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All 45 Lausanne hotels »

Hotel City

3.0 of 5
Rue Caroline 5, Lausanne CH-1003, Switzerland
Hotel amenities
Ranked #32 of 45 hotels in Lausanne
3.0 of 5 stars 75 Reviews
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75 reviews from our community

    Trip type
Traveler rating
    2
    23
    22
    22
    6
Date Rating
EnglishmaninParis129
Paris, France
Reviewer
5 reviews
4 of 5 stars Reviewed January 29, 2012

We stayed here over Christmas and were happy with our stay. We were able to check in earlier than the check in time. This was despite a light hearted comment from the receptionist upon our arrival, about it not yet being check out time...! We are not early risers so we never had breakfast in the hotel, but there are... More

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oszorsi
Vienna, Austria
Contributor
14 reviews
1 helpful vote
1 of 5 stars Reviewed January 26, 2012

During 2011, I spent around 40 weeks in Lausanne on business and on one unfortunate occasion in early March I stayed at Hotel City of the Fassbind group. Do not be mistaken, the price indeed indicates a 3 -or 4 star hotel (243 CHF without breakfast) but the hotel itself would not earn any stars from me. First of all,... More

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dextersdraycott
London
1 review
2 of 5 stars Reviewed January 2, 2012

Myself and my family stayed in this hotel over Christmas 2011. The hotel has the benefit of being in the centre of town and so a great location but thats where the benefits end. I asked for extra pillows on the first night which after the third night had still not arrived.. When I asked the receptionist for the 3rd... More

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muzzaldo
Frankfurt, Germany
Reviewer
3 reviews
3 helpful votes
2 of 5 stars Reviewed January 2, 2012

Our recent stay was blighted by the poor quality service in the hotel as well as its tired interior and awful breakfast. Our sheets were not changed once in our 4 night stay and the used glasses were not replaced in the clean. We also asked for extra pillows on several occasions which never arrived until we demanded them again... More

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tpyo
2 reviews
2 of 5 stars Reviewed December 21, 2011

Bathroom was a little disgusting. Something on the toilet seat. Hair in the bath. Carpets also looked a bit nasty. More

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Natalia S
Krakow, Poland
Top Contributor
58 reviews
15 helpful votes
3 of 5 stars Reviewed December 9, 2011

Decent hotel in the very center of Lausanne.One street from shopping center.Very good beds to sleep.Although bathroom would need some renovation. On cold evening I enjoyed having a bath very much. Breakfast was avarege, croissant was perfect :) No green tee :(((( More

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citylausanne, Manager at Hotel City, responded to this review
December 12, 2011

Dear Madam, We thank you for your precious remark. Thanks to you we decided to add green tee in our tee range selection for breakfast. We are looking forward to welcoming you again. More

hhamon
Paris
Reviewer
3 reviews
3 of 5 stars Reviewed December 3, 2011

I spent 4 nights in this hotel for a business trip. The room was comfortable but the bathroom was really poor, unfriendly and unconvenient... Wifi is not free and costs 50.CHF for a week, which is absurd for the price of the room... Last but not least, the breakfast is very expensive and choice is extremly poor. 10.CHF for a... More

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citylausanne, Manager at Hotel City, responded to this review
December 12, 2011

Dear Sirs, Thank you for your comment, thanks to you we have decided to offer free of charge the Wi-Fi starting from today! We introduced a new form for buffet breakfast with bacon, sausages and scrambled eggs. We hope to welcome you again in our hotel. Best wishes. More

EnglishmaninParis129
Paris, France
Reviewer
5 reviews
4 of 5 stars Reviewed October 15, 2011

The hotel seems to have been recently modernised. The room was clean and functional. Comfortable bed. Little noisy with the windows open, but very well soundproofed when closed. Friendly receptionists and cleaning staff. "3 star price for 4 star quality" is what the hotel proposes. If they continue to provide the service level that we experienced they will acheive this More

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Shreyasi
Pune, India
Contributor
17 reviews
26 helpful votes
3 of 5 stars Reviewed September 26, 2011
2
people found this review helpful

I liked the ambience of the hotel: very small space to crunch it in, but developed aesthetically to soothe your senses. You can rent DVDs of the latest movies here, just ask at the reception for more. After a good day's sightseeing this is the perfect place to return to wind up in bed with a nice movie. The breakfast... More

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citylausanne, Manager at Hotel City, responded to this review
September 28, 2011

Dear Madam, Thank you for choosing to spend your time with us in our City hotel ***. We are glad to see that you enjoyed your stay. Waiting to welcome you again and hoping you will become one of our most loyal customers, please accept, Madam, our best wishes. More

TheOrion
Stockholm, Sweden
Senior Reviewer
7 reviews
2 helpful votes
1 of 5 stars Reviewed July 19, 2011
2
people found this review helpful

We booked the hotel already in Nov 2010 to stay there during the World Gymnaestrada festival in July 2011. The reason for choosing this hotel was its central location, availability of twin rooms and the fact that most of the others were fully booked because of teh festival. We requested twin room but did not get it despite booking it... More

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citylausanne, Manager at Hotel City, responded to this review
July 22, 2011

Dear Madam, Dear Sir, Thank you for choosing to spend your time with us in one of our Fassbind Hotels. Regarding your message, we regret to see that your stay did not unfold as you had hoped, and we really do apologize for that. About the AC, most of the three stars hotels in Lausanne don't have because it's not... More

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Hotel City Also Known As

  • City Hotel Lausanne
Address: Rue Caroline 5, Lausanne CH-1003, Switzerland

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