switzerland
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Parkhotel Zug
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Parkhotel Zug
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117 reviews from our community

Traveler rating
    27
    60
    19
    2
    9
See reviews for
8
15
5
76
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
1 of 5 stars Reviewed 2 weeks ago

They charged me 250 CHF without informing me! for smoking in the room! I did not smoke in the room,they believed the housekeepers smelling skills instead of their guest's words and declerations! Park Hotel Zug stole my money!! Do not ever stay at that hotel

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Sudbury, Canada
Top Contributor
64 reviews 64 reviews
34 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice Hotel with clean rooms. Lobby is nice and the hotel is well located. Laundry servie was fast and efficient. Good business Hotel. Did not like the smoking room as people would keep the door open allowing the smoke into the lobby.

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Worcester, United Kingdom
Contributor
17 reviews 17 reviews
14 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed March 18, 2015

Stayed here for 2 nights with work. Very centrally located and immaculate rooms with comfy beds and beautiful linen. My only criticism would be the towels seem a little thin. Room service was lovely and breakfasts had an excellent choice of hot and cold dishes. Book if you are staying in Zug, you will not be disappointed.

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Tilburg, The Netherlands
Senior Contributor
28 reviews 28 reviews
21 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed February 5, 2015

good business hotel, close to station and business district. in-house parking, fast free wifi, rooms are decent size, comfortable bed and shower. Very quiet - windows that open for fresh air. priced at 370 CHF is expensive but all hotels in zug are...

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Munich, Germany
Contributor
18 reviews 18 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 2, 2015

This hotel is ideally located between the train station and the old city center, both are accessible within a 10min walk. The room themselves are not exceptional but are comfortable. I think there is a pool in the hotel which I have not tried but could be nice to have

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Hampshire, United Kingdom
Contributor
15 reviews 15 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 4, 2015 via mobile

The park is clean, convenient and welcoming. Rooms are modern, comfortable and clean. The whole place is well kept, efficiently managed and has all the facilities you need. It doesn't seem like great value, but that's a common theme in Zug and the Park compares well to the other local hotels. The problems come in summer, when the lack of... More 

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Whitehill
2 reviews
4 of 5 stars Reviewed November 27, 2014

We held a two-day meeting here and it was a very well-run event. The meeting room was well equipped and the 2-course business lunch was excellent, freshly prepared and with lots of choice. The events team were friendly and very efficient. I cannot coment on the accommodation or breakfast, however if you are here for buisness you will be nery... More 

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London
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed November 3, 2014

The entire hotel smells of cigarettes. It permeates through everything. Smoking and non smoking rooms. All the communal spaces stench. I was honestly surprised at how over powering the stink was. It's not a little bit - it's all powerful! If you're a non smoker I would stay away!

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ParkhotelZug, Manager at Parkhotel Zug, responded to this review

Hallo from the Parkhote! Thank you very much for taking your time and informing us about the smell at the Parkhotel. Yes, you’re absolutely right, we are aware about that, we had a problem, because the electric door of the smoker’s lounge was off and we had to wait some days before it could be fixed. We apologize for this... More 

London, United Kingdom
Senior Contributor
43 reviews 43 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed October 30, 2014 via mobile

4 stars?? For what....got room 227...by the lifts, noisy, across from the "outdoors" stairs allowing people to smoke...had noisy american women waking me in the evening and then again at 6 AM...Room looks like a motel. Plastic built in bathroom. No toothbrush, no spare shaver...had to call reception who lectured me it was there...then sent a non English non German... More 

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ParkhotelZug, Manager at Parkhotel Zug, responded to this review

The Parkhotel is a 4 Star Superior Hotel and just has been qualified again for the next three years as a 4 Star Superior Hotel by hotelleriesuisse. We are always thankful for inputs and constructive criticism and take commends seriously. However, a comment as below is not really helpful, because it does not correspond to the truth. More 

Lugano, Switzerland
Top Contributor
176 reviews 176 reviews
36 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed October 30, 2014

We book the room via the official Parkhotel website: worth checking as on booking the prices was so much higher. The room was very big and the hotel is perfectly located. We didn't have breakfast there but did had drinks at the bar/smoking lounge. The two waiters were so so friendly, so professional and spoke many language, very impressed by... More 

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ParkhotelZug, Manager at Parkhotel Zug, responded to this review

Hallo from the Parkhotel team! Thank you so much for booking directly through our website and your kind words. We are happy that you enjoyed your stay and are looking forward to seeing you soon again at the Parkhotel. More 

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