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Hotel City

Rue Caroline 5, Lausanne CH-1003, Switzerland
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Hotel City
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Ranked #38 of 48 Hotels in Lausanne
A recent review
4 of 5 stars reviewed 2 weeks ago
K M Boston, Massachusetts
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104 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Jena, Germany
Contributor
12 reviews 12 reviews
5 hotel reviews
1 of 5 stars Reviewed yesterday NEW

I had to stay in this hotel during a business trip to Lausanne. If you travel by car there is no chance of parking in front of the hotel, not even for quickly depositing your luggage n the hotel. There is a garage ca. 500 meters away from the hotel but you have to carry your luggage up a hill.... More 

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Boston, Massachusetts
1 review
4 of 5 stars Reviewed 2 weeks ago

I needed a last-minute booking since my airBnB host cancelled right before an important trip to Lausanne. The room was well-maintained and comfortable, and the breakfast in the morning was nice. The staff were polite and courteous. I would stay here again.

Review collected in partnership with Amoma.com

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citylausanne, Guest Relations Manager at Hotel City, responded to this review

Dear Madam, Dear Sir, Thank you so much for the positive feedback. We are very glad that you enjoyed your stay in our hotel and we hope to welcome you back soon! Best regards Hotel City More 

Frankfurt, Germany
Top Contributor
68 reviews 68 reviews
32 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The Hotel is smack in the middle of town, 5 min walk from the old city or the shopping areas, so this is great. The views from the room over the cathedral; also good. But the hotel is stuck in the past and, like many hotels in Lausanne and Vevey, has not been updated since the 60´s or 70´s. Very... More 

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citylausanne, Guest Relations Manager at Hotel City, responded to this review

Dear Sir, We thank you for your feedback. We are glad to announce you that most of our rooms are already renovated with the last rooms opening soon. We hope to see you soon back in our hotel to try our new fully refreshed rooms. Kind regards Hotel City More 

paris
Top Contributor
128 reviews 128 reviews
108 hotel reviews
111 helpful votes 111 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is being renovated floor-by-floor so it's a bit hard to judge fairly. The price is certainly right, being far cheaper than other hotels in Lausanne. It's in the center of town, which, beware, is NOT the lakefront. The hotel is right above a metro station, minutes from the cathedral and pedestrian shopping streets. My room was functional and... More 

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Cape Town Central, South Africa
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 30, 2015

Great location at the Bessiers metro stop. I was on the top floor overlooking lake and views of the Alps. The room and furnishings were newly remodelled (Ikea style). I enjoyed my stay and the reliable free wifi.

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citylausanne, Guest Relations Manager at Hotel City, responded to this review

Dear Sir, We thank you so much for your positive feedback. We are glad that you enjoyed your stay in our Hotel City and we hope to welcome you back soon! Hotels By Fassbind More 

New York City, New York
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed April 13, 2014

This hotel is all about location! At first I was a bit disappointed that with the room quality - very basic (had problems turning on bathroom lights and opening bathroom door due to poor handle), but when I looked out the window and the the lighted up Notre Dame Lausanne Cathedral - my heart skipped a bit. This hotel is... More 

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Senior Contributor
31 reviews 31 reviews
25 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed March 13, 2014 via mobile

Stayed on business just for the 1 night. Hotel was nice and clean and the staff were quite helpful. Everything you would expect from a city centre hotel. Free wifi was a nice touch as was the travel card to get back to the train station.

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Contributor
17 reviews 17 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed February 10, 2014

The best aspect of this hotel was its location, that was the reason we had chosen it in the first place. (Oh and the shop that we discovered right next to it which sold beautiful handmade one of a kind Italian purses and wallets!) Aside from the location, unfortunately I did not enjoy it much. The breakfast was expensive therefore... More 

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citylausanne, Guest Relations Manager at Hotel City, responded to this review

Dear Madam, Dear Sir, Thank you for your feedback, your comment is very important to us. Now we propose also a small breakfast at 6.- CHF per person and our internet connectivity problems have been fixed since your visit to our hotel. Your Fassbindhotels team More 

Jakarta, Indonesia
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed December 29, 2013

To anyone who is thinking of staying at Hotel City: just don't do it. I was underwhelmed, disappointed and at some points horrified by the quality of my stay. For one, the breakfast was overpriced and lacking in variety. The so-called "hot buffet" was composed of three tiny trays of tasteless sausage, flavorless scrambled eggs, and tough-to-chew bacon that was... More 

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citylausanne, Guest Relations Manager at Hotel City, responded to this review

Dear Sir, Dear Madam, We thank you for your extensive message. We will have a meeting with the staff to check what happened during your stay. Your Hotel City team More 

Espoo, Finland
Top Contributor
129 reviews 129 reviews
45 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed October 18, 2013

I was in Lausanne 3 daye and did not sleep well because my room 4 floor was to street side and terrible noisy, door to balcony was 2 glass but did not went lock well and all next side of street restaurant sound came in. Hotel room was ok but smell cicaret,non smoking room!.Breakfast was ok and staff was nice.... More 

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citylausanne, Guest Relations Manager at Hotel City, responded to this review

Dear Sir, Thank you for choosing to spend your time with us in one of our Fassbind Hotels. We thank you for your feedback and apologize for the noisiness and the cigarette smell in your room. For your next reservation we recommend you to book for only Chf. 20. - more a cathedral Side/superior room. These rooms are a lot... More 

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