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Hotel Alpha-Palmiers

Rue du Petit-Chene 34, Lausanne 1003, Switzerland
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1 room 1 adult
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Hotel Alpha-Palmiers
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523 Reviews from our TripAdvisor Community

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Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

Don't expect anything more than a room, a bed and a basic breakfast at this hotel. The rooms are small and old fashion, the bathroom and toilets aren't really separated from the rest. But that's ok. Breakfast is basic and most products are industrial but not bad (except the "fresh" fruits). But that's also ok. What is not ok is... More 

Helpful?
Thank Leroythibaud
Geneva, Switzerland
Level Contributor
38 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This hotel is extremely noisy and attracts a lot of different nationalities which do not always respect your notion of "sleep". The staff is absolutely useless and did not manage to calm down my noisy neighbors. I have been multiple times to this hotel and the issue is always the same. Other than that it is clean and rather comfortable... More 

Helpful?
2 Thank Aurelie B
citylausanne, Réceptionniste at Hotel Alpha-Palmiers, responded to this review

Dear Aurelie B, Thank you so much for taking time to share your feedback with us. We are happy to read that you enjoyed our comfortable rooms. We want to inform you that we have some isolated rooms at the back of the hotel, these rooms are named « alvéoles ». They don’t have neighbors and are really quiets. Don’t... More 

Travelers are raving about these Lausanne hotels

Zagreb, Croatia
Level Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is absolutely centrally located - on a street between the main railway station and the centre. Yes, the street is steep, but so are all streets in Lausanne. If you've never been, think of it as a town stretching on a mountain - you will constantly need to walk up or down, on steep streets. It takes 5... More 

Helpful?
Thank happybypleasure
citylausanne, Réceptionniste at Hotel Alpha-Palmiers, responded to this review

Dear Mr « Happy by pleasure », First of all, thank you so much for taking time to share with us your detailled feedback. Your description about the city of Lausanne and the location of the hotel is right, we can add (following your comment) that all the persons who walk around in the city only by foot are real... More 

Sharm El Sheikh
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

It's location is perfect near the subway and train station, except it's located at a huge uphill so prepare yourself for some good efforts :) Good restaurants around it and the city center. Rooms and big and very neat. It's a good place for business events.

Helpful?
Thank Lawindi
citylausanne, Réceptionniste at Hotel Alpha-Palmiers, responded to this review

Dear Lawindi, Thank you so much for your feeback. We are so happy to read that you enjoyed our rooms. We share your comment with our cleaning team and they thank you so much. We look forward to welcome you again in the future. More 

London, United Kingdom
Level Contributor
54 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Nice hotel a few minutes walk from the train station up a very steep hill (do not let go of your suitcase as it could kill someone lower down). Staff are friendly and efficient (they even turned on the heating in my room before I returned from work as it was forecast to be very cold that night). Breakfast is... More 

Helpful?
Thank crisbaxter
citylausanne, Réceptionniste at Hotel Alpha-Palmiers, responded to this review

Dear Cris B, Thank you so much for taking time to share your nice feedback following your stay in Alpha-Palmiers hotel. We are so happy to read that you appreciated our attention concerning the heater. It’s also a pleasure to notice that enjoyed our complete breakfast buffet and our comfortable rooms. We had well noticed that you find our laundry... More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Convenient location, 2 minutes walking down the hill is Lausanne station, where you can go anywhere, helpful staff, excellent facilities, limited breakfast varieties with repeated menu. Old TV I suggest it for quick trips less than 5 days.

Helpful?
Thank Akram E
citylausanne, Réceptionniste at Hotel Alpha-Palmiers, responded to this review

Dear Akram, Thank you for your feedback. We are so happy to read that you enjoyed our hotel and we take well noted f your suggestion fort he breakfast. Hoping to welcome you again in Alpha-Palmiers hotel. More 

Swansea, United Kingdom
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed December 8, 2015

Arrived by train from Geneva,a civilised journey,comfortable fast and clean and reasonable in cost compared to the wonders of british rail travel!The hotel was welcoming,efficient and the staff very accommodating .I checked in easily to a Garden View room which is very much quieter than the front of the hotel.The room has an amazing angled sliding window onto the centre... More 

Helpful?
1 Thank chris h
citylausanne, Réceptionniste at Hotel Alpha-Palmiers, responded to this review

Dear Chris, We really thank you for taking the time to share your feedback with us. We are so happy to hear you enjoyed your stay at the Alpha Palmier hotel. We shared your comments with our team, who are encouraged by your remarks. Waiting the pleasure of welcoming you again in Alpha Palmier hotel. More 

Aberglasslyn, New South Wales, Australia
Level Contributor
39 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 4, 2015

Booked this hotel very quickly an hr is so before we arrived based on price and a quick look at the photos. Was not disappointed. Pros: The rooms were spacious, clean and comfortable. The location is fantastic. Train station 3 mins walk down hill with the city (tourist attractions) walking distance all around. The hotel is modern. Reliable wifi. 100s... More 

Helpful?
Thank Crowendore
citylausanne, Ràceptionniste at Hotel Alpha-Palmiers, responded to this review

Dear Crowendore, We really thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay and especially the comfort of our rooms. Your comments are precious because we strive to exceed our guest's expectations at every opportunity. Hoping to welcome you again in the hotel Alpha-Palmiers. More 

Glasgow, United Kingdom
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 29, 2015

This hotel was fantastic. All of the staff we dealt with were incredibly helpful and friendly. The decor and gardens were stunning. The room had a fantastic view. The room itself was very spacious and comfortable. The only slight downside was that the bath probably needed a deep clean as the grouting was slightly discoloured. Overall our stay was really... More 

Helpful?
Thank Layla R
citylausanne, Réceptionniste at Hotel Alpha-Palmiers, responded to this review

Dear Layla, Thank you for taking the time to publish a notice so appreciative TripAdvisor following your recent stay with us. We are really happy to read that you had an excellent stay in our hotel. We have shared your comments with our teams who were very touched by your compliments. We also hope to see you again in our... More 

Singapore, Singapore
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed November 29, 2015

Sorry for late review - but better than never. The walk from train station to the hotel was an uphill task for me with a 27" luggage bag. The road was uneven but because of Hotel Alpha-Palmiers is suppose to be one of the best hotel in Lausanne with short walking distance - we decided to stay there. As we... More 

Helpful?
Thank PatChan37
citylausanne, Réceptionniste at Hotel Alpha-Palmiers, responded to this review

Dear PatChan, We really thank you for taking the time to share your feedback with us. We have taken note of your dissatisfaction with the smell and clean up your room and we have now solved this problem. Our reception team is once again sorry for not having made you move. Hoping to welcome you again in the hotel Alpha-Palmiers. More 

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