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Hotel Eden Wellness

#16 of 110 Hotels in Zermatt
Certificate of Excellence
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Riedstrasse 5 | 3920 Zermatt, Zermatt 3920, Switzerland
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Hotel Eden Wellness
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143 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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  • English first
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  • German first
  • Italian first
  • Russian first
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English first
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    (143)
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    (41)
  • Jun-Aug only
    (36)
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    (15)
  • Dec-Feb only
    (51)
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Lausanne
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We spent a couple of days in that hotel, the second visit in 10 years. It is still a very pleasant place to stay. The hotel offers free shuttle from the train station, like many other places in this village. There is a very nice pool and thermal bath area which is excellent after a long day's trek. The family... More 

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New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 13, 2015

Ignore the 1 star review below, it is inaccurate. Every hotel in the world has automatic locking doors and it is not the hotel's fault if you lock yourself out. Also, this is a Swiss ski town. Like most ski towns in the alps, hotels are smaller, family run, boutique style hotels, not mega-resort hotels like in major cities. We... More 

Was this review helpful? Yes 1
Switzerland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 9, 2015

We keep returning to Zermatt every year in March / April when daylight is getting longer and when ski conditions are still amazing. Hotel Eden makes your life even more enjoyable when you are not on the ski runs : Personnal attention of the owner, friendly and loyal staff, great breakfast, a pretty decent size indoor pool and spa with... More 

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nappa
2 reviews
1 of 5 stars Reviewed April 8, 2015

Room doors shut and lock automatically. This happened to me when I went out of room at 10:45PM. There was no one to contact...all hotel phones were shut down. Finally found security. This hotel has none of the amenities one would expect in a 4 star hotel. No food available after breakfast.,bar consisted of 2 bottles of some alcohol at... More 

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Jakarta, Indonesia
1 review
5 of 5 stars Reviewed April 7, 2015

My family and I spend the Easter weekend at Hotel Eden Wellness and were very pleased with the location (in between lifts), the friendly staff from the receptionist to the driver and cleaning ladies, the amazing spa with a selection of saunas to choose from, the room and the great breakfast. I highly recommend this hotel!

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Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 22, 2015

Our family of 4 spent Spring Break at the Eden Wellness. Karin and her team were very helpful in advance providing us with information and making various restaurant reservations. We stayed in the Junior Suite which has a terrific view of the Matterhorn. Daily breakfasts were copious and delicious. Pool area a big hit with our 9 and 12 year... More 

Was this review helpful? Yes 1
Oslo, Norway
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 9, 2015

My wife and I never consider alternative places to stay when in Zermatt. The Hotel Eden Team is top Professional and offers friendly service above expectation. Our home in Zermatt. Thank you Karin. Wenche & Knut Heiberg-Andersen

Was this review helpful? Yes 1
Canberra, Australia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 12, 2015

We did a lot of research before booking our stay at the Hotel Eden and we weren't disappointed. The hotel is only a short walk from the centre of town and only 100m from the pick up point for the bus that takes you to either of the two ski areas. Plus, this hotel offers an amazing view of the... More 

Was this review helpful? Yes 3
Vitoria-Gasteiz, Spain
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed February 1, 2015 via mobile

Second year at Eden Hotel. The facilities corresponding to a 4* hotel and the atmosphere is very familiar. Karin, Natalie and Romi make the stay a pleasant experience. We'll come back next year. Many thanks

Was this review helpful? Yes 2
Baden, Switzerland
Level Contributor
29 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed January 20, 2015

We stayed here for 4 nights in December. We booked a standard room with view of the Matterhorn but were kindly upgraded to deluxe room with a large balcony. The room was spacious with a nice sitting area. As the weather was not that nice that week, we spent quite a bit of time in our room and in the... More 

Was this review helpful? Yes 1
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