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All 118 Zermatt hotels

Ambassador Hotel Zermatt

4.0 of 5 Hotel   |   Spissstrasse 10, Zermatt 3920, Switzerland
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Ambassador Hotel Zermatt
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62%
Ranked #92 of 118 hotels in Zermatt
A recent review
5 of 5 stars reviewed 3 days ago
Suchet S Bangkok, Thailand
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117 people have reviewed this hotel

Traveler rating
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    16
    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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English first
Bangkok, Thailand
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

the location is so great, it is very close to the train station just 3 minute walk. the room is pretty big and nice. on top of that their are a microwave in room!! the room rate is very reasonable.i really like this hotel

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Trondheim, Norway
Top Contributor
52 reviews 52 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Godd hotel and location in central Zermatt near the train station. Its a big hotel with lots of great rooms with viws over Matterhorn. We had a famliy room in the 4th floor. The hotel also has indoor swimming pool.

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Scottish Borders
Contributor
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here for six nights at the beginning of March 2014, having travelled by train from Geneva Airport. The hotel is well-placed for ski-ers, because it is 200m from the main railway station, the Gornergrat station, and a stop for the green line e-bus (which goes to the Sunnegga and Matterhorn uplifts). It also has a small shop with... More

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London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 11, 2014

Spent a week here. The rooms are comfortable and clean, if not spanking modern. The hotel is really convenient for the Gornergrat railway. We enjoyed using the retro and smartly decorated bar and lobby. the food was delicious and the buffet breakfasts had a good variety including plenty of fresh fruit. The pool was a really good way to relax... More

Was this review helpful? Yes 1
Contributor
19 reviews 19 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed February 3, 2014

Ok staff, the receptionist was very friendly. I liked the pseudo modern lobby and loved the pool and spa area. But, as soon as you enter the elevators it starts stinking old, used carpet... Rooms are the same -old and i could hear ppl wakin up at 5:30 to go piii... View was stunning!

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Sydney
Contributor
14 reviews 14 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 26, 2014

Stayed here for just one night. Our room had a view of the Matterhorn and we didn't even pay for a view! Staff were all very friendly, beds were so comfortable, everything was clean, big balcony, lovely pool area, buffet breakfast had lots of choice, WiFi worked fine and the location is wonderful. The rooms however need a huge makeover... More

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London, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 10, 2014

Good things about hotel - pool/spa, bar/lounge & drink service, half-board dinners (although no choice of dish), good humour & willingness of staff, Fondue restaurant OK things about hotel - breakfast: although they seem a bit understaffed, competence of staff, location, bedroom, wi-fi Indifferent things about the hotel - slippery steep path down to entrance, no pick up from station... More

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Moscow, Russia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 9, 2014

Hotel is well located near train station, ski train and rental station. It is a little basic, but price at the same time relatively low. They have bar, swimming pool and sauna. Also they provide a transfer to train station. Rooms are not new , but as I sad - the price reflect this.

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London
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 31, 2013

Spent Xmas 2013 there for a week with family (2 grown up daughters and one future son in law). Travelled via Iglu & Inghams and review is based on value for money as there are certainly some much posher hotels in resort - but then those are all at higher cost and Zermatt itself is not cheap of course. Location:... More

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Liverpool, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 28, 2013

Just back from a week in zermatt. The tour operator was Inghams and we stayed half board at the Ambassador. Food was great, staff friendly and helpful, shared/common areas very pleasant. The rooms were clean and functional. Picked up a last minute deal and couldn't really fault the hotel, zermatt, inghams etc.

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Additional Information about Ambassador Hotel Zermatt

Also Known As:
Zermatt Ambassador Hotel
Address: Spissstrasse 10, Zermatt 3920, Switzerland
Location: Switzerland > Swiss Alps > Valais > Zermatt
Amenities:
Restaurant Room Service Swimming Pool
Hotel Style:
#41 Luxury Hotel in Zermatt
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Ambassador Hotel Zermatt 4*
Official Description (provided by the hotel):
Alpine-style Group-oriented Hotel, comprising three 5-story structures linked by public rooms. ... more   less 
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