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All 118 Zermatt hotels

Bijou Hotel

3.0 of 5 Hotel   |   Winkelmattenweg 52, Zermatt 3920, Switzerland
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Ranked #61 of 118 hotels in Zermatt
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
Vlad_Inh Frankfurt, Germany
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64 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Frankfurt, Germany
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The first thing you need to know is how to get there. It is at the opposite end of the village from the railway station, but a bus (Red Line) goes pretty much all the way. The stop is "Kapelle Winkelmatten" which is opposite a small church. There is a footpath (Winkelmattenweg) going off to the right and when it... More

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5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

We just returned from a European trip in which we stayed in 15 hotels in 15 cities. I will only write reviews for the 3 best, and the Bijou makes the cut. Andreas was very helpful planning our few days in Zermatt. Location for skiing is ideal, as it is close to the gondola, but downtown is also just a... More

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New Jersey
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel for 2 nights last February. Andreas & his staff are very friendly and helpful. We also love Andreas' very friendly black Lab pup. It is an owner operated hotel & it shows that Andreas enjoys his work & cares for his guests. Email and phone communications with Andreas were very responsive. Good communication prior to... More

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New York City, New York
2 reviews
4 of 5 stars Reviewed March 12, 2014 via mobile

We stayed at the Hotel Bijou from March 9-11 and we were very impressed with the level of service and friendliness of the staff. I had booked the wrong dates and when I realized it, I managed to get in touch with the hotel and the owner Andreas changed the dates with no extra charge. Not many hotels would do... More

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London, United Kingdom
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 6, 2014

The owner Andrea and the staffs are very friendly and helpful. Nadine who was our waitress during our stay, she was always there to help us and making sure we were enjoying our stay. I have an eight year old who is a picky eater, Andrea and Nadine helped me with her meals. The chef makes the most delicious home... More

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Cologne, Germany
Top Contributor
58 reviews 58 reviews
44 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed January 5, 2014

Truly a hidden gem- as someone had mentioned. We really got tired while climbing the last 100m after 15mins walk from station. Had to call the reception to get exact location- we were *** tired even to walk 5-10 extra steps! Please do not go by any comment that '15 mins uphill walk', since the last 100mtrs did take out... More

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Zurich, Switzerland
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 4, 2014

Large and clean room, and with nice Matterhorn view. Very friendly and welcoming staff. Really pet friendly (they took care of, and played with our dog). Great location, 100m from the ski lift. However, as the hotel is up on the hill, for skiers I would recommend renting a locker (for 2 CHF) at the ski lift.

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Kalispell, Montana
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 30, 2013

Great views and very nice host. Rooms were comfortable and clean. The hike from the train station can be a bit much if carrying too much luggage but give them a call or take one of the taxis. We had a view room of the Matterhorn and was lucky to have pretty clear weather the day we arrived. The beds... More

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Ottawa, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 3, 2013

Once we found this little gem, we were pleasantly surprised. Situated next door to the cable cars at the outer extremity of the village, we couldn't have been better positioned for Matterhorn views right off of our balcony. Friendly owner/operators were helpful and accommodating. A nice little breakfast room provides a quick start to your day.

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Bangalore, Karnataka, India
2 reviews
5 of 5 stars Reviewed August 16, 2013

Excellent views of the Matterhorn and easy accessibility to the cable car station to reach Matterhorn Glacier palace. Rooms are beautiful and spacious, windows are wide and allows beautiful views of Matterhorn. A 15 minute walk to city center and the train station. Andre and his team has been very helpful and courteous. Location of the hotel is excellent, completely... More

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Additional Information about Bijou Hotel

Also Known As:
Bijou Hotel Zermatt
Address: Winkelmattenweg 52, Zermatt 3920, Switzerland
Location: Switzerland > Swiss Alps > Valais > Zermatt
Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
#53 Family Hotel in Zermatt
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Bijou Hotel 3*
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