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All 40 Lausanne hotels

Crystal Hotel

3.0 of 5 Hotel   |   5 Rue Chaucrau, Lausanne CH-1003, Switzerland
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Ranked #26 of 40 hotels in Lausanne
A recent review
3 of 5 stars Reviewed June 19, 2014
nehiker nehiker
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65 people have reviewed this hotel

Traveler rating
    10
    21
    23
    8
    3
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10
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28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
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English first
nehiker
Contributor
14 reviews 14 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed June 19, 2014

This is a fairly outdated hotel, which is kept up very nicely. The staff are very nice and try to make your stay as comfortable as possible. Most speak fluent, or at least very good, English; others try their best to communicate with non-French speakers.The breakfast is excellent. There is coffee/tea in the breakfast room on the 5th floor which... More

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The Woods
Top Contributor
83 reviews 83 reviews
23 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed June 1, 2014

We stayed one night in this somewhat dated Hotel but found it to be well kept with clean rooms and very good service. The rooms are small but comfortable, the breakfast is good and the views from the terrace amazing. The free public transport pass was a welcome surprise.

Was this review helpful? Yes 1
Montreal, Canada
Contributor
12 reviews 12 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 18, 2014

Excellent location. Older hotel but kept in very good condition. Amazing breakfast with good selection of Swiss cheeses. Breakfast room has an amazing terrace with breathtaking views of Lausanne and the Alps.

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Woking, United Kingdom
Top Contributor
61 reviews 61 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed October 12, 2013

An average hotel. The hotel is what I would expect especially seeing the pictures on the website. Breakfast was good but the view was stunning looking down towards the city and other attraction. The location of the hotel is eithin easily accessible by other attractions.

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Rochester, NY
Contributor
19 reviews 19 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed September 17, 2013

The hotel is (extremely) dated and somewhat loud. The rooms are very, very basic and not really cheap (although Lausanne is very expensive) it is what it is I guess. The location is really great. Right by the old town and a stone's throw from the metro. You really can't beat the location. The staff was very nice and helpful.... More

Was this review helpful? Yes 1
Walnut Creek, California
Contributor
12 reviews 12 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 19, 2013

We stayed in the suite which was perfect. After 12 hours of traveling the comfortable and quiet room was a godsend. The room has a very large balcony with incredible views of Lausanne and the cathedral. The hotel offers a big albeit typical European breakfast (croissant, boiled egg, etc). The woman at the front desk was very friendly and helpful.....and... More

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Zurich, Switzerland
Top Contributor
54 reviews 54 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed August 18, 2013 via mobile

I was just staying for 1 night in the hotel because of I had a job in Lausanne. Location is perfectly great, in the heart of Lausanne's old town. The hotel itself offers nothing special. Very decadence. And feels like going back with time travel to 1970's. it could've been fun tho, but it was not. Luckily the staff were... More

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Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed August 12, 2013 via mobile

We were shocked at how appallingly bad this hotel was, we only stayed 1 night but the children had to sleep on a warn out sofa because there were dangerous cables hanging out of the walls by the bunk beds making it unsafe! The carpets were badly stained and the hotel and room smelt strongly of urine!! This was Switzerland,... More

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Pierre-Yves F, Propriétaire at Crystal Hotel, responded to this review

We are aware it is nearly impossible for everything to always be perfect in a hotel, and we understand that everyone is entitled to her or his opinion and comments. However we would like to reassure future potential guests and let them know our hotel does in fact have hot and cold water, we do have electricity, we also have... More

Atlanta, Georgia
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 31, 2013

We stayed here in July 2013 for 2 nights with our two kids. Though room was just okay but great breakfast and very helpful staff who made our stay very comfortable. It was a little hot so they gave us two fans and one evening even opened up their breakfast area terrace with access to kitchen just for us to... More

Was this review helpful? Yes 1
New York City, New York
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 7, 2013

Lausanne seems priced for millionaires. This hotel is plain but everything either works well or is fixed promptly. It helps to approach the staff without arrogance. Breakfast on the outdoor terrace is wonderful. Bread is fabulous, but the coffee ...? Really good coffee is hard to find here. Even the Starbucks doesn't hold up. Lovely oranges with a big juicer... More

Was this review helpful? Yes 2
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Additional Information about Crystal Hotel

Address: 5 Rue Chaucrau, Lausanne CH-1003, Switzerland
Location: Switzerland > Vaud > Lausanne
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Crystal Hotel 3*
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Also Known As:
Minotel Lausanne
Lausanne Minotel

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Class
Official Description (provided by the hotel)
Situated in a quiet pedestrian street, we offer you a warm welcome, a high quality equipment for your comfort and we serve a hearty Swiss buffet breakfast.Hotel Crystal Lausanne is within walking distance of the Palais de Beaulieu (congress center, exhibitions, etc.) - close to private clinics and the University Hospital (CHUV). ... more   less 
Number of rooms
40

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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