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Bijou Hotel

Winkelmattenweg 52, Zermatt 3920, Switzerland
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Bijou Hotel
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Bijou Hotel
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79 reviews from our community

Traveler rating
    34
    33
    4
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    3
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26
32
4
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New Delhi, India
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed in this hotel. The view of the Matterhorn from our balcony was awesome. The staff is nice and rooms are also nice. We enjoyed the breakfast in the dining area which is covered but you feel as if you are in the open area or in the garden. It was particularly nice as it was winter and we... More 

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London, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 29, 2014

As other reviewers have commented, it's a bit of a hike up a hill to the Bijou Hotel and away from the main rail station. However, on the plus side - once there, providing there's snow you can always ski down the path to the lifts in the morning which only takes minutes. We arrived rather late on xmas eve... More 

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Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 26, 2014

What a fantastic 2 weeks we had, Accomodations were great. The food was delicious with lots of greens and fruit provided as well. Andreas and Julia run a warm and friendly hotel. Also just a 4 minute walk to the gondola. Enjoy this traditional Swiss hotel.!!.

Was this review helpful? Yes 2
Kailua-Kona
Top Contributor
88 reviews 88 reviews
26 hotel reviews
100 helpful votes 100 helpful votes
5 of 5 stars Reviewed June 15, 2014

We are so thankful for Tripadvisor's correspondents' comments. This hotel was absolutely beautiful. We stayed in the shoulder season and were given a room with a classic view of the Matterhorn for the same price I've paid for a view of the prairie in Broken Pelvis, Montana. What a bargain. The room was clean, clean, clean. Andreas Paci, the owner/manager,... More 

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Frankfurt, Germany
Senior Contributor
30 reviews 30 reviews
21 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed April 16, 2014

The first thing you need to know is how to get there. It is at the opposite end of the village from the railway station, but a bus (Red Line) goes pretty much all the way. The stop is "Kapelle Winkelmatten" which is opposite a small church. There is a footpath (Winkelmattenweg) going off to the right and when it... More 

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Palsville
Contributor
14 reviews 14 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 25, 2014

We just returned from a European trip in which we stayed in 15 hotels in 15 cities. I will only write reviews for the 3 best, and the Bijou makes the cut. Andreas was very helpful planning our few days in Zermatt. Location for skiing is ideal, as it is close to the gondola, but downtown is also just a... More 

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New Jersey
Reviewer
4 reviews 4 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 17, 2014

We stayed at this hotel for 2 nights last February. Andreas & his staff are very friendly and helpful. We also love Andreas' very friendly black Lab pup. It is an owner operated hotel & it shows that Andreas enjoys his work & cares for his guests. Email and phone communications with Andreas were very responsive. Good communication prior to... More 

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New York City, New York
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 12, 2014 via mobile

We stayed at the Hotel Bijou from March 9-11 and we were very impressed with the level of service and friendliness of the staff. I had booked the wrong dates and when I realized it, I managed to get in touch with the hotel and the owner Andreas changed the dates with no extra charge. Not many hotels would do... More 

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London, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 6, 2014

The owner Andrea and the staffs are very friendly and helpful. Nadine who was our waitress during our stay, she was always there to help us and making sure we were enjoying our stay. I have an eight year old who is a picky eater, Andrea and Nadine helped me with her meals. The chef makes the most delicious home... More 

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Paris, France
Top Contributor
75 reviews 75 reviews
49 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed January 5, 2014

Truly a hidden gem- as someone had mentioned. We really got tired while climbing the last 100m after 15mins walk from station. Had to call the reception to get exact location- we were *** tired even to walk 5-10 extra steps! Please do not go by any comment that '15 mins uphill walk', since the last 100mtrs did take out... More 

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