We booked the Excelsior rather last minute for the weekend for a friends wedding nearby. After reading a number of reviews on here I began to worry that the experience would be a bad one. I needn't have worried. The hotel is a beautiful old building right on the lake's edge with all rooms overlooking the water. Yes, the decor... more

If you want great views of the lake this is the hotel for you, however do not expect a good service from the hotel staff. The staff are among the worst I have ever encountered. I stayed in a room on the second floor and upon returning to my room for a rest one afternoon I found workmen were working... more

The only good thing about this hotel is the suberp view on the lake and the Alps. Other than that, we found the reception personnel unprofessional and by no means warm. The town was packed with the Montreux Jazz Festival fans and virtually all parking spots in town already taken by the time we arrived. The hotel does not have... more

We only stayed 3 nights and agree with a previous reviewer about it being part hotel, part hospital, part rehab. There were only a few other residents that didn't seem to be having treatments. Those that were having treatments tended to stay in their rooms so the dining room was empty for breakfast because they all seemed to have room... more

My husband and I have just returned from a trip around Europe. In every city we stayed in we booked 4 to 5 star hotels to ensure that we would have decent accommodation. When looking for places to stay in Montreux I found the website for this hotel and thought it looked great. When we arrived we were shocked at... more

We arrived at the Grand Hotel and were welcomed by their friendly receptionist. We had to ask but were then offered two free bus passes for our stay! The Bus works well to get to the train station, take it from outside the hotel to the stop Esclades de la Gare (Escalator to the Station). The View was amazing! But... more

This hotel is really part hospital, part rehab, part hotel. The first floors have fresh patients from the clinic next door and in the basement..complete with nurses. We heard loud 'distress' noises one night even. The view is great, the breakfast room is wonderful. The furnishings need replacing. The TV internet(free)was not worth the trouble. The staff was very helpful... more

Had a wonderful 3 day stay here in July 2007. This hotel is old and has bags of character, but as some have said, we didn't find it to be run down at all. Our room (405) was huge, twin bathrooms, lounge with separate dining area, small kitchen, masses of storage space and free movies / internet. The staff couldn't... more

Run down hotel which was almost empty. No atmosphere. Very dated. We arrived and were put in a smoking room after requesting non smoking. We then moved rooms, tv didn't work. Rooms were large with great views but that's all it has going for it. Bathroom also large but rubbish shower in the bath. Not what you expect from a... more