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Lausanne Palace & Spa

Travelers' Choice award winner
Rue Grand-Chene 7 - 9, Lausanne 1002, Switzerland
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Lausanne Palace & Spa
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360 Reviews from our TripAdvisor Community

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Traveler rating
    266
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    17
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    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
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    (86)
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All months
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

My husband was attending a medical conference in Lausanne and at the last minute we asked for a room upgrade as I was accompanying him. We were upgraded to a spacious Executive city view room. Check in was quick. The room was large , bed was very comfortable and bathroom large with really nice amenities. The hotel is located in... More 

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Geneva, Switzerland
Level Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Lausanne Palace and were absolutely blown away. Such a beautiful hotel, located directly in the city center. The location could not be better. Very smooth and nice check-in / rooming. We booked one of their beautiful and modern suites - comfortable and the right size. Breathtaking views over the city and Lake Geneva. Make sure you... More 

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Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here for my birthday , and wow ! What a room. Spectacular view over the lake. Enormous bed, and bedding to absolutely die for. The duvets are like clouds! Loved the hotel, it really is a palace. However a couple of disappointments : In the bar area they had coat racks full of coats, as there was a corporate... More 

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LausannePalace, Responsable relations clients at Lausanne Palace & Spa, responded to this review

Dear Andrea, Thanks for having taken the time to review us on Tripadvisor. I am delighted to learn you enjoyed your stay with us. Our restaurant Sushi Zen is open only on Saturday during the weekend, however, we have two other restaurant open during the weekend. First one is our Brasserie as you said and the second one is "Le... More 

Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great location , very comfortable stay! Hotel is in the center of Lausanne ,next to a train station and a metro. The ambiance is beautiful and luxurious . Spacious rooms , incredibly cosy beds . Love their breakfasts , plenty of choices , elegant setting. There are two restaurants and a bar on the premises of the hotel. You can... More 

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LausannePalace, Responsable relations clients at Lausanne Palace & Spa, responded to this review

Dear Guest, Thank you for taking the time to share your feedback with us. I am happy to hear you enjoyed your stay at the Lausanne Palace & Spa. We are sorry to know that you had some problems with the Taxi in the City. Your comments are precious as we strive to exceed our guest's expectations at every opportunity.... More 

Sydney, Australia
Level Contributor
92 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed June 19, 2015

The garden restaurant is a superb setting and we were there for lunch on a very warm summers day. Food was also superb but oh dear the service was appalling. There were plenty of wait staff but they spent most of the time talking to each other. Such a shame as this spoilt an otherwise enjoyable experience

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LausannePalace, Responsable relations clients at Lausanne Palace & Spa, responded to this review

Dear Guest, Thank you for taking the time to share your comments regarding your last stay at our restaurant Le Côté Jardin. We deplore that our team didn't show to you a good attitude. Please rest assured that we are taking the appropriate measures to address these problems and prevent any future occurrences. Again, please accept our apologies and we... More 

Dar Es Salaam Region, Tanzania
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 16, 2015

I have stayed at this hotel several times & each & every time I am never disappointed. The welcoming staff, the new modern rooms, the superb spa & excellent breakfast. The LPs bar burgers are the best you can eat in Lausanne. The hotel is buzzing on the weekends & the bar is happening. Definitely recommend this hotel to anyone... More 

Was this review helpful? Yes 1
LausannePalace, Responsable relations clients at Lausanne Palace & Spa, responded to this review

Dear Guest, Thank you for taking the time to share your feedback with us. I am happy to hear you enjoyed your stay at the Lausanne Palace & Spa. Your comments are precious as we strive to exceed our guest's expectations at every opportunity. We hope to welcome you again soon. Best regards, More 

Lake Worth, Florida
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 15, 2015

We stayed at the Lausanne Palace & Spa on our last leg of our European trip and by then vacation fatigue had started to make its presence felt. The LPS&S offered welcome relief in the sense that it provided a very comfortable and quiet suite, the location was dead-central in Lausanne where everything was within a short walk's distance, and... More 

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LausannePalace, Responsable relations clients at Lausanne Palace & Spa, responded to this review

Dear Guest, We appreciate your comments regarding your stay at Lausanne Palace & Spa. It is always a pleasure to receive constructive feedback. I will share your comments with our team, who will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely yours More 

Bellevue, Washington
Level Contributor
79 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
5 of 5 stars Reviewed June 3, 2015

We just completed a two night stay in an amazing Junior Suite that had been recently remodeled. Our original room was a Deluxe room that was good sized but had not been remodeled. The 100 euro upgrade per night was well worth it. The hotel itself is a grand old hotel in the European fashion that sits up on a... More 

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LausannePalace, Responsable relations clients at Lausanne Palace & Spa, responded to this review

Dear Guest, We appreciate your comments regarding your stay at Lausanne Palace & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely yours More 

Beirut, Lebanon
Level Contributor
59 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed May 30, 2015

This hotel is a real jewel, not only for the beauty of the place and the stunning view it offers, but mainly for the great service and especially the concierge. The building is beautiful, the food is amazing, the breakfast experience is unique and the amenities are nice too.. I loved everything about this hotel and will surely go back... More 

Was this review helpful? Yes 1
LausannePalace, Responsable relations clients at Lausanne Palace & Spa, responded to this review

Dear Guest, We appreciate your comments regarding your last stay at Lausanne Palace & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team, who will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely yours More 

Geneva, Switzerland
Level Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed May 25, 2015

I was so excited about staying here and boy did I get disappointed as soon as I got to my room. I will be posting photos so you can see what I'm talking about. The room we checked in was so outdated I felt like nothing had been changed since the 70s. I asked right away if I could change... More 

Was this review helpful? Yes 2
LausannePalace, Responsable relations clients at Lausanne Palace & Spa, responded to this review

Dear Guest, Thank you for taking the time to share your comments regarding your last stay with us. We are sorry that you stay did not meet your expectations. We are in process to refurbish our rooms but still have some "old rooms" availables. We are also sorry because our hotel was full and it was not possible to give... More 

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