We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 116 Zermatt hotels

Bijou Hotel

3.0 of 5 Hotel   |   Winkelmattenweg 52, Zermatt 3920, Switzerland
Hotel amenities
Save Saved
You added Bijou Hotel to your Saves list
Bijou Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Ranked #68 of 116 hotels in Zermatt
A recent review
5 of 5 stars reviewed 1 week ago
Andy H
  • Overview
  • Reviews (69)
  • Photos (36)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (10)
  • Location
  • More
Write a Review

69 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

What a fantastic 2 weeks we had, Accomodations were great. The food was delicious with lots of greens and fruit provided as well. Andreas and Julia run a warm and friendly hotel. Also just a 4 minute walk to the gondola. Enjoy this traditional Swiss hotel.!!.

Was this review helpful? Yes
Top Contributor
89 reviews 89 reviews
26 hotel reviews
97 helpful votes 97 helpful votes
5 of 5 stars Reviewed June 15, 2014

We are so thankful for Tripadvisor's correspondents' comments. This hotel was absolutely beautiful. We stayed in the shoulder season and were given a room with a classic view of the Matterhorn for the same price I've paid for a view of the prairie in Broken Pelvis, Montana. What a bargain. The room was clean, clean, clean. Andreas Paci, the owner/manager,... More

Was this review helpful? Yes 1
Frankfurt, Germany
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed April 16, 2014

The first thing you need to know is how to get there. It is at the opposite end of the village from the railway station, but a bus (Red Line) goes pretty much all the way. The stop is "Kapelle Winkelmatten" which is opposite a small church. There is a footpath (Winkelmattenweg) going off to the right and when it... More

Was this review helpful? Yes 1
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed March 25, 2014

We just returned from a European trip in which we stayed in 15 hotels in 15 cities. I will only write reviews for the 3 best, and the Bijou makes the cut. Andreas was very helpful planning our few days in Zermatt. Location for skiing is ideal, as it is close to the gondola, but downtown is also just a... More

Was this review helpful? Yes
New Jersey
4 reviews 4 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 17, 2014

We stayed at this hotel for 2 nights last February. Andreas & his staff are very friendly and helpful. We also love Andreas' very friendly black Lab pup. It is an owner operated hotel & it shows that Andreas enjoys his work & cares for his guests. Email and phone communications with Andreas were very responsive. Good communication prior to... More

Was this review helpful? Yes
New York City, New York
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 12, 2014 via mobile

We stayed at the Hotel Bijou from March 9-11 and we were very impressed with the level of service and friendliness of the staff. I had booked the wrong dates and when I realized it, I managed to get in touch with the hotel and the owner Andreas changed the dates with no extra charge. Not many hotels would do... More

Was this review helpful? Yes
London, United Kingdom
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 6, 2014

The owner Andrea and the staffs are very friendly and helpful. Nadine who was our waitress during our stay, she was always there to help us and making sure we were enjoying our stay. I have an eight year old who is a picky eater, Andrea and Nadine helped me with her meals. The chef makes the most delicious home... More

Was this review helpful? Yes
Paris, France
Top Contributor
67 reviews 67 reviews
48 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed January 5, 2014

Truly a hidden gem- as someone had mentioned. We really got tired while climbing the last 100m after 15mins walk from station. Had to call the reception to get exact location- we were *** tired even to walk 5-10 extra steps! Please do not go by any comment that '15 mins uphill walk', since the last 100mtrs did take out... More

Was this review helpful? Yes
Zurich, Switzerland
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 4, 2014

Large and clean room, and with nice Matterhorn view. Very friendly and welcoming staff. Really pet friendly (they took care of, and played with our dog). Great location, 100m from the ski lift. However, as the hotel is up on the hill, for skiers I would recommend renting a locker (for 2 CHF) at the ski lift.

Was this review helpful? Yes 1
Kalispell, Montana
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 30, 2013

Great views and very nice host. Rooms were comfortable and clean. The hike from the train station can be a bit much if carrying too much luggage but give them a call or take one of the taxis. We had a view room of the Matterhorn and was lucky to have pretty clear weather the day we arrived. The beds... More

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage Bijou Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Bijou Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Bijou Hotel

Address: Winkelmattenweg 52, Zermatt 3920, Switzerland
Location: Switzerland > Swiss Alps > Valais > Zermatt
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Bijou Hotel 3*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity, Expedia, Priceline, Venere and Otel so you can book your Bijou Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Bijou Hotel Zermatt

36 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (27)
View from room (5)
Hotel & grounds (8)
Room/suite (2)
Other (12)

Management photos: Courtesy of the property manager

All management photos (10)
Hotel & grounds (1)
Pool/beach area (1)
Room/suite (1)
Dining (1)
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
hotels in Zermatt with
any amenities


Bar / Lounge Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out
Hotel Style
#32 Ski-In / Ski-Out Hotel in Zermatt #60 Family Hotel in Zermatt
Hotel Class
Number of rooms

Questions & Answers

Questions? Get answers from Bijou Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer