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The Omnia

Travelers' Choice award winner
Hotel website
Auf dem Fels, Zermatt 3920, Switzerland
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1 room 1 guest
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345 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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    (41)
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Northwich, United Kingdom
Level Contributor
57 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Wow, wow and wow again....we loved The Omnia and we were impressed with all of the staff. We telephoned when leaving Visp to advise the hotel of our expected arrival time and when we arrived at the train station the little electric hotel taxi was waiting for us, we were whisked to the hotel and through the "James Bond" tunnel,... More 

Was this review helpful? Yes 2
Minneapolis, Minnesota
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Omnia from 7/26-8/1 while hiking in Zermatt. It was one of the best hotel stays we have ever experienced. It is a very nice, modern hotel, with spacious and well laid out rooms. But, what set the Omnia apart from any hotel we have visited was the superb service from every aspect of the property. All... More 

Was this review helpful? Yes 1
PhilippeDClarinval, Inhaber at The Omnia, responded to this review

Dear hlb Thank you ever so much for your kind review. I am extremely pleased that you enjoyed your stay and the hikes in and around Zermatt. It gives me great pleasure to share your compliments with the team. Guest Service always goes both ways and you were equally wonderful. Thank you! Yours sincerely Philippe Clarinval Managing Director More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I fully endorse all the favourable comments below. But I wanted to make special mention of the support and help we received from the Omnia staff when I was there on holiday with my parents, and my Dad's pacemaker stopped working. The girls on reception were very prompt to call the ambulance and the GP. We didnt know this was... More 

Was this review helpful? Yes 2
PhilippeDClarinval, Manager at The Omnia, responded to this review

Dear Caroline Thank you so much for your message. We were indeed very concerned about your dad's, your mothers and of course your well being. We can just Imaging how stressful it has been for you so it seems so natural, that we do whatever we can to assist. We are just so relieved that your parents could finally fly... More 

Level Contributor
57 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed July 26, 2015

The Omnia Hotel is one of the best hotels in Europe. From the time you arrive at the train station and until you depart, the staff at the hotel goes out of their way to make sure your stay is absolutely perfect. The entire hotel is stunning and the view of the Matterhorn from the sun deck is gorgeous. They... More 

Was this review helpful? Yes 1
PhilippeDClarinval, Manager at The Omnia, responded to this review

Dear Nalyes Wow! being considered as one of the best Hotels in Europe is a huge compliment! Thank you! I hope we will have the pleasure of seing you again very soon. Yours Philippe Clarinval Managing Director More 

Neuchatel, Switzerland
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 18, 2015

The best hotel in Zermatt! Everything was perfect from the rooms, spa, food, bar, service... We stayed during the summer and couldn't have asked for anything better. After arriving to the station in Zermatt, a driver was waiting for us, drive us to the hotel and just the arrival at hotel was amazing ... Walking through the underground tunnel is... More 

Was this review helpful? Yes 1
CA
Level Contributor
54 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed July 12, 2015

My husband and I have been to many countries around the world and many states in the U.S., staying at many hotels. This is our #1 hotel in the world. I can't even explain so I just have to give the itinerary details: 1. We had to move our dates after train delays. Hotel did not charge us but moved... More 

Was this review helpful? Yes 2
PhilippeDClarinval, Manager at The Omnia, responded to this review

Dear Sedillo Now that's a Review!!! Thank you for giving us your top Ten! I am extremely pleased that you consider us your all time favorite! That is a wonderful compliment and I am even more pleased that you enjoyed your stay so much. Come anytime! We are looking Forward to seeing you again soon. Yours Philippe Clarinval Managing Director More 

Basel, Switzerland
Level Contributor
56 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed July 12, 2015

Suite M is a wonderful place to start and return your Zermatt day which in our case with friends from abroad was a treat. The team at the Omnia is athentically natural and their attitude is a "can do, down to earth and unpretentious". I commend the team for another super stay and pointing us in the right direction of... More 

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fratspin
Level Contributor
31 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed July 12, 2015

Our entire experience at The Omnia was exceptional. The staff was exceedingly welcoming and friendly and in a sincere manner. The suite we booked had a great view of the Matterhorn and was comfortable and large. The spa/pool is probably the best part of the hotel. Having and indoor/outdoor pool with a direct view of the Matterhorn truly can't be... More 

Was this review helpful? Yes 1
Morgantown, West Virginia
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 11, 2015

From the moment that we arrived at this hotel we were amazed by the service we received. It was late, and we were very hungry. We asked about food at check in, and they brought us food very promptly. Also, our bags were lost on one of the train changes from Zurich, and they sent someone out to look for... More 

Was this review helpful? Yes 1
Ballito, South Africa
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed July 8, 2015

We love Zermatt and our children just want to return every year. The Omnia has fantastic rooms, a trusting warm homely feeling that you won't find anywhere! We stayed in 3 rooms for over a week and only paid when we left, they never even took a 10% deposit when we checked in! The honesty bar has 50 year old... More 

Was this review helpful? Yes 1
PhilippeDClarinval, Manager at The Omnia, responded to this review

Dear AldoErrico Aren't we not all here because of love? I am so glad that you have fallen for the Omnia and we are looking Forward to having you back. Yours Philippe Clarinval Managing Director More 

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