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Hotel Aristella swissflair

Travelers' Choice award winner
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Steinmattweg 7, Zermatt 3920, Switzerland
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Hotel Aristella swissflair
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195 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Madrid, Spain
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

Really lovely hotel (remodeled in 2011). The rooms are reasonably sized and nice bathroom. The owners (lovely couple) are on site constantly and make a real effort to strike up a conversation. All the staff is friendly and helpful. We are dinner there one night (did the fondue) and had drinks and dessert there every night. They will do a... More 

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Melbourne, Australia
Senior Contributor
41 reviews 41 reviews
37 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed April 17, 2015

My wife and I stayed in a Matterhorn view room for two nights. This room would have to have one of the best views on the planet. That's not an exaggeration. The king bed was comfortable and we had seating both inside and outside on the balcony. The shower was over a bath however the step in was not high.... More 

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Belo Horizonte, MG
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 11, 2015

Excellent Boutique Hotel, new and located in a calm street next to the city center. We've taken an spacious room (for two adults and one kid) with a balcony facing Matterhorn's top. Good breakfast, with delicious croissants, cheese, salmon, fruits, gellys, etc. During the afternoons, coffee and teas were available for the guests. Nice staff as well!! We will definitelly... More 

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Geneva, Switzerland
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 24, 2015

absolutely comfortable and clean, a professional and friendly staff, attention given to small details, perfect location, easy access to the slopes, ultra comfortable rooms and a delicious breakfast, we didn't want to leave!

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Senior Contributor
24 reviews 24 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 3, 2015

A long weekend off provided opportunity to visit Zermatt for the first time. TripAdvisor helped to identify Aristella with suspiciously good value for the number of stars. Bottom line: every one of the the 4 stars was warranted (which is certainly not always the case). The great staff in this cozy modern hotel is the recipe for relaxing stay. The... More 

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Cambridge, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 26, 2015

Back to the Aristella again this year and they have improved the service even more. The improvements include a small fridge/mini bar in our room; a turndown service and laundry service. Look forward to returning next year.

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Zurich, Switzerland
1 review
5 of 5 stars Reviewed February 22, 2015

As for the hotel itself, there's not much to say, it's simply perfect: - Clean, Modern + Beautiful - but not standard, very charming Rooms - Central Location with nice views - Great Value, much cheaper than hotels of equal quality. Modern, clean Bathrooms and Fantastic Amenities: - Sauna - Steambath - Whirpools etc. Great Breakfast, has literally anything you... More 

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Pittsburgh, Pennsylvania
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 3, 2015

This is a perfect choice in Zermatt. The reception was warm, the rooms outstanding, breakfast superb, and even turn down service with chocolate. I would not question the choice to stay here. Convenient location to ski bus which takes you to the slopes, they offer transportation to the train, and lots of places to eat near by. Treat yourself! You... More 

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San Diego, California
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 26, 2015

We had a wonderful 7-night stay during our recent ski trip to Zermatt. I would DEFINITELY return. The room was newly remodeled and clean with very nice amenities. (I love the heated floor in the bathroom.) All of the staff were quite friendly and helpful - everyone seemed genuinely happy! The owners are on the property often and are very... More 

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Oxford
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 2, 2014

Just kicked off the 14/15 ski season and can't fault the aristella. Had 4 nights here and the staff were lovely, the room was nice, the wellness area was great too. We flew into Geneva and 4 hours later we were picked up by the hotels own electric cab. We did B and B and then explored Zermatt in the... More 

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