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The Omnia

Auf dem Fels, Zermatt 3920, Switzerland
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The Omnia
Ranked #8 of 115 hotels in Zermatt
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187 reviews from our community

Traveler rating
    168
    10
    5
    4
    0
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Families
32
 
Couples
124
 
Solo
7
 
Business
2
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
London
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 18, 2013

Best hotel in a fantastic location. We have been many times. The service is always reserved but excellent. Food is lovely - breakfast is a treat. The rooms are big and very clean and well decorated - all v modern. The hot tub is made of black granite and has the most stunning view, and the flower steam room is... More

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George
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
5 of 5 stars Reviewed April 13, 2013

Staff are well trained, anticipate you needs and then exceed them. A pool to die for as well, baked my wife a birthday cake. Twice. The ride up the tunnel and lift is also interesting. Restaurant excellent, but difficult to get bookings.

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 21, 2013 via mobile

Setting aside for the moment that this hotel is spectacular to look at and is classed as very modern by the locals, I would predict that this is the traditional Swiss/Zermatt hotel of the future. The quality of everything hits the right note for the wife and I. The food is to die for, so are the drinks, but it... More

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PhilippeClarinval, Manager at The Omnia, responded to this review
March 23, 2013

Dear Mr Swallows Thank you very much for your kind review. You are actually spot on because I could just read out loud your comments about the colleagues to potential candidates at a presentation at a reknown Swiss Hotel School. I am so pleased that you got the feeling of family, because that is exactly what we live by. Having... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 19, 2013

Returned from The Omnia on Mar 7th after a 5 night stay. It is as good if not better than all the previous reviews, I can't recommend it highly enough! From the welcome to the goodbye all the staff were first class. The hotel has been fully and accurately described in previous posts and everything they say is "spot on",... More

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PhilippeClarinval, Manager at The Omnia, responded to this review
March 23, 2013

Dear Martyn What a nice review! Thank you so much! We all hope that you are feeling better by now and that you keep good memories of Zermatt despite your injury. I would also like to thank you for your kind comments about the design of the Mountain Lodge; coming from an Architect, this really is an honor. It would... More

London, United Kingdom
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 16, 2013

We thoroughly enjoyed The Omnia and Zermatt. Choosing an ultra modern boutique hotel instead of the usual Alpine lodge was a big decision but it paid off. The decor is stunning and the views spectacular. Breakfast is elegant and delicious and the spa, with its Matterhorn view from the jacuzzi, a one off. We would highly recommend this hotel and... More

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PhilippeClarinval, Manager at The Omnia, responded to this review
March 19, 2013

Dear James B I am very happy that your "bold" decision paid off! Indeed the design by Ali Tayar is not comparable to the other hotels in Zermatt. All, our guests love the granite stone, oak woods, the overall design and we do everything we can to keep it in mint condition. It would be a great pleasure to welcome... More

Ottawa, Canada
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 11, 2013

The Omnia hotel, I have to say is one of my favourite hotels to stay at! This hotel is close to ski/snowboard hills, sight seeing landmarks, great souvenir shops and fantastic restaurants (although "The Omnia Hotel" is one of the top rated places to eat). The dining room is amazing and the food presentation is unbelievable! The staff are willing... More

Was this review helpful? Yes 1
PhilippeClarinval, Manager at The Omnia, responded to this review
March 19, 2013

Dear guest I am so happy that you loved The Omnia and I love your review! Thank you so much, we have all been thrilled to read and to share it. We are looking forward to welcoming you again soon. Best wishes yours sincerely Philippe Clarinval Managing Director Ph.clarinval@the-omnia.com More

Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 10, 2013

We loved this hotel. Everything about it is faultless. The architectural and interior design is truly beautiful, the hotel snuggles into the hills surrounding Zermatt. A good amount of steel and glass has been used, the hotel is ultra modern but still manages to have a cosy feel. The service is top notch and nothing is too much trouble for... More

Was this review helpful? Yes 1
Lucerne, Switzerland
Senior Contributor
28 reviews 28 reviews
26 hotel reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 18, 2013

Zermatt is a busy though lovely place. You will forget all the tourists etc once you enter The Omnia through its tunnel in the rock. This hidden boutique place few steps from the 'High Street' offers first class luxury with great service. We adored its privacy and the fact the everything from bottom to top is hand-selected and just fine.... More

Was this review helpful? Yes 1
PhilippeClarinval, Geschäftsführer at The Omnia, responded to this review
February 1, 2013

Dear Norm 268 Thank you very much for your kind comments. The privacy is certainly one of the aspects that our guests value most nect to the infrastructure and the service. I am very happy that you have enjoyed your stay with us. Could you tell me more about the perception of the service? I would love to know where... More

New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 28, 2012

We have stayed at many beautiful hotels around the world. Zermatt iself is a magical mystical setting. Th simple elegance of the hotel with its world class staff made this vacation unforgettable. We had the most perfect view of the Matterhorn from our room which was incredible. The staff was most eager to accomodate any request that we had.They made... More

Was this review helpful? Yes 1
PhilippeClarinval, Manager at The Omnia, responded to this review
December 5, 2012

Dear Member of Tripadvisor Thank you so much for your kind words and your compliments. I think you have really captured the essence of what we are and what we do. We all endeavour to provide this kind of service so that you feel at home. I am also most pleased to read that you have enjoyed the cuisine. Michelin... More

1 review
5 of 5 stars Reviewed November 20, 2012 via mobile

Fabulous stay at the Omnia, very attentive and professional staff. Delicious buffet breakfast with champagne. Rooms were excellent. Perfect view of the Matterhorn from the outdoor spa. Location was great, only a short walk from the station. Didn't eat dinner here as was a bit pricey and a bit too fancy for me but the surrounding restaurants and pubs were... More

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PhilippeClarinval, Manager at The Omnia, responded to this review
December 5, 2012

Dear Rebecca Thank you for your kind review and the compliments therein. I truely appreciate your feedback and am happy that you have enjoyed your time with us. At our restaurant we do pride ourselves to serve outstanding quality and we try to keep our prices at a decent level. Too often, I have been disappointed in other restaurants where... More

 
 
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What travelers say

  • Train station(5)
  • James bond(4)
  • Living area(3)
  • Very good(3)

Additional Information about The Omnia

Address: Auf dem Fels, Zermatt 3920, Switzerland
Phone Number:
Region: Switzerland > Swiss Alps > Valais > Zermatt
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotels in Zermatt
#11 Family Hotels in Zermatt
Price Range: $$$$
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Also Known As:
The Omnia Hotel Zermatt
The Omnia Hotel
Omnia Zermatt

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The Omnia
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