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Hotel Sonne Zermatt

#11 of 115 Hotels in Zermatt
Certificate of Excellence
4.0 of 5
Hotel website
Metzggasse 35 | Postfach 121, Zermatt 3920, Switzerland
Hotel Sonne Zermatt
Best prices for: 1 room 1 guest
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Ranked #11 of 115 Hotels in Zermatt
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
Terri S Boston, Massachusetts, United States
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174 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Boston, Massachusetts, United States
Top Contributor
51 reviews 51 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We spent a week of our daughter's spring break here and where very happy with Hotel Sonne. For the same price as a very nice but cramped room in Chamonix 2 years ago we where able to get a Jr. Ste. Our daughter was so thrilled with the style of her room I'm surprised she hasn't asked for a similar... More 

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Hotel_Sonne_Zermatt, Inhaber at Hotel Sonne Zermatt, responded to this review

Dear Terri S. Once more, we would like to thank you for such a honest and fantastic feedback. It has been a pleasure, having you here and we hope you got back with recharged batteries and plenty of good memories. We will definitely share your feedback with our team, they have to read it. :-) Thank you very very much... More 

Sydney, New South Wales, Australia
2 reviews
5 of 5 stars Reviewed 3 weeks ago

My wife and I stayed in room 21, a junior suit on the corner of the 2nd floor. The room was large and comfortable, and the bathroom had been updated and was modern. The 2nd floor was convenient as it was on the same level of the pool and two hot tubs. The outdoor hot tub was amazing as you... More 

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Hotel_Sonne_Zermatt, Inhaber at Hotel Sonne Zermatt, responded to this review

Dear Simon L. Thank you so much for your great feedback. It was a pleasure having you here. We wish you a wonderful start into the sping season and look forward to seeing you again, another year hopefully. Sunny regards from Zermatt, the Forster family and Team More 

Senior Contributor
43 reviews 43 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 13, 2015

We had an amazing Relax-Weekend and it was really, everything excellent!! The family of the Hotel, the Team they where all sooo nice and dedicated to each of our desires. The Spa was amazing we booked each one a massage and it was great! The Room was big and very beautiful and the prices are really ok for all what... More 

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Hotel_Sonne_Zermatt, Inhaber at Hotel Sonne Zermatt, responded to this review

Dear AlexandraRM Thank you very much for your honest feedback. We always try to make our guest feel home. As you know, holidays are always quickly over, therefore we want you to enjoy every minute. We really hope to welcome you again, here in Zermatt. Have a wonderful start into the spring season. The whole Forster Family and Team More 

St. Margarets
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 9, 2015

An excellent stay at this family run hotel, which offers comfortable and well thought out accommodation, with an excellent spa and good food. Set in a quiet location, but within easy walk of the church square. The suites are great for families with children, as the separate lounge can be easily converted into a second bedroom. The hotel is traditional... More 

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Ann Arbor
1 review
5 of 5 stars Reviewed March 3, 2015

We were warmly welcomed by the Forster family and the staff at the hotel. All were friendly, approachable, and helpful. The hotel itself is traditional and comfortable, with a spacious lounge area and a beautiful pool with both indoor and outdoor hot tubs. The food was outstanding, and service was excellent at dinner. My only minor complaints include an odor... More 

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Hotel_Sonne_Zermatt, Inhaber at Hotel Sonne Zermatt, responded to this review

Dear Anneaa Thank you so much for your feedback. It was a real pleasure having you here with us. As a team, we always try the best, to make you feel confortable and we hope we were successful. We hope to welcoming you back very soon, and who knows, probably we might see each other again in Summer time. All... More 

Rotorua, New Zealand
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed February 23, 2015

From the moment we arrived the hotel staff delivered a warm and so efficient service that really made our stay. They instantly 'got' my dietary requirements and delivered really amazing meals to suit me. Very good food beyond what we were expecting. The staff were always ahead of our every requirement, e.g. they spotted me heading down to the fitness... More 

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Hotel_Sonne_Zermatt, Manager at Hotel Sonne Zermatt, responded to this review

Dear Gill A. We were very happy, having you here with us and we hope you could enoy every minute. It is important to us, that you feel home... it's your holiday! We hope that we succeeded and it would be an honor to welcome you back, very soon. Have a wonderful start into the spring season. Thank you once... More 

Vastra Gotaland County, Sweden
1 review
5 of 5 stars Reviewed February 22, 2015

Family owned top notch Hotel with the whole family engaged in the business to make you feel welcome and make your stay smooth. Went during the peak of the season and was amazed of the availibility and the helpfulness of the staff. Even though the hotel was full it was still given you privacy both in the restaurant and room... More 

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Hotel_Sonne_Zermatt, Manager at Hotel Sonne Zermatt, responded to this review

Dear 946mikael I would like to thank you very much for your honest feedback. Oh my god, I am speechless. It is an amazing feedback, "tusen tack". The whole family and our team would like to thank you for that. I can guarantee, that we will share this beautiful feedback with the whole team. I am sure, they will love... More 

Sydney, Australia
1 review
5 of 5 stars Reviewed February 17, 2015

We loved the Hotel Sonne so much we did not want to leave. The hotel is run by the lovely Forster family who cannot do enough for you. This is reflected by the number of return guests who were staying in the hotel and we will be return visitors too! The breakfast was lovely and we looked forward to dinner... More 

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Hotel_Sonne_Zermatt, Manager at Hotel Sonne Zermatt, responded to this review

Dear Patricia M. It was great to read your beautiful feedback. Especially the part with the location of the hotel. We are very centraly located, but not too central. Guests who wish to stay in a quiet surrounding, are more than welcome. For those who want to expeciance the "village feeling" a little more intense: we are just 3 walking... More 

Evesham, United Kingdom
2 reviews
5 of 5 stars Reviewed February 1, 2015

We took great care in choosing this hotel for our 4 night mountain stay as we are quite fussy due to our hotel backgrounds. We were thrilled with everything, the family atmosphere, service, nothing was too much trouble. The food was excellent and innovative, we had half board and it is a set menu (no choice) but we enjoyed it... More 

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Hotel_Sonne_Zermatt, Manager at Hotel Sonne Zermatt, responded to this review

Dear Linda R. We would like to thank you very much for your beautiful Feedback, we appreciate that very much. We will definitely share it with the whole team. If, what we really hope, come back for another stay, try our à la carte menu. There you have a wide range of different things, besides the 5-course menu we offer.... More 

Zurich, Switzerland
1 review
5 of 5 stars Reviewed January 15, 2015

The most friendly hotel I have ever been in. Everything was as I expected and as I imagined. The service is just great, rooms and spa are very nice, clean and luxurious. I can recommend this hotel!!!!

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Hotel_Sonne_Zermatt, Manager at Hotel Sonne Zermatt, responded to this review

Dear EwciaH Thank you very much for your email and the great Feedback. It was a pleasure having you here with us. I hope YOUR Special day with remain in good Memory. We wish you a wonderful winter season and who knows: probably we will see each other soon, again. Sunny regards from the bottom of the Matterhorn! More 

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