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Hotel National

4.5 of 5 Matterstrasse 39, Zermatt 3920, Switzerland
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107 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Toronto
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 7, 2014

Just returned from a week in Zermatt. Hotel National was outstanding in every way. We were originally booked into a different hotel and after one night we were lucky enough to switch to the National. The rooms were spotless and a nice size compared to other hotel rooms in Zermatt. The washrooms were large and clean and the shower was... More 

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Everett, Washington
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 8, 2013

We traveled all around Switzerland and this was our BESTexperience. I don't normally write reviews, but this Hotel was so exceptional from the moment we entered (Front Desk) to the moment we left (Guest Services) trip back to train station, they really deserve it. They made the visit complete by the attention to detail in cleanliness, service, quality of food... More 

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HotelNationalZ, Receptionnist at Hotel National, responded to this review

Dear Mark and Mirella, It's me, Johanna your receptionnist. I forwarded your wonderful review to our whole team and we were really pleased and above all we felt very special as you mentioned that you are not used to write reviews about the hotel you stayed on websites. What a pleasure to read that you consider our hotel as the... More 

Senior Contributor
29 reviews 29 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed July 28, 2013 via mobile

I picked this hotel from booking. Com last minute good deal. The reception was excellent. The dining closed to fine cuisine at a reasonable price for Zermatt. I would strongly recommend to arrive early to take full advantage of the spa facilities. Go for it.

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Neuchatel, Switzerland
Top Contributor
197 reviews 197 reviews
59 hotel reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed April 11, 2013

The hotel rooms are comfortable and quiet; no noise from corridor or adjoining rooms. Bathroom modern with excellent shower. Very good breakfast. Well located for access to Sunnegga Paradise ski area and on bus route for easy access to Zermatt Express Schwarzsee. Highly recommended.

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HotelNationalZ, Manager at Hotel National, responded to this review

Dear Grant, we do thank you for your time to review your experiences in our Hotel National Zermatt! We are chuffed about your comments and the nice time you spend in our hotel. Being so close-up to the Sunnegga mountain station as well as to the public bus transport is surely one of our big advantages. Any closer would mean... More 

Fribourg, Switzerland
1 review
5 of 5 stars Reviewed April 9, 2013

Simple, perfect, no bling bling. A real 4 stars, in all details. Very good SPA and swimming pool. Good and clean rooms. Fantastic breakfast. Just 50 meters from the ski station. Perfect for family. Sometimes unstable WiFi, but useful. Friendly and helpful people. Great experience in all aspects.

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HotelNationalZ, Direktionsassistentin at Hotel National, responded to this review

Dear Jean Marc, thank you for your time reviewing our Hotel National Zermatt! We are rejoiced that you enjoyed your holiday time with us. Being realisitic and not fake is one of our key concepts and we are aiming to be as transparent as possible. There you liked our SPA and swimming pool you will be pleased to hear that... More 

London, United Kingdom
2 reviews
4 of 5 stars Reviewed April 9, 2013

A four from us. We had a great stay at this hotel. The hotel is right by one of the main lifts so from a location perspective it cant be faulted. Skiing brilliant. Service was Excellent. I had the best massage of my life, although it hurt! It's a four because it was a little hot in the room at... More 

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Tel Aviv, Israel
Contributor
14 reviews 14 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 5, 2013

In this hotel everything is almost very good. There is always something missing to make it very good. The stuff is friendly - but bit stingy. We had two rooms but got only one hotel give away (lips treatment lipstick), though they had our rooms free on the day we left we were charged CHF 50 for each hour of... More 

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HotelNationalZ, Direktionsassistentin at Hotel National, responded to this review

Dear Burshtine Family, First of all we would like to thank you for taking your time to review your experiences here in our Hotel National Zermatt. We are happy to hear that you enjoyed the unique location of our Hotel, the comfort of our rooms and their panoramic view to the Matterhorn. Our Give Aways are meant for every single... More 

Jersey, United Kingdom
2 reviews
5 of 5 stars Reviewed March 17, 2013

We have just stayed at this hotel for the second time. It is well located for the ski lifts and for the town centre. Food is of a very high quality and staff are very friendly and helpful. Will definitely stay there again.

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Vancouver, Canada
Top Contributor
84 reviews 84 reviews
30 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed February 8, 2013

In some respects, trying to review the National is a little difficult because I had spoken to people familiar with the hotel before I went, and they always described it in superlative terms. That could set me up for a disappointment, and while very, very good - and in many ways it was perfect for a ski vacation in the... More 

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Santa Barbara, California
Top Contributor
347 reviews 347 reviews
75 hotel reviews
184 helpful votes 184 helpful votes
4 of 5 stars Reviewed February 2, 2013

Very highly recommended. The National is perfectly located across the street from the Sunnegga lift and a few minutes walk from the main train station and the Gornergrat railway station. A very high level of service begins as soon as you step off the train and the porter whisks you away in the electric taxi. Aylin at reception provided us... More 

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Additional Information about Hotel National

Address: Matterstrasse 39, Zermatt 3920, Switzerland
Phone Number:
Location: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Hotel National 4.5*
Number of rooms: 54
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Priceline, Travelocity, Despegar.com, Hotel.de, Odigeo and TripOnline SA so you can book your Hotel National reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
National Hotel Zermatt
Hotel Style:
#4 Business Hotel in Zermatt
#13 Luxury Hotel in Zermatt
#21 Romantic Hotel in Zermatt
#37 Family Hotel in Zermatt

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