We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 116 Zermatt hotels

Coeur des Alpes

Save Saved
You added Coeur des Alpes to your Saves list
Oberdorfstrasse 134 | 3920 Zermatt, Zermatt 3920, Switzerland
Hotel website
Hotel amenities
  • Overview
  • Reviews (428)
  • Photos (328)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (74)
  • Location
  • More
Coeur des Alpes
Ranked #4 of 116 hotels in Zermatt
We can't find prices for this hotel
Our online travel partners don't provide prices for this hotel, but we can search other options in Zermatt
Check In Check Out
Write a Review

428 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Torquay, Australia
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

It doesn't get better than Coeur des Alps. This is a family run hotel in the true sense of the word. Leni and Thomas were most welcoming and found the time to chat leisurely and make us feel totally welcome. Yan at the desk was more than simply helpful, finding us an adaptor for Australian plugs, milk for our room,... More

Was this review helpful? Yes
Agra, India
Senior Contributor
34 reviews 34 reviews
23 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago

Leni & Thomas - Thanks so very much, firstly for letting us stay at your property. They were very friendly and accommodating. The live on property so it feels like a family but the level of luxury goes way beyond a "mom and pop" level. I stayed with my wife and friends, and choose this property simply because it was... More

Was this review helpful? Yes
New York City, New York
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Given the high reviews I was legitimately shocked when our stay at Coeur des Alpes was better than we expected. The hotel is impeccably designed with a great view from the lobby, which was a great spot to relax, read, have a drink, and take in the view. Regrettably we did not pay up for a room with a view... More

Was this review helpful? Yes
Buenos Aires, Argentina
Top Contributor
157 reviews 157 reviews
25 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here with my extended family. Lovely hotel with magical details. We loved the room with the sky light that opened to the most brilliant stars at night. The views of the Matterhorn are outstanding. Great location. Easy walk to the lifts. Overall wonderful experience.

Was this review helpful? Yes
Dubai, United Arab Emirates
16 reviews 16 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 26, 2014

Genuinely brilliant hotel, I now find myself trying to arrange a skiing trip around when they have availability. Enough said really. We had a fireplace suite, it was lovely to have a fire in the room in the evening. The owners of the hotel are warm, genuine people and went out of their way to make as feel at home.... More

Was this review helpful? Yes
Salem, Oregon
4 reviews 4 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed July 21, 2014

My family of 4 stayed at Hotel Coeur des Alps for three nights recently at the end of a 12 day trip through Switzerland. While planning our trip, this was the one place I was most excited to see in person and the most prepared to find did not measure up to the photographs on its website because it looked... More

Was this review helpful? Yes 6
Gurnee, Illinois
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 18, 2014

This is a wonderful hotel to spend an anniversary at, in fact, to spend any time at. The hotel rooms are very comfortable, and the people who manage the hotel are the most friendly that I have EVER experienced. I want to thank Yann especially for making our stay exceptional and going out his way to make us feel at... More

Was this review helpful? Yes 1
Belo Horizonte, Brazil
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed July 17, 2014

We returned to Coeur des Alpes from July 15 to 17, 2013. We were greeted at the train station and taken into an electric car to the hotel, where Leni delighted us with a Prosecco before the check in formalities. We were given a splendid suite facing the Matterhorn, tall and majestic. It had a bedroom with a comfortable and... More

Was this review helpful? Yes 2
Toronto, Canada
19 reviews 19 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 16, 2014

Although this was our 4th trip to Zermatt, this was the first time we stayed at the Coeur des Alpes. It met or exceeded all our expectations. Our family of 4 adults stayed in the 2-level, 3-bedroom Sky Apartment which is on the top floor of their suites building. Living room, kitchen, 3 full bathrooms, and separate elevator. Great view... More

Was this review helpful? Yes 3
Brisbane, Australia
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed July 13, 2014

This is truly an amazing experience . All the reviews are true and the hosts are truly wonderful , the architecture is magnificent and the facilities are great . Staying in a great hotel is not about how expensive it is or how good the architecture or the food are .its about the experience , and this hotel had all... More

Was this review helpful? Yes 2
Owners: What's your side of the story?
If you own or manage Coeur des Alpes, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Coeur des Alpes? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Coeur des Alpes

Address: Oberdorfstrasse 134 | 3920 Zermatt, Zermatt 3920, Switzerland
Phone Number:
Location: Switzerland > Swiss Alps > Valais > Zermatt
Price Range (Based on Average Rates): $$
Also Known As:
Coeur Des Alpes Zermatt
Coeur Des Alpes Hotel Zermatt

328 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (306)
Hotel & grounds (73)
Room/suite (75)
Videos (1)
Pool/beach area (8)
Dining (19)
Bathroom (7)
View from room (20)
Family/play areas (2)
Other (101)

Management photos: Courtesy of the property manager

All management photos (23)
Bathroom (1)
Room/suite (1)
Hotel & grounds (1)
Other (20)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
hotels in Zermatt with
any amenities


Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Spa Hotel in Zermatt #1 Ski-In / Ski-Out Hotel in Zermatt #3 Family Hotel in Zermatt #6 Romantic Hotel in Zermatt #6 Best Value Hotel in Zermatt
Official Description (provided by the hotel)
We are a little unique hotel in Zermatt with a wonderful view to the Matterhorn. The artist Heinz Julen our brother made a fantastic boutique hotel for us. We love to make you happy. ... more   less 
Number of rooms

Questions & Answers

Questions? Get answers from Coeur des Alpes staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer