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Hotel National

#25 of 115 Hotels in Zermatt
Certificate of Excellence
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Matterstrasse 39, Zermatt 3920, Switzerland
Best prices for: 1 room 1 guest
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Hotel National
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Hotel National
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130 reviews from our community

Traveler rating
    97
    29
    3
    1
    0
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36
49
10
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Dundas, Canada
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 30, 2015

Great hotel. Very friendly to Canadians. Steps away from the ski lifts to the slopes. Hats off to Laurent and Fabio who both went over and above to make our vacation fun and enjoyable. Food was great and great ski room facilities.

Was this review helpful? Yes 2
edinburgh
Contributor
19 reviews 19 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed January 5, 2015

We have just spent New Years week at the National Hotel. We have stayed in Zermatt 3 times prior to this visit, each in a different hotel, but on return visits now, we will look no further. From the very start, we were given the warmest of welcomes even though we arrived much later than expected - around 10.30pm. Supper... More 

Was this review helpful? Yes 1
HotelNationalZ, Geschäftsführer at Hotel National, responded to this review

Dear choosycat Thank you so much for the amazing TA review subsequent your recent visit to us at our NATIONAL. The whole team here vividly remember your visit and all the broard-mindedness and kindness you spread. Laurent, Aylin and all others have asked me to pass on their thanks and best wishes to you all. Be assured we will arrange... More 

London
Contributor
14 reviews 14 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 2, 2015

We just read some of the less than five star reviews and wondered if the writers stayed at a different hotel. We loved our stay at the National. The hotel has some old world charm and is fantastically located, just 50 yards from the Sunnegga funicular. Breakfast and dinner were excellent. But what makes the National stand out is the... More 

Was this review helpful? Yes 1
HotelNationalZ, Geschäftsführer at Hotel National, responded to this review

Dear Ian Just wanted to express our thanks for taking the time to complete the TA review. It was simply fantastic to have you here at our NATIONAL! I am particularly glad you could profit from Europe’s highest-altitude ski area starting your skiing trips from our hotel located only 20 footsteps from the ski lift. The „Feel“ of our hotel... More 

Burlington, Canada
Senior Contributor
45 reviews 45 reviews
23 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed November 25, 2014

Truly first class. Great atmosphere with impeccable service in a facility reflecting the image of the iconic swiss Inn. Well designed SPA, complete with pool, wet and dry sauna. The highly professional staff and their friendliness make this hotel and negate the image of the dour swiss innkeeper. Pricewise, it is reasonable in this rather exclusive market. We shall return... More 

Was this review helpful? Yes 1
McLean, Virginia
Contributor
13 reviews 13 reviews
13 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed November 23, 2014

The location of the hotel and the dinning room are what stood out as really nice. The Sunnegga station is just a few steps away. The dining room was very nice with excellent wood work. Breakfast was average. The room was nice and spacious. The hotel overall was average.

Was this review helpful? Yes 6
HotelNationalZ, Geschäftsführer at Hotel National, responded to this review

Dear McLean! Thank you for your time and your average good rating! I am glad you benefited from our location: „Only 20 footsteps to Sunnega" – the most convenient way of reaching (within 3 min) the first slopes with immediate connection to all neighboring skiing areas. Also, I am pleased to hear that you have thoroughly enjoyed the furnishing of... More 

Dundee, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 12, 2014

The hotel is close to the station. Very attentive and helpful staff. Mt Matehorn is visible from the hotel rooms . The buffet breakfast is hot and fresh. The rooms are fairly large and clean. The staff help you to plan your trip to Mt Matehorn by checking on the interactive weather channel.They also give you tips for local treks... More 

Was this review helpful? Yes 1
Adelaide, Australia
Senior Contributor
48 reviews 48 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed October 10, 2014

I selected this hotel on spec, and what a joy the whoe experience was, from the moment of arrival. Lovely welcoming and helpful staff - I wanted to walk the mountains as much as possible (September) and they were terrific at helping me to best paln my time an approach. A lovely comfortable room, wondrous view of the Matterhorn, and... More 

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Geneva, Switzerland
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 15, 2014

This is a charming hotel, the common areas inside the hotel and the terrace are extremely comfortable and inviting. The Hotel staff, from top to bottom, were a delight, there wasn't anything they would not do for you, nothing was a problem, you only had to ask . I have noted that some of the guests had mentioned the proximity... More 

Was this review helpful? Yes 2
London England
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed September 13, 2014 via mobile

We had a lovely stay at the Hotel National. It made a great base for exploring and hiking. The staff made us very welcome every time we returned to the hotel, made a booking to eat at another restaurant , and took the time to make sure we had everything we needed. After long hikes the spa was a very... More 

Was this review helpful? Yes 1
Contributor
20 reviews 20 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed September 5, 2014

We stayed here one night. Very nice and comfortable hotel; nice location. The staff, particularly, Eileen, was great. We had an early morning train so she offered to pack us a lunch pack... sweet gesture! The room was very nice and comfortable with a beautiful view of Matterhorn... They are as good as they advertize...

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