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The Omnia

Travelers' Choice award winner
Auf dem Fels, Zermatt 3920, Switzerland
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1 room 1 adult
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389 Reviews from our TripAdvisor Community

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Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The room came with Tempurpedic beds if I remember it correctly. We also had balconies overlooking the Matterhorn which also reminds me of the chocolate at the same time. Simple Scandinavian interior design. Property is managed well under only a few staff, all of them quite friendly.

Helpful?
Thank le_advisor68
PhilippeDClarinval, Manager at The Omnia, responded to this review

Dear le-advisor68 Many thanks for your kind review. Looking at the other places such as the Four Seasons Hong Kong, which you have rated similarly, I am very honored. Thank you. I share your kind compliments with great pleasure and hope to see you again very soon. Till then, stay well. Greetings from all of us at the Omnia Yours... More 

Leeds, United Kingdom
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed at The Omnia for a long ski weekend. From the start it was a great experience, the pickup by electric car from the station to the hotel was prompt and novel! I concur with other reviewers it is like something out of James Bond, the arrival at an underground cave. We were greeted at the hotel lobby by... More 

Helpful?
Thank budyup
PhilippeDClarinval, Manager at The Omnia, responded to this review

Dear budyup I am absolutely thrilled to read that you've enjoyed your stay so much. It is very heartwarming to receive such compliments about our Team with whom I love to share them. I hope to see you again soon and send you my best wishes from all of us. yours Philippe Managing Director More 

Saint Francisville, Louisiana
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Enjoyed a 5 night stay for our Zermatt ski vacation. Hotel is immaculate and a very high standard. They pay attention to detail in virtually all aspects. Breakfast was excellent and staff efficient. Location is right in the heart of town and in close proximity to many great restaurants. One bad experience I must relay because it is something management... More 

Helpful?
1 Thank Joseph M
PhilippeDClarinval, Manager at The Omnia, responded to this review

Dear Joseph Thank you very much for the compliments and the very valid remark. I have been informed about this just after your departure and I apologize for the misunderstanding. We have retrained the young gentleman, in order to avoid such reoccurence in the future. I would be very pleased to take care of you next time you are in... More 

St. Barthelemy
Level Contributor
23 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 1 week ago

Very modern with very high standards in the common areas. Great restaurant. Rooms are a bit less impressive, more IKEA-style. The location is in the middle of the main street, providing a great access to restaurants and shops. But, access to ski lifts is a bit more complex, not a walking distance. You need a taxi to travel to the... More 

Helpful?
Thank Ron T
London, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Just the coolest hotel ever! With lovely smiley staff, great attention to detail, delicious food, great design but at the same time very un-pretentious. Philippe the Director of the hotel, radiates kindness and simplicity. I would recommend this hotel over and over again for both couples and families!

Helpful?
1 Thank Emily G
London
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

From the reservation right up to the time we checked out, the service and experience was top notch! Nice clean comfortable rooms with stunning views of the town. Every single staff was helpful and friendly including the GM of the hotel. Breakfast was top quality with a variety of hot and cold dishes....and of course the pool and the view... More 

Helpful?
Thank dq_xx
Basel, Switzerland
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed in the Omnia for one night before new year's eve together with my brother, sister in law and their 7 months old baby. The hotel's staff was very welcoming and friendly, they prepared a baby bed in my brother's suite and gave us two connecting suites to allow us to be together. Both suites were spotless and very... More 

Helpful?
1 Thank Christa81
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

meal was very expensive but worth it food out of this world loved every minute of it staff were great wine list was fab and they really helped us with wine choice would go back again and again thank you for such a great meal

Helpful?
2 Thank Alison l
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed December 30, 2015

a S.T.U.N.N.I.N.G experiance starting from the amusing electric car brought as from the train station to the hotel, the nice cave like entrance, the welcoming hosts and hostesses, the nice bubbles served for us in the library. when we get to our rooms we found a bourbon complimentary bottle. the views was amazing, we had a nice balcony in the... More 

Helpful?
3 Thank Mina J
London, United Kingdom
Level Contributor
48 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed December 16, 2015 via mobile

Second visit here and everything was as good as we remembered. The staff were all lovely and those we recognised from last time made great effort to check in on us. Not a single fault and there is just too much we loved to highlight in a single review. What I will miss most will be the gorgeous view and... More 

Helpful?
3 Thank OAH_1982
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