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All 40 Lausanne hotels

Lausanne Palace & Spa

5.0 of 5 Spa   |   Rue Grand-Chene 7 - 9, Lausanne 1002, Switzerland
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Lausanne Palace & Spa
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Ranked #2 of 40 Hotels in Lausanne
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Sarahs270574 Southend-on-sea, United Kingdom
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292 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Southend-on-sea, United Kingdom
12 reviews 12 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I'm writing this quick review while still at the hotel. This place is amazing, I'm already planning next visit back here in a month or so. We are here for a two night stay. We have spent most of our first day in the spa, swimming pool, hot tubs, sauna, steam room, outside sun-loungers. We have both just had a... More

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San Jose, California, United States
13 reviews 13 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Best hotel I've stayed at in Lausanne. Hotel was booked by my client for a discounted rate. This is a luxurious property in a bustling location of Lausanne. As others have mentioned - easy access to transportation. Nearby restaurants offer much choice in food style and price. Concierge staff was excellent at any time of day or night we needed... More

Was this review helpful? Yes 1
Lake Mary, Florida
Senior Contributor
49 reviews 49 reviews
24 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It is very beautiful and location is convenient. 3 stops from train station using Trams. Hotel is clean, minibar drinks are free, personnel is great and very attentive. The hotel looks gorgeous inside and out. It is within walk distance to everything you need to see, or 1 block from Tram station. Hotel gives a card that gives you free... More

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London, United Kingdom
13 reviews 13 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

Fabulous hotel, charming staff, and an excellent breakfast made this a stand out hotel for me. Situated in the centre of Lausanne it is the epitome of luxury. I had an upgraded room that was simply enormous and beautifully furnished. I hope I get to stay here again.

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LausannePalace, Responsable relations clients at Lausanne Palace & Spa, responded to this review

Dear Hugo R, We appreciate your comments regarding your stay at Lausanne Palace & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely... More

Dubai, United Arab Emirates
Top Contributor
85 reviews 85 reviews
41 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed September 14, 2014

The service and location are both top of the top. next to metro, in downtown. Laundry, room service, concierge, reception, are all top, quick, kind. The staff is really incredibly nice and efficient. Food is very good in restaurants but the croissant's did not seem super fresh or the tastiest ever. Hotel is aging, it may have a charm of... More

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Lausanne P, Director of Sales at Lausanne Palace & Spa, responded to this review

Dear Gemmayzetraveller, Thank you for sharing your experience with us, We are glad that you enjoyed our service. We are truly sorry about the comfort of the bed, we communicated the problem with the person in charge of the department, in order to fix and to fulfill your expectations for the next time. We are hoping to see you back... More

Top Contributor
59 reviews 59 reviews
9 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed September 13, 2014

I went for a couple of nights to visit Lausanne and enjoy the Spa, which is excellent. If you enjoy Ayurvedic massage, which is a form of preventative medicine, this is one of the best places for it in Europe. Nicholas Ballet trained in Kerala where Ayurveda was invented about 5000 years ago, and I was lucky to get him,... More

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Lausanne P, Director of Sales at Lausanne Palace & Spa, responded to this review

Dear gypsybaker, Thank you for taking the time to share your experience at the Lausanne Palace & Spa. I’m glad to hear that you appreciate the Spa and the Sushi Zen. We are glad that your made you learn some things about nutrition and the human body. Comments like yours are truly valuable and they have been shared with our... More

Top Contributor
172 reviews 172 reviews
33 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed September 7, 2014

Excellent hotels in expensive places like Lausanne obviously come at a price. This was a delightful, stylish, comfortable and lovely place to stay. Be warned it's at the top of a steep hill from the station so if you don't fancy the walk or can't make it, take a cab. Lovely service, great rooms with all mod cons. Very stylish... More

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Lausanne P, Director of Sales at Lausanne Palace & Spa, responded to this review

Dear BettyBoo2u, Thank you for your descriptive and thoughtful feedback. It’s always great to hear what guests think about their experiences while here and it also helps us to improve upon the service we provide. I will invite you to look maybe at the non refundable rate which are a bit lower but with no refund 21 before the stay.... More

16 reviews 16 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed August 27, 2014

Enjoyed a two night stay here at the beginning of August. From the minute you step out of the car the service is excellent. The hotel does look as though it is in the middle of renovating as the entrance, bars, restaurants and in general all downstairs is very modern. It is when you get up into the bedrooms where... More

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Lausanne P, Director of Sales at Lausanne Palace & Spa, responded to this review

Dear jj1068, It is with a great pleasure that I read your comment, It is true that some of our room are classic as we have to respect the history of the building and provide classic rooms for guest who prefer those ones. In the same time we also have contemporary rooms. We will be glad to see you back... More

Hilversum, The Netherlands
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 22, 2014

Stayed one night in one of the renovated junior suites. Typical modern "cool," nice bedroom, pleasant use of ample space. Walk into the hall, though, and you'll see what else needs to be done. Rooms were clean and quiet, so no complalints. Oddly, for a luxury hotel, the pillows were thin and inexpensive-- reminds me of kids' camp pillows. Breakfast... More

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Lausanne P, Director of Sales at Lausanne Palace & Spa, responded to this review

Dear Simple_tastes_Best, Thank you for writing this review and also for communicating those details. We are taking them in consideration and will be corrected as soon as possible. We are actually renovating the hotel to refresh it. It will be a great pleasure to welcoming you back, Best regards, Alexandra More

Los Angeles, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 21, 2014

Incredible property, located near the center of Lausanne. The location, on top of a hill, offers a spectacular view of the lake and city. The service is superb; the staff is helpful and courteous. We were very happy with the rich Swiss breakfast buffet. The hotel is located only one block away from the Metro, which easily takes you to... More

Was this review helpful? Yes 1
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Additional Information about Lausanne Palace & Spa

Address: Rue Grand-Chene 7 - 9, Lausanne 1002, Switzerland
Location: Switzerland > Vaud > Lausanne
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Lausanne Palace & Spa 5*
Number of rooms: 150
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Also Known As:
Lausanne Palace Hotel Lausanne
Lausanne Palace And Spa
Lausanne Palace Spa

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