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Hotel City

Rue Caroline 5, Lausanne CH-1003, Switzerland
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Hotel City
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Ranked #38 of 48 Hotels in Lausanne
A recent review
4 of 5 stars reviewed 4 weeks ago
Valentin P
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111 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed one night to visit the city. The hotel is modern, the room is comfortable, modern and very clean. However the bed is too soft and there is no air conditioned. This is near the city center with a lot of shops, restaurants and bar around.

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

For somewhere centrally located this hotel is ideal. The rooms and corridors are nicely done with a nod to some fine boutique hotel touches. However, for a comfortable stay during a hot spell it is not a place I'd recommend. There is no air conditioning although the hotels advertises that fans are in the rooms. I'm afraid they will only... More 

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Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed June 23, 2015

I stayed one night in one of their newly redone rooms. Nicely done. Modern. A little dark. But that was not the problem. They did not tell me that they were doing a major rework of the buildong. The nocif industrial paint odors filled the room. Very loud constrution work and no air conditioning. Just a ceiling fan! There was... More 

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citylausanne, Guest Relations Manager at Hotel City, responded to this review

Hello We thank you for taking the time to give us your feedback, we have taken good note of your commentaries. Kind regards Hotel City More 

Travelers are raving about these Lausanne hotels

Kansas City, Missouri
Level Contributor
67 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed June 10, 2015

We stayed here on a recent swing through Switzerland. The hotel's location is very convenient to the old downtown area, & just a short train ride to the bay area from the adjacent stop. The construction in progress is a bit of an inconvenience in the lobby & elevator areas, but not terribly so. Our room was well-appointed & comfortable,... More 

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Warsaw, Poland
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 4, 2015

Eggs from pouch, coffee & milk from powder, undrinkable orange juice, ham & cheese you can hardly swallow, to sum up, breakfast simply awful. There is something wrong with majority of the rooms, even afterh the refurbishment, tv doesn't work, shower is half showering, comfortable bed, but because of the high bevels on the top floor (lift doesn't take you... More 

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citylausanne, Guest Relations Manager at Hotel City, responded to this review

Dear Customer We thank you for your feedback, we have taken good note of your comments. In future please do not hesitate to contact the reception in case of problems. All our colleagues are happy to help and find a solution. Kind regards Hotel City More 

Level Contributor
1 review
4 of 5 stars Reviewed May 26, 2015

The hotel's location is perfect at the center of the city near all means of transport. Good room. Very quiet. Wifi is variable sometimes weak sometimes strong. I think the overall is very good. I liked it.

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Lausanne, Switzerland
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 26, 2015

If you want to visit the Lausanne area and not bother driving, this is the best deal around. Nothing fancy, but impeccably clean, quiet, good service, and right on a public transport hub with several bus lines and metro literally just out the door. Even better is that the hotel provides free public transport to its guests. We almost forgive... More 

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Jena, Germany
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed May 4, 2015

I had to stay in this hotel during a business trip to Lausanne. If you travel by car there is no chance of parking in front of the hotel, not even for quickly depositing your luggage n the hotel. There is a garage ca. 500 meters away from the hotel but you have to carry your luggage up a hill.... More 

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citylausanne, Guest Relations Manager at Hotel City, responded to this review

Hello Thank you for finding the time to write your feedback of your stay in our hotel. Indeed, our hotel does not have a parking, but we have special rates in a parking nearby (350meters to walk). There is (and was also 10 months ago when you stayed in our hotel) delivery places in front and next to our hotel... More 

Boston, Massachusetts
1 review
4 of 5 stars Reviewed April 21, 2015

I needed a last-minute booking since my airBnB host cancelled right before an important trip to Lausanne. The room was well-maintained and comfortable, and the breakfast in the morning was nice. The staff were polite and courteous. I would stay here again.

Review collected in partnership with Amoma.com

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citylausanne, Guest Relations Manager at Hotel City, responded to this review

Dear Madam, Dear Sir, Thank you so much for the positive feedback. We are very glad that you enjoyed your stay in our hotel and we hope to welcome you back soon! Best regards Hotel City More 

Frankfurt, Germany
Level Contributor
100 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed April 13, 2015

The Hotel is smack in the middle of town, 5 min walk from the old city or the shopping areas, so this is great. The views from the room over the cathedral; also good. But the hotel is stuck in the past and, like many hotels in Lausanne and Vevey, has not been updated since the 60´s or 70´s. Very... More 

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citylausanne, Guest Relations Manager at Hotel City, responded to this review

Dear Sir, We thank you for your feedback. We are glad to announce you that most of our rooms are already renovated with the last rooms opening soon. We hope to see you soon back in our hotel to try our new fully refreshed rooms. Kind regards Hotel City More 

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