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Lausanne Palace & Spa

Certificate of Excellence
Rue Grand-Chene 7 - 9, Lausanne 1002, Switzerland
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1 room 1 adult
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410 Reviews from our TripAdvisor Community

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Level Contributor
5 reviews
4 of 5 stars Reviewed yesterday NEW via mobile

We stayed in the room no 239 with street and offices view. The room was large and luxurious. Unfortunately the mattress was hard unlike other 5 star hotel mattress and the pillows were deflated, not fluffy. Some amenities such as toothbrush and shaver were not provided, we had to ask to get some. Even so, the hotel services and hospitality... More 

Helpful?
Thank Amia L
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Service is excellent and a very great place to stay with family :) . My family really enjoy our stay on christmas eve. Very friendly and professional employees. Thanks for the hospitality , I definitely recommend Lausanne Palace

Helpful?
Thank Angela R
Paris, France
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I used to stay in this hotel for my business trips in lausanne, everything is always perfect. I really like the breakfast and all the restaurant offer great meals. And what a pleasure to go to the swimming pool and sauna after a day of work.

Helpful?
Thank manoirdespeintres
Borgy
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Dinner in the room means sitting on the bed because of no chairs brought in the room, and this at Christmas Eve because no table for Hotel guest in the Restaurant. The furniture in the room (for 2 persones) was not appropriate for a stay of some days, the second chair failed The offered champagne was not in the room... More 

Helpful?
Thank pierre s
LausannePalace, Responsable relations clients at Lausanne Palace & Spa, responded to this review

Dear Pierre S, Thank you for taking the time to share your comments regarding your last stay with us. We are sorry that you stay did not meet your expectations. Would be possible for you to contact us as we would need more details about your feedback. Your comments are precious as we strive to exceed our guests expectations at... More 

Amman, Jordan
Level Contributor
89 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Stayed for 3 nights in a junior suite overlooking the lake . The room was large with all the amenities, however it could do with some updating . The service in the hotel was impeccable as well as the restaurants and bar. The location is great as it is close to the train station and main shopping streets . I... More 

Helpful?
Thank Tarek_Aggad
Level Contributor
69 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

My room, 315, had an excellent lake view. Rooms are big enough and beds are comfortable. Very clean, relaxing and service is very friendly. I would not hesitate twice to book again next time I am in Lausanne whether for business or with family.

Helpful?
Thank NaderHawari
LausannePalace, Responsable relations clients at Lausanne Palace & Spa, responded to this review

Dear NaderHawari, We appreciate your comments regarding your stay at Lausanne Palace & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team, who will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely yours More 

Level Contributor
56 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 27, 2015 via mobile

A 5 star hotel like one likes them. Perfectly located in the centre of Lausanne, this classic hotel has some of the best views on the French Alps and Lake Geneva. The service is impeccable and the Junior Suite outstanding. The restaurant is cozy and the food is succulent and best in class. One of the best places around the... More 

Helpful?
Thank RedIsInspired
LausannePalace, Responsable relations clients at Lausanne Palace & Spa, responded to this review

Dear Guest, Thank you for taking the time to write us about your stay at the Lausanne Palace & Spa. It's always a pleasure to receive positive feedback, rest assured that we will share them with our teams who, will be encouraged by your remarks. We hope to welcome you again at the Lausanne Palace & Spa. Best regards More 

Montreal, Canada
Level Contributor
111 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed December 21, 2015

Great location: Near shopping and the train station. Great service: Attention to detail and north-american quality service Great decor: They combined a good mix of the new and the old. Breakfast was included and it's a real breakfast, with all the trimmings.

Helpful?
Thank Foodie_4488
Oxford, United Kingdom
Level Contributor
392 reviews
113 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
5 of 5 stars Reviewed December 16, 2015

The Lausanne Palace is a Grand Hotel of the old school. Beautiful location (city centre, with a great view on the Lake), style, luxury, balconies to die for, wood panelling, warm and cosy rooms, staff professional and ceremonious. It's horribly expensive, but if you think you deserve that special treat, that's the place to be.

Helpful?
1 Thank Lucio F
LausannePalace, Responsable relations clients at Lausanne Palace & Spa, responded to this review

Dear Guest, Many thanks for taking the time to write such a detailed review about your recent stay at Lausanne Palace & Spa. We are pleased to read that you enjoy your experience. Please be assured that I will share your kind comments about your exceptional stay and experiences with our team. We promise you that we will keep working... More 

Geneva, Switzerland
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed December 15, 2015

Amazing stay. Everything was just perfect (room space, bed, etc.). Try to go for a room in the upper floors, so you can enjoy the view. Service starts at reception and there is nothing negative I can find. Great breakfast and a super concierge service.

Helpful?
1 Thank pintoejd
LausannePalace, Responsable relations clients at Lausanne Palace & Spa, responded to this review

Dear Guest, Thank you for taking the time to share your feedback with us. I am happy to hear you enjoyed your stay at the Lausanne Palace & Spa. Your comments are precious because we strive to exceed our guest's expectations at every opportunity. We hope to welcome you again soon. Best regards, More 

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