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Fairmont Le Montreux Palace

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Avenue Claude Nobs 2, Montreux 1820, Switzerland
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Fairmont Le Montreux Palace
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Fairmont Le Montreux Palace
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780 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Windsor, Australia
Contributor
17 reviews 17 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed yesterday NEW

Memorable stay with magical view over lake. Efficient, friendly staff. Quiet comfortable room. Made to feel special. Excellent location. Enjoyed a very good meal in Jazz cafe but no real intimacy and the service was very slow.

Review collected in partnership with Fairmont Hotels & Resorts

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Philadelphi, PA
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

From the Molton Brown bath products, heated towel bars, in-room Nespresso machine, robes, slippers, lighted closets, fabulous beds, food, nightly turn down service with bottled water and chocolates - everything is done for your comfort. We absolutely loved staying here and thank you to the staff for their wonderful service. The spa was wonderful as well and we took advantage... More 

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Senior Contributor
25 reviews 25 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

I hesitated between the Hotel du Lac in Vevey and the Montreaux Palace as I had stayed in the Hotel du Lac before and loved it but I am so glad we tried the Montreaux Palace as it is also a georgeous Hotel. Rooms are spacious and tastefully decorated and service is impeccable. The Willow Spa with its in door... More 

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Gisele S, Responsable relations publiques at Fairmont Le Montreux Palace, responded to this review

Dear Malar M, Thank you very much for your kind words describing your recent stay with us. Your message has been passed on to all staff concerned. It is of course always a pleasure to hear from a satisfied guest and the sense of achievement and satisfaction can be felt amongst the staff. I derive the most pleasure from your... More 

Madrid, Spain
1 review
2 of 5 stars Reviewed 3 weeks ago

While I was at the hotel John Kerry was there and probably it was the reason I was put in room 236, arguably the worst room of the hotel. The heater of the room was broken, so the room was horribly cold during the two days. I asked them to fix it or to move me to other room. They... More 

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Gisele S, Responsable relations publiques at Fairmont Le Montreux Palace, responded to this review

Dear Guest, Thank you for having published your impressions following your recent stay at Fairmont Le Montreux Palace. First of all, I would like to apologize for the inconveniences you encountered. Guest satisfaction is our priority and therefore your constructive feedback is very much appreciated in our search for excellence. I am sorry to learn that you were not satisfied... More 

Le Vaud
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This is a beautiful hotel in a beautiful location. A lake view room is a must. Staff wonderful and the spa once again the best we have experienced, treats you as an individual and not a piece of meat on a production line as so many spas do nowadays. We'll be back.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 1
Gisele S, Responsable relations publiques at Fairmont Le Montreux Palace, responded to this review

Dear Irene D, Thank you so much for having taken the time to write such a nice comment. I am delighted to read that you enjoyed your stay with us and I have shared your kind words with all my colleagues. We are looking forward to welcoming you again at the Swiss Riviera. Kind regards Gisèle Sommer More 

New Delhi, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The property looks very royal and the guests are treated like royalties! The location is just perfect and the market and lake are just walking distance. The lounge area is nicely arranged and breakfast spread was lavish.

Was this review helpful? Yes 2
Gisele S, Responsable relations publiques at Fairmont Le Montreux Palace, responded to this review

Dear Guest, I would like to thank you for having taken the time to share your impression following your recent stay at Fairmont Le Montreux Palace. I am delighted to read, that you enjoyed your time with us and I have share your kind words with my colleagues. We sincerely hope to welcome you again at the Swiss Riviera. Kind... More 

Geneva, Switzerland
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed for a weekend in the Montreux Palace to enjoy the SPA facilities and relax. We had a great stay, it is a nice hotel with a superb SPA area and friendly staff. A drink in Claude's bar is a must these days and the Jazz Cafe is a nice place to have dinner...

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 2
Gisele S, Responsable relations publiques at Fairmont Le Montreux Palace, responded to this review

Dear Nick S, Thank you very much for your kind comment following your recent stay at Fairmont Le Montreux Palace. I am delighted to read that you enjoyed your time with us and we all hope to welcoming you soon again at the Swiss Riviera. Kind regards Gisèle Sommer More 

Lausanne, Switzerland
1 review
5 of 5 stars Reviewed 4 weeks ago

If you go to Montreux, this is the best hotel to stay at. It is extremely well located and the staff are amazing and very helpful. The food is delicious and the overall ambiance is fantastic. Don't miss it

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
Gisele S, Responsable relations publiques at Fairmont Le Montreux Palace, responded to this review

Dear RolandAbella, I would like to thank you for having taken the time to write such a beautiful comment following your recent stay at Fairmont Le Montreux Palace. I have shared your kind words with all my colleagues and I am delighted to read that you enjoyed your stay with us. We all hope to welcoming you soon again on... More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago

One of the best hotel I've ever stayed. I booked on their website a special celebration package for my birthday, and everything was great! From the check in to check out! The staff is very professional and friendly, the room spacious and silent, with all the comforts. The best part of the hotel is the Willow Stream Spa. We had... More 

Was this review helpful? Yes
Gisele S, Responsable relations publiques at Fairmont Le Montreux Palace, responded to this review

Dear Guest, Thank you for having taken the time to write such a nice comment concerning your recent stay at Fairmont Le Montreux Palace. We are striving for excellence in all areas of the hotel and are delighted to learn that you enjoyed your stay with us and I will pass on your gratitude to all the staff members concerned.... More 

Calgary
Contributor
18 reviews 18 reviews
14 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed February 20, 2015

We stayed at the Fairmont Montreux Palace for 3 nights. If you enjoy traditional architecture you will enjoy just walking around the public areas of this hotel. The hallways are beautiful. The staff were very helpful, polite and friendly. Our room was beautiful. The bed was very comfy. The breakfast buffet was very good. Everything you could want. Dinner in... More 

Was this review helpful? Yes
Gisele S, Responsable relations publiques at Fairmont Le Montreux Palace, responded to this review

Dear Guest, Thank you for having taken the time to publish your comment following your recent stay at Fairmont Le Montreux Palace. We are striving for excellence in all areas of the hotel and are delighted to learn that you enjoyed your stay with us and I will pass on your gratitude to all our staff members. It is always... More 

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