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All 116 Zermatt hotels


3.0 of 5 Hotel   |   Zer Bannu 22 | 3920 Zermatt, Zermatt CH-3920, Switzerland
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Ranked #34 of 116 hotels in Zermatt
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Topher57 Dallas
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  • Reviews (59)
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59 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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English first
1 review
5 of 5 stars Reviewed 1 week ago via mobile

I brought my son to Zermatt for his 18th birthday and the owners were beyond gracious. They made sure our stay would be a memorable one, our room was upgraded to a beautiful double room with a wrap around balcony, leaving us a perfect view of the Matterhorn. My son and I stayed at the Alpenlodge for 5 days and... More

Was this review helpful? Yes
taugwalder1, Geschäftsführer at Alpenlodge, responded to this review

Dear Mister Marks Many thanks for your nice words. It was great meeting you and having you with us at Alpenlodge. It would be nice to welcoming you again. Have a great summer and all our best wishes Rosmarie and Team More

Dubai, United Arab Emirates
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 21, 2014

A weeks skiing was in order. The hotel is small but very clean, comfortable and friendly with a good atmosphere. A 10 minute walk up hill from the town centre but nothing strenuous. The view over Zermatt and on to the Matterhorn is fabulous. The room was warm clean and cozy and the beds comfortable for a good nights sleep.... More

Was this review helpful? Yes 2
Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 26, 2013 via mobile

My wife & I visited zermatt for 3 days on our honeymoon and were extremely glad that we had chosen Alpenlodge as our choice. We were welcomed to zermatt with a taxi waiting for us upon arrival to take us to the hotel. Check in was smooth and hassle free. When we reached our room we were taken aback by... More

Was this review helpful? Yes 1
Grayling, MI
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed October 22, 2013

We stayed at the Alpenlodge from 9/23 - 9/25/13. The clerk upgraded us to a room with a view of the Matterhorn because "it's to pretty outside to not have a view" . Thank you we really appreciated the view. Room was very clean and looked recently updated. Everyone was helpful and very friendly on things to do and see.... More

Was this review helpful? Yes 2
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed September 3, 2013

this was our favourite hotel in Switzerland, by far. It simply out classes other 3* accommodation in the country by a mile (at least in our experience) newly built, great sauna + steam room, afternoon tea, very friendly hosts, reasonable prices

Was this review helpful? Yes 2
Cardiff, United Kingdom
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 26, 2013

The room is awesome, relaxing and huge for my 4 family members. I love the balcony of the room very much. The view was amazing with the mountains-Matterhorn , sun and ice. Just like a paradise. I love the whole atmosphere of the hotel, which fully of characters, personality, nature and relaxing. One of the best part is the Spa... More

Was this review helpful? Yes 1
13 reviews 13 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 10, 2013

This hotel has only 10 rooms so I think it will never feel crowded, even when everything is fully booked. It is located 10 minutes walk from the center of Zermatt, but the hotel offers free transport to and from the railway station upon arrival/leaving. The staff proved very welcoming and service-minded, and showed real interest in their guests. They... More

Was this review helpful? Yes 1
fort collins, co
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 2, 2013

This is one perfect hotel, from the hosts, to the location/view, to the immaculate condition. We stayed 2 nights in June 2013 in a family room with a view of the Matterhorn. Free taxi picked us up from the train station (look for the free phone board between the train area and the tourist info building). The hotel is in... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 2, 2013 via mobile

Our friends did the legwork finding this hotel and my husband and I couldn't have been more pleased. The staff is enormously helpful and pleasant, the breakfasts delicious and fulfilling and we even splurged on the raclette evening--well worth it. Don't miss the spa, a real treat after a vigorous day outside. We even were able to ski off from... More

Was this review helpful? Yes 1
Naples, Florida, United States
15 reviews 15 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 14, 2013

Alpenlodge was a great experience. Even though it is one of the furthest hotels from the downtown area, we enjoyed walking to the slopes, restaurants, and nightlife. It helped burn those extra calories we ingested from the cheese, wine, and bread. The breakfast they provide was delicious. The people working at the hotel, including the owner, could not have been... More

Was this review helpful? Yes 1
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Additional Information about Alpenlodge

Address: Zer Bannu 22 | 3920 Zermatt, Zermatt CH-3920, Switzerland
Phone Number:
Location: Switzerland > Swiss Alps > Valais > Zermatt
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Alpenlodge 3*
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Also Known As:
Alpenlodge Hotel Zermatt

123 photos of this hotel

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Hotel & grounds (11)
View from room (3)
Dining (1)
Room/suite (7)
Bathroom (1)
Other (9)

Management photos: Courtesy of the property manager

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Hotel & grounds (10)
Dining (9)
Room/suite (20)
Bathroom (4)
View from room (2)
Other (47)


Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Ski-In / Ski-Out Spa Suites
Hotel Style
#12 Spa Hotel in Zermatt #16 Ski-In / Ski-Out Hotel in Zermatt #36 Family Hotel in Zermatt #42 Romantic Hotel in Zermatt
Hotel Class
Official Description (provided by the hotel)
The ski-in Alpenlodge is located on a sunny slope on the edge of Zermatt, offering panoramic views of the Matterhorn and free access to the wellness area. The modern Zen spa has a sauna and a steam bath. Guests can enjoy stunning views from the relaxation room over the surrounding mountains. All rooms in the Alpenlodge are furnished in elegant, contemporary Alpine style and offer free Wi-Fi. Cable flat-screen TVs and DVD players are featured in every room. Bathrobes and a hairdryer are also provided. Every day free coffee, tea and cakes are served. The cosy lounge bar with its open fireplace is an inviting place to relax after a day out in the mountains. Guests can also enjoy the common terrace offering panoramic views of the village and the impressive Matterhorn. The Sunneggabahn cable car and the buses to the Matterhorn cable cars are only a 5-minute walk away from the Alpenlodge. Ski passes can be bought at the guest house. The train station and the Gornergrat cog cable car can be reached on foot within 10 minutes. Transfers to the cable cars are available at an additional cost. Transfers to and from the train stations are available free of charge if guests are staying 2 nights or longer. ... more   less 
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