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Bella Vista Hotel

Travelers' Choice award winner
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Riedweg 15 | 3920 Zermatt, Zermatt 3920, Switzerland
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Best prices for: 1 room 1 guest
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257 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
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London, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 15, 2015

The staff are very friendly and contribute to a very welcoming, homely atmostphere. This is a great base for skiing iwth the family if your children are old enough to carry their own skis (this is due to the resort lay-out more than specific to the hotel). We had connecting rooms, the children's was the best with a balcony with... More 

Was this review helpful? Yes
Christine H, Geschäftsführer at Bella Vista Hotel, responded to this review

Dear Family Thank you for your kind feedback about our hotel. It was a pleasure to have had you with us. We would look forward to welcoming you again with us at the Bella Vista. Warm regards from all of us! Family Götzenberger-Huber and Team More 

Austin, Texas, United States
1 review
5 of 5 stars Reviewed March 23, 2015

There are some great reviews about this hotel. All are more than true. I will tell you about some of the more subtle ways that we loved this hotel. 1) The linens appeared to be brand new. Towels, sheets, pillows. I was very impressed 2) The shower had great water pressure and was nice and hot. Never ran cool. Which... More 

Was this review helpful? Yes
Christine H, Geschäftsführer at Bella Vista Hotel, responded to this review

Dear Chris Thank you very much for this great feedback, we are more than happy that you enjoyed your stay with us at the Bella Vista and we hope to see you again some time! Kind regards from sunny Zermatt. Your family Götzenberger with team More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 11, 2015

We came here for the second half of our Honeymoon and we were very glad that we did. Everyone that worked at the hotel was extremely friendly and helpful. They gave us a ride to and from the train station in their electric vehicle. The hotel had a nice romantic atmosphere to it, we got champagne and heart shaped cookies... More 

Was this review helpful? Yes 1
Christine H, Geschäftsführer at Bella Vista Hotel, responded to this review

Hello from the Matterhorn village! Thank you very much for your great feedback, we are happy that you enjoyed your stay with us. Indeed, it is worthwhile walking up the hill and enjoy the amazing view to the Matterhorn and its town... We would be delighted to see you again some time at the Bella Vista! Best regards from all... More 

istanbul
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 3, 2015

Loveliest, warmest and comfortable hotel we ever stayed in Alps. The smiling faces of Gotzenberger-Perren family made our holiday unforgettable. Panoramic view of Matterhorn and village should also be added to the reasons to stay in this lovely hotel again.hotel aha

Was this review helpful? Yes 1
Christine H, Geschäftsführer at Bella Vista Hotel, responded to this review

Hello to Istanbul Thank you for your kind words about the Bella Vista. It was also a pleasure to have you with us. We would look forward to welcoming you again with us at the Bella Vista. Best regards, Family Götzenberger-Huber and team More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 4, 2015 via mobile

After a free call to the hotel from the train station we were promptly collected and taken up the hill to the hotel. We then got the news of an upgrade to a bigger top floor room with fantastic views of the Matterhorn ! I was really looking forward to the home cooked pastries and bread for breakfast but was... More 

Was this review helpful? Yes
Christine H, Geschäftsführer at Bella Vista Hotel, responded to this review
Google Translation

Guten Tag aus Zermatt Vielen lieben Dank für die netten Worte, es freut uns sehr, dass es Ihnen bei uns... More 

Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 25, 2014

I really love this little hotel. First of all, we were transported from train station to the hotel in an electric car and the driver is very polite. Secondly, at front desk, we were greeted by free upgrade to the top room with massage bathtub. As a note, due to high altitude, hot water cannot be served for long period... More 

Was this review helpful? Yes
Christine H, Geschäftsführer at Bella Vista Hotel, responded to this review

Dear Simon Thank you for your kind words about our little hotel. We would look forward to welcoming you a second time with us and maybe a little bit longer :-). Best regards from Zermatt Your family Götzenberger and Team More 

Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed November 11, 2014

Zermatt was breathtaking and this hotel just made the experience richer. Stayed Oct 10-12. The hotel responded to my emails promptly (no matter how absurd my questions were) and everyone was friendly and helpful throughout our stay. No cars allowed in Zermatt so everyone gets picked up and dropped off by their hotel at the train station. In the train... More 

Was this review helpful? Yes 3
Christine H, Geschäftsführer at Bella Vista Hotel, responded to this review

Hello from sunny Zermatt Thank you so much for your feedback. We are happy that you enjoyed your stay with us. We would look forward to welcoming you again with us at the Bella Vista. Best regards, Your family Götzenberger and Team More 

2 reviews
5 of 5 stars Reviewed October 27, 2014

The culture of hospitality and warmth is outstanding at this refined and intimate hotel. We spent two memorable nights here in October, our room had a spectacular view of the Matterhorn was perfect, so much so that we enjoyed the hotel as much as the stunning beauty of Zermatt. I want to especially mention Delia who took fabulous care of... More 

Was this review helpful? Yes
Christine H, Geschäftsführer at Bella Vista Hotel, responded to this review

Dear Sharon Thank you for your kind feedback and your warm words about our hotel and Delia. It was a pleasure to had you with us. We would look forward to welcoming you again with us at the Bella Vista. Best regards, Your family Götzenberger and Team More 

Victoria, Canada
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed October 24, 2014

We spent 2 wonderful nights at the Bella Vista hotel. Their extremely attentive staff make you feel welcome and tend to every need you may have. They picked us up and dropped us off at the train station, accommodated our early check out and even set up breakfast for us half an hour before the scheduled time. The rooms were... More 

Was this review helpful? Yes
Christine H, Geschäftsführer at Bella Vista Hotel, responded to this review

Hello from Zermatt Thank you so much for your great feedback. It is good to hear that we make a good job. It was also a pleasure to had you her with us. Hope to see you again with us at the Bella Vista. Sunny greetings from Zermatt Your family Götzenberger and Team More 

Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed October 20, 2014

Waking up in morning with a perfect view of the Matterhorn is simply memorable. The room is clean and spacious. The staff take time to explain places of interest and activities in Zermatt. Do note that the hotel is located on the top of short steep slope, thus do arrange with the hotel for the pick up service if you... More 

Was this review helpful? Yes
Christine H, Geschäftsführer at Bella Vista Hotel, responded to this review

Hello from Zermatt! Thank you very much for your feedback. We are happy that you enjoyed the view from our hotel. That is the reason why it is called Bella Vista :-) We hope to see you again some time. Warm regards from all of us. Your family Götzenberger More 

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