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All 116 Zermatt hotels

Hotel Silvana

3.0 of 5 Hotel   |   Furi 265, Zermatt 3920, Switzerland
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Ranked #45 of 116 hotels in Zermatt
A recent review
5 of 5 stars reviewed 1 week ago
Onkeltc Copenhagen, Denmark
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52 people have reviewed this hotel

Traveler rating
    39
    10
    2
    1
    0
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1
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
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English first
Copenhagen, Denmark
Contributor
11 reviews 11 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

This year in January we returned to our favourite spot in the alps, Silvana in Zermatt. Relatively small, hidden from the high street fuzz, the hotel is up IN the mountain and offers the perfect retreat from the rather expensive Zermatt townlife (lobsters, champagne, etc) and gives you that feeling of actually being in the mountains. You ski to the... More

Was this review helpful? Yes 1
London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 2, 2014

This hotel is on the mountain just above the Furi station so it's truly ski in/out. It takes about 5 minutes to walk uphill from Furi so if you're on skis, go up to Schwarzsee and take trail 15 down which passes the hotel. In the spa they have the mix just right so both kids and adults are catered... More

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Aspen, Colorado
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 21, 2013

Spent a week with Danny Biner and his wonder staff. The food is out of this world - rooms are well laid out and very comfortable. Has a breakfast room, dining room, and a very nice-small bar. Get the soup at dinner-diferent one every day. Would go back in the minute - in fact, we are going again next year!

Was this review helpful? Yes 1
San Francisco, California
1 review
3 of 5 stars Reviewed June 21, 2013

Nice hotel with beautiful views and nice rooms. However, the hotel is far from downtown and requires an expensive gondola ride to get there. The owner was also rude and unaccommodating. The food was fair. I would not stay here again.

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Dubai
Contributor
13 reviews 13 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 4, 2013

Sylvana is probably the best restaurant on the ski slope. You can access the resto either from piste 51 from schwarze or 5 minutes wlak from furi tele cabin. Menu is varied with lots os traditional swiss products. I had a delicious lamb fillet while my wife had great macaroni with swiss cheese and dried meat. The dining room is... More

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Dany B, Manager at Hotel Silvana, responded to this review

Dear Cyrille Fabre Thank you very much for your nice assessment. We are happy, that you enjoyed our swiss food. We hope to see you again. Best regards The Silvana Team More

Woburn
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 25, 2013

By stark contrast to the Zerms of Zermatt (term for describing waiting staff who really see your visit to their restaurant as an interference to the working day) the waiting team at this restaurant were genuinely interested in everything about our visit. It was not one individual but the whole team who shone through. Our waiter was thrilled to serve... More

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Dany B, Manager at Hotel Silvana, responded to this review

Dear JohnWoburn Wow, thank you very much for your assessment and for your time with us. We are glad, that you had a good journey in our restaurant gitz-gädi. We hope to see you again. Yours sincerely The Silvana Team More

Merseyside
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 20, 2013

Embarking on the sledging evening from Zermatt (Tuesdays and Thursdays from Matterhorn cable car 19.30) we dined at above restaurant in the Hotel Silvana. The friendly atmosphere and welcoming to our teenage children was lovely and they were extremely accommodating splitting menus for them to try and share. The food was of an excellent standard and delicious. The sledging back... More

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Dany B, Manager at Hotel Silvana, responded to this review

Dear AlfieR Thank you very much for your wonderful assessment. We are happy, that you had a perfect evening. The Silvana Team More

Antwerp
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed February 1, 2013

The hotel has so much potential, but just fails in so many ways. The breakfast buffet is so poor with not enough choice. They only offer slices of bread in the morning, white or brown. Really? That's so cheap. No pastries like pain au chocolats or croissants, ... The fruit juices and yoghurt are not chilled. On the buffet they... More

Was this review helpful? Yes 1
Dany B, Manager at Hotel Silvana, responded to this review
Google Translation

Guten Tag Charelle Vielen Dank, dass Sie sich die Zeit genommen haben, um eine Hotelbewertung über unser Hotel Silvana zu... More

Contributor
13 reviews 13 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 1, 2013

We spend the Christmas holiday at Silvana and shared a triple room with our two kids. It was very comfortable and the family room the last night was even better, with an entresol for the kids. It is beautiful and peaceful at Furi (on the mountain, not in town!) and not having to get back to a hotel in the... More

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Dany B, Manager at Hotel Silvana, responded to this review
Google Translation

Herzlichen Dank, dass Sie sich die Zeit genommen haben, um unser Hotel zu bewerten. Es freut uns sehr, dass Sie... More

zurich
Contributor
13 reviews 13 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 11, 2012

I stayed at this hotel along with 30 friends for a birthday party ski weekend and highly recommend it. The hotel and bar staff were extremely tolerant, patient and pleasant, the food was brilliant - and the spa and bedrooms were well equipped. The separate lounge and bar areas were a great addition - and the dog was lovely too!... More

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Dany B, Manager at Hotel Silvana, responded to this review

Hallo tritravellerZurich Thank you very much for your nice assessment. We are happy, that you had a good time with us. Your assessment motivate us. We hope to welcome you again. The bar team will be glad. The silvana team. More

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Additional Information about Hotel Silvana

Address: Furi 265, Zermatt 3920, Switzerland
Phone Number:
Location: Switzerland > Swiss Alps > Valais > Zermatt
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Silvana 3*
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Also Known As:
Silvana Hotel Zermatt

37 photos of this hotel

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Swimming Pool
Hotel Style
#16 Spa Hotel in Zermatt #21 Ski-In / Ski-Out Hotel in Zermatt #25 Romantic Hotel in Zermatt
Hotel Class
Official Description (provided by the hotel)
The unique hotel Silvana is located 300 meters above the town of Zermatt and easy to reach with the Matterhorn-Express-Gondola in 10 minutes. It offers all the comforts you can expect. 21 cosy rooms, wellness spa with indoor swimming pool, jacuzzi, sauna and steam bath, native lounge, bar and an unique restaurant with open fireplace, personal and familiar service and plentiful food. Let’s make our home your home away from home! ... more   less 
Number of rooms
21

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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