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Hotel Berghof Zermatt

Winkelmattenweg 18, Zermatt 3920, Switzerland
Hotel amenities
1 room 1 adult
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Hotel Berghof Zermatt
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57 Reviews from our TripAdvisor Community

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Boston, Massachusetts
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We are beyond thrilled that we chose to stay at Hotel Berghof during our visit to Zermatt. The hotel is a boutique chateau with amazing views of the Matterhorn and just a block away from the Matterhorn Express lift. It was so easy to rent skis from a store right underneath the lift and, since you can store your regular... More 

Helpful?
Thank Sarah C
Zurich, Switzerland
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed December 15, 2015 via mobile

A very cosy and welcoming hotel close to the lifts. My parents stayed in a very nice suite. The double room was nice to. The spa area had all you need but might quickly become crowded if the hotel were full. The pool areas were very pleasant. Breakfast is good, dinner is good, and the bar is easy to stick... More 

Helpful?
Thank Mandrake30
Evergreen, Colorado
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed October 6, 2015

Hotel Berghof is an absolutely fabulous hotel from its amazing location steps away from the main gondola and it's authentic Swiss architecture. Every detail in this hotel it top notch from the finishes and furnishings to the bedding and bathrooms. Built in 1992, it fullly modern systems yet feels like you stepped into a hundred year old chalet complete with... More 

Helpful?
2 Thank donna a
Gjøvik
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 1, 2015

excellent Hotel and everything was very good, breakfast was also excellent and the hole Place was very Nice and clean and the 4 days we spent there was very good. and the wieu from the room towards Matterhorn was really good

Helpful?
1 Thank Arild N
perth, wa
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed February 10, 2015

The hotel itself was very characteristic and had beautiful views The only thing that spoilt it were the rude staff, fine tune your customer service and I would give it a four star The reception staff were very helpful, the rest and bar were somewhat rude and arrogant

Helpful?
13 Thank sylvia m
Stuttgart, Germany
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 29, 2015

Hotel is next to the gondola and has a drying room for your boots and space for ski equipment. Very cozy hotel with indoor pool, restaurant and bar. No need to go anywhere after a long day of skiing. Views of Matterhorn from our patio!

Helpful?
2 Thank Leila W
Potomac, Maryland, United States
1 review
common_n_hotel_reviews_1bd8 40 helpful votes
2 of 5 stars Reviewed January 4, 2015

I was very, very disappointed with this hotel, in particular the owner's approach to service. This is the Lerjen-Perren family. My family needed to change a reservation on a train to Milan and asked the front desk for help. The owner refused to help. Instead he sent my wife, who was on crutches with torn ligaments in her knee, to... More 

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40 Thank Jon H
Stuttgart, Germany
Level Contributor
80 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed May 4, 2014

LOVED THIS PLACE!! My wife and I stayed here as part of a ski trip and it could not have been better. Walking distance (ie 100 ft) to the bottom of the Matterhorn Express skilift. The best part was that my wife and I could go at separate times. I wanted to get fresh snow and she would sleep in... More 

Helpful?
Thank plmtr88
Rome, Italy
Level Contributor
35 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed March 29, 2014 via mobile

Cosy hotel in excellent location for Klein Matterhorn ski area, could improve on service On the bright side: 1)Excellent location for Matterhorn Express gondolas. Virtually one minute walk 2) top class gourmet restaurant: excellent dinner food and wine list 3) cosy rooms and lovely spa area with nice large swimming pools 4) very nice outside patio and smoking/game lounge Negative... More 

Helpful?
4 Thank Pippi_Rome
Regina L, Leiter Front Office at Hotel Berghof Zermatt, responded to this review

Dear Berghof visitor Thank you very much for your review. We are happy that you praise our location, kitchen, room, swimming pool, patio, smoking and game room. Yes, we know, our front desk is a bit messy and we will improve it. We will amend our breakfast buffet a bit each season. Perhaps, you have a good suggestion? Yes, we... More 

Istanbul, Turkey
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed August 30, 2013

We went to Zermatt twice and stayed at Hotel Berghoff both times. We certainly plan to go back again. The most important criteria for us in choosing a ski hotel is 1. location (want to be as close as possible to the ski lifts) and 2. food (want to have gurme food in the evenings). Berghoff is just perfect for... More 

Helpful?
1 Thank LaleD
Regina L, Inhaber at Hotel Berghof Zermatt, responded to this review

Hello from Zermatt and the Berghof Thank you very much for your kind assessement. All the best and with great pleasure on another occasion. Family Lerjen-Perren and team More 

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