My husband and I had a very enjoyable week at this chalet hotel. The staff were excellent and nothing was too much trouble for anyone. Although the chalet was in need of upgrading in terms of decoration and furniture it did not stop us having a fabulous week here. The view from our room was excellent and couldn't have been... More

We had an excellent visit to the Atlanta via Inghams during winter season 2011/2012. The hotel itself can be described as a very traditional swiss guest house or tired and dated - depending on how you look at it. It was clean, warm and cosy and the staff were absolutely amazing. The food was excellent quality - it is clear... More

Ok, to be honest I booked this hotel because zermatt had been on my ski tick list for some time and it was by far the cheapest. After Reading some older reviews I was quiet worried, but I had no need to be. Inghams have by all acounts turned this place around. Ok so it's a little dated as you... More

To tell you the truth the hotel is a little tired and out dated in places, clean but could do with a lift. However saying that the young team there were second to none and I cannot praise them enough. The warmth and friendliness, always going out of their way to ensure you were treated like royalty making you feel... More

I pretty much agree with the recent reviews for this property, although a few weeks further into the season the young seasonal staff have pretty much got into the swing of it. I would describe the furnishing as typical Germanic style "bed and breakfast" standard, with low twin bids that can be pushed together to form a sort-of double, and... More

Excellent staff, good atmosphere, very good food and surprisingly good for the price paid. Despite previous reviews, would recommend - you just need to be clear about expectations. More

We usually stay in a chalet in Zermatt but thought we would try this new Inghams `chalet-hotel`.We had a room on the 4th floor -tiny unventilated en-suite but plenty of hot water.Clean dated room with a balcony.This had the best view that we have ever experienced in Zermatt of the Matterhorn-well worth asking for a balcony.Beware using a hairdryer at... More

We spent a week in the Atlanta as part of a family ski trip. We had seen the reviews and knew not to expect Grand Hotel <resort name> service levels, but to be honest after a hard day on the slopes we just wanted food & lodging and that's exactly what Helen and her crew delivered without breaking the (our)... More

Ignore last year's reviews. This hotel is now an Inghams "Chalet Hotel". Zermatt is probably one of the most upmarket places that you're ever likely to visit. It just oozes wealth and quality but not "bling". Consequently, it's VERY expensive (and exclusive) - not a place for stag and hen parties, for example! Therefore, for ordinary mortals, Inghams' "chalet hotel"... More