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Fairmont Le Montreux Palace

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Avenue Claude Nobs 2, Montreux 1820, Switzerland
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Fairmont Le Montreux Palace
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Fairmont Le Montreux Palace
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814 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Indianapolis
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed at this hotel for 6 nights on a company sponsored incentive trip. The room we had was in the old part of the hotel, very comfortable and updated. We had a "cute" little side balcony that had a spectacular view of Lake Geneva and the mountains. Generally speaking the service was very good and the staff friendly. We... More 

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mumbai
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed as a Group of tourists from India in this hotel from 14th May 2015 till 17th May 2015. truly world class in service, location friendliness of staff , quality of food... virtually in every aspect. A place, you feel like staying again and again. restaurant staff was little less conversant in english, but one can manage.

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Geneva, Switzerland
Contributor
15 reviews 15 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Talk about majestic. Le Montreux Palace certainly lives up to its name, it really is a Palace. From the moment you walk in to the moment you walk out you are treated like royalty. All the staff are most helpful and very welcoming and the rooms are simply perfect - we had a stunning lake view which was enhanced with... More 

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Gisele S, Responsable relations publiques at Fairmont Le Montreux Palace, responded to this review

Dear Guest, Thank you very much for your kind words describing your recent stay with us. Your message has been passed on to all staff members. It is of course always a pleasure to hear from a satisfied guest and the sense of achievement and satisfaction can be felt amongst the staff when they read such nice comments. I derive... More 

Neuchâtel
Senior Contributor
42 reviews 42 reviews
27 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Ok, I've already wrote something about this hotel, but really it is always a perfection. 5th time that we are going there and the service is always very high. The cleanliess, people are very very nice and helpful, in fact what you can expect from an hotel with this kind of standing.

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Gisele S, Responsable relations publiques at Fairmont Le Montreux Palace, responded to this review

Dear Guest, Thank you so much for having taken the time to write such a nice comment following your recent stay at Fairmont Le Montreux Palace. I am delighted to read that you enjoyed your stay with us and we are all looking forward to welcoming again, for the 6th time in Montreux. In the meantime, we wish you all... More 

Beijing, China
Top Contributor
187 reviews 187 reviews
86 hotel reviews
102 helpful votes 102 helpful votes
5 of 5 stars Reviewed 1 week ago

Many good hotels claim the title Palace but only a few are a true Palace as this one is. Montreux is only a small town by the lake but it claims one of the best known hotels of Switzerland, which is a country home to top hoteliers of the world. The building is impressive from outside, but absolutely stunning inside.... More 

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Gisele S, Responsable relations publiques at Fairmont Le Montreux Palace, responded to this review

Dear AWHW, Many thanks for having taken the time to publish such a nice comment following your recent stay at Fairmont Le Montreux Palace. I am delighted to read that you enjoyed your time with us and I have shared your kind words with all my colleagues. It would be a pleasure to welcoming you again on the Swiss Riviera.... More 

Copenhagen, Denmark
Top Contributor
119 reviews 119 reviews
25 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

The views are stunning across the lake. I have yet to experience a scenery like this. I was there for a 3 day seminar and hence not able to choose my own room. Still, it was nice but lacking the feeling of being close to the mountains and lakes since the windows were facing a courtyard. A bit old school... More 

Was this review helpful? Yes 1
Gisele S, Responsable relations publiques at Fairmont Le Montreux Palace, responded to this review

Dear Lars, Many thanks for having taken the time to share your impressions following your recent stay at Fairmont Le Montreux Palace. I am glad to read that you enjoyed your stay with us. It would be a pleasure to welcoming you back in Montreux soon. Kind regards Gisèle Sommer More 

Lafayette, Indiana
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for 5 nights in April. We enjoyed our stay. Some of our friends had very small rooms without a view, but we had a beautiful, large room with a gorgeous view of the lake. I would be sure to ask about that while making a reservation. The staff was very friendly. We called room service for a bucket... More 

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Gisele S, Responsable relations publiques at Fairmont Le Montreux Palace, responded to this review

Dear Jill C, Many thanks for your kind comment. I am delighted to read that you enjoyed your stay at Fairmont Le Montreux Palace. It would be a pleasure to welcoming you again at the Swiss Riviera. Kind regards Gisèle Sommer More 

Geneva, Switzerland
Senior Contributor
30 reviews 30 reviews
27 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It's an old palace. But the rooms have been superbly renovated. They are large, feel modern, are confortable and well equipped. The view to the lake is just stunning. You can enjoy it from the (small) balcony. The service is kind. Really 5-star. The buffet breakfast was served in a beautiful room and was rich. The chocolate croissant could have... More 

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Gisele S, Responsable relations publiques at Fairmont Le Montreux Palace, responded to this review

Dear Val J, Many thanks for having taken the time to write such a nice comment. I am delighted to read that you enjoyed your stay at Fairmont Le Montreux Palace and I will share your kind words with all my colleagues. We are all looking forward to welcoming you back to Montreux soon. Kind regards Gisèle Sommer More 

London, United Kingdom
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Looking forward to a full week of swimming at their Spa, we discovered that the pool water was as cold as any public swimming pool in the UK. The water was quite chilly for an advertised 29.5 Celsius pool and it was uninviting to stay long in the water - is it on purpose to make clients flee, maybe ...... More 

Was this review helpful? Yes 3
Gisele S, Responsable relations publiques at Fairmont Le Montreux Palace, responded to this review

Dear George I, Many thanks for having taken the time to express your feelings following your recent stay at Fairmont Le Montreux Palace. I am sorry to read that you found our pool too cold, our inside pool is controlled daily and has effectively a water temperature of 29.0 - 29.05 degrees. But our outside pool is not heated and... More 

Senior Contributor
22 reviews 22 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

This is a wonderful property in a perfect location. It is a 100 year plus Beaux-arts hotel that has all the modern amenities. Only two things keep me from giving 5 stars. First, the group I arrived with had several couples waiting several hours for their room. All this amidst general indifference from the staff. Secondly, the hotel food is... More 

Was this review helpful? Yes
Gisele S, Responsable relations publiques at Fairmont Le Montreux Palace, responded to this review

Dear Guest, Many thanks for having taken the time to express your feelings following your recent stay at Fairmont Le Montreux Palace. I am sorry to read that you had to wait for your room and I have also informed our F&B Manager concerning your comments regarding the restaurant. I am also delighted to read that you enjoyed the hotel... More 

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