We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 116 Zermatt hotels

Fleurs de Zermatt

4.0 of 5 Hotel   |   Unterer Mattenweg 41, Zermatt 3920, Switzerland
Hotel amenities
Save Saved
You added Fleurs de Zermatt to your Saves list
Fleurs de Zermatt
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
100%
Ranked #29 of 116 hotels in Zermatt
A recent review
5 of 5 stars Reviewed July 26, 2014
Theabs123 Dubai, United Arab Emirates
  • Overview
  • Reviews (21)
  • Photos (25)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (3)
  • Location
  • More
true
Write a Review

21 people have reviewed this hotel

Traveler rating
    17
    4
    0
    0
    0
See reviews for
6
7
1
Business
0
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Dubai, United Arab Emirates
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 26, 2014

My family and I stayed in this hotel in 2 separate rooms. The quality and standard of both rooms was exceptional and the new refurbishment is a real credit to the owners. Very tasteful. The rooms were also a good size and had lovely views of the surrounding mountains. What we found most exceptional was the service. We have stayed... More

Was this review helpful? Yes
fleursdezermatt, Manager at Fleurs de Zermatt, responded to this review

Dear Theabs123 Thank you very much for your charming words. We are very touched about them and we are happy that you enjoyed your stay in our hotel. We always try our best to fullfill our guests needs. We wish you all the best and hope to welcome you another time. Best regards The Team from the Alpenhotel Fleurs de... More

Houston
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 30, 2014

This was a real find. My room was spacious compared to two other hotels visited in Zermatt previously, and the recent remodel was outstanding in every way. The pool below has a clever inside/outside design, and the spa was a delight after a long day's hike, and the staff there was among the best I've encountered. Really good. The location... More

Was this review helpful? Yes
Exeter, United Kingdom
1 review
5 of 5 stars Reviewed April 11, 2014

Beautiful, stylish hotel with friendly, helpful staff. Lots of lovely little touches - in addition to delicious Swiss breakfast, there is a juicer to make fresh breakfast juices; afternoon tea is served with cake for guests between 4 and 6pm; the spa is amazing for post ski rest and relaxation and there is a gym. The location of the hotel... More

Was this review helpful? Yes
Lausanne, Switzerland
2 reviews
5 of 5 stars Reviewed March 2, 2014

After a very bad experience in another Zermatt hotel (antares), we landed in the Fleurs de Zermatt. Service was welcoming, personalized and efficient (the managment could maybe hire one more person to ease the ambitious work his polyvalent staff) Rooms were comfortable, wide and luminous, with almost all what one would need (missing a mini bar and a better choice... More

Was this review helpful? Yes
Anita a, Manager at Fleurs de Zermatt, responded to this review

Dear Liam Thank you very much for your nice words about our staff and our hotel, we were really touched to read this… Thank you! We hope to see you again some time! Meanwhile, we send you best wishes from Zermatt! Your Hotel Fleurs de Zermatt & Team More

Senior Contributor
44 reviews 44 reviews
15 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed March 2, 2014

Very clean, completely new, minimalistic in interior hotel.a bit far from lifts compared to other hotels 5min walk to lifts train, however I would give a big plus for this hotel. Nice sauna, swimming pool in and outsitde. No views from the windows unless higher up, but then you are in the roof. It is a little cramped up among... More

Was this review helpful? Yes
Anita a, Manager at Fleurs de Zermatt, responded to this review

Dear Sir Thank you very much for your nice words about our staff and our hotel, we were really touched to read this… Thank you! Meanwhile, we send you best wishes from Zermatt! Kindest Staff Hotel Fleurs de Zermatt More

Montréal
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed March 1, 2014

We stayed at Fleurs de Zermatt for one week and loved our stay there. The hotel facilities are great. The rooms are well decorated. The ones with a view on the Matterhorn are even better but these deluxe rooms weren't all the same size. Our room was bigger than the ones other members of our family had. The spas area... More

Was this review helpful? Yes
Anita a, Manager at Fleurs de Zermatt, responded to this review

Dear Max Thank you very much for your nice words about our staff and our hotel the breakfast and SPA, we were really touched to read this… Thank you so much! We hope to see you again some time! Meanwhile, we send you best wishes from the snowy Zermatt! Kindest Team from Hotel Fleurs de Zermatt More

Lausanne, Switzerland
1 review
5 of 5 stars Reviewed March 1, 2014 via mobile

We stayed at Fleurs de Zermatt in Feb 2014. The hotel is new and everything has the fresh feeling. I actually stayed here around 4 years ago when it was the Alpenstern but you can't compare the two.....The Alpenstern was tired and needed refurd which is exactly what happened and now Fleurs de Zermatt is a real 4/5 star hotel.... More

Was this review helpful? Yes
Anita a, Manager at Fleurs de Zermatt, responded to this review

Dear Swiss Ray! Thank you very much for your nice words about our staff and our hotel, we were really touched to read this… Thank you! We hope to see you again some time! Meanwhile, we send you best wishes from Zermatt! Staff Hotel Fleurs de Zermatt More

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 17, 2014 via mobile

The hotel is very new, and they have a lack of staff, as the same girl that serves the breakfast is the therapist on the spa. On the room they dont provide the basics such us conditioner shampoo and even a fridge or mini bar The breakfast menu is very poor and they run out of it quickly Receptionist was... More

Was this review helpful? Yes 2
Anita a, Manager at Fleurs de Zermatt, responded to this review

Thank you for your review. We are very sorry that your stay did not meet your expectations. We are very anxious to be us better in all areas. Best regards More

Switzerland
Contributor
17 reviews 17 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed February 17, 2014

We (my girlfriend and I) stayed here for a weekend with high expectations before arriving. We were not let down, our expectations were beaten with considerable margin. From being picked up at the train station to the super comfortable rooms, to the beautiful spa, there was just nothing more that we could have expected. It's a bran new hotel which... More

Was this review helpful? Yes 3
Anita a, Manager at Fleurs de Zermatt, responded to this review

Thank you very much for your nice words about our staff and our hotel, we were really touched to read this… Thank you! We hope to see you again some time! Meanwhile, we send you best wishes from Zermatt! Team Hotel Fleurs de Zermatt More

Owners: What's your side of the story?
If you own or manage Fleurs de Zermatt, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Fleurs de Zermatt? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Fleurs de Zermatt

Address: Unterer Mattenweg 41, Zermatt 3920, Switzerland
Location: Switzerland > Swiss Alps > Valais > Zermatt
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Fleurs de Zermatt 4*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Priceline, BookingOdigeoWL and Hotels.com so you can book your Fleurs de Zermatt reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

25 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (8)
Viewed
Bathroom (1)
Viewed
View from room (2)
Viewed
Room/suite (2)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (18)
Viewed
Room/suite (9)
Viewed
Pool/beach area (2)
Viewed
Hotel & grounds (5)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Zermatt with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Room Service Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#11 Spa Hotel in Zermatt #14 Ski-In / Ski-Out Hotel in Zermatt #19 Luxury Hotel in Zermatt #36 Romantic Hotel in Zermatt #41 Family Hotel in Zermatt
Hotel Class
Official Description (provided by the hotel)
The 'Fleurs de Zermatt' will abound with the kind of delights that make a stay special: a pleasant, relaxed and harmonious atmosphere, modern, spacious rooms, the 'Matterhorn Lounge' bar, a 545-m² wellness oasis featuring in- and outdoor facilities, a breakfast room in which mornings become a special event, and to top it off, dazzling hospitality. ... more   less 
Number of rooms
38

Questions & Answers

Questions? Get answers from Fleurs de Zermatt staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer