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Crystal Hotel

3.0 of 5
Hotel website
5 Rue Chaucrau, Lausanne CH-1003, Switzerland
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1 room 1 guest
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82 Reviews from our TripAdvisor Community

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    12
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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    (21)
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United Kingdom
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

What a great view from the top floor, including the breakfast terrace and some of the rooms. I had a room just a few doors over from the breakfast room, which had a terrace looking over the street below, the cathedral, the roofscape of the old city plus the lake and mountains in the background. It's a bit unusual to... More 

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Pierre-Yves F, Directeur général at Crystal Hotel, responded to this review

Thank you. It will help us. Best regards. More 

Turku, Finland
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

The staff are friendly and the view from the 5th floor breakfast balcony is great (breakfast is very basic) but the whole hotel stinks of cigarette smoke due to them allowing guests and staff to smoke right next to the main door, and the wind blows all the smoke right up the stairway. Carpets are very stained and my 2nd... More 

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Pierre-Yves F, Directeur général at Crystal Hotel, responded to this review

Thank you for the information send. About the smell of cigarettes we cannot fordid our guest to smoke out from the hotel... About Wifi we will correct the problem. Thank you for your help More 

Travelers are raving about these Lausanne hotels

2 reviews
4 of 5 stars Reviewed July 3, 2015

After going out on the balcony of my room 69 I really felt sorry to stay here only one night. Try to get a room on the top floor and enjoy a beer quietly out here instead of spending 10€ per in a bar. Breakfast was very nice, really good quality food. Entrance was quick, knowledgeable and nice. Only drawback:... More 

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Grenoble, France
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed April 15, 2015

I had an inside room with view of a wall, but otherwise perfectly clean and comfortable. The somewhat gloomy view from the room was compensated by the excellent breakfast room with outside terrace, which are on the top floor and have great views over the historic center and towards the lake and mountains. The breakfast was also of high quality... More 

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Lausanne, Switzerland
Level Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed March 18, 2015

To begin with, every human has some period in his life when one has to stay somewhere while looking for new lodgement and, well, I had this period of 2 weeks long, which I have spent in Crystal and it was most likely the best hotel experience in this hotel categories that I have ever had! Clean and very nice... More 

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Milano
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed September 11, 2014

I have been here on a work trip to Lausanne. I come here every week but this was the first time I slept in this hotel. The hotel is right in the central and near the cathedral which is good if you wanna go around and visit the city. It is also pretty much cheap compared to the rest of... More 

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nehiker
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed June 19, 2014

This is a fairly outdated hotel, which is kept up very nicely. The staff are very nice and try to make your stay as comfortable as possible. Most speak fluent, or at least very good, English; others try their best to communicate with non-French speakers.The breakfast is excellent. There is coffee/tea in the breakfast room on the 5th floor which... More 

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The Woods
Level Contributor
102 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed June 1, 2014

We stayed one night in this somewhat dated Hotel but found it to be well kept with clean rooms and very good service. The rooms are small but comfortable, the breakfast is good and the views from the terrace amazing. The free public transport pass was a welcome surprise.

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Montreal, Canada
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 18, 2014

Excellent location. Older hotel but kept in very good condition. Amazing breakfast with good selection of Swiss cheeses. Breakfast room has an amazing terrace with breathtaking views of Lausanne and the Alps.

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Woking, United Kingdom
Level Contributor
174 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed October 12, 2013

An average hotel. The hotel is what I would expect especially seeing the pictures on the website. Breakfast was good but the view was stunning looking down towards the city and other attraction. The location of the hotel is eithin easily accessible by other attractions.

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