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Fleurs de Zermatt

#16 of 115 Hotels in Zermatt
Certificate of Excellence
Unterer Mattenweg 41, Zermatt 3920, Switzerland
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Best prices for: 1 room 1 guest
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Fleurs de Zermatt
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Fleurs de Zermatt
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42 reviews from our community

Traveler rating
    35
    7
    0
    0
    0
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9
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3
Business
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Zurich, Switzerland
Top Contributor
67 reviews 67 reviews
21 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We went to Zermatt for a quiet weekend i.e. no skiing or hiking. It was the perfect base, close to the railway station and Gornergratbahn. The premises are clearly new and they put a lot of attention to details. The service was excellent as was the size of the room and the bath room. The pool, sauna and resting area... More 

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Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 12, 2015

From the location, to the services, the breakfast, everything was perfect. The swimming pool deserves a remark: perfect!! Hot, charming, and with a outside part where you can feel the snow falling at your head while you relax at 34 celsius degree.

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Zurich, Switzerland
Senior Contributor
46 reviews 46 reviews
28 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed April 10, 2015

We spent the Easter break in this completely renovated hotel having a suite combination of junior suite and double room for our kids (16 and 14). You just can't miss to be feeling great both from a personality perspective and from an equipment perspective. Everything from bar, breakfast, rooms, spa (great), reception, ski room is beautifully arranged and added to... More 

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Istanbul, Turkey
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 13, 2015

Very clean and tidy hotel, soft and relaxing design, friendly and helpful staff... Walking distance to town center and train, at town level so no stairs or uphill road etc. Walking distance to most of the ski lift and cable car stations. Nespresso machine in the room with complimentary coffee capsules. ONLY breakfast and 5:00 pm tea time is served,... More 

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fleursdezermatt, Manager at Fleurs de Zermatt, responded to this review

Dear guest Thank you very much for taking the time to write a review. We are glad, that you enjoyed your stay in our house. And we know about the problem with the WiFi. We do our best to make this better. We wish you all the best and hope to see you again. Best regards, Your team of the... More 

Houston, Texas
1 review
5 of 5 stars Reviewed March 12, 2015

This place is incredible, I loved the hotel. The location is really good and very close to the Gornergrat station. It has an amazing view to the Matterhorn. The staff is very friendly and the facilities are brand new and very pretty. Will definitely go back to this place when I go back to Zermatt

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Oslo, Norway
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 27, 2015

Very nice and clean hotel. The stuff are extremely helpful. This is our fourth time in Zermatt and this hotel is the best so far. Its located close to Bahnhof, and close to Sunnega lift. Ask for a room with a view to Matterhorn if you haven´nt here in Zermatt before.

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fleursdezermatt, Manager at Fleurs de Zermatt, responded to this review

Dear Geiros Thank you for your charming words! And thank you also, that you have taken to time to write a review. It's nice to hear that you had a great stay in Zermatt. We hope to see you again and wish you all the best. Warm regards, Team from the Alpenhotel Fleurs de Zermatt More 

Top Contributor
68 reviews 68 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 26, 2015

This hotel is just refurbished and you can see it, it's done with quality. The people are extremely friendly and the location is good. One annoying thing is the shampoo and soap come in sachets that are impossible to open, not the right thing for a hotel of this standard, change it to bottles please. Breakfast is nice, coffee good... More 

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fleursdezermatt, Manager at Fleurs de Zermatt, responded to this review

Dear Jopie66 Thank you for your nice review about our hotel. We are glad, that you enjoyed your stay here. And thanks also for the tipp with the soap and shampoo. It's a definatly a thing we think to change. We hope to see you again. Best regards, Team from Alpenhotel Fleurs de Zermatt More 

Bern, Switzerland
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 20, 2015

i had e very nice and friendly stay at this place. I liked the support of the stuff and the spa. I asked to invite my daughters (who lived in zermatt at that time) at the spa and to have breakfast with me. there was no problem about this and the stuff was very nice and helpful.

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fleursdezermatt, Manager at Fleurs de Zermatt, responded to this review

Dear Mariann Thank you very much for your charming words and your nice review. We are pleased that you enjoyed your holiday in our hotel - especially the time with your daughters. We hope to see you another time. With warm regards, Team of the Alpenhotel Fleurs de Zermatt More 

San Francisco, California
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 2, 2015 via mobile

Great hotel in heart of Zermatt (only 5 min walk to train station; 10 min walk to heart of Main Street in town). Fleurs is a very new hotel with all of the modern amenities. Our favorite part of the hotel was the spa which was very large and had a separate area for adults which made our experience even... More 

Was this review helpful? Yes 1
fleursdezermatt, Manager at Fleurs de Zermatt, responded to this review

Dear Sir and Madam Thank you very much for your nice words. We are pleased that you enjoyed your holiday in our hotel. And we appologize that we were short of staff for a while. We hope to see you again. Best regards, Team of Alpenhotel Fleurs de Zermatt More 

switzerland
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 23, 2014

The staff, straight upon arrival was very friendly and explained all hotel amenities. The breakfast buffet was complete, fresh and very good (excellent selection of teas) The overall cleanness of the hotel was very good. And finally the spa was a nice relaxing area with lots to offer.

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fleursdezermatt, Manager at Fleurs de Zermatt, responded to this review

Dear Madame and Sir Thank you very much for your charming words and the nice feedback. We are happy that you had a good time in our hotel. We wish you all the best and hope to see you again in Zermatt. Warm regards, Team of the Alpenhotel Fleurs de Zermatt More 

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