With only one day’s notice, we booked on the hotel’s website and received a nice email confirmation. I responded with a request for pick up at the train station. A pleasant response came in quickly. Sure enough, when we stepped off the Glacier Express there was a uniformed porter waiting in front of the Aristella Hotel electric cart. There are... More

Stayed in the House Favorita apartment, 50 meters from the hotel. Hotel service, but apartment facilities. Suited our needs perfect. The SPA area are was very nice and clean, quite small. Dinner was very good, 4-5 course dinner with tasty food and good service. There is a ski rental shop across the street from the hotel.

The hotel was essentially rebuilt in 2010 and is very comfortable and well-appointed. Breakfast is good, with plenty of choice and coffee/tea and cake is offered in the afternoon. There is a small, but smart wellness area and fitness room. The hotel location is quite central yet quiet and the owners and staff are friendly. We wouldn't hesitate to return.

Wonderful and helpful staff. I enjoyed the amenities including a wonderful spread for breakfast. They are very well located. You can rent skis across the street. Walk down a set of steps and within minutes arrive at the free bus to the base of Zermatt. It was easy and fun. At the end of they day they have a ski... More

We had a lovely stay hotel a couple of weeks ago during the half term week. The owners and staff are very friendly and helpful. The hotel is immaculately clean and very well appointed. If we come back to Zermatt we would stay here again. There is also a ski hire shop opposite and the location of the hotel is... More

Me and my son, stayed in this hotel for 5 nights, as part of our skiing holiday. Arriving at Zermatt Train Station, the owner of the hotel picked us up, and gave us a very nice tour of Zermatt. All the staff were very friendly. The location is excellent. The hotel is some 500m from the Sunegga ski station, 200m... More

Had a great stay at the Aristella. The staff were all very friendly and extremely helpful. It really helped that the owner was always around making sure that everyone was well looked after. I really got the impression that they wanted your holiday to go as well as it could.

I really enjoyed the night I spent at this hotel. The rooms are clean, and I think it was a perfect size. They are very energy concious so the lights in the halls turn off when not in use...which is great. They provide a free pick up and drop off when your arrive/leave. The porter was really friendly and helpful.... More

What a great modern hotel. From our stylishly decorated spacious room we got a wonderful view of the Matterhorn. There was a huge choice of great food for breakfast. The staff are friendly and efficient, attention to detail is impressive. The hotel is well positioned, close enough to the centre of town but in a very quiet location, and very... More