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All 116 Zermatt hotels

Hotel Alpenroyal

3.0 of 5 Hotel   |   Riedweg 95, Zermatt 3920, Switzerland
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Ranked #68 of 116 hotels in Zermatt
A recent review
5 of 5 stars reviewed 1 week ago
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  • Reviews (79)
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79 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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English first
1 review
5 of 5 stars Reviewed 1 week ago

I have to say from start to finish the whole holiday experience with Crystal was just faultless! From ringing up sales in the first place to book it (who was very helpful, knowledgeable and friendly) to the documentation they provided, which is very informative, to the travel docs and resort information. The transfer was extremely smooth with no major issues.... More

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Bombay, New York
Senior Contributor
31 reviews 31 reviews
26 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed June 9, 2014

Hotel is situated uphill direction towards railway station.Free pick up & drop was provided to railway station against advance intimation. you can make a free call to hotel from telephone booth at railway station to inform them for sending electric taxi.You can reach Main Street by walk down the hill or take a elevator with has access through neighbouring hotel... More

Was this review helpful? Yes 2
Turku, Finland
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 9, 2014

It's an unforgettable moment when we signed in and got out on the balcony, it was warm and the sun was shining and we just couldn't stop looking at Matterhorn! The rooms are ok too, big and clean, and the breakfast is good. It's not located in the center of the town but a little higher up on the hill,... More

Was this review helpful? Yes 4
Abu Dhabi, United Arab Emirates
Senior Contributor
37 reviews 37 reviews
25 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 27, 2014

The hotel is nice, we have visited the hotel last July 2013, we stayed for couple of nights, the view is amazing, staff are really friendly, the hotel is not in the center of the town but anyway its a small town and its around 15 mins walk from the train station. the advantage of the hotel over others is... More

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Hereford, United Kingdom
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 22, 2014

A lovely traditional hotel in the perfect location for skiing. Access to the town is provided by the lift shared with neighbouring hotel and you are brought out at street level close to everything. Access to skiing is just as easy. About 150 metres slightly uphill brings you to the ski elevators connecting directly to the metro, which whisks you... More

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Houston, Texas
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 13, 2014

The 10-15 min walk to town result in great views. I thought It was worth the upgrade for the Matterhorn view! Slightly outdated decor but clean, nice, better value than a lot of hotels in Zermatt. Great choice for the not too fancy among us!

Was this review helpful? Yes 1
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed February 10, 2014

The hotel is not a luxury hotel, after all it's a 3 star property, however what you get is a really good 3 star and great value. The rooms are basic but clean and the furniture in our room was new, apart from the bathrooms which was older but everything worked perfectly fine. There is a flat screen TV and... More

Was this review helpful? Yes 1
Zurich, Switzerland
2 reviews
5 of 5 stars Reviewed February 6, 2014

We have stayed in 3 star hotels throughout Europe with our two young girls. Most often we are surprised to the downside. The Alpenroyal is one of the few upside surprises. We got an excellent room with a view of the Matterhorn, a pull out sleeper sofa and breakfast included for 214CHF. The room had ample space for the 4... More

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London, United Kingdom
Top Contributor
78 reviews 78 reviews
62 hotel reviews
139 helpful votes 139 helpful votes
4 of 5 stars Reviewed February 4, 2014

I write whilst here in the hotel! Booked on a skiing deal with Inghams. For the price we paid for the whole holiday my wife and are very happy. 3 star is accurate. Room 26 comfortable and compact. Bathroom with shower very small but it has all you need! Hot water in shower brilliant but shower head should have been... More

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London, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 20, 2013

My husband and I had an awful time at this hotel. As a general comment, we have stayed at much smarter hotels in Zermatt for the price - for example, the shower head was held together with masking tape! (Hopefully, and from the sound of the other reviews, this has now been fixed.) However, I would not have bothered to... More

Was this review helpful? Yes 1
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Additional Information about Hotel Alpenroyal

Address: Riedweg 95, Zermatt 3920, Switzerland
Location: Switzerland > Swiss Alps > Valais > Zermatt
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Alpenroyal 3*
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Also Known As:
Alpenroyal Hotel Zermatt

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Business Center with Internet Access Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool
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