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Hotel National

#25 of 115 Hotels in Zermatt
Certificate of Excellence
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Matterstrasse 39, Zermatt 3920, Switzerland
Best prices for: 1 room 1 guest
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Hotel National
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Hotel National
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130 reviews from our community

Traveler rating
    97
    29
    3
    1
    0
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36
49
10
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Toronto, Canada
Top Contributor
111 reviews 111 reviews
102 hotel reviews
255 helpful votes 255 helpful votes
5 of 5 stars Reviewed February 22, 2014

Spent a week at Hotel National during a February ski week with my daughter. The two most notable aspects of this hotel are 1) great location and 2) great service. The location is ideal for skiers and tourists alike. The staff are exceptionally friendly and helpful with all guests and all aspects. They go out of their way to help... More 

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Bentley, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 19, 2014

I spent a week at Hotel National with a large work group, so we were perhaps not the easiest bunch of people to accommodate or put up with. Despite all this the hotel staff were endlessly patient and helpful, going above and beyond to make our stay perfect. My room was very comfortable, with a well-equipped bathroom that was clean... More 

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London, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 11, 2014

I stayed at this hotel while on a "fun" work trip with my company. The room was very comfortable, the food was incredible and the staff was very helpful and friendly. I noticed that there is a half board option and I would recommend it because I was really impressed by the variety of food for breakfast and dinner. I... More 

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Zurich, Switzerland
2 reviews
5 of 5 stars Reviewed February 10, 2014

I've had the pleasure of booking two group events at Hotel Zermatt which exceeded all expectations. Everyone was happy with the hotel, staff and amenities. The in-house restaurant serves the best 'free hotel breakfast' I've ever tasted, and dinners are top quality. The in-house bar is also well stocked in a comfortable setting with friendly service.

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NYC
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 9, 2014

The location is key as it's across the road from one of the main lifts and practically next door to an efficient rental shop that comes with a discount from the hotel; the buffet breakfasts and the lunch and dinner menus are fantastic; the rooms are comfy; and most importantly - the staff are absolutely lovely and very helpful. We... More 

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Sao Paulo, SP
Reviewer
4 reviews 4 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 30, 2014

The hotel is very good. Wonderful service, near the rental sky and Sunnega lift, a great view of the Matterhorn, the spa is very good, jacuzy, sauna, room for the family is very comfortable. The breakfast and dinner is very good.

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Atlanta
Reviewer
4 reviews 4 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 28, 2014

Amazing property. Outstanding location immediately across from mountain access and ski rental. Thoughtful and knowledgeable staff and a totally cool spa. Book this place and don't worry about anything else....they take care of everything! Just relax.

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Baltimore, Maryland, United States
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 22, 2014

I and several of my skiing buddies have stayed at the Hotel National two times and absolutely love the hotel. The hotel has great amenities from the pool and sauna to the comfort of the rooms. When we book we select he half board (this is a must) as the dinners are wonderful. The location across from the Sunnegga funicular... More 

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Frankfurt, Germany
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 21, 2014

When they say that this hotel is 20 steps from the Sunnega lift, they are not kidding, it's the perfect location to start off a great day of skiing! Our room was very clean and spacious with a great view of the Matterhorn! The staff at this hotel were more then welcoming in every way and made our experience very... More 

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Santiago, Chile
1 review
5 of 5 stars Reviewed January 13, 2014

The whole family stayed in the Hotel one week including new year´s. Everything was excellent, the people, the service the wonderfull food. The location is very good. The organization for new years was very good, we passed an unforgettable night. We left with the idea of coming back.

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