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All 116 Zermatt hotels

Hotel Sonne Zermatt

4.0 of 5 Hotel   |   Metzggasse 35 | Postfach 121, Zermatt 3920, Switzerland
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Hotel Sonne Zermatt
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Ranked #12 of 116 Hotels in Zermatt
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Anneaa Ann Arbor
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167 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Ann Arbor
1 review
5 of 5 stars NEW

We were warmly welcomed by the Forster family and the staff at the hotel. All were friendly, approachable, and helpful. The hotel itself is traditional and comfortable, with a spacious lounge area and a beautiful pool with both indoor and outdoor hot tubs. The food was outstanding, and service was excellent at dinner. My only minor complaints include an odor... More 

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Rotorua, New Zealand
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

From the moment we arrived the hotel staff delivered a warm and so efficient service that really made our stay. They instantly 'got' my dietary requirements and delivered really amazing meals to suit me. Very good food beyond what we were expecting. The staff were always ahead of our every requirement, e.g. they spotted me heading down to the fitness... More 

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Hotel_Sonne_Zermatt, Manager at Hotel Sonne Zermatt, responded to this review

Dear Gill A. We were very happy, having you here with us and we hope you could enoy every minute. It is important to us, that you feel home... it's your holiday! We hope that we succeeded and it would be an honor to welcome you back, very soon. Have a wonderful start into the spring season. Thank you once... More 

Vastra Gotaland County, Sweden
1 review
5 of 5 stars Reviewed 1 week ago

Family owned top notch Hotel with the whole family engaged in the business to make you feel welcome and make your stay smooth. Went during the peak of the season and was amazed of the availibility and the helpfulness of the staff. Even though the hotel was full it was still given you privacy both in the restaurant and room... More 

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Hotel_Sonne_Zermatt, Manager at Hotel Sonne Zermatt, responded to this review

Dear 946mikael I would like to thank you very much for your honest feedback. Oh my god, I am speechless. It is an amazing feedback, "tusen tack". The whole family and our team would like to thank you for that. I can guarantee, that we will share this beautiful feedback with the whole team. I am sure, they will love... More 

Sydney, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

We loved the Hotel Sonne so much we did not want to leave. The hotel is run by the lovely Forster family who cannot do enough for you. This is reflected by the number of return guests who were staying in the hotel and we will be return visitors too! The breakfast was lovely and we looked forward to dinner... More 

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Hotel_Sonne_Zermatt, Manager at Hotel Sonne Zermatt, responded to this review

Dear Patricia M. It was great to read your beautiful feedback. Especially the part with the location of the hotel. We are very centraly located, but not too central. Guests who wish to stay in a quiet surrounding, are more than welcome. For those who want to expeciance the "village feeling" a little more intense: we are just 3 walking... More 

Evesham, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 weeks ago

We took great care in choosing this hotel for our 4 night mountain stay as we are quite fussy due to our hotel backgrounds. We were thrilled with everything, the family atmosphere, service, nothing was too much trouble. The food was excellent and innovative, we had half board and it is a set menu (no choice) but we enjoyed it... More 

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Hotel_Sonne_Zermatt, Manager at Hotel Sonne Zermatt, responded to this review

Dear Linda R. We would like to thank you very much for your beautiful Feedback, we appreciate that very much. We will definitely share it with the whole team. If, what we really hope, come back for another stay, try our à la carte menu. There you have a wide range of different things, besides the 5-course menu we offer.... More 

Zurich, Switzerland
1 review
5 of 5 stars Reviewed January 15, 2015

The most friendly hotel I have ever been in. Everything was as I expected and as I imagined. The service is just great, rooms and spa are very nice, clean and luxurious. I can recommend this hotel!!!!

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Hotel_Sonne_Zermatt, Manager at Hotel Sonne Zermatt, responded to this review

Dear EwciaH Thank you very much for your email and the great Feedback. It was a pleasure having you here with us. I hope YOUR Special day with remain in good Memory. We wish you a wonderful winter season and who knows: probably we will see each other soon, again. Sunny regards from the bottom of the Matterhorn! More 

Moscow
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 12, 2015

Good day, I was happy to stay in this Hotel again this winter. First of all it is a family Hotel, it is managed by a family and Hotel has a good family atmosphere. Secondly I found a lot of guests which I met a year ago. That's very good sign of quality and it doesn't happen often. I would... More 

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London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 14, 2014

My wife and I are frequent guests at the Hotel Sonne in the winter, We decided to see what it is lke for a late summer holiday. We were not disappointed. The Forster family are charming and welcoming as are all the staff many of whom have been employed there for many years.We had a wonderful bedroom with balcony facing... More 

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Hotel_Sonne_Zermatt, Manager at Hotel Sonne Zermatt, responded to this review

Dear PeterS332014 We would like to thank you very much for your fantastic feedback, we appreciate. It is very important to us, that our customers feel well while staying with us. Soon we will reopen the hotel with lots of newly renovated rooms. We are sure, you will enjoy the new rooms as much as the "old" ones. We look... More 

Netanya, Israel
Top Contributor
59 reviews 59 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 14, 2014

This place is a winner. Charming and well appointed, the Hotel Sonne is the perfect place to stay. The rooms are beautiful overlooking a garden. The bathroom is large and well appointed. For a nominal fee you have at internet and the breakfast choices were plentiful and tasty. The staff were so nice and would do anything possible for you.... More 

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Milwaukee, Wisconsin
Contributor
11 reviews 11 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 3, 2014

My husband and I stayed at the Hotel Sonne Zermatt in early July. While the weather was dismal a couple of days and the Matterhorn was covered most of the time, the hotel was great. The staff was extremely accommodating and went above and beyond to make your stay perfect. Absolutely the best staff we have experienced at a hotel.... More 

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Additional Information about Hotel Sonne Zermatt

Address: Metzggasse 35 | Postfach 121, Zermatt 3920, Switzerland
Phone Number:
Location: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Sonne Zermatt 4*
Number of rooms: 43
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Hotel Style:
#8 Luxury Hotel in Zermatt
#8 Spa Hotel in Zermatt
#15 Family Hotel in Zermatt
#19 Romantic Hotel in Zermatt

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