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Hotel Aristella swissflair

Travelers' Choice award winner
Steinmattweg 7, Zermatt 3920, Switzerland
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1 room 1 adult
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Hotel Aristella swissflair
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215 Reviews from our TripAdvisor Community

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Level Contributor
6 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

This was my 3rd pick for hotels as I was starting my planning in September which is too late! Book from the hotel direct for great deals. This is now my hotel of choice when staying in Zermatt. It has typical European sized rooms but with the ski room in the basement it was more than adequate! The attached restaurant... More 

Helpful?
Thank David D
aristella-team, Leiter Gästebetreuung at Hotel Aristella swissflair, responded to this review

Thank you David, we are happy that you had a good stay here and would be happy to welcome you back if you need some cold days. More 

Suffolk
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have stayed at this hotel in August 2012, 2013 and 2015 so this review spans over four years. This is a family run hotel and the owners are excellent hosts showing interest in every guest affording them all available help and assistance when required and always have time for a sociable chat which eliminates the commercial feeling of the... More 

Helpful?
Thank wattisham
aristella-team, Leiter Gästebetreuung at Hotel Aristella swissflair, responded to this review

Dear Wattisham, thank you of thinking -in the middle of winter- of the beautiful summer in Zermatt with all its flowers and hikers. We hope to welcome you back soon and enjoy another summer with you. More 

Perth, Australia
Level Contributor
4 reviews
5 of 5 stars Reviewed 4 weeks ago

We stayed at this amazing hotel for two nights 5th and 6th Jan 2016. From the moment we got to the hotel ........after being picked up from the train station.....was such a great experience. We were greeted by a very friendly and informative staff member who then took us to our room and went through the facilities/amenities. Was such a... More 

Helpful?
Thank Gavish
aristella-team, Leiter Gästebetreuung at Hotel Aristella swissflair, responded to this review

Dear Gavish, Thank you for your time and nice feedback. It is always a pleasure to hear that the guests liked our hotel and concept. As we are a small family hotel it is important for us to have a personal atmosphere in the house and are happy to meet people from all over the world. Furthermore we like to... More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 26, 2015 via mobile

Terrific hotel with everything you need! Extremely clean with a very friendly and accommodating staff. Flew into Zurich, took the train to Zermatt and the hotel sent their hotel shuttle to get us from the train station. The hotel is easily within walking distance but with suitcases, the shuttle was very welcomed! Would also like to note that I am... More 

Helpful?
Thank TDD23
aristella-team, Leiter Gästebetreuung at Hotel Aristella swissflair, responded to this review

Thank you for your comment. We are looking forward to your next visit and are happy that you could enjoy our facilities. More 

Paris, France
Level Contributor
100 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed December 22, 2015 via mobile

Cosy hôtel, you easily feel at home. The restaurant is very good as well and the breakfast buffet offers a nice variety. The staff is very friendly. Good facilities, ski room, wellness centre...a nice stay

Helpful?
Thank Scuba D
aristella-team, Leiter Gästebetreuung at Hotel Aristella swissflair, responded to this review

We are happy to hear that you felt good in our house. Thank you for this feedback. More 

Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 10, 2015 via mobile

Stayed there for 3 nights when got skiing last winter with some friends. Perfect, spacious, all time well cleaned room. Typical & rich breakfast. Very friendly & helpfull staff. Will stay again at the some hotel without thinking any other option, once I'll go to Zermatt.

Helpful?
Thank Bill P
aristella-team, Geschäftsführer at Hotel Aristella swissflair, responded to this review

Dear Bill P, Thank you for your nice comment. Zermatt is changing all the time so it is always worth another visit. We would be happy to see you again. More 

Miramar, Florida
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed October 30, 2015 via mobile

I want to go back to Zermatt just to stay at Aristella again . My regret is I only stayed for a night . The fact that I could see the imposing Matterhorn from my bed stole my breath away. The room was very modern yet gave the feeling of a Swiss Chalet . It was the night of 4th... More 

Helpful?
1 Thank Wanderlust70152
aristella-team, Leiter Gästebetreuung at Hotel Aristella swissflair, responded to this review

The Matterhorn looks different every day and it is also for us still breath-taking and a new experience. We hope that you have more time when you are coming back. More 

Billericay, United Kingdom
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed September 30, 2015 via mobile

In Zermatt it is hard to get a hotel room without a great view. But the Aristella had that and much much more. Firstly the hotel was modern, clean and had great facilities, secondly it is just far enough from the high street to avoid the tourists, but near enough to get to the shops and bars easily and thirdly... More 

Helpful?
Thank mitchelli
aristella-team, Leiter Öffentlichkeitsarbeit at Hotel Aristella swissflair, responded to this review

Dear Mitchelli thank you for your good feedback. We are glad that you enjoyed our village and our house. We do want to make our guests feel welcome and if you feel it we are very happy. More 

Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed September 17, 2015

We were extremely pleased with family-run hotel. It is modern and fresh with very friendly service. The breakfast is great and the adjacent restaurant was nice in the evening (also complimentary coffee and cake in the afternoons!). The bathrooms are especially well-fitted with modern taps, a nice bath tub and you can also listen to the TV while bathing! All... More 

Helpful?
Thank Kanerva L
aristella-team, Leiter Gästebetreuung at Hotel Aristella swissflair, responded to this review

Thank you for your nice feedback. We are always happy if the guests have everything they need during their stay. More 

London, United Kingdom
Level Contributor
64 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed September 16, 2015

Stayed here after completing the haute route as part of the organised trip plus did an extra night. Its an odd mix of an very clean and comfortable modern hotel with a small but very new spa [sauna, whirlpool, steam] and a very traditional style restaurant and bar. Staff were efficient and friendly in a Geman Swiss stand-offish way. Definitely... More 

Helpful?
Thank Gerald P
aristella-team, Leiter Gästebetreuung at Hotel Aristella swissflair, responded to this review

Dear Gerald, Thank you for your feedback. It is good to hear that you had a good time in Zermatt. We try to be as attentive as possible. Typically Swiss-German we have on the buffet for vegetarians: warm vegetables, eggs prepared in multiple ways, different types of cheese, (fish), choice of cereals and Mueslis, fruits, jams, chocolate cream, honey, at... More 

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