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City Garden Hotel

Metallstrasse 20 | 6300 Zug, Zug 6304, Switzerland
Best prices for: 1 room 1 guest
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Certificate of Excellence 2014
City Garden Hotel
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City Garden Hotel
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85 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
49 reviews 49 reviews
19 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed December 10, 2014 via mobile

Overall I like the hotel and would recommend it. However if you check-in on a weekend morning, you might be surprised to arrive to an empty reception desk as the weekend morning reception desk is serviced from the sister establishment - Park hotel which is located 3mins walk away.

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Washington DC, District of Columbia
1 review
4 of 5 stars Reviewed October 19, 2014

Hotel was nice, clean, sleek & modern (but furniture very uncomfortable). Would be one of those places you stay in and forget the name of except for the great service! Front desk staff very personable, engaging and super helpful. Katerina, especially, went out of her way to help us over and over. She gave us great tips for dining, entertainment,... More 

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Miami, Florida
Senior Contributor
39 reviews 39 reviews
23 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed October 10, 2014

I stayed at the hotel for 2 nights in October during a business trip. Well, I have to admit that it looks better on photos than in reality... Overall, it is an OK hotel, although I would not rate it more than this.... Pros: - very quite - pretty spacious rooms Cons: - I did not love the design, neither... More 

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Toronto, Canada
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 5, 2014

Very clean, modern and spacious room in a 4 star hotel that is a 5 to 10 minute walk from the train station in ZUG. The grounds are well kept (very green) and the surrounding area is pleasant with many food and clothing stores within a block or two. In general the staff running the hotel were excellent. I arrived... More 

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ParkhotelZug, Geschäftsführer at City Garden Hotel, responded to this review

Hallo from the City Garden Hotel! Thank you for taking your time and informing us about your stay! We are happy that you liked our hotel and our staff could help you immediately. On the other hand we apologize fort he bad service while you were waiting. As our service staff is known as very helpful and friendly as well,... More 

Oeiras, Portugal
Top Contributor
367 reviews 367 reviews
34 hotel reviews
185 helpful votes 185 helpful votes
4 of 5 stars Reviewed August 21, 2014

I've actually got used to it and like it more than before. The best thing about the City Garden is how quiet the hotel is, which really helps you to a great and relaxing night sleep. Good comfortable bed, and once you get used to the somewhat "weird" layout of the room, you will enjoy it Breakfast choice is fine.... More 

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New Jersey
Top Contributor
60 reviews 60 reviews
19 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed August 15, 2014

I was staying in Zug on business for the week. This hotel is centrally located and very convienient to the shops and restaurants. The staff was very accomodating and polite. The breakfast was included and though simple very good. As usual the rooms are smaller than in the US but clean, quiet and comfortable. All in all a fine business... More 

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Stellenbosch, South Africa
Senior Contributor
43 reviews 43 reviews
27 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 20, 2014

It is a short walk from the train station when suddenly the mirror effect of the glass planes strike you upon arrival. Casting your eves from the reception over the lounge and dining area toward the bar at the back a person notices that the open plan approach is style-fully laid out. the decoration is not over powering, but enough... More 

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Dallas, Texas
Top Contributor
59 reviews 59 reviews
26 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed July 15, 2014

I love the contemporary and playful style of this hotel! There are plenty of fun little details in the architecture. The room has an open plan, with the bathroom area exposed to the sleeping area. The color palette is white and a hue of green I have not seen since the 70's... but very fun. The room had enough square... More 

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Top Contributor
61 reviews 61 reviews
20 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed June 28, 2014

Conveniently located hotel set in a lovely quiet location. Just a short walk from train station and offices. Room was of superior standard with all the amenities one could expect. Hotel lounge was very nice indeed. I loved my stay here and have no hesitation in recommending to others.

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1 review
2 of 5 stars Reviewed June 12, 2014

Average 4 star offerings, friendly helpful staff. My problem was with the bed, like sleeping on a blanket on the floor. I know everyone's tastes are different, but I need a bit of give, since I am a front sleeper. As a result I paid about 300 francs for 3 hours sleep.

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Additional Information about City Garden Hotel

Address: Metallstrasse 20 | 6300 Zug, Zug 6304, Switzerland
Location: Switzerland > Canton of Zug > Zug
Price Range (Based on Average Rates): $$$
Number of rooms: 82
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