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All 118 Zermatt hotels

Fleurs de Zermatt

4.0 of 5 Hotel   |   Unterer Mattenweg 41, Zermatt 3920, Switzerland
Hotel amenities
Fleurs de Zermatt

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Ranked #38 of 118 hotels in Zermatt
A recent review
5 of 5 stars reviewed 5 days ago
Joy D Exeter, United Kingdom
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14 people have reviewed this hotel

Traveler rating
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    3
    0
    0
    0
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2
5
Solo
0
Business
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Exeter, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

Beautiful, stylish hotel with friendly, helpful staff. Lots of lovely little touches - in addition to delicious Swiss breakfast, there is a juicer to make fresh breakfast juices; afternoon tea is served with cake for guests between 4 and 6pm; the spa is amazing for post ski rest and relaxation and there is a gym. The location of the hotel... More

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Lausanne, Switzerland
2 reviews
5 of 5 stars Reviewed March 2, 2014

After a very bad experience in another Zermatt hotel (antares), we landed in the Fleurs de Zermatt. Service was welcoming, personalized and efficient (the managment could maybe hire one more person to ease the ambitious work his polyvalent staff) Rooms were comfortable, wide and luminous, with almost all what one would need (missing a mini bar and a better choice... More

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Anita a, Manager at Fleurs de Zermatt, responded to this review

Dear Liam Thank you very much for your nice words about our staff and our hotel, we were really touched to read this… Thank you! We hope to see you again some time! Meanwhile, we send you best wishes from Zermatt! Your Hotel Fleurs de Zermatt & Team More

Senior Contributor
40 reviews 40 reviews
15 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed March 2, 2014

Very clean, completely new, minimalistic in interior hotel.a bit far from lifts compared to other hotels 5min walk to lifts train, however I would give a big plus for this hotel. Nice sauna, swimming pool in and outsitde. No views from the windows unless higher up, but then you are in the roof. It is a little cramped up among... More

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Anita a, Manager at Fleurs de Zermatt, responded to this review

Dear Sir Thank you very much for your nice words about our staff and our hotel, we were really touched to read this… Thank you! Meanwhile, we send you best wishes from Zermatt! Kindest Staff Hotel Fleurs de Zermatt More

Montréal
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed March 1, 2014

We stayed at Fleurs de Zermatt for one week and loved our stay there. The hotel facilities are great. The rooms are well decorated. The ones with a view on the Matterhorn are even better but these deluxe rooms weren't all the same size. Our room was bigger than the ones other members of our family had. The spas area... More

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Anita a, Manager at Fleurs de Zermatt, responded to this review

Dear Max Thank you very much for your nice words about our staff and our hotel the breakfast and SPA, we were really touched to read this… Thank you so much! We hope to see you again some time! Meanwhile, we send you best wishes from the snowy Zermatt! Kindest Team from Hotel Fleurs de Zermatt More

Lausanne, Switzerland
1 review
5 of 5 stars Reviewed March 1, 2014 via mobile

We stayed at Fleurs de Zermatt in Feb 2014. The hotel is new and everything has the fresh feeling. I actually stayed here around 4 years ago when it was the Alpenstern but you can't compare the two.....The Alpenstern was tired and needed refurd which is exactly what happened and now Fleurs de Zermatt is a real 4/5 star hotel.... More

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Anita a, Manager at Fleurs de Zermatt, responded to this review

Dear Swiss Ray! Thank you very much for your nice words about our staff and our hotel, we were really touched to read this… Thank you! We hope to see you again some time! Meanwhile, we send you best wishes from Zermatt! Staff Hotel Fleurs de Zermatt More

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 17, 2014 via mobile

The hotel is very new, and they have a lack of staff, as the same girl that serves the breakfast is the therapist on the spa. On the room they dont provide the basics such us conditioner shampoo and even a fridge or mini bar The breakfast menu is very poor and they run out of it quickly Receptionist was... More

Was this review helpful? Yes 2
Anita a, Manager at Fleurs de Zermatt, responded to this review

Thank you for your review. We are very sorry that your stay did not meet your expectations. We are very anxious to be us better in all areas. Best regards More

Switzerland
Contributor
17 reviews 17 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 17, 2014

We (my girlfriend and I) stayed here for a weekend with high expectations before arriving. We were not let down, our expectations were beaten with considerable margin. From being picked up at the train station to the super comfortable rooms, to the beautiful spa, there was just nothing more that we could have expected. It's a bran new hotel which... More

Was this review helpful? Yes 3
Anita a, Manager at Fleurs de Zermatt, responded to this review

Thank you very much for your nice words about our staff and our hotel, we were really touched to read this… Thank you! We hope to see you again some time! Meanwhile, we send you best wishes from Zermatt! Team Hotel Fleurs de Zermatt More

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Additional Information about Fleurs de Zermatt

Address: Unterer Mattenweg 41, Zermatt 3920, Switzerland
Location: Switzerland > Swiss Alps > Valais > Zermatt
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #38 of 118 hotels in Zermatt
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Fleurs de Zermatt 4*
Official Description (provided by the hotel):
This comfortable holiday hotel looks forward to seeing you! Beautifully appointed rooms - with all comfort and almost every room has a balcony with a splendid view of the Matterhorn - to help you recuperate. The Hotel & Apartments Alpenstern is a small family hotel and not far from the centre, very quiets a sunny. You reach all 3 cable car stations within a 6 minutes walk. ... more   less 
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