We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Alfa

2.0 of 5 Obere Mattenstrasse 18, Zermatt 3920, Switzerland
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Hotel Alfa
Professional photos View all
Browse nearby
Hotel Alfa
Hotel Alfa
Hotel Alfa
Write a Review

54 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
Zurich, Switzerland
16 reviews 16 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very nice and affordable hotel in the middle of Zermatt, Less than 10 minutes walking distance from railway station. A litte difficult to find since it. is set back from the indicated street. Warm welcome from the staff. Rooms with view of Matterhorn are spectacular. Excellent service for breakfast in face of the fabulous mountain.

Was this review helpful? Yes
Greensboro, North Carolina
Senior Contributor
26 reviews 26 reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed December 15, 2014

This place was amazing for the price...the location is perfect (right in the middle of the town) and being able to use everything of the sister hotel--breakfast, spa, service, etc made it perfect. The staff was SO friendly and the breakfast was really nice. The view was spectacular! I will definitly stay here next time.

Was this review helpful? Yes
Zurich, Switzerland
Senior Contributor
40 reviews 40 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed December 7, 2014

To be fair, prices for this hotel are quite affordable, especially compared to the rest of Zermatt. Rooms were clean (ish), but one of the rooms we booked smelled of cigarettes. Everything is small, so not suitable for the standard sized American. If you expect basic accommodation for a reasonable price, you wont be disappointed.

Was this review helpful? Yes
Ithaca, New York
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 15, 2014

The room and shared bathroom were very clean. Even though the room was small, it has everything a traveler needs. The hotel also made arrangements to leave me the keys so that I could check in at midnight even though check-in ordinarily closes at about 10pm. Breakfast was wonderful and the breakfast room has an excellent view of the Matterhorn.... More 

Was this review helpful? Yes
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 28, 2014

This was a very comfortable clean hotel . Short walk to the heart of the village. Owners on site every day and are extremely helpful and accommodating. View of Matterhorn cannot be matched . We would absolutely stay again! Not a posh hotel but clean,good view and nice breakfast with wonderful owners.

Was this review helpful? Yes
Baltimore, Maryland, United States
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 24, 2014

We have stayed several times at the Alfa and booked again for 2015. Alfa and the adjacent Metropol are family owned with the owners present every day.The staff is superbly trained, courteous and efficient. We always have a room with balcony looking at the Matterhorn. The restaurant at the Metropol a few feet away has excellent buffet breakfast and dinner.... More 

Was this review helpful? Yes
Helsinki, Finland
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 14, 2014

The hotel is real back to 1964 when this was opened. Rooms are tiny and if you have fobia for shower curtains and wall-to-wall carpets you may consider another place. Irrespective of the worn surfaces the hotel is very clean and that compensates. Staff is really friendly. The view (room 20) to Matterhorn makes the day. WiFi is included, fast... More 

Was this review helpful? Yes 1
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 2, 2013

Great budget hotel for climbers and hikers which is central to everything in Zermatt The staff were very helpful, and our rooms were quiet and spotless as were the shared WC and Bathroom. If you want a large room which looks pretty then book the Metropol. This is my second stay at the Alfa and I'll be back again with... More 

Was this review helpful? Yes
19 reviews 19 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed September 21, 2013

The hotel served its purpose. The hotel is centrally located, close to the Coop, train station and the two (2) gondola's. The receptionist was very friendly and the breakfast at its sister hotel the Metropol was nice to have. As previously mentioned the rooms are small - we had a hard time fitting a backpack and a suitcase in the... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hotel Alfa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Alfa

Address: Obere Mattenstrasse 18, Zermatt 3920, Switzerland
Location: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Hotel Alfa 2*
Number of rooms: 15
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, HostelBookers, Priceline, Hotels.com, HostelWorld, Odigeo and TripOnline SA so you can book your Hotel Alfa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Alfa Hotel Zermatt

32 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (27)
Room/suite (5)
Bathroom (1)
Hotel & grounds (13)
Dining (1)
Other (7)

Management photos: Courtesy of the property manager

All management photos (5)
Pool/beach area (1)
Dining (1)
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay