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Hotel Alpenroyal

Riedweg 95, Zermatt 3920, Switzerland
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1 room 1 guest
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104 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Abu Dhabi, United Arab Emirates
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed July 25, 2015

The Alpenroyal is a great value with fantastic views of the Matterhorn, but this hotel is most memorable for the treatment we received from the entire staff. We felt as comfortable as if we were with family and attended to in a very personal and endearing way. If we had any issue it was that the hotel was a 10+... More 

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Nottingham, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 8, 2015

Simple 3* hotel , stunning views of the Matterhorn . Excellent , attentive friendly staff . Set menu , but excellent food . For a 3* hotel has very good indoor pool . Situated above the village (enhances the view) , but is reached by a private lift from the village .

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Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed July 6, 2015

We arrived by train in Zermatt with our 2 teenage boys. Called the hotel to be picked up at station which they gladly did. Thank goodness for this hospitality. It would have been a good hike up to the hotel. The hotel is clean, elevators were quite snug and unusual but typical, we were told in that part of the... More 

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paignton
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 14, 2015

Hotel was brilliant, view of the Matterhorn from our balcony, superb. Staff were very helpful and friendly especially Miguel and Guido, rooms were very clean and comfortable. Food was excellent and suited all diets,soups especially good. Will be go returning.

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Sydney
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed May 28, 2015

This is a great hotel in a nice location. It is situated up the mountain providing a great view over the valley and surrounding mountains, including the Matterhorn. This hotel has an elevator which takes you down the mountain into the valley with the main part of town as well as the train station only a 5 minute walk from... More 

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Denmark
Level Contributor
41 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed May 21, 2015

I stayed here for 1 night in April 2015. I was going to catch the Glacier Express train the next morning. The train station is a 10 minut walk from the hotel. They started serving breakfast 7:30 am so there was plenty of time to catch the train. The breakfast was very good, there was plenty to choose from. The... More 

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Staunton, United Kingdom
Level Contributor
65 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed May 17, 2015

Stayed here for just one night and the hotel is great. In a recent location just out of the city centre, but accessible by lift. We paid to have a balcony room and the views of the Matterhorn were amazing. Directions to the hotel on the website could have been better, and it's worth knowing that they have their own... More 

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Darwin, Australia
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed April 27, 2015

This was possibly the loveliest welcome we have received across Europe. The Chief met us welcomed us to the property and enthusiastically delivered us to our room. While the price appeared high we have a two bedroom apartment with amazing balcony overlooking Zermatt and the Matterhorn plus two bathrooms and a living space - excellent value for money. What had... More 

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Switzerland
Level Contributor
55 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed April 23, 2015

The Hotel as such is kind of basic and the rooms are plane. BUT our room (No. 15) was huge, warm and clean. The view from our windows and terrace on to the Matterhorn just breathtakingly beautiful! It had a massive terrace which is shared with the other adjoining rooms. The Staff was genuinely friendly and helpful. The Restaurant and... More 

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Northampton, UK
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 18, 2015

We stayed for only one night on a ski tour if the area and the hotel were very helpful and accommodating. The facilities were very good and although up on the hill the location is very good with good access. I would return again to this hotel. Down side - Zermatt is very expensive and you need to pay extortionate... More 

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