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City Garden Hotel

#5 of 8 Hotels in Zug
Certificate of Excellence
Metallstrasse 20 | 6300 Zug, Zug 6304, Switzerland
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91 Reviews from our TripAdvisor Community

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Traveler rating
    25
    48
    14
    1
    3
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Families
0
13
5
62
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 20, 2015

Quiet location near the town centre but perfect for an overnight stay if you are on business. The rooms are functional and comfortable with excellent wifi, and the staff are helpful and friendly. No iron/ironing boards in the room and the gym is offsite down the road at the Park Hotel. But don't let that put you off...the hotel does... More 

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Novi, Michigan
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 24, 2015

I stayed here for a business meeting and enjoyed the location near the train station and short walk to my office. Pleasant room which looked out onto a wooded area. I left the window open and was able to hear the local clock tower chiming quarter hourly. The only negative comment is regarding check out on the weekend. The hotel... More 

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Southern california
Level Contributor
137 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
3 of 5 stars Reviewed March 22, 2015

Zug is a quiet town that is center to a number of multi national businesses. In the middle of town is the City Garden which is mainly a business traveler hotel. The property is clean, well organized and functional. There is no charm in this part of Zug, nor in this hotel. If you want efficient and modern rooms, pleasant... More 

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Singapore
Level Contributor
51 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed December 10, 2014

Overall I like the hotel and would recommend it. However if you check-in on a weekend morning, you might be surprised to arrive to an empty reception desk as the weekend morning reception desk is serviced from the sister establishment - Park hotel which is located 3mins walk away.

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Washington DC, District of Columbia
1 review
4 of 5 stars Reviewed October 19, 2014

Hotel was nice, clean, sleek & modern (but furniture very uncomfortable). Would be one of those places you stay in and forget the name of except for the great service! Front desk staff very personable, engaging and super helpful. Katerina, especially, went out of her way to help us over and over. She gave us great tips for dining, entertainment,... More 

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Miami, Florida
Level Contributor
44 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed October 10, 2014

I stayed at the hotel for 2 nights in October during a business trip. Well, I have to admit that it looks better on photos than in reality... Overall, it is an OK hotel, although I would not rate it more than this.... Pros: - very quite - pretty spacious rooms Cons: - I did not love the design, neither... More 

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Toronto, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed September 5, 2014

Very clean, modern and spacious room in a 4 star hotel that is a 5 to 10 minute walk from the train station in ZUG. The grounds are well kept (very green) and the surrounding area is pleasant with many food and clothing stores within a block or two. In general the staff running the hotel were excellent. I arrived... More 

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ParkhotelZug, Geschäftsführer at City Garden Hotel, responded to this review

Hallo from the City Garden Hotel! Thank you for taking your time and informing us about your stay! We are happy that you liked our hotel and our staff could help you immediately. On the other hand we apologize fort he bad service while you were waiting. As our service staff is known as very helpful and friendly as well,... More 

Oeiras, Portugal
Level Contributor
411 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 201 helpful votes
4 of 5 stars Reviewed August 21, 2014

I've actually got used to it and like it more than before. The best thing about the City Garden is how quiet the hotel is, which really helps you to a great and relaxing night sleep. Good comfortable bed, and once you get used to the somewhat "weird" layout of the room, you will enjoy it Breakfast choice is fine.... More 

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New Jersey
Level Contributor
92 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed August 15, 2014

I was staying in Zug on business for the week. This hotel is centrally located and very convienient to the shops and restaurants. The staff was very accomodating and polite. The breakfast was included and though simple very good. As usual the rooms are smaller than in the US but clean, quiet and comfortable. All in all a fine business... More 

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Stellenbosch, South Africa
Level Contributor
48 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed July 20, 2014

It is a short walk from the train station when suddenly the mirror effect of the glass planes strike you upon arrival. Casting your eves from the reception over the lounge and dining area toward the bar at the back a person notices that the open plan approach is style-fully laid out. the decoration is not over powering, but enough... More 

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