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3.0 of 5 Hotel   |   Rue Caroline 5, Lausanne CH-1003, Switzerland
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Hotel City
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Ranked #34 of 44 Hotels in Lausanne
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97 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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New York City, New York
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed April 13, 2014

This hotel is all about location! At first I was a bit disappointed that with the room quality - very basic (had problems turning on bathroom lights and opening bathroom door due to poor handle), but when I looked out the window and the the lighted up Notre Dame Lausanne Cathedral - my heart skipped a bit. This hotel is... More 

Was this review helpful? Yes 2
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed March 13, 2014 via mobile

Stayed on business just for the 1 night. Hotel was nice and clean and the staff were quite helpful. Everything you would expect from a city centre hotel. Free wifi was a nice touch as was the travel card to get back to the train station.

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17 reviews 17 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed February 10, 2014

The best aspect of this hotel was its location, that was the reason we had chosen it in the first place. (Oh and the shop that we discovered right next to it which sold beautiful handmade one of a kind Italian purses and wallets!) Aside from the location, unfortunately I did not enjoy it much. The breakfast was expensive therefore... More 

Was this review helpful? Yes 1
citylausanne, Guest Relations Manager at Hotel City, responded to this review

Dear Madam, Dear Sir, Thank you for your feedback, your comment is very important to us. Now we propose also a small breakfast at 6.- CHF per person and our internet connectivity problems have been fixed since your visit to our hotel. Your Fassbindhotels team More 

Jakarta, Indonesia
5 reviews 5 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed December 29, 2013

To anyone who is thinking of staying at Hotel City: just don't do it. I was underwhelmed, disappointed and at some points horrified by the quality of my stay. For one, the breakfast was overpriced and lacking in variety. The so-called "hot buffet" was composed of three tiny trays of tasteless sausage, flavorless scrambled eggs, and tough-to-chew bacon that was... More 

Was this review helpful? Yes 3
citylausanne, Guest Relations Manager at Hotel City, responded to this review

Dear Sir, Dear Madam, We thank you for your extensive message. We will have a meeting with the staff to check what happened during your stay. Your Hotel City team More 

Espoo, Finland
Top Contributor
116 reviews 116 reviews
44 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed October 18, 2013

I was in Lausanne 3 daye and did not sleep well because my room 4 floor was to street side and terrible noisy, door to balcony was 2 glass but did not went lock well and all next side of street restaurant sound came in. Hotel room was ok but smell cicaret,non smoking room!.Breakfast was ok and staff was nice.... More 

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citylausanne, Guest Relations Manager at Hotel City, responded to this review

Dear Sir, Thank you for choosing to spend your time with us in one of our Fassbind Hotels. We thank you for your feedback and apologize for the noisiness and the cigarette smell in your room. For your next reservation we recommend you to book for only Chf. 20. - more a cathedral Side/superior room. These rooms are a lot... More 

Geneva, Switzerland
Top Contributor
69 reviews 69 reviews
29 hotel reviews
49 helpful votes 49 helpful votes
2 of 5 stars Reviewed October 18, 2013

Swiss Hotels are known worldwide for their high quality standards... unless they are "cheap" hotels. If you want a good hotel in Switzerland, you will find a lot of them, but do expect to pay a small fortune for them. On the other side, you can opt for a "budget" hotel (by Swiss standards, of course)... in that case, expect... More 

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Marriottsville, Maryland
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 12, 2013

Location - I love the fact that this hotel is so conveniently located. I mean literally, you walk out of the hotel to the train station that will take you anywhere. Not to mention that it is across the street from a supermarket (in case you decide to forgo an an expensive swiss meal, buy cheese & wine, sit on... More 

Was this review helpful? Yes 1
Paris, France
5 reviews 5 reviews
3 hotel reviews
3 of 5 stars Reviewed September 7, 2013

I travel a lot in this part of Europe on both business and pleasure, but this hotel was chosen at the last minute as work overran and I did not have enough time to get back to Paris. The staff were lovely to be fair and the place was clean but the rooms were somewhat plain and boring and a... More 

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Delhi, Delhi, India
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed September 1, 2013

We stayed at this hotel in a family room for 4 nights. The hotel itself may not seem very exciting but it's very well connected to the city. The metro station just outside the main gate makes life very easy for travellers. The area is full of beer pubs, food places & coffee shops which also adds to the convenience.... More 

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Oxford, United Kingdom
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 8, 2013

I never cease to be amazed by the audacious pricing of Switzerland. In the light of that comment I guess the cost of this very basic hotel is reasonable but the breakfast on top is a total take-on. Twenty Swiss francs would be difficult to justify for a full cooked breakfast (if there was one) but as a carbs conscious... More 

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Additional Information about Hotel City

Address: Rue Caroline 5, Lausanne CH-1003, Switzerland
Location: Switzerland > Canton of Vaud > Lausanne
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel City 3*
Number of rooms: 51
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Also Known As:
City Hotel Lausanne

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