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All 40 Lausanne hotels

Lausanne Palace & Spa

5.0 of 5 Spa   |   Rue Grand-Chene 7 - 9, Lausanne 1002, Switzerland
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Ranked #2 of 40 Hotels in Lausanne
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 days ago
Gemmayzetraveller Dubai, United Arab Emirates
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285 reviews from our community

Traveler rating
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    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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English first
Dubai, United Arab Emirates
Top Contributor
83 reviews 83 reviews
39 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The service and location are both top of the top. next to metro, in downtown. Laundry, room service, concierge, reception, are all top, quick, kind. The staff is really incredibly nice and efficient. Food is very good in restaurants but the croissant's did not seem super fresh or the tastiest ever. Hotel is aging, it may have a charm of... More

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Lausanne P, Director of Sales at Lausanne Palace & Spa, responded to this review

Dear Gemmayzetraveller, Thank you for sharing your experience with us, We are glad that you enjoyed our service. We are truly sorry about the comfort of the bed, we communicated the problem with the person in charge of the department, in order to fix and to fulfill your expectations for the next time. We are hoping to see you back... More

London
Top Contributor
56 reviews 56 reviews
7 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I went for a couple of nights to visit Lausanne and enjoy the Spa, which is excellent. If you enjoy Ayurvedic massage, which is a form of preventative medicine, this is one of the best places for it in Europe. Nicholas Ballet trained in Kerala where Ayurveda was invented about 5000 years ago, and I was lucky to get him,... More

Was this review helpful? Yes 1
Lausanne P, Director of Sales at Lausanne Palace & Spa, responded to this review

Dear gypsybaker, Thank you for taking the time to share your experience at the Lausanne Palace & Spa. I’m glad to hear that you appreciate the Spa and the Sushi Zen. We are glad that your made you learn some things about nutrition and the human body. Comments like yours are truly valuable and they have been shared with our... More

London
Top Contributor
165 reviews 165 reviews
31 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent hotels in expensive places like Lausanne obviously come at a price. This was a delightful, stylish, comfortable and lovely place to stay. Be warned it's at the top of a steep hill from the station so if you don't fancy the walk or can't make it, take a cab. Lovely service, great rooms with all mod cons. Very stylish... More

Was this review helpful? Yes 1
Lausanne P, Director of Sales at Lausanne Palace & Spa, responded to this review

Dear BettyBoo2u, Thank you for your descriptive and thoughtful feedback. It’s always great to hear what guests think about their experiences while here and it also helps us to improve upon the service we provide. I will invite you to look maybe at the non refundable rate which are a bit lower but with no refund 21 before the stay.... More

UK
Contributor
16 reviews 16 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Enjoyed a two night stay here at the beginning of August. From the minute you step out of the car the service is excellent. The hotel does look as though it is in the middle of renovating as the entrance, bars, restaurants and in general all downstairs is very modern. It is when you get up into the bedrooms where... More

Was this review helpful? Yes 1
Lausanne P, Director of Sales at Lausanne Palace & Spa, responded to this review

Dear jj1068, It is with a great pleasure that I read your comment, It is true that some of our room are classic as we have to respect the history of the building and provide classic rooms for guest who prefer those ones. In the same time we also have contemporary rooms. We will be glad to see you back... More

Hilversum, The Netherlands
Contributor
19 reviews 19 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed one night in one of the renovated junior suites. Typical modern "cool," nice bedroom, pleasant use of ample space. Walk into the hall, though, and you'll see what else needs to be done. Rooms were clean and quiet, so no complalints. Oddly, for a luxury hotel, the pillows were thin and inexpensive-- reminds me of kids' camp pillows. Breakfast... More

Was this review helpful? Yes 1
Lausanne P, Director of Sales at Lausanne Palace & Spa, responded to this review

Dear Simple_tastes_Best, Thank you for writing this review and also for communicating those details. We are taking them in consideration and will be corrected as soon as possible. We are actually renovating the hotel to refresh it. It will be a great pleasure to welcoming you back, Best regards, Alexandra More

Los Angeles, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Incredible property, located near the center of Lausanne. The location, on top of a hill, offers a spectacular view of the lake and city. The service is superb; the staff is helpful and courteous. We were very happy with the rich Swiss breakfast buffet. The hotel is located only one block away from the Metro, which easily takes you to... More

Was this review helpful? Yes 1
London
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed August 9, 2014

A truly beautiful hotel, situated on a hill, with breathtaking views and a world class spa. The hotel inside is immaculately kept, and everything is running like clock work. I'm certain this can be attributed to brilliant management. The room was clean and perfect, I could not have asked for better. The spa area is so perfectly kept and clean... More

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LausannePalace, Director of Sales at Lausanne Palace & Spa, responded to this review

Dear GreatExpectations2, Thank you for your wonderful comment, it is always a pleasure to see our guest enjoying their stay. We are hoping to see you back soon, this time hopefully without teens shouting next door. Best regards, Alexandra More

lincolnshire england
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 5, 2014

A grand hotel in every way. Positives-our room...the staff are superb, all friendly and very well trained, concierge invaluable in recommending good restaurants and places to visit...tried two of the hotels restaurants (the brasserie and cote jardin) and very happy with the food and service...LP bar excellent in choice of drinks (and cuban cigars) and a buzzing ambience in the... More

Was this review helpful? Yes 2
Washington Crossing, Pennsylvania
Top Contributor
76 reviews 76 reviews
24 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed August 5, 2014

This is a Leading hotel of the world.Excellent hotel right in Middle of town.Beautiful hotel and excellent service .Cocierge Was very helpful and knowledgable.Had a plug ready and always were anticipating our needs.The room was very nice with heavenly beds and all the luxuries expected. Electrical pant press,Towel warmers and excellent toile terries.Wi Fi needs to be better and would... More

Was this review helpful? Yes 2
Dubai
Top Contributor
89 reviews 89 reviews
29 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed August 5, 2014

Arrived early (11:00 am) was told that room as not ready but could upgrade to a junior suite for a small difference (less than 20% than the excellent rate I had). Well done for the receptionist who earned a little extra for the hotel for an unsold suite and made me feel better. Doormen were excellent throughout Parking the car... More

Was this review helpful? Yes 1
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Additional Information about Lausanne Palace & Spa

Address: Rue Grand-Chene 7 - 9, Lausanne 1002, Switzerland
Location: Switzerland > Vaud > Lausanne
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Lausanne Palace & Spa 5*
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Also Known As:
Lausanne Palace Hotel Lausanne
Lausanne Palace And Spa
Lausanne Palace Spa

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